%
- Over all Percentage 94
- empty 8
Rated /5 from 235120952074 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,3512,0952,074 customer reviews.
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Reviews
1933-1944 of 2351 reviews
1933-1944 of 2095 reviews
1933-1944 of 2074 reviews
Gay Hainsworth - 6 years ago
Friendly, informative, clarity of policy...
Seniors Funeral Insurance
Product Review
all questions answered clearly, process simple
Service Review
friendly, informative, clarity of policy...
Trusted Customer - 6 years ago
Jason replied quickly to enquiry. My wife and I were...
Seniors Funeral Insurance
Product Review
Better than my wife's funeral insurance. Premiums go Down as we age. First year is covered not have to wait 2 years. Given me peace of mind, I may increase my cover.
Service Review
Jason replied quickly to enquiry. My wife and I were fully informed about the service. We were prompted to ask questions. Given further options of the service. I was given detailed disclosure information that was not hurried.
Archie Murray Waitoa - 6 years ago
The telephone consultation process was well executed....
Seniors Funeral Insurance
Product Review
Met and exceeded my expectations
Service Review
The telephone consultation process was well executed. I understood my consultant and he explained the details of the policy very well and answered the questions I had to my satisfaction.
Henry Wheoki - 6 years ago
Great friendly and professional service. The info...
Seniors Funeral Insurance
Product Review
Affordable and very flexiable
Service Review
Great friendly and professional service. The info given was concise and easy to understand and your sales person was attentive and understood and answered my questions in simple terms. Thank you Dee
Trusted Customer - 6 years ago
Our consultant was friendly, efficient and...
Seniors Funeral Insurance
Product Review
Getting back what you put in is my idea of fairness. Tripling the payment for accidental death is also good
Service Review
Our consultant was friendly, efficient and professional whose communication skills were excellent, being very clear and concise.
Robert Mitchell - 6 years ago
I was pleasantly surprised. Customer service was...
Seniors Funeral Insurance
Product Review
Happy with what I purchased & process was easy
Service Review
I was pleasantly surprised. Customer service was friendly & I could understand what they were saying. No big words and no big sell, just listened to what I was requiring
Debbie Mitchell - 6 years ago
Customer Service was clear & friendly, was explained...
Seniors Funeral Insurance
Product Review
It seems simple & clear at this stage I don't see any hidden surprises
Service Review
Customer Service was clear & friendly, was explained in clear English so we could understand
Trusted Customer - 6 years ago
Excellent service
Seniors Funeral Insurance
Service Review
Excellent service
Trusted Customer - 6 years ago
Funeral Insurance
Seniors Funeral Insurance
Product Review
Have only just bought. If it works the way it suppose to it will be great!!
Service Review
Funeral Insurance
Cheryl Te Rito - 6 years ago
Everything was explained well, very clear and given...
Seniors Funeral Insurance
Product Review
Payments are within our budget and different options are appealing.
Service Review
Everything was explained well, very clear and given many opportunities to ask questions for clarification. I would recommend this to a friend and family members.
Wendy Bright - 6 years ago
Good service. Product was explained well. Happy with...
Seniors Funeral Insurance
Product Review
Good product covers my needs
Service Review
Good service. Product was explained well. Happy with it all
Trusted Customer - 6 years ago
The staff I spoke to was kind and very patient. He...
Seniors Funeral Insurance
Product Review
The policy was seemed transparent and easy to understand. It did not take long and was very stress free.
Service Review
The staff I spoke to was kind and very patient. He listened and answered my questions well and he too the time to make me understand the policy. Yes I would definitely recommend them to other people.
Trusted Customer - 7 years ago
Absolutely brilliant thanks it was clearly set out...
Seniors Funeral Insurance
Service Review
Absolutely brilliant thanks it was clearly set out process I took it out for my partner that just leaves this sort of thing for me to do they spoke to him told him what he needed to no then I did the rest
Christine Anne Phillips - 7 years ago
Liked the quick start so pleased as its something I've...
Seniors Funeral Insurance
Service Review
Liked the quick start so pleased as its something I've been meaning to do for a while - retirement is busy.
