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457-468 of 906 reviews

Trusted Customer - 7 months ago

Kapai and all good!

Seniors Life Insurance

Product Review

I had an extremely positive interaction with NZ SENIORS rep Jack, who was really quite helpful, re: the Life Insurance Coverage Policy of $60k, that I decided to go with, and the premiums I would be committed to paying on a fortnightly basis, which would be debited from my ANZ Bank Visa Debit Card, in order to keep the Policy active, Jack also raised the issue of the first premium payment of $73.91 thus being due on Friday 28th November, 2025, and that I would still be covered by the Policy up until that date, even though I hadn't paid the premium yet. So yes, well advised and informed by Jack. I do believe you may need to be more open as far as, say the fact that Pinnacle are underwriters of both NZ SENIORS, One Choice and probably others; because if I'm open with providing all my personal details to you guys, then it is absolutely imperative that your company's Policy reflects that fact in real time! Other than that one minor glitch which is not Jack's fault, but likely a reflection of Policy which requires tweaking re: the open transparency dynamic to its new customers, I'm all good to go, and now I am happy to be a NZ SENIORS customer. Kapai, Tu Meke e Kia Manuia!

Service Review

Kapai and all good!


Rated: 4 out of 5

Trusted Customer - 8 months ago

Refer previous comment

Seniors Life Insurance

Product Review

The consultant who answered my query was able to build a good rapport when I discussed the policy. The premiums for what I want look good though I believe this is tied to the policy terminating at age 85. Further, I understand premiums are reviewed annually but I've been stung badly in the past with other insurers and their premiums jumping huge amounts annually. So I'm somewhat still weary in this regard.

Service Review

Refer previous comment


Rated: 4 out of 5

Trusted Customer - 8 months ago

Fantastic service

Seniors Life Insurance

Product Review

The service was impeccable. The consultant is very knowledgeable, friendly. She answered all my questions.

Service Review

Fantastic service


Rated: 5 out of 5

Trusted Customer - 8 months ago

Service was excellent especially someone like me who...

Seniors Life Insurance

Product Review

Very friendly the person I dealt with explained in simple language that was easy to understand the whole experience was simple I'd definitely wouldn't hesitate in recommending seniors insurance.

Service Review

Service was excellent especially someone like me who is old school I like sitting down face to face your rep made the experience enjoyable..


Rated: 5 out of 5

Trusted Customer - 8 months ago

Seniors Life Insurance

Seniors Life Insurance

Product Review

Lovely staff members with reasonable rates


Rated: 5 out of 5

Trusted Customer - 8 months ago

Asking questions 🤔 😏 🙄 making our relationship...

Seniors Life Insurance

Product Review

Okay understand I've been busy and your been timely regarding funeral in death insurance just perfect timing thank you for the service Brett Mccollum

Service Review

Asking questions 🤔 😏 🙄 making our relationship working people's time and enjoying Thie fruitful this lifestyle wishing better life


Rated: 5 out of 5

Trusted Customer - 8 months ago

Excellent and very helpful

Seniors Life Insurance

Product Review

I'm happy with my purchase I just hope it's enough too cover things financially

Service Review

Excellent and very helpful


Rated: 5 out of 5

Trusted Customer - 8 months ago

Excellent!!

Seniors Life Insurance

Product Review

Good service!!

Service Review

Excellent!!


Rated: 5 out of 5

David Cowan - 8 months ago

Seniors Life Insurance

Seniors Life Insurance

Product Review

Absolutely 💯% magnificent service guys,THANK YOU ALL 🤗☺️


Rated: 5 out of 5

Trusted Customer - 8 months ago

See above comments

Seniors Life Insurance

Product Review

I think that the amount is enough to cover costs and then some left over to help other costs. The chap was great, although from time to time I couldn't understand what he had said.

Service Review

See above comments


Rated: 5 out of 5

Paul Mundt - 8 months ago

Seniors Life Insurance

Seniors Life Insurance

Product Review

Easy explain and good value


Rated: 5 out of 5

Trusted Customer - 8 months ago

Seniors Life Insurance

Seniors Life Insurance

Product Review

Very good and friendly. Keep up the good work. Thank you very much. Sorry, English is my second language


Rated: 5 out of 5

Trusted Customer - 2 years ago

Service was great & easy to listen to

Seniors Term Life Insurance

Service Review

Service was great & easy to listen to


Rated: 5 out of 5

Trusted Customer - 2 years ago

Awesome

Seniors Term Life Insurance

Service Review

Awesome


Rated: 5 out of 5

Trusted Customer - 2 years ago

Very impressed. Ash went that extra mile which in...

Seniors Term Life Insurance

Service Review

Very impressed. Ash went that extra mile which in itself sold me. He was very explanatory, making my choice in purchase great.


Rated: 5 out of 5

William Allan Jones - 2 years ago

We were impressed with the quick return of a phone...

Seniors Term Life Insurance

Service Review

We were impressed with the quick return of a phone call from our original email of inquiry. The man was professional, articulate, clearly understood and pleasant to talk to over the phone. He guided us through the process of our application smoothly and confidently which put us, (my wife and I) at ease with what we wanted to do. The process was not too time consuming and by the end of the conversation we had a policy in place with an email follow up and we are expecting a hard copy in the post shortly. Very impressed with the service. thank you


Rated: 5 out of 5

Trusted Customer - 2 years ago

Excellent phone service. Received email. Not Received...

