%
- Over all Percentage 94
- empty 8
Rated /5 from 366629703350 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,6662,9703,350 customer reviews.
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Reviews
1705-1716 of 3666 reviews
1705-1716 of 2970 reviews
1705-1716 of 3350 reviews
Trusted Customer - 2 years ago
I am very happy to give feedback about the service I...
Seniors Funeral Insurance
Product Review
Although my funeral insurance is not a huge amount its good to know that I can make changes to increase or have 30 days to cancel if I want to.
Service Review
I am very happy to give feedback about the service I received which was done in a professional manner. I was given choices to say yes or no and always assured I understood our conversation.
William Haimona - 2 years ago
Well at the moment everything should be alright in the...
Seniors Funeral Insurance
Product Review
Service Review
well at the moment everything should be alright in the coming years
Trusted Customer - 2 years ago
Excellent.
Seniors Funeral Insurance
Product Review
Options readily offered. Easy to complete the process to join seniors funeral service. Explanations thorough well understood. Friendly customer service.
Service Review
Excellent.
Trusted Customer - 2 years ago
Attentive and great listening skills with Jay (?) who...
Seniors Funeral Insurance
Product Review
Excellent policy conditions compared to the cover we previously had tor about 22 years, only disadvantage is there is no cover for funeral costs for the first 12 months, I guess we don't die in that period.
Service Review
Attentive and great listening skills with Jay (?) who helped and advised as we progressed through, I had quite a few questions as I have not had to delve with this with our previous cover for 22 years so just wanted to ensure i understood cover, Jay was very patient and i felt that she really listened and therefore able to provide answers accordingly.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person I spoke to was very pushy and never gave me a chance to speak. The person spoke too fast. I want to cancel the insurance.
Trusted Customer - 2 years ago
Very good
Seniors Funeral Insurance
Product Review
Service Review
Very good
Trusted Customer - 2 years ago
The service was excellent. It was lovely to speak to...
Seniors Funeral Insurance
Product Review
I found the lady that helped me thru this, she was clear and concise. I knew exactly what I needed and we talked thru it. It was also nice to talk to a human voice, this made it so much easier, especially when asking questions and getting a direct reply. I would not hesitate to recommend NZ Seniors.
Service Review
The service was excellent. It was lovely to speak to a human voice. I knew exactly what we wanted, which fitted in with your criteria. Would not hesitate to recommend NZ Seniors to anyone.
Trusted Customer - 2 years ago
I thought it was clear and well mannered.
Seniors Term Life Insurance
Product Review
Excellent service. Well mannered and clear.
Service Review
I thought it was clear and well mannered.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I phoned a week ago to get a quote, was given 3 different options. The person that l spoke to arranged to phone me back in 2 days time. Unfortunately you use an agency and unbeknown to me my phone was blocking the calls and marking them as span. I called again 6 days later and arranged to take out a policy. Today someone from your agency has tried to call me, again it was marked as spam.
Carol Osler-weppenaar - 2 years ago
Perfectly suited to our needs
Seniors Funeral Insurance
Product Review
Very helpful & professional, I felt comfortable
Service Review
Perfectly suited to our needs
Trusted Customer - 2 years ago
Good advise only wasn't offered life insurance option
Seniors Funeral Insurance
Product Review
Would of liked lower premium
Service Review
Good advise only wasn't offered life insurance option
Trusted Customer - 2 years ago
See prior comments
Seniors Funeral Insurance
Product Review
Policy & fees matched my needs well Pushed call back & Jane handled that well Also had quite from One Choice , fees & policy exactly same but I went with you guys as history of being dedicated to supporting sector & seniors
Service Review
See prior comments
Trusted Customer - 4 years ago
They were extremely efficient, friendly and helpful....
Seniors Funeral Insurance
Service Review
They were extremely efficient, friendly and helpful. They explained everything in language that I could understand. They were a pleasure to deal with
Trusted Customer - 4 years ago
Amazingly easy and I would recommend your Company to...
Seniors Term Life Insurance
Service Review
Amazingly easy and I would recommend your Company to others interested in Life Insurance
Cheryl Stewart - 4 years ago
Very friendly and helpful and yes would recommend to...
Seniors Term Life Insurance
Service Review
Very friendly and helpful and yes would recommend to friends and family
Joseph Mahia - 4 years ago
Speaks clearly so you can understand
Seniors Term Life Insurance
Service Review
Speaks clearly so you can understand
Susan Collings - 4 years ago
It was really great the information The information...
Seniors Funeral Insurance
Service Review
It was really great the information The information was explained really clearly The person l was dealing with was polite and helpful
Winnie Matthews - 4 years ago
Good service, explained well and spoke in a simple...
Seniors Funeral Insurance
Service Review
Good service, explained well and spoke in a simple manner so can understand,
Jean Keddy - 4 years ago
The call centre person I spoke to was clear and...
Seniors Funeral Insurance
Service Review
The call centre person I spoke to was clear and concise. He covered off everything that I needed to know (and more). Talking about death is not easy, but with his calm and compassionate approach, it made me feel at ease. Thanks You.
Trusted Customer - 4 years ago
Everything explained clearly. Would recommend to...
Seniors Funeral Insurance
Service Review
Everything explained clearly. Would recommend to others.
Karen Ligtenberg - 4 years ago
Everything was explained in such a manner that I fully...
Seniors Term Life Insurance
Service Review
Everything was explained in such a manner that I fully understood the process.I was treated with patience.Product meet my expectations.
Karen Miller - 4 years ago
Excellent, always rang back when she said she would...
Seniors Funeral Insurance
Service Review
excellent, always rang back when she said she would (Karen) and fully explained everything. always checked if I had any questions.
Karen Petersen - 4 years ago
When speaking to sandi I found her very helpful would...
Seniors Funeral Insurance
Service Review
When speaking to sandi I found her very helpful would recommend Sandi to anyone
Trusted Customer - 4 years ago
Yes, the person I’ve talked to, explained very well...
Seniors Term Life Insurance
Service Review
Yes, the person I've talked to, explained very well what I want to know, The benefits of the product. He got a good customer service.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Although my funeral insurance is not a huge amount its good to know that I can make changes to increase or have 30 days to cancel if I want to.
William Haimona - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Options readily offered. Easy to complete the process to join seniors funeral service. Explanations thorough well understood. Friendly customer service.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent policy conditions compared to the cover we previously had tor about 22 years, only disadvantage is there is no cover for funeral costs for the first 12 months, I guess we don't die in that period.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person I spoke to was very pushy and never gave me a chance to speak. The person spoke too fast. I want to cancel the insurance.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I found the lady that helped me thru this, she was clear and concise. I knew exactly what I needed and we talked thru it. It was also nice to talk to a human voice, this made it so much easier, especially when asking questions and getting a direct reply. I would not hesitate to recommend NZ Seniors.
Trusted Customer - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Excellent service. Well mannered and clear.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I phoned a week ago to get a quote, was given 3 different options. The person that l spoke to arranged to phone me back in 2 days time. Unfortunately you use an agency and unbeknown to me my phone was blocking the calls and marking them as span. I called again 6 days later and arranged to take out a policy. Today someone from your agency has tried to call me, again it was marked as spam.
Carol Osler-weppenaar - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very helpful & professional, I felt comfortable
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Would of liked lower premium
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Policy & fees matched my needs well Pushed call back & Jane handled that well Also had quite from One Choice , fees & policy exactly same but I went with you guys as history of being dedicated to supporting sector & seniors
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