Betty Kereama - 7 years ago
They are friendly, patience n enlighting about points...
Seniors Funeral Insurance
Service Review
They are friendly, patience n enlighting about points I didn't quite understand. So far, so good
Trusted Customer - 7 years ago
Very professional service over the phone.
Seniors Funeral Insurance
Service Review
Very professional service over the phone.
Woltertine Elisabeth Twyford - 7 years ago
The service over the phone was excellent, answered all...
Seniors Funeral Insurance
Service Review
The service over the phone was excellent, answered all my questions and gave a lot of information. Not the cheapest deal in town but possibly the best in the long run.
Trusted Customer - 7 years ago
Customer service officer, was very clear and took the...
Seniors Funeral Insurance
Service Review
Customer service officer, was very clear and took the time to explain some parts of the policy.
Monty Flavell - 7 years ago
Stand down period is disappointing, Cost is expensive...
Seniors Funeral Insurance
Service Review
Stand down period is disappointing, Cost is expensive if you are old. Happy about the pay out if you die for return of all funds or the policy amount whichever is higher.
Trusted Customer - 7 years ago
They provided me with the quotes I wanted, called back...
Seniors Funeral Insurance
Service Review
They provided me with the quotes I wanted, called back when they said and made sure I understood the policy. What I was most impressed with is that they never made me feel obligated to buy. Awesome service!
Susan Chalmers - 7 years ago
Very prompt service Phone staff extremely helpful and...
Seniors Funeral Insurance
Service Review
Very prompt service Phone staff extremely helpful and friendly ( with one staff member I felt like an old friend by the end of the call!!)
Trusted Customer - 7 years ago
I was happy generally with the service. The young man...
Seniors Funeral Insurance
Service Review
I was happy generally with the service. The young man was pleasant and helpful with required information. I got very frustrated on my first point of contact.(no fault of the young man that I was talking to)9 I have a rural address and your system would not accept my true postal address. RD postal delivery is very specific your system needs to accept that, not just go by my postal code. Having said that my first lot of information did arrive. That did not take away from my frustration. Obviously at this point I am still waiting for my actual insurance documents to arrive. I was emailed them, but I can not down load the document. I would rather not of received it as an sttachment. But I guess that's your system. I actually requested a return phone call as my health was not good on the first day I was rung and the frustration was overwhelming. True to his word my calls were returned at the agreed time. I am very happy with the one on one service I received. I would like to thank your staff member for his polite effenciency. Made it very easy for me to make the decision of the value I wanted to take out. Giving me several quotes that I requested. He also gave me all the information clearly giving me lots of opportunities to ask any questions or for more information All the official stuff at the end was a bit mind numbing. But again probably a legal necessary. But this is so important to me not to leave my daughter with a debt when I die. So I am happy to get it sorted.
Trusted Customer - 7 years ago
Very good well explained
Seniors Funeral Insurance
Service Review
very good well explained
Trusted Customer - 7 years ago
Yes very helpful and explained things well. Product...
Seniors Funeral Insurance
Service Review
Yes very helpful and explained things well. Product exactly what I'm looking for and good price
Laurelee Duff - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I felt like I was being pressured into taking out this insurance by having to provide a bank account number BEFORE I had agreed to take up the offer. For that reason, I would like to cancel my Policy with New Zealand Seniors, & have the Direct Debit from my bank account cancelled as well.
Cynthia Martyn - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Polite and helpful. Policy is a good one knowing what is paid in will be paid out if it exceeds the cover. Peace of mind.
Michael John Martyn - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Happy about the conditions in the policy knowing pay out will cover any extra payments made over the covered amount
Meryl Gray - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I thought it was a comparable insurance to others I have looked at.
Terrance Snowden - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Fare and reasonanle price
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Easy and fast and convenient process thanks
Betty Kereama - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Time will tell...........
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very good returns for the money for myself or my family.
Woltertine Elisabeth Twyford - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
More expensive than other companies.
Susan Chalmers - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The terms and conditions of this policy was exactly what I was looking for. Very fair and not at all exploitive. A good deal!
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Just what I wanted and great price
Peter Tupp - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Would not of brought the policy if it had not offered what we wanted
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