Seniors Term Life Insurance

Service Review

Excellent phone service. Received email. Not Received mail yet but nz post and it's only been one working day so no problem


Rated: 5 out of 5

Stephanie Freemantle - 2 years ago

Very professional

Seniors Term Life Insurance

Service Review

Very professional


Rated: 5 out of 5

Walter Richards - 2 years ago

Good to go, no problems

Seniors Term Life Insurance

Service Review

Good to go, no problems


Rated: 5 out of 5

Trusted Customer - 2 years ago

Excellent service and friendly help. Wasn’t sure of...

Seniors Term Life Insurance

Service Review

Excellent service and friendly help. Wasn't sure of what to do, but the other person helped me on decision making and I m very pleased on the outcome Thank you


Rated: 5 out of 5

Colin Kakahi - 2 years ago

Very professional and easy to understand and was very...

Seniors Term Life Insurance

Service Review

Very professional and easy to understand and was very organised process


Rated: 5 out of 5

Trusted Customer - 2 years ago

I was speaking to Nikita, she was well spoken & was...

Seniors Term Life Insurance

Service Review

I was speaking to Nikita, she was well spoken & was very good at giving me options as to get the right amount that I would be able to afford. The whole experience was made to give me options & information that I needed so I could make a final decision on a policy.


Rated: 5 out of 5

Trusted Customer - 2 years ago

I recommend his service to anyone who would like life...

Seniors Term Life Insurance

Service Review

I recommend his service to anyone who would like life or funeral insurance


Rated: 5 out of 5

Patricia Heremaia - 2 years ago

The lady that explained everything to me was very...

Seniors Term Life Insurance

Service Review

The lady that explained everything to me was very excellent customer service I was very happy


Rated: 5 out of 5

Trusted Customer - 7 months ago

Seniors Life Insurance

Seniors Life Insurance

Product Review

I had an extremely positive interaction with NZ SENIORS rep Jack, who was really quite helpful, re: the Life Insurance Coverage Policy of $60k, that I decided to go with, and the premiums I would be committed to paying on a fortnightly basis, which would be debited from my ANZ Bank Visa Debit Card, in order to keep the Policy active, Jack also raised the issue of the first premium payment of $73.91 thus being due on Friday 28th November, 2025, and that I would still be covered by the Policy up until that date, even though I hadn't paid the premium yet. So yes, well advised and informed by Jack. I do believe you may need to be more open as far as, say the fact that Pinnacle are underwriters of both NZ SENIORS, One Choice and probably others; because if I'm open with providing all my personal details to you guys, then it is absolutely imperative that your company's Policy reflects that fact in real time! Other than that one minor glitch which is not Jack's fault, but likely a reflection of Policy which requires tweaking re: the open transparency dynamic to its new customers, I'm all good to go, and now I am happy to be a NZ SENIORS customer. Kapai, Tu Meke e Kia Manuia!


Rated: 4 out of 5

Trusted Customer - 8 months ago

Seniors Life Insurance

Seniors Life Insurance

Product Review

The consultant who answered my query was able to build a good rapport when I discussed the policy. The premiums for what I want look good though I believe this is tied to the policy terminating at age 85. Further, I understand premiums are reviewed annually but I've been stung badly in the past with other insurers and their premiums jumping huge amounts annually. So I'm somewhat still weary in this regard.


Rated: 4 out of 5

Trusted Customer - 8 months ago

Seniors Life Insurance

Seniors Life Insurance

Product Review

The service was impeccable. The consultant is very knowledgeable, friendly. She answered all my questions.


Rated: 5 out of 5

Trusted Customer - 8 months ago

Seniors Life Insurance

Seniors Life Insurance

Product Review

Very friendly the person I dealt with explained in simple language that was easy to understand the whole experience was simple I'd definitely wouldn't hesitate in recommending seniors insurance.


Rated: 5 out of 5

Trusted Customer - 8 months ago

Seniors Life Insurance

Seniors Life Insurance

Product Review

Lovely staff members with reasonable rates


Rated: 5 out of 5

Trusted Customer - 8 months ago

Seniors Life Insurance

Seniors Life Insurance

Product Review

Okay understand I've been busy and your been timely regarding funeral in death insurance just perfect timing thank you for the service Brett Mccollum


Rated: 5 out of 5

Trusted Customer - 8 months ago

Seniors Life Insurance

Seniors Life Insurance

Product Review

I'm happy with my purchase I just hope it's enough too cover things financially


Rated: 5 out of 5

Trusted Customer - 8 months ago

Seniors Life Insurance

Seniors Life Insurance

Product Review

Good service!!


Rated: 5 out of 5

David Cowan - 8 months ago

Seniors Life Insurance

Seniors Life Insurance

Product Review

Absolutely 💯% magnificent service guys,THANK YOU ALL 🤗☺️


Rated: 5 out of 5

Trusted Customer - 8 months ago

Seniors Life Insurance

Seniors Life Insurance

Product Review

I think that the amount is enough to cover costs and then some left over to help other costs. The chap was great, although from time to time I couldn't understand what he had said.


Rated: 5 out of 5

Paul Mundt - 8 months ago

Seniors Life Insurance

Seniors Life Insurance

Product Review

Easy explain and good value


Rated: 5 out of 5

Trusted Customer - 8 months ago

Seniors Life Insurance

Seniors Life Insurance

Product Review

Very good and friendly. Keep up the good work. Thank you very much. Sorry, English is my second language


Rated: 5 out of 5

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