%
- Over all Percentage 94
- empty 8
Rated /5 from 356929013253 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,5692,9013,253 customer reviews.
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Reviews
1705-1716 of 3569 reviews
1705-1716 of 2901 reviews
1705-1716 of 3253 reviews
Conrad Lewis - 2 years ago
Please read the previous detail - only adding that it...
Seniors Funeral Insurance
Product Review
Extremely helpful knowledgeable and kind representative - a real pleasure to have dealt with her. The application was quickly and efficiently completed.
Service Review
Please read the previous detail - only adding that it took much quicker to compete I thought.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Happy with the service I've received, had my questions...
Seniors Funeral Insurance
Product Review
Gave me the correct quote for the amount I had requested, found the person I was talking to very pleasant and had no problem understanding what was said when going through the procedure.
Service Review
Happy with the service I've received, had my questions answered and understood what was said to me.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Eric Davies - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I was always thinking about getting funeral insurance after a close brush with the Grim Reaper but never did much about it. Then someone at my work died and didn't have any insurance (at all) leaving her family to pay for her funeral which was in the region of $11k. I decided I didn't want that for my family, so I filled out the online form for a quote. About 20seconds later, I got a call and told that I could get $10k funeral insurance for about $10 per week (it was actually $10.21 or something like that). So, I signed up there and then on the phone and it was instant. The person I spoke with was friendly, I could understand what they were saying, and there was no legal jargon that I had to navigate. 10/10.
Trusted Customer - 2 years ago
Awesome
Seniors Term Life Insurance
Product Review
We went with what we could afford and we were very thankful to Jane (I think that was her name) for a very well explained interview for both of us. We will recommend this to our whanau and friends. Thank you Ivy and Basil Morgan
Service Review
Awesome
Trusted Customer - 2 years ago
Excellent service
Seniors Funeral Insurance
Product Review
Very satisfied with the team that I was dealing with very helpful polite.
Service Review
Excellent service
Paul Kumeroa - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
It's a insurance policy that's been on mind for a long time just finding the right one was very difficult because there is many out there but very pleased with the one here thank you.
Trusted Customer - 2 years ago
Good serves
Seniors Funeral Insurance
Product Review
Good services
Service Review
Good serves
Tilly Greaves - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Very impressed. Ash went that extra mile which in...
Seniors Term Life Insurance
Product Review
It helps when you get great customer service. It's great when they know their stuff. He was brilliant, patient and comfortable to talk with. Thank you Ash, I was thoroughly impressed I purchased a policy that I'm comfortable with.
Service Review
Very impressed. Ash went that extra mile which in itself sold me. He was very explanatory, making my choice in purchase great.
Trusted Customer - 2 years ago
In the beginning when I was making enquiries I thought...
Seniors Funeral Insurance
Product Review
Felt pressured to take a policy even though there was a 30day cooling off period. Didn't like the idea of handing over all my bank details when I hadn't decided to accept the proposed policy. The person who rang me after I cancelled couldn't even get her words out and I almost hung up. Not very professional.
Service Review
In the beginning when I was making enquiries I thought the agent had it all off pat. She was reading everything very quickly. The person I spoke with on the Monday to cancel seemed a bit dumb struck and he was finding it hard to accept what I was saying. Overall it was not a very good experience.
Trusted Customer - 4 years ago
The service I received was reassuring and she...
Seniors Funeral Insurance
Service Review
The service I received was reassuring and she responded appropriately when I didn't understand certain details. She was obliging and was clear, concise and complete in her communication skills. I was guided through the process in a pleasant and professional manner. I have no concerns with my customer service and would like to say I found her very delightful and only to willing to respond actively to my queries. Thankyou.
Glyn Kininmonth - 4 years ago
Very polite and informative
Seniors Funeral Insurance
Service Review
Very polite and informative
Estelle Turner - 4 years ago
It was great, and very easy. The lady was very...
Seniors Term Life Insurance
Service Review
It was great, and very easy. The lady was very friendly and helpful.
Kenross Campbell - 4 years ago
Prompt ,easy listening and very understandable with...
Seniors Funeral Insurance
Service Review
Prompt ,easy listening and very understandable with policies, thank you. Informative
Frederick Robinson - 4 years ago
Very good service,clear,precise and...
Seniors Term Life Insurance
Service Review
Very good service,clear,precise and professional.Highly reccomend
Graeme Scott - 4 years ago
Excellent customer service and product explanation....
Seniors Funeral Insurance
Service Review
Excellent customer service and product explanation. Ample time given to consider the quote and product.
Marleene Simpson - 4 years ago
They werent pushy which i liked & they r there to help
Seniors Funeral Insurance
Service Review
They werent pushy which i liked & they r there to help
Colin White - 4 years ago
Couldn't fault it
Seniors Funeral Insurance
Service Review
Couldn't fault it
Trusted Customer - 4 years ago
Fantastic service
Seniors Funeral Insurance
Service Review
fantastic service
Trusted Customer - 4 years ago
Easy to contact, the representative, listened to what...
Seniors Funeral Insurance
Service Review
Easy to contact, the representative, listened to what I required and was happy to give me the time I requested to speak with my current insurer, and also give me a timeline for me to check out competitors. I wanted 3 quotes. Danielle was easy to speak with, and responsive and understanding to my requests
Trusted Customer - 4 years ago
Extremely helpful and very patient. Very thorough in...
Seniors Term Life Insurance
Service Review
Extremely helpful and very patient. Very thorough in explaining their insurance details.
Trusted Customer - 4 years ago
Staff explained everything so I understood. Quick...
Seniors Funeral Insurance
Service Review
Staff explained everything so I understood. Quick email re my new policy. Certainly recommend there funeral plan to my family and friends
Conrad Lewis - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Extremely helpful knowledgeable and kind representative - a real pleasure to have dealt with her. The application was quickly and efficiently completed.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Gave me the correct quote for the amount I had requested, found the person I was talking to very pleasant and had no problem understanding what was said when going through the procedure.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Eric Davies - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I was always thinking about getting funeral insurance after a close brush with the Grim Reaper but never did much about it. Then someone at my work died and didn't have any insurance (at all) leaving her family to pay for her funeral which was in the region of $11k. I decided I didn't want that for my family, so I filled out the online form for a quote. About 20seconds later, I got a call and told that I could get $10k funeral insurance for about $10 per week (it was actually $10.21 or something like that). So, I signed up there and then on the phone and it was instant. The person I spoke with was friendly, I could understand what they were saying, and there was no legal jargon that I had to navigate. 10/10.
Trusted Customer - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
We went with what we could afford and we were very thankful to Jane (I think that was her name) for a very well explained interview for both of us. We will recommend this to our whanau and friends. Thank you Ivy and Basil Morgan
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very satisfied with the team that I was dealing with very helpful polite.
Paul Kumeroa - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
It's a insurance policy that's been on mind for a long time just finding the right one was very difficult because there is many out there but very pleased with the one here thank you.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good services
Tilly Greaves - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
It helps when you get great customer service. It's great when they know their stuff. He was brilliant, patient and comfortable to talk with. Thank you Ash, I was thoroughly impressed I purchased a policy that I'm comfortable with.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Felt pressured to take a policy even though there was a 30day cooling off period. Didn't like the idea of handing over all my bank details when I hadn't decided to accept the proposed policy. The person who rang me after I cancelled couldn't even get her words out and I almost hung up. Not very professional.
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