%
- Over all Percentage 94
- empty 8
Rated /5 from 325427232936 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,2542,7232,936 customer reviews.
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Reviews
1705-1716 of 3254 reviews
1705-1716 of 2723 reviews
1705-1716 of 2936 reviews
Trusted Customer - 3 years ago
Call was during work time and took too long.
Seniors Term Life Insurance
Service Review
Call was during work time and took too long.
Trusted Customer - 3 years ago
The customer service representative I had was AMAZING!...
Seniors Funeral Insurance
Product Review
Worthwhile for the purpose and intention .. very helpful and super convenient service option
Service Review
The customer service representative I had was AMAZING! They were patient, friendly, empathetic, genuine and very knowledgeable. I felt like I was their only customer for the entire day and did not feel rushed or insignificant. The best CSA I have had in a long time .. well done Aidan!
Eileen Mcivor - 3 years ago
The customer service spoke so fast reading out the...
Seniors Term Life Insurance
Service Review
The customer service spoke so fast reading out the declaration it's a good thing a copy gets sent out in the mail. How would an elderly person take that in?
James Sydney Worboys - 3 years ago
Nothing was tò much trouble, everything was explained...
Seniors Funeral Insurance
Service Review
Nothing was tò much trouble, everything was explained in great detail
Trusted Customer - 3 years ago
The person I spoke to was really informative spoke...
Seniors Funeral Insurance
Service Review
The person I spoke to was really informative spoke clearly and I could understand everything he said which to me is the most important.
Marlene Mcphun - 3 years ago
Excellent servive
Seniors Funeral Insurance
Product Review
Excellent offer and well explained.
Service Review
Excellent servive
Ransfield Hiha - 3 years ago
They were so caring and very helpful. Have a very...
Seniors Funeral Insurance
Product Review
I will recommend this company to everyone I know who had elderly parents. Keep up the good work that you are doing
Service Review
They were so caring and very helpful. Have a very positive attitude. Excellent customer service.
Marie Roberts - 3 years ago
Excellent service very happy with my second
Seniors Term Life Insurance
Service Review
Excellent service very happy with my second
Trusted Customer - 3 years ago
The whole conversation, straight to point no mucking...
Seniors Funeral Insurance
Product Review
I liked the whole presentation of what the Funeral Insurance offered . By what was offered I felt premium good price for me.
Service Review
The whole conversation, straight to point no mucking around. Excellent clear concise voice,. The Funeral Insurance is affordable for me.
Dennis Rex Paki - 3 years ago
My first impression based on your Representative that...
Seniors Funeral Insurance
Product Review
Because at the moment I haven't fully decided on my purchase, this may increase or decrease and I want to go over the information that is going to be sent to me to give me a better understanding of what I am purchasing and the different things that go with the policy I am purchasing. If I am happy with the all the information pertaining to the policy I am purchasing then my rating would go up.
Service Review
My first impression based on your Representative that I spoke too was, very knowledgeable in the different policies you have and their prices, very helpful in talking to me about my option's, found him (Ashton) very easy to talk to because he was clear with the information he was giving me and gave me information about the approximate cost of the 2 types of funeral options I have been considering. I have never heard of Pinnacle Insurance until now.
William Kenneth Williams - 3 years ago
The operator I spoke to was very clear and precise...
Seniors Funeral Insurance
Product Review
After looking at other insurance companies and what they had to offer, i found that this suits my needs perfectly.
Service Review
The operator I spoke to was very clear and precise which was very helpful in me understanding the contents of the policies to such an extent that at the end of our conversation I only had one question to put to her. The other questions I had in the back of my mind to ask her she had already covered during our conversation.
Moana Hingston - 3 years ago
The person was knowledgeable and easy to talk. The...
Seniors Funeral Insurance
Product Review
The policy fits our needs, I was looking for a policy that didn't increase every year
Service Review
The person was knowledgeable and easy to talk. The policy suits our needs at present.
Trusted Customer - 5 years ago
Delightful friendly staff that made topping up my...
Seniors Funeral Insurance
Service Review
Delightful friendly staff that made topping up my policy straightforward and stress free
Trusted Customer - 5 years ago
Great Customer Service, very informative
Seniors Funeral Insurance
Service Review
Great Customer Service, very informative
Trusted Customer - 5 years ago
Very helpful with my decision on what I was wanting,...
Seniors Funeral Insurance
Service Review
Very helpful with my decision on what I was wanting, easy process and very informative.
Robyn Elleray - 5 years ago
The young man was clear and easy to understand and no...
Seniors Funeral Insurance
Service Review
the young man was clear and easy to understand and no question was too silly. And the paper work was easy to read every thing he said was lay out.
Trusted Customer - 5 years ago
Very robotic
Seniors Funeral Insurance
Service Review
Very robotic
Trusted Customer - 5 years ago
Only time will tell
Seniors Funeral Insurance
Service Review
Only time will tell
Suzzanne Brown - 5 years ago
The lady I spoke with was friendly and presented the...
Seniors Funeral Insurance
Service Review
The lady I spoke with was friendly and presented the service I sought with clarity. Any questions I had were answered without issue and unhurriedly.
Trusted Customer - 5 years ago
Professional personal contact from Jeremy He fully...
Seniors Funeral Insurance
Service Review
Professional personal contact from Jeremy He fully explained and read/re-read the contract and sent emailmessages to fully outline the process and procedure. Thank you.
Trusted Customer - 5 years ago
Very helpful, explained clearly friendly
Seniors Funeral Insurance
Service Review
Very helpful, explained clearly friendly
Ian Shaw - 5 years ago
Operater was very clear explaing policy
Seniors Funeral Insurance
Service Review
Operater was very clear explaing policy
Leonie Bullen - 5 years ago
The person that I dealt with was very easy to...
Seniors Funeral Insurance
Service Review
The person that I dealt with was very easy to understand She asked if I had any questions then answered all I had She was very knowledgeable about your services I was very happy with the lady I had Thank you 😊
Trusted Customer - 5 years ago
Im someone who was looking to get cover for my...
Seniors Funeral Insurance
Service Review
Im someone who was looking to get cover for my grandmother, i called and from the start of the call i was given great info on the policys they have, great customer service, the lady i spoke with was very polite and very straight forward, there was no muck around no problems, smooth easy sign up and am now happy to say my grandmother wil be very well looked after when her time comes. THANK YOU!!
Anthony Shields - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Everything I requested was done in a timely manner, an done with clear communication thank you
Michael Willis - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Seems to be what we wanted.
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Haven't quite finished reviewing paperwork but so far very clear and concise. Will be considering insurance overnight and decide tomorrow whether we can budget for including this.
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Looking for cover at an affordable price , this cover meets this requirement
Sulimauga Stevenson - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
I thought it's veery important to insure ynot for myself but it's good for my family in the future ....if there's anything happen to me
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very good policy, I am happy knowing I am leaving my children with the security of not having a debt concerning my funeral...so happy with my purchase.
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I was made to feel it was the right option for me and affordable given my circumstances
Debra Smith - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Happy with product and info given
Trusted Customer - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
As other insurance will not help like this one hadim grateful
Trusted Customer - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Happy to get life insurance
Michael Matete - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great, been looking at this for a few years now, happy for peace of mind
Clive Cameron - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I found them to be very informative to customers
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