%
- Over all Percentage 94
- empty 8
Rated /5 from 326327272947 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,2632,7272,947 customer reviews.
Authentic reviews powered by Feefo
Reviews
1705-1716 of 3263 reviews
1705-1716 of 2727 reviews
1705-1716 of 2947 reviews
Diane Kauvalu - 3 years ago
Very helpful and explained everything so clearly, we...
Seniors Funeral Insurance
Product Review
So easy to understand and straight and honest, so helpful in choosing the write plan for use,
Service Review
Very helpful and explained everything so clearly, we were so happy that we have decided to cover ourselves and we know that our children will have no worries in the future
Kenneth Edward Pillay - 3 years ago
The lady I spoke was Jane who was just great with all...
Seniors Term Life Insurance
Product Review
The cost of Insurance for a senior person is a bit on the expensive side.
Service Review
The lady I spoke was Jane who was just great with all the information she gave me.
Dianne Armstrong - 3 years ago
Its the long reading of the legal stuff that you then...
Seniors Funeral Insurance
Product Review
om a par with others I checked
Service Review
Its the long reading of the legal stuff that you then have to say y/n to and after many minutes who remembers the start
Trusted Customer - 3 years ago
Very informative and easy to understand.
Seniors Term Life Insurance
Product Review
The premiums are very high.
Service Review
Very informative and easy to understand.
Enrique - 3 years ago
Every thing was to perfection.. The person thatt took...
Seniors Funeral Insurance
Product Review
All good and meets my needs perfectly.
Service Review
Every thing was to perfection.. The person thatt took my initial enquiry and follow ed through at every stage of the buying process.. was: highly professional, as answering all my questions without any hesitation. Obviously, she had great knowledge of the product, extremely dedicated to providing an excellent customer experience and service. All details were explained, in a way that I understood immediately.. The follow up by email option to simply click on the call back request box when ready to discuss the policy and confirm that I indeed I did want to purchase it. Was surburb in that she called me back within 2 minutes!!! I have noted this sales feature and will be definitely implementing it my company which is in development. One could sense her smile, hear her professional and light hearted humourous voice. All this added up to be one of the best purchasing experiences I have ever had. She was delightful in every way and at every time of contact. Her communication skills were outstanding!!! I shall never expect the same level of service again because it was and is so rare. Thank you and I wish all the best for her and the Seniors team. Kind regards Michael Bartram, God's peace. .
Leslie Jeyapalan Ayathuray - 3 years ago
Good Service well informed about product.
Seniors Term Life Insurance
Product Review
Good product and well managed.
Service Review
Good Service well informed about product.
Trusted Customer - 3 years ago
The lady Jane was her name she explained the insurance...
Seniors Funeral Insurance
Product Review
Because I signed up and everything was explained very well.
Service Review
The lady Jane was her name she explained the insurance very well to me and yes we will definitely use this service again.
Trusted Customer - 3 years ago
Very clear and concise information on our future...
Seniors Funeral Insurance
Product Review
Excellent customer service.
Service Review
Very clear and concise information on our future policy.
Judy Hogg - 3 years ago
Got back to me very promptly and were very happy to...
Seniors Funeral Insurance
Product Review
Exactly what I was wanted
Service Review
Got back to me very promptly and were very happy to answer questions
Trusted Customer - 3 years ago
Call was during work time and took too long.
Seniors Term Life Insurance
Service Review
Call was during work time and took too long.
Trusted Customer - 3 years ago
The customer service representative I had was AMAZING!...
Seniors Funeral Insurance
Product Review
Worthwhile for the purpose and intention .. very helpful and super convenient service option
Service Review
The customer service representative I had was AMAZING! They were patient, friendly, empathetic, genuine and very knowledgeable. I felt like I was their only customer for the entire day and did not feel rushed or insignificant. The best CSA I have had in a long time .. well done Aidan!
Eileen Mcivor - 3 years ago
The customer service spoke so fast reading out the...
Seniors Term Life Insurance
Service Review
The customer service spoke so fast reading out the declaration it's a good thing a copy gets sent out in the mail. How would an elderly person take that in?
Trusted Customer - 5 years ago
Excellent service and the call centre guy was very...
Seniors Funeral Insurance
Service Review
Excellent service and the call centre guy was very helpful and efficient.
Trusted Customer - 5 years ago
I was very impressed with how clearly and in detail...
Seniors Funeral Insurance
Service Review
I was very impressed with how clearly and in detail the cover of the policy
Trusted Customer - 5 years ago
Clear information and friendly. Prepared to answer...
Seniors Funeral Insurance
Service Review
Clear information and friendly. Prepared to answer all my questions first without cutting me off, where other companies wanted to follow their script and would eventually answer my questions. The questions I had determine if I was interested in listening to everything else they had to say.
Diana Marie Taraiana Heremaia - 5 years ago
Very clear & understood what she was telling me i was...
Seniors Funeral Insurance
Service Review
very clear & understood what she was telling me i was satisfied with the service that i recieved very happy
Trusted Customer - 5 years ago
Delightful friendly staff that made topping up my...
Seniors Funeral Insurance
Service Review
Delightful friendly staff that made topping up my policy straightforward and stress free
Trusted Customer - 5 years ago
Great Customer Service, very informative
Seniors Funeral Insurance
Service Review
Great Customer Service, very informative
Trusted Customer - 5 years ago
Very helpful with my decision on what I was wanting,...
Seniors Funeral Insurance
Service Review
Very helpful with my decision on what I was wanting, easy process and very informative.
Robyn Elleray - 5 years ago
The young man was clear and easy to understand and no...
Seniors Funeral Insurance
Service Review
the young man was clear and easy to understand and no question was too silly. And the paper work was easy to read every thing he said was lay out.
Trusted Customer - 5 years ago
Very robotic
Seniors Funeral Insurance
Service Review
Very robotic
Trusted Customer - 5 years ago
Only time will tell
Seniors Funeral Insurance
Service Review
Only time will tell
Suzzanne Brown - 5 years ago
The lady I spoke with was friendly and presented the...
Seniors Funeral Insurance
Service Review
The lady I spoke with was friendly and presented the service I sought with clarity. Any questions I had were answered without issue and unhurriedly.
Trusted Customer - 5 years ago
Professional personal contact from Jeremy He fully...
Seniors Funeral Insurance
Service Review
Professional personal contact from Jeremy He fully explained and read/re-read the contract and sent emailmessages to fully outline the process and procedure. Thank you.
Michael Ridderhof - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
I did not purchase anything
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I'm happy with what I was quoted with and also very happy that it was affordable for my partner and myself.
John Barry Mccreedy - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Have no thoughts really. I required funeral insurance and after looking around, settled on this one
Bridget Rukuwai - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Because I could afford much at this stage and the young man was very understanding
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person I spoke too made sure I understood the details of the insurance I was purchasing
Peta Reo - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Work with what I could afford
Carol Sheldon - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Simple language. no pressure to buy
Trusted Customer - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
i believe i have purchased a good product
Ielome Alo - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
this is because the more cover I want, the expensive it is, would like to see premiums come down, because most people can not afford to take out Life Insurance.
Anthony Shields - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Everything I requested was done in a timely manner, an done with clear communication thank you
Michael Willis - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Seems to be what we wanted.
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Haven't quite finished reviewing paperwork but so far very clear and concise. Will be considering insurance overnight and decide tomorrow whether we can budget for including this.
How can we help?
To find out more about New Zealand Seniors,
speak to one of our friendly insurance specialists now