%
- Over all Percentage 94
- empty 8
Rated /5 from 355928933243 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,5592,8933,243 customer reviews.
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Reviews
1705-1716 of 3559 reviews
1705-1716 of 2893 reviews
1705-1716 of 3243 reviews
Trusted Customer - 2 years ago
Very impressed. Ash went that extra mile which in...
Seniors Term Life Insurance
Product Review
It helps when you get great customer service. It's great when they know their stuff. He was brilliant, patient and comfortable to talk with. Thank you Ash, I was thoroughly impressed I purchased a policy that I'm comfortable with.
Service Review
Very impressed. Ash went that extra mile which in itself sold me. He was very explanatory, making my choice in purchase great.
Trusted Customer - 2 years ago
In the beginning when I was making enquiries I thought...
Seniors Funeral Insurance
Product Review
Felt pressured to take a policy even though there was a 30day cooling off period. Didn't like the idea of handing over all my bank details when I hadn't decided to accept the proposed policy. The person who rang me after I cancelled couldn't even get her words out and I almost hung up. Not very professional.
Service Review
In the beginning when I was making enquiries I thought the agent had it all off pat. She was reading everything very quickly. The person I spoke with on the Monday to cancel seemed a bit dumb struck and he was finding it hard to accept what I was saying. Overall it was not a very good experience.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Took quite a time but. can’t realistically be...
Seniors Funeral Insurance
Product Review
Service Review
Took quite a time but. can't realistically be shortened. Interviewer knew her product and was very thorough and was clear spoken and polite. Having to give bank details over the phone is a bit worrying, particularly these days with scams.
William Allan Jones - 2 years ago
We were impressed with the quick return of a phone...
Seniors Term Life Insurance
Product Review
The person who spoke to my wife and I on the phone was polite, helpful and professional at all times. He listened to our current situation and supported us through the process of obtaining immediate cover. Documentation was emailed through straight away and we were informed the hardcopy of documents would be in the post which is greatly appreciated. The process was quick, easy and efficiently handled.
Service Review
We were impressed with the quick return of a phone call from our original email of inquiry. The man was professional, articulate, clearly understood and pleasant to talk to over the phone. He guided us through the process of our application smoothly and confidently which put us, (my wife and I) at ease with what we wanted to do. The process was not too time consuming and by the end of the conversation we had a policy in place with an email follow up and we are expecting a hard copy in the post shortly. Very impressed with the service. thank you
Trusted Customer - 2 years ago
Got what i expected
Seniors Funeral Insurance
Product Review
got what i expected
Service Review
got what i expected
Trusted Customer - 2 years ago
Very productive
Seniors Funeral Insurance
Product Review
I am very impressed with the warm, friendly welcome by the staff member.
Service Review
Very productive
Enele Fua - 2 years ago
Very clear, productive discussion with the staff over...
Seniors Funeral Insurance
Product Review
Friendly staff and clear and informative conversation.
Service Review
Very clear, productive discussion with the staff over the phone.
Joyce Clarke - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The man was very nice, he explained the policy in good detail, he accommodated the policy to what I could afford, and was pleased with that.
Service Review
Trusted Customer - 2 years ago
Options very well explained. Easily understood.
Seniors Funeral Insurance
Product Review
Cover fully explained in a clear manner.
Service Review
Options very well explained. Easily understood.
Trusted Customer - 2 years ago
Great cover happy with service. Thanks.
Seniors Funeral Insurance
Product Review
Good conversation on the phone happy with offer.
Service Review
Great cover happy with service. Thanks.
Trusted Customer - 4 years ago
Fantastic service
Seniors Funeral Insurance
Service Review
fantastic service
Trusted Customer - 4 years ago
Easy to contact, the representative, listened to what...
Seniors Funeral Insurance
Service Review
Easy to contact, the representative, listened to what I required and was happy to give me the time I requested to speak with my current insurer, and also give me a timeline for me to check out competitors. I wanted 3 quotes. Danielle was easy to speak with, and responsive and understanding to my requests
Trusted Customer - 4 years ago
Extremely helpful and very patient. Very thorough in...
Seniors Term Life Insurance
Service Review
Extremely helpful and very patient. Very thorough in explaining their insurance details.
Trusted Customer - 4 years ago
Staff explained everything so I understood. Quick...
Seniors Funeral Insurance
Service Review
Staff explained everything so I understood. Quick email re my new policy. Certainly recommend there funeral plan to my family and friends
Trusted Customer - 4 years ago
Great service. The person incharge was very...
Seniors Term Life Insurance
Service Review
Great service. The person incharge was very accomodating and helpful.
Trusted Customer - 4 years ago
Excellent service from beginning to end.
Seniors Term Life Insurance
Service Review
Excellent service from beginning to end.
Trusted Customer - 4 years ago
Brilliant and informative, advised me on the best...
Seniors Term Life Insurance
Service Review
Brilliant and informative, advised me on the best policy I was looking for
Flora Climo - 4 years ago
Within moments of sending my online request for a...
Seniors Funeral Insurance
Service Review
Within moments of sending my online request for a quote, I had a call from a lovely lady who was very diligent in walking me through the options for policies.
Trusted Customer - 4 years ago
Was easy to follow very informative and helpful
Seniors Funeral Insurance
Service Review
Was easy to follow very informative and helpful
Lilian Jennings - 4 years ago
The people on the phone were efficient.They we’re...
Seniors Term Life Insurance
Service Review
The people on the phone were efficient.They we're helpful in answering all my questions. Thank you.
Paulo Falaniko - 4 years ago
Clear information feed during conversation Service was...
Seniors Funeral Insurance
Service Review
Clear information feed during conversation Service was very accurate information Provides very revelent information Received policy same time
Trusted Customer - 4 years ago
Excellent knowledge in finding the right cover for me
Seniors Funeral Insurance
Service Review
Excellent knowledge in finding the right cover for me
Trusted Customer - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
It helps when you get great customer service. It's great when they know their stuff. He was brilliant, patient and comfortable to talk with. Thank you Ash, I was thoroughly impressed I purchased a policy that I'm comfortable with.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Felt pressured to take a policy even though there was a 30day cooling off period. Didn't like the idea of handing over all my bank details when I hadn't decided to accept the proposed policy. The person who rang me after I cancelled couldn't even get her words out and I almost hung up. Not very professional.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
William Allan Jones - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
The person who spoke to my wife and I on the phone was polite, helpful and professional at all times. He listened to our current situation and supported us through the process of obtaining immediate cover. Documentation was emailed through straight away and we were informed the hardcopy of documents would be in the post which is greatly appreciated. The process was quick, easy and efficiently handled.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
got what i expected
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I am very impressed with the warm, friendly welcome by the staff member.
Enele Fua - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Friendly staff and clear and informative conversation.
Joyce Clarke - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The man was very nice, he explained the policy in good detail, he accommodated the policy to what I could afford, and was pleased with that.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Cover fully explained in a clear manner.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good conversation on the phone happy with offer.
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