%
- Over all Percentage 96
- empty 8
Rated /5 from 835586797 Reviews
New Zealand Seniors Reviews
969692% of our customers are pleased with our products and services out of 835586797 customer reviews.
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Reviews
553-564 of 835 reviews
553-564 of 586 reviews
553-564 of 797 reviews
Trusted Customer - 12 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
I answered an ad for Seniors Life Insurance. It isn't cheaper than my current policy but the terms are better. The communication was good.. hastle free and was an instant "sign up"
Trusted Customer - 12 months ago
Great service as explained above.
Seniors Life Insurance
Product Review
I was guided through the Life Insurance process by Bella who was patient in answering my questions repeatedly due to my hearing dusability.. Much appreciated.
Service Review
Great service as explained above.
Lorraine Kevey - 12 months ago
It was so quick and easy to join with a few simple yes...
Seniors Life Insurance
Product Review
I had cover with another company but when I talked to Senior Life and they explained the benefits I could have with their policy I canceled my old policy and joined them. I love the fact I was getting double the value for just $5 a fortnight more than I was paying. Cover is immediate, I don't have to pay after age 85 years and they triple the amount if my death is an accident. This ticks all the boxes for me and I have told all my friends.
Service Review
It was so quick and easy to join with a few simple yes or no answers and the sales person was friendly and answered all my questions and most importantly didn't put me under any pressure
Trusted Customer - 12 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
Excellent service. Concise, patient and friendly. Helpful and followed through as promised. Thank you.
Tuini Whaanga - 12 months ago
Great
Seniors Life Insurance
Product Review
jane was great... she explained everything clearly and answered all my questions so i could understand what the policy did and didn't entitle me to.. keep up the good work jane..
Service Review
great
Luana Adams - 12 months ago
Great Service. Easy & Understandable
Seniors Life Insurance
Product Review
Service Review
Great Service. Easy & Understandable
Trusted Customer - 12 months ago
All good as previously stated
Seniors Life Insurance
Product Review
Jack was very helpful and friendly. Took the time to go through all the various options and guided us to the one most suited to our needs.
Service Review
all good as previously stated
Trusted Customer - 12 months ago
Well explained
Seniors Life Insurance
Product Review
I was very happy with the explaination from Jessie thank you
Service Review
well explained
Trusted Customer - 12 months ago
Easily to understand
Seniors Life Insurance
Product Review
Easily to pay
Service Review
Easily to understand
Trusted Customer - 12 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
I wanted information on life and funeral insurance. It seemed from the outset that the consultant was determined to have me signed up for one of their products before our conversation ended over the phone. What I got was a life insurance policy that i wasn't ready for. So, then I went through a rather drawn out withdrawal process before I was able to cancel my policy. The consultant was so focused on her sales pitch that I felt she completely missed the point of my enquiry. I wish I could of received the information I requested in the first place without the hard sell approach. I may return at a later time to sign up for insurance. Not sure at this stage.
Trusted Customer - 12 months ago
The service was good - very clear information provided...
Seniors Life Insurance
Product Review
Only just purchased so can only rate the initial interaction. Customer service representative was polite, friendly and very focused on ensuring I was clear on the information being provided.
Service Review
The service was good - very clear information provided and follow through was quick,
Trusted Customer - 12 months ago
Keep doing what you are doing.
Seniors Life Insurance
Product Review
Great job 👍 and I appreciate Jane for her help with the information and her integrity impeccable voice when she rang. When she talked about health insurance concerns. What's available, and why Senior Citizen have insurance.
Service Review
Keep doing what you are doing.
Trusted Customer - 4 years ago
Excellent customer experience, caring, professional...
Seniors Term Life Insurance
Service Review
Excellent customer experience, caring, professional and patient. She gave us confidence in what we were taking on. We would highly recommend NZS to our friends, family or anyone else looking for insurance products.
Trusted Customer - 4 years ago
Good that he wanted to be sure I understood all he...
Seniors Term Life Insurance
Service Review
Good that he wanted to be sure I understood all he said. But later the email said dd date. I realised it was wrong but it was too late to change it at 9pm. Wish he had confirmed the day of current date I picked. Also he should have asked me about beneficiary to avoid me now having to complete a form. Not good
Trusted Customer - 4 years ago
Amazingly easy and I would recommend your Company to...
