%
- Over all Percentage 94
- empty 8
Rated /5 from 298325492667 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,9832,5492,667 customer reviews.
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Reviews
1705-1716 of 2983 reviews
1705-1716 of 2549 reviews
1705-1716 of 2667 reviews
Trusted Customer - 4 years ago
Heidi was empathic and respected the situation I was...
Seniors Funeral Insurance
Product Review
Affordable and sustainable
Service Review
Heidi was empathic and respected the situation I was in and managed the conversation well and professionally. She provided the best service to myself and my mother.
Trusted Customer - 4 years ago
Its a number crunch sales cycle.
Seniors Term Life Insurance
Product Review
No ......................
Service Review
Its a number crunch sales cycle.
Trusted Customer - 4 years ago
Excellent customer experience, caring, professional...
Seniors Term Life Insurance
Product Review
Fits what we required, just knowing we have something in place gives us piece of mind.
Service Review
Excellent customer experience, caring, professional and patient. She gave us confidence in what we were taking on. We would highly recommend NZS to our friends, family or anyone else looking for insurance products.
Natasha Nuku - 4 years ago
Very Professional, I Understood Every Word n...
Seniors Funeral Insurance
Product Review
Very Affordable Fortnightly Is What I n My Partner Can Afford Thank You For Your Help 😊👍
Service Review
Very Professional, I Understood Every Word n Affordable I Am Putting Partner Into This As Well n I Recommend Other People In My Family As Well Thank You All 👍😊
Christine Murray - 4 years ago
My husband and I bought funeral inxurance online. The...
Seniors Funeral Insurance
Product Review
There is a lot of info to take in and Im pleased the 30 days to think it over is good
Service Review
My husband and I bought funeral inxurance online. The lady we talked to was very patient and caring as questions were asked.
Trusted Customer - 4 years ago
Excellent customer service and very polite about...
Seniors Funeral Insurance
Product Review
Great customer service person
Service Review
Excellent customer service and very polite about explaining the policy to me.
Annette Thrush - 4 years ago
Very understanding and polite
Seniors Funeral Insurance
Service Review
Very understanding and polite
Maria Tangaroa - 4 years ago
Great service no over selling, Jane let us know all we...
Seniors Funeral Insurance
Product Review
could offer exactly what we wanted, no pressure to get more
Service Review
great service no over selling, Jane let us know all we needed to know.
Trusted Customer - 4 years ago
Great rapport delivery of information was easy to...
Seniors Funeral Insurance
Product Review
Having signed up for seniors funeral insurance has give given me peace of mind and confidence knowing I'm independent of family expectations
Service Review
Great rapport delivery of information was easy to understand. Professional and friendly manner whilst answering my queries. Very satisfied with customer service experience and pleased with recommendations and options offered
June Te Kani - 4 years ago
Very informative and clear
Seniors Funeral Insurance
Service Review
very informative and clear
Trusted Customer - 4 years ago
Good that he wanted to be sure I understood all he...
Seniors Term Life Insurance
Service Review
Good that he wanted to be sure I understood all he said. But later the email said dd date. I realised it was wrong but it was too late to change it at 9pm. Wish he had confirmed the day of current date I picked. Also he should have asked me about beneficiary to avoid me now having to complete a form. Not good
Allan Mcallister - 4 years ago
Great, the lady was very easy to understand with the...
Seniors Funeral Insurance
Product Review
The funeral insurance met all my needs and 'then some'. Although your insurance did not pay out on the first year- and some other did- it was the other benefits that helped.
Service Review
Great, the lady was very easy to understand with the information she supplied. she was happy to answer questions. Although this survey is addressed to Mr McAllister- it was actually Mrs McAllister who complied it.
Trusted Customer - 5 years ago
The customer service experience was exceptional, she...
Seniors Funeral Insurance
Service Review
The customer service experience was exceptional, she was well spoken, clear, friendly and very professional
Trusted Customer - 5 years ago
Great information available on the website
Seniors Funeral Insurance
Service Review
Great information available on the website
Thomas Andrew Sneddon - 5 years ago
The information was presented clearly and concisely.
Seniors Funeral Insurance
Service Review
The information was presented clearly and concisely.
Jackie Raukura - 5 years ago
Very informative efficient and I did not feel...
Seniors Funeral Insurance
Service Review
Very informative efficient and I did not feel obligated to anything once the quote was completed and good follow up by Heidi
Raewyn Geary - 5 years ago
The guy who worked with me "Benjamin" was so patient...
Seniors Funeral Insurance
Service Review
The guy who worked with me "Benjamin" was so patient from when I made first contact thru to when I got everything sorted so I could go ahead with taking out the policy.
Larry Donnell - 5 years ago
Firstly the person engaged in conversation with who...
Seniors Funeral Insurance
Service Review
Firstly the person engaged in conversation with who ever needs to listen to the clients needs and not rattle on about how good they (meaning NZ Seniors )are....not impressed at all had to call back after I had read the email to have corrections made.
Trusted Customer - 5 years ago
Their staff member Zak made my dealing with seniors...
Seniors Funeral Insurance
Service Review
Their staff member Zak made my dealing with seniors easy and informative with no hard sale, a touch of humour but also a high level of sensitivity. Making sure that I clearly understood the arrangement within the policy putting me at ease with my decision. He included details of seniors underwriters so I could confirm their status and providing a good sense of stability.
Trusted Customer - 5 years ago
The rep was thorough although spoke quite fast (He was...
Seniors Funeral Insurance
Service Review
The rep was thorough although spoke quite fast (He was a good salesman). Product was quite expensive compare to an offer from my existing insurance. However it did offer greater benefits particularly if I live beyond 85 years (Unlikely as I have cancer which may shorten my life somewhat). Overall a good experience.
Andrew G Stewart - 5 years ago
A bit pricey but not as fair as I would have liked....
Seniors Funeral Insurance
Service Review
A bit pricey but not as fair as I would have liked. The reduction in premiums should be 10% every 5 yrs-a bit stingy being 5%. But overall, an excellent product.
Trusted Customer - 5 years ago
Great. Friendly informative staff
Seniors Funeral Insurance
Service Review
Great. Friendly informative staff
Trusted Customer - 5 years ago
Very clear communication
Seniors Funeral Insurance
Service Review
Very clear communication
Stephen Philip Jones - 5 years ago
Speed of response to my email seeking a quote (less...
Seniors Funeral Insurance
Service Review
Speed of response to my email seeking a quote (less than five minutes); such a helpful response (from Benjamin); a fortnightly cost of only two bottles of cheap red or only two thirds of an hour of my gardening hourly rate; and, once I had decided to accept, all done in one further phone call, pending receipt of a hard copy for reading the fine print.
Mihi Stevens - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great funeral cover for my family
Valerie Edwards - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
sounds good...just what i was looking for
Nancy Amiria Louise Howell - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Explained everything clearly gave me choices and never pressured me to do anything I didn't want to do Thanks
Emma Marii-Paki - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
No muck around just pay your money and live a life before you get the tap on the shoulder to go to the pearly gates in the heavens above
James Clifford Trethowen - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent service in the past & recent.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
After explaining the policy to me I felt that it would suit my needs
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Provides me with confidence that i have done what i can to help my children
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I thought the policy was worth it and my fortnight payments were in my budget
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Value for money..good policy
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Love what was offered, all for a good price
Terence Kilburn - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
i now have three $5,000 funeral cover with seniors, taken out over about yearly intervals only place to buy funeral insurance,quick and easy, great product
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Has a good range of coverage.
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