%
- Over all Percentage 94
- empty 8
Rated /5 from 343428213118 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,4342,8213,118 customer reviews.
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Reviews
1705-1716 of 3434 reviews
1705-1716 of 2821 reviews
1705-1716 of 3118 reviews
Penelope Marcia Whaanga - 3 years ago
Excellent Service Customer Service easy too understand
Seniors Term Life Insurance
Service Review
Excellent Service Customer Service easy too understand
Trusted Customer - 3 years ago
Very clear, easily understood, and the person who...
Seniors Term Life Insurance
Product Review
I was quite surprised at the amount we will be paying, and thank you. We can now relax, knowing that we are covered
Service Review
Very clear, easily understood, and the person who talked with me was so courteous. You have wonderful people working for you
Wayne Nelson - 3 years ago
The Seniors customer service person I spoke to (Jane)...
Seniors Funeral Insurance
Product Review
Well, I think its an excellent deal since it is my beneficiaries who will appreciate it the most.
Service Review
The Seniors customer service person I spoke to (Jane) understands customer service and deserves 5 stars for herself. The company gets 5 stars too for its generous funeral policy arrangements, clearly and professionally set out and explained to me.
Trusted Customer - 3 years ago
Very fast and no complications. Shandi I guess the...
Seniors Term Life Insurance
Product Review
Happy with what's cover on my policy and affordable too.
Service Review
Very fast and no complications. Shandi I guess the lady I was talking to was very good at explaining my covers and questions easy to understand.
Trusted Customer - 3 years ago
Excellent very professional advice to the point happy...
Seniors Funeral Insurance
Product Review
to the point friendly voice,well spoken easy to understand,time spent worthwhile
Service Review
excellent very professional advice to the point happy to have joined.
Trusted Customer - 3 years ago
Excellent Customer Service Representative,...
Seniors Funeral Insurance
Product Review
Good value policy and 12 month standby period beats others.
Service Review
Excellent Customer Service Representative, professional, polished and friendly.
Anawarihi Rudd - 3 years ago
Very informative able to provide options. Able to...
Seniors Funeral Insurance
Service Review
Very informative able to provide options. Able to understand what options suit my current financial position
Eric Leathers - 3 years ago
The phone manner was very pleasant, clear speech and...
Seniors Funeral Insurance
Product Review
Hopefully everything that was told about policy
Service Review
The phone manner was very pleasant, clear speech and english language, and patient, very helpful with questions, lovely girl
Trusted Customer - 3 years ago
Very efficient and easy to deal with. I’m very pleased...
Seniors Funeral Insurance
Product Review
Excellent service over the phone. Funeral Insurance gives me peace of mind… thank you
Service Review
Very efficient and easy to deal with. I'm very pleased with the cover Seniors have made possible. It's peace of mind…
Trusted Customer - 3 years ago
Good customer service
Seniors Term Life Insurance
Product Review
good investment for the future because we did not live in this world forever. your famuly will not be worried about finances .
Service Review
good customer service
Trusted Customer - 3 years ago
Clear communications. Each aspect of the process and...
Seniors Term Life Insurance
Product Review
Just what we needed and not is too expensive for us. Tailored to our needs. This is important as we are on a very tight budget and have a mortgagee to pay out of our pension. This is our sole source of income.
Service Review
clear communications. Each aspect of the process and the company's privacy and legal requirements( for both the firm and myself) were carefully explained. The man I spoke with stopped several times during the process to check with me and my husband that we understood what was being discussed. We were given every opportunity to ask questions and encouraged to say what was on our minds, Barney was also very pleasant and professional at all times as well. That balance of professionalism while having a personable manner can be a challenge to get right. He did this beautifully.
Malofou Matautia - 3 years ago
Good communication to the old people in New Zealand,...
Seniors Term Life Insurance
Service Review
Good communication to the old people in New Zealand, clear and very friendly to the customers
Trusted Customer - 4 years ago
Excellent, friendly, thorough and helpful!!
Seniors Funeral Insurance
Service Review
Excellent, friendly, thorough and helpful!!
Kyla Hewett - 4 years ago
He explained everything well, his speech was clear and...
Seniors Funeral Insurance
Service Review
He explained everything well, his speech was clear and I could understand him,
Rebecca Poching - 4 years ago
The CSO was amazing. He guided me through all the...
Seniors Funeral Insurance
Service Review
The CSO was amazing. He guided me through all the policies and made sure not to miss out on any of the details. He was very helpful with making sure I understand everything and I am very grateful and feel confident that my family will be well looked after. Thank you to the young CSO for making me feel comfortable and at ease.
Susan Moorren - 4 years ago
I was fully informed, able to ask questions. This...
Seniors Funeral Insurance
Service Review
I was fully informed, able to ask questions. This process was very easy. Thank-you.
Trusted Customer - 4 years ago
For the efficiency of explaining the insurance...
Seniors Funeral Insurance
Service Review
For the efficiency of explaining the insurance details. Yes highly recommended
Glenys Dawson - 4 years ago
Excellent customer service over phone conversation.
Seniors Funeral Insurance
Service Review
Excellent customer service over phone conversation.
Trusted Customer - 4 years ago
Very easy to talk to, very clear in giving information...
Seniors Funeral Insurance
Service Review
Very easy to talk to, very clear in giving information and instructions.
Simon - 4 years ago
Their communication was very clear and concise, easy...
Seniors Funeral Insurance
Service Review
Their communication was very clear and concise, easy to understand. They fully explained each step of the process and took their time to make sure everything was understood. They checked with me to make sure I understood he process and advised me when parts of the process were being recorded and not being recorded (like when taking card or account details). The gentleman I spoke to advised that the forms would be sent out in about 20 minutes but to date I haven't received them. It is for this reason alone I have given 4 stars and not 5. Otherwise I would have considered it a 5 star service.
Trusted Customer - 4 years ago
Yes we would recommend them
Seniors Funeral Insurance
Service Review
Yes we would recommend them
Gail Tukaki - 4 years ago
Very helpful explained everything in detail
Seniors Funeral Insurance
Service Review
Very helpful explained everything in detail
Trusted Customer - 4 years ago
The lady we spoke to was helpful as had all the...
Seniors Funeral Insurance
Service Review
The lady we spoke to was helpful as had all the answers needed was very good at her job
Liana Murray - 4 years ago
NZ Seniors, offered me exceptional insurance at a...
Seniors Funeral Insurance
Service Review
NZ Seniors, offered me exceptional insurance at a affordable rate.. I feel protected for funeral cover. Very happy 😊
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Reasonable price and easy billing
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because Customer Service was very good
Bruce Armstrong Armstrong Timoko - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because everything was done perfectly and clearly .It was so good to have some you can understand .
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I think it is value for money and it suits my needs I think I had good options for what I need
Trusted Customer - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
I got more than I expected regarding life & funeral insurance. And it was affordable
John Hopkins - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Suited my situation perfectly. Seamless and easy to purchase. Prompt and efficient.
Robin Betts - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
it is what i asked for at good price
Sharon Denyer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Nobody is perfect! So a four is very good 👍
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
its designed for what i need and fits my budget
Trusted Customer - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Seems good value. While I understand the reason for the annual increase, as I get older this may be difficult to maintain. We'll see
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Just sad original policy can't be increased instead of 2 policies
Diane Tiopira - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
went through several options and very happy with the choice i made
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