Seniors Term Life Insurance
Service Review
Amazingly easy and I would recommend your Company to others interested in Life Insurance
Cheryl Stewart - 4 years ago
Very friendly and helpful and yes would recommend to...
Seniors Term Life Insurance
Service Review
Very friendly and helpful and yes would recommend to friends and family
Joseph Mahia - 4 years ago
Speaks clearly so you can understand
Seniors Term Life Insurance
Service Review
Speaks clearly so you can understand
Karen Ligtenberg - 4 years ago
Everything was explained in such a manner that I fully...
Seniors Term Life Insurance
Service Review
Everything was explained in such a manner that I fully understood the process.I was treated with patience.Product meet my expectations.
Trusted Customer - 4 years ago
Yes, the person I’ve talked to, explained very well...
Seniors Term Life Insurance
Service Review
Yes, the person I've talked to, explained very well what I want to know, The benefits of the product. He got a good customer service.
John Riley - 4 years ago
The woman who assisted me was named Dee and ahe was...
Seniors Term Life Insurance
Service Review
The woman who assisted me was named Dee and ahe was excellent. Polite friendly and professional.I did not have many questions as she explained everything very well and clearly. Great service and we are happy with the outcome.
Geraldine Schaumkell - 4 years ago
The young lady I spoke to was awesome she listeni to...
Seniors Term Life Insurance
Service Review
The young lady I spoke to was awesome she listeni to my question and answer me
Terri - 4 years ago
Heidi was so friendly and helpful on the phone - not...
Seniors Term Life Insurance
Service Review
Heidi was so friendly and helpful on the phone - not in the least pushy and gave me all the time I needed to consider my options. I rang back when I was ready to take things further. Unlike other insurance companies I obtained comparison quotes from who were hounding me on a daily basis. She made sure I understood everything and checked several times that I had considered whether this was the right choice for me.
Trusted Customer - 4 years ago
Great customer service
Seniors Term Life Insurance
Service Review
Great customer service
Trusted Customer - 4 years ago
Time Efficient , excellent product knowledge and the...
Seniors Term Life Insurance
Service Review
Time Efficient , excellent product knowledge and the response to my initial query of interest was responded to in minutes of lodging my request.
Trusted Customer - 12 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
I answered an ad for Seniors Life Insurance. It isn't cheaper than my current policy but the terms are better. The communication was good.. hastle free and was an instant "sign up"
Trusted Customer - 12 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
I was guided through the Life Insurance process by Bella who was patient in answering my questions repeatedly due to my hearing dusability.. Much appreciated.
Lorraine Kevey - 12 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
I had cover with another company but when I talked to Senior Life and they explained the benefits I could have with their policy I canceled my old policy and joined them. I love the fact I was getting double the value for just $5 a fortnight more than I was paying. Cover is immediate, I don't have to pay after age 85 years and they triple the amount if my death is an accident. This ticks all the boxes for me and I have told all my friends.
Trusted Customer - 12 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
Excellent service. Concise, patient and friendly. Helpful and followed through as promised. Thank you.
Tuini Whaanga - 12 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
jane was great... she explained everything clearly and answered all my questions so i could understand what the policy did and didn't entitle me to.. keep up the good work jane..
Luana Adams - 12 months ago
Seniors Life Insurance
Product Review
Trusted Customer - 12 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
Jack was very helpful and friendly. Took the time to go through all the various options and guided us to the one most suited to our needs.
Trusted Customer - 12 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
I was very happy with the explaination from Jessie thank you
Trusted Customer - 12 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
Easily to pay
Trusted Customer - 12 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
I wanted information on life and funeral insurance. It seemed from the outset that the consultant was determined to have me signed up for one of their products before our conversation ended over the phone. What I got was a life insurance policy that i wasn't ready for. So, then I went through a rather drawn out withdrawal process before I was able to cancel my policy. The consultant was so focused on her sales pitch that I felt she completely missed the point of my enquiry. I wish I could of received the information I requested in the first place without the hard sell approach. I may return at a later time to sign up for insurance. Not sure at this stage.
Trusted Customer - 12 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
Only just purchased so can only rate the initial interaction. Customer service representative was polite, friendly and very focused on ensuring I was clear on the information being provided.
Trusted Customer - 12 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
Great job 👍 and I appreciate Jane for her help with the information and her integrity impeccable voice when she rang. When she talked about health insurance concerns. What's available, and why Senior Citizen have insurance.
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