%
- Over all Percentage 94
- empty 8
Rated /5 from 327527352959 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,2752,7352,959 customer reviews.
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Reviews
1705-1716 of 3275 reviews
1705-1716 of 2735 reviews
1705-1716 of 2959 reviews
Trusted Customer - 3 years ago
Great communication,i sort of knew what i wanted and...
Seniors Funeral Insurance
Product Review
new so i haven't had a chance to review the product
Service Review
great communication,i sort of knew what i wanted and the person delivered...
Paula Snowling-grace - 3 years ago
Nice polite sales person. Answered all my questions...
Seniors Funeral Insurance
Product Review
After much research I felt this policy gave me the best cover for money.
Service Review
Nice polite sales person. Answered all my questions and made sure I understood everything. Many thanks. Barney
Pamela - 3 years ago
Explained clearly and very concise. Very pleasant...
Seniors Funeral Insurance
Service Review
Explained clearly and very concise. Very pleasant young man who spoke clearly.very easy to understand.
Trusted Customer - 3 years ago
Super fast service Highly professional Highly expert...
Seniors Term Life Insurance
Product Review
Super fast service Highly professional Highly expert Understandable and clear Excellent communication with customers service skills.. Recommend Lupe and other of your stuff members who help with my application, with the above lists of their service towards me.. And they should get a pay rise, or bonus..
Service Review
Super fast service Highly professional Highly expert Understandable and clear Excellent customer service with Lupe, and the rest of your team who help me through with my application..
Tina Kennington - 3 years ago
Answered all my questions and had just what I needed...
Seniors Funeral Insurance
Product Review
Affordable and easy to understand payments
Service Review
Answered all my questions and had just what I needed for my future
Marlene Catherine Lamb - 3 years ago
Excellent service. Very helpful and knowledgeable lady
Seniors Term Life Insurance
Product Review
Was very easy to do was done in 10 minutes
Service Review
Excellent service. Very helpful and knowledgeable lady
Trusted Customer - 3 years ago
Had been thinking about funeral insurance for a while...
Seniors Funeral Insurance
Product Review
Just the cover I needed no medical questions asked so is what it advertised as. Phone operator was courteous and caring and really took the time to go over things at an excellent pace .
Service Review
Had been thinking about funeral insurance for a while so rang the 0800 number and talked to a wonderful person who detailed everything I needed to know. I am forty nine and now feel reassured I have the safeguard for my loved ones should the worst occur to me. Fast efficient and highly recommend this service.
Valerie Whitehead - 3 years ago
Excellent customer service!
Seniors Funeral Insurance
Service Review
Excellent customer service!
Judith Mary Penney - 3 years ago
My representative was genuinely friendly and even...
Seniors Term Life Insurance
Product Review
Affordable cover at the lower level I required with absolutely no hassles. It has given me peace of mind.
Service Review
My representative was genuinely friendly and even though most of the conversation was from a script, she made it personal. She paid attention and got my details correct.
Vicki Murphy - 3 years ago
Great phone manner informed about everything I needed...
Seniors Funeral Insurance
Product Review
Exactly what we were looking for.
Service Review
Great phone manner informed about everything I needed to know
Richard Dohmen - 3 years ago
Some of the questions the advisor were repetetive...
Seniors Funeral Insurance
Product Review
as above customer service could have answered just a bit quicker
Service Review
some of the questions the advisor were repetetive asked me for information 3 times and read the disclosure 2 plus it a good 5 to 10 minutes for customer service to answer
Trusted Customer - 3 years ago
An exceptional experience end to end. Ashton...
Seniors Funeral Insurance
Product Review
Apart from the disappointment of the stand down period of 12 for months, other than accidental death, cover an overall good product with benefits to suit my situation.
Service Review
An exceptional experience end to end. Ashton understood what I was looking for and asking. His approach was professional and explained product options, benefits, premiums and was happy to work with me on pricing. The young lady I spoke to finalise my funeral cover was also exceptionally professional and explained everything in detail again when I changed my mind from my original request. Nothing these to employees demonstrated seemed too much and one could hear in their voices their desire to understand one's requirement and need. An absolute 100% experience.
Tina Tepania - 5 years ago
Great service, very easy to understand and confidant...
Seniors Funeral Insurance
Service Review
Great service, very easy to understand and confidant in all answers to my questions. Awesome experience
Joseph Strickland - 5 years ago
Customer service was on the medium to fast, and being...
Seniors Funeral Insurance
Service Review
Customer service was on the medium to fast, and being over the phone a bit daunting. Having no documentation to look at while listening to the operator/ team member was a lot of information to take in. I was not happy with giving banking information I feel there needs to be a better solution.
Trusted Customer - 5 years ago
Fast and easy process..Thank you
Seniors Funeral Insurance
Service Review
Fast and easy process..Thank you
Mafoaaeatakiheatamai Takitaki - 5 years ago
Very kind and patient with me
Seniors Funeral Insurance
Service Review
very kind and patient with me
Debbie Skipper - 5 years ago
They are great. They were clear about the policy what...
Seniors Funeral Insurance
Service Review
They are great. They were clear about the policy what they explain, and I was happy they didn't ask any medical questions as well.
Trusted Customer - 5 years ago
Excellent customer service, and advise
Seniors Funeral Insurance
Service Review
Excellent customer service, and advise
Aimee Hustwick - 5 years ago
Everything they never asked any questions I am very...
Seniors Funeral Insurance
Service Review
Everything they never asked any questions I am very happy
Trusted Customer - 5 years ago
Great customer service, understandable, felt...
Seniors Funeral Insurance
Service Review
Great customer service, understandable, felt comfortable during the application process
Trusted Customer - 5 years ago
Excellent service and the call centre guy was very...
Seniors Funeral Insurance
Service Review
Excellent service and the call centre guy was very helpful and efficient.
Trusted Customer - 5 years ago
I was very impressed with how clearly and in detail...
Seniors Funeral Insurance
Service Review
I was very impressed with how clearly and in detail the cover of the policy
Trusted Customer - 5 years ago
Clear information and friendly. Prepared to answer...
Seniors Funeral Insurance
Service Review
Clear information and friendly. Prepared to answer all my questions first without cutting me off, where other companies wanted to follow their script and would eventually answer my questions. The questions I had determine if I was interested in listening to everything else they had to say.
Diana Marie Taraiana Heremaia - 5 years ago
Very clear & understood what she was telling me i was...
Seniors Funeral Insurance
Service Review
very clear & understood what she was telling me i was satisfied with the service that i recieved very happy
David Charles Rose - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Too early to make a full review as I am in the middle of employment situations at present. May wish to expand / increase at a future date depending on circumstances.
Trusted Customer - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Met my needs within budget. Time will tell if product and service maintain high standard
Raymond Mccallum - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Purchase was just what I was after
Tony King - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
An Asset, I would not have been able to provide for my family on my passing! Premium payments within my limited budget capability! TV advertisement did its job!
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It will suit my needs. Thanks
Trusted Customer - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Very clear explanation of the policy and what it entitled my beneficiaries too.
Kim Wassell - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Affordable premium with heaps of perks. It is exactly what I was looking for
Trusted Customer - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Excellent advice about service
Jason Mccrystall - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Simple product with good cover.
Donna Berking - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent and courteous service. Great to speak to.
Sheryl Mccarthy - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Awesome coverage from a knowledgeable advisor
Trusted Customer - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
A bit expensive for the cover amount
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