%
- Over all Percentage 94
- empty 8
Rated /5 from 367329773357 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,6732,9773,357 customer reviews.
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Reviews
1705-1716 of 3673 reviews
1705-1716 of 2977 reviews
1705-1716 of 3357 reviews
Trusted Customer - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Clear understandable policy explanations. Questions and options were clearly answered , and explained.
Trusted Customer - 2 years ago
Very pleasant
Seniors Funeral Insurance
Product Review
Aidan was a very pleasant customer service rep and certainly knew his stuff. It was also pleasant to have a conversation with someone whom has a sense of humour. The product is perfect for my needs currently.
Service Review
Very pleasant
Michael Aperahama - 2 years ago
Awesome
Seniors Funeral Insurance
Product Review
Informative, excellent customer service
Service Review
Awesome
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person Karen that spoke with me on the phone was very informative and helpful in our conversation regarding the taking out of a funeral policy
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I found it helpful. Was able to get clarifications clearly.
Trusted Customer - 2 years ago
The guy that I was talking to made it so easy and so...
Seniors Funeral Insurance
Product Review
Service Review
The guy that I was talking to made it so easy and so helpful
Karen May King - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I had a truly wonderful sales consult. She was so engaging, helpful and very professional. I felt so fortunate that she picked up the call and guided me through this cover.
Trusted Customer - 2 years ago
I am very happy to give feedback about the service I...
Seniors Funeral Insurance
Product Review
Although my funeral insurance is not a huge amount its good to know that I can make changes to increase or have 30 days to cancel if I want to.
Service Review
I am very happy to give feedback about the service I received which was done in a professional manner. I was given choices to say yes or no and always assured I understood our conversation.
William Haimona - 2 years ago
Well at the moment everything should be alright in the...
Seniors Funeral Insurance
Product Review
Service Review
well at the moment everything should be alright in the coming years
Trusted Customer - 2 years ago
Excellent.
Seniors Funeral Insurance
Product Review
Options readily offered. Easy to complete the process to join seniors funeral service. Explanations thorough well understood. Friendly customer service.
Service Review
Excellent.
Trusted Customer - 2 years ago
Attentive and great listening skills with Jay (?) who...
Seniors Funeral Insurance
Product Review
Excellent policy conditions compared to the cover we previously had tor about 22 years, only disadvantage is there is no cover for funeral costs for the first 12 months, I guess we don't die in that period.
Service Review
Attentive and great listening skills with Jay (?) who helped and advised as we progressed through, I had quite a few questions as I have not had to delve with this with our previous cover for 22 years so just wanted to ensure i understood cover, Jay was very patient and i felt that she really listened and therefore able to provide answers accordingly.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person I spoke to was very pushy and never gave me a chance to speak. The person spoke too fast. I want to cancel the insurance.
Maria Tangaroa - 4 years ago
Great service no over selling, Jane let us know all we...
Seniors Funeral Insurance
Service Review
great service no over selling, Jane let us know all we needed to know.
Trusted Customer - 4 years ago
Great rapport delivery of information was easy to...
Seniors Funeral Insurance
Service Review
Great rapport delivery of information was easy to understand. Professional and friendly manner whilst answering my queries. Very satisfied with customer service experience and pleased with recommendations and options offered
June Te Kani - 4 years ago
Very informative and clear
Seniors Funeral Insurance
Service Review
very informative and clear
Allan Mcallister - 4 years ago
Great, the lady was very easy to understand with the...
Seniors Funeral Insurance
Service Review
Great, the lady was very easy to understand with the information she supplied. she was happy to answer questions. Although this survey is addressed to Mr McAllister- it was actually Mrs McAllister who complied it.
Trusted Customer - 4 years ago
Service was great, clear explanation as to how the...
Seniors Funeral Insurance
Service Review
Service was great, clear explanation as to how the policy works. Given a choice of policy covers
Trusted Customer - 4 years ago
Good that he wanted to be sure I understood all he...
Seniors Term Life Insurance
Service Review
Good that he wanted to be sure I understood all he said. But later the email said dd date. I realised it was wrong but it was too late to change it at 9pm. Wish he had confirmed the day of current date I picked. Also he should have asked me about beneficiary to avoid me now having to complete a form. Not good
Angela - 4 years ago
The young lady I spoke with was very helpful answered...
Seniors Funeral Insurance
Service Review
The young lady I spoke with was very helpful answered any questions and explained things really really well. I was happy with the phone call in general. I did not feel pressured at all
Trusted Customer - 4 years ago
They were extremely efficient, friendly and helpful....
Seniors Funeral Insurance
Service Review
They were extremely efficient, friendly and helpful. They explained everything in language that I could understand. They were a pleasure to deal with
Trusted Customer - 4 years ago
Amazingly easy and I would recommend your Company to...
Seniors Term Life Insurance
Service Review
Amazingly easy and I would recommend your Company to others interested in Life Insurance
Cheryl Stewart - 4 years ago
Very friendly and helpful and yes would recommend to...
Seniors Term Life Insurance
Service Review
Very friendly and helpful and yes would recommend to friends and family
Joseph Mahia - 4 years ago
Speaks clearly so you can understand
Seniors Term Life Insurance
Service Review
Speaks clearly so you can understand
Susan Collings - 4 years ago
It was really great the information The information...
Seniors Funeral Insurance
Service Review
It was really great the information The information was explained really clearly The person l was dealing with was polite and helpful
Trusted Customer - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Clear understandable policy explanations. Questions and options were clearly answered , and explained.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Aidan was a very pleasant customer service rep and certainly knew his stuff. It was also pleasant to have a conversation with someone whom has a sense of humour. The product is perfect for my needs currently.
Michael Aperahama - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Informative, excellent customer service
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person Karen that spoke with me on the phone was very informative and helpful in our conversation regarding the taking out of a funeral policy
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I found it helpful. Was able to get clarifications clearly.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Karen May King - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I had a truly wonderful sales consult. She was so engaging, helpful and very professional. I felt so fortunate that she picked up the call and guided me through this cover.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Although my funeral insurance is not a huge amount its good to know that I can make changes to increase or have 30 days to cancel if I want to.
William Haimona - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Options readily offered. Easy to complete the process to join seniors funeral service. Explanations thorough well understood. Friendly customer service.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent policy conditions compared to the cover we previously had tor about 22 years, only disadvantage is there is no cover for funeral costs for the first 12 months, I guess we don't die in that period.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person I spoke to was very pushy and never gave me a chance to speak. The person spoke too fast. I want to cancel the insurance.
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