%
- Over all Percentage 94
- empty 8
Rated /5 from 342928193113 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,4292,8193,113 customer reviews.
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Reviews
1705-1716 of 3429 reviews
1705-1716 of 2819 reviews
1705-1716 of 3113 reviews
Trusted Customer - 3 years ago
Excellent Customer Service Representative,...
Seniors Funeral Insurance
Product Review
Good value policy and 12 month standby period beats others.
Service Review
Excellent Customer Service Representative, professional, polished and friendly.
Anawarihi Rudd - 3 years ago
Very informative able to provide options. Able to...
Seniors Funeral Insurance
Service Review
Very informative able to provide options. Able to understand what options suit my current financial position
Eric Leathers - 3 years ago
The phone manner was very pleasant, clear speech and...
Seniors Funeral Insurance
Product Review
Hopefully everything that was told about policy
Service Review
The phone manner was very pleasant, clear speech and english language, and patient, very helpful with questions, lovely girl
Trusted Customer - 3 years ago
Very efficient and easy to deal with. I’m very pleased...
Seniors Funeral Insurance
Product Review
Excellent service over the phone. Funeral Insurance gives me peace of mind… thank you
Service Review
Very efficient and easy to deal with. I'm very pleased with the cover Seniors have made possible. It's peace of mind…
Trusted Customer - 3 years ago
Good customer service
Seniors Term Life Insurance
Product Review
good investment for the future because we did not live in this world forever. your famuly will not be worried about finances .
Service Review
good customer service
Trusted Customer - 3 years ago
Clear communications. Each aspect of the process and...
Seniors Term Life Insurance
Product Review
Just what we needed and not is too expensive for us. Tailored to our needs. This is important as we are on a very tight budget and have a mortgagee to pay out of our pension. This is our sole source of income.
Service Review
clear communications. Each aspect of the process and the company's privacy and legal requirements( for both the firm and myself) were carefully explained. The man I spoke with stopped several times during the process to check with me and my husband that we understood what was being discussed. We were given every opportunity to ask questions and encouraged to say what was on our minds, Barney was also very pleasant and professional at all times as well. That balance of professionalism while having a personable manner can be a challenge to get right. He did this beautifully.
Malofou Matautia - 3 years ago
Good communication to the old people in New Zealand,...
Seniors Term Life Insurance
Service Review
Good communication to the old people in New Zealand, clear and very friendly to the customers
Trusted Customer - 3 years ago
Excellent service. Friendly to deal with. So happy...
Seniors Funeral Insurance
Product Review
Funeral coverage which is affordable for me.
Service Review
Excellent service. Friendly to deal with. So happy with the policy they helped me to decide on. Highly recommend to anyone looking for insurance
Shane Thorne - 3 years ago
Jane was amazing. Loved talking with her very...
Seniors Term Life Insurance
Product Review
Met my needs reasonable price and peace of mind
Service Review
Jane was amazing. Loved talking with her very efficientl
Kathleen Shirley Kearton - 3 years ago
He was friendly, not pushy, and lovely to talk to.
Seniors Term Life Insurance
Product Review
It sounds perfect for me.
Service Review
He was friendly, not pushy, and lovely to talk to.
Andrew Deadman - 3 years ago
Quick and easy service with clear and precise answers...
Seniors Term Life Insurance
Product Review
Seems like great value for the money
Service Review
Quick and easy service with clear and precise answers to any of my questions. Very efficient with the follow up emails and paper work. Nice to work with a highly professional team.
Tehana Stirling - 3 years ago
Very straightforward quick and simple experience 👌...
Seniors Funeral Insurance
Product Review
Premiums don't change for funeral cover thank you 🙏
Service Review
Very straightforward quick and simple experience 👌 great customer service and easy to understand. Very helpful with any questions I had thank you
Rebecca Poching - 4 years ago
The CSO was amazing. He guided me through all the...
Seniors Funeral Insurance
Service Review
The CSO was amazing. He guided me through all the policies and made sure not to miss out on any of the details. He was very helpful with making sure I understand everything and I am very grateful and feel confident that my family will be well looked after. Thank you to the young CSO for making me feel comfortable and at ease.
Susan Moorren - 4 years ago
I was fully informed, able to ask questions. This...
Seniors Funeral Insurance
Service Review
I was fully informed, able to ask questions. This process was very easy. Thank-you.
Trusted Customer - 4 years ago
For the efficiency of explaining the insurance...
Seniors Funeral Insurance
Service Review
For the efficiency of explaining the insurance details. Yes highly recommended
Glenys Dawson - 4 years ago
Excellent customer service over phone conversation.
Seniors Funeral Insurance
Service Review
Excellent customer service over phone conversation.
Trusted Customer - 4 years ago
Very easy to talk to, very clear in giving information...
Seniors Funeral Insurance
Service Review
Very easy to talk to, very clear in giving information and instructions.
Simon - 4 years ago
Their communication was very clear and concise, easy...
Seniors Funeral Insurance
Service Review
Their communication was very clear and concise, easy to understand. They fully explained each step of the process and took their time to make sure everything was understood. They checked with me to make sure I understood he process and advised me when parts of the process were being recorded and not being recorded (like when taking card or account details). The gentleman I spoke to advised that the forms would be sent out in about 20 minutes but to date I haven't received them. It is for this reason alone I have given 4 stars and not 5. Otherwise I would have considered it a 5 star service.
Trusted Customer - 4 years ago
Yes we would recommend them
Seniors Funeral Insurance
Service Review
Yes we would recommend them
Gail Tukaki - 4 years ago
Very helpful explained everything in detail
Seniors Funeral Insurance
Service Review
Very helpful explained everything in detail
Trusted Customer - 4 years ago
The lady we spoke to was helpful as had all the...
Seniors Funeral Insurance
Service Review
The lady we spoke to was helpful as had all the answers needed was very good at her job
Liana Murray - 4 years ago
NZ Seniors, offered me exceptional insurance at a...
Seniors Funeral Insurance
Service Review
NZ Seniors, offered me exceptional insurance at a affordable rate.. I feel protected for funeral cover. Very happy 😊
Linda Austin - 4 years ago
Jane was brilliant to deal with and explained...
Seniors Funeral Insurance
Service Review
Jane was brilliant to deal with and explained everything clearly!
Allyson Wernham - 4 years ago
Yes , I would recommend your service . friendly...
Seniors Funeral Insurance
Service Review
Yes , I would recommend your service . friendly service, helpful , cheerful spoken person. fantastic customer service . Thank you
John Hopkins - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Suited my situation perfectly. Seamless and easy to purchase. Prompt and efficient.
Robin Betts - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
it is what i asked for at good price
Sharon Denyer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Nobody is perfect! So a four is very good 👍
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
its designed for what i need and fits my budget
Trusted Customer - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Seems good value. While I understand the reason for the annual increase, as I get older this may be difficult to maintain. We'll see
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Just sad original policy can't be increased instead of 2 policies
Diane Tiopira - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
went through several options and very happy with the choice i made
Terence Kilburn - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
product and service is great this 4th policy i have taken out, will be a big help to my family
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because been trying to find the best that suits me for funeral insurance
Raymond Houben - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Brilliant customer service
Patricia Goodley - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
The guy that I was talking to made sure I understood all the questions, and I was fully aware of what was happening and going on .
Thomas Arthur Read - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Again everything I asked for was explained in detail
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