%
- Over all Percentage 94
- empty 8
Rated /5 from 328827442971 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,2882,7442,971 customer reviews.
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Reviews
1705-1716 of 3288 reviews
1705-1716 of 2744 reviews
1705-1716 of 2971 reviews
Trusted Customer - 3 years ago
The young man that helped me was very pleasant and...
Seniors Funeral Insurance
Product Review
As I said above very helpful and patient young man who explained everything clearly.
Service Review
The young man that helped me was very pleasant and helpful and he also had a lot of patience.
Larnette Marie Stunt - 3 years ago
Because the guy on the phone Victor was very patient...
Seniors Funeral Insurance
Product Review
excellent customer service and you feel welcome even when talking on the phone.
Service Review
Because the guy on the phone Victor was very patient and understanding and well as helpful and talked me through everything so I understand yeah very good service indeed Thank you.
Trusted Customer - 3 years ago
Yes everything was explained so i understood and the...
Seniors Term Life Insurance
Service Review
Yes everything was explained so i understood and the person was very polite.
Trusted Customer - 3 years ago
Easy to create policy and administer
Seniors Term Life Insurance
Product Review
great service..........,.....
Service Review
Easy to create policy and administer
John Granville Kendall - 3 years ago
Karen was a amazing person and so helpful went through...
Seniors Term Life Insurance
Product Review
service great easy payments all over the phone
Service Review
karen was a amazing person and so helpful went through everything with me question was easy right to the end set up the automatic payments great service would recommend senior insurance to anyone thanks again.
Trusted Customer - 3 years ago
Very pleasant customer service operator. Gave plenty...
Seniors Funeral Insurance
Product Review
Seems good for the price.
Service Review
Very pleasant customer service operator. Gave plenty of info and clarified that I had understood, however there was a lot of verbal info to take in.
Trusted Customer - 3 years ago
Service was very good, I only give 4 stars because I...
Seniors Term Life Insurance
Product Review
I am blessed with the amount insured for and also I know that the premium I can afford .
Service Review
Service was very good, I only give 4 stars because I just start today.
George Boswell - 3 years ago
Spoke to me so I could understand, and explained the...
Seniors Funeral Insurance
Service Review
Spoke to me so I could understand, and explained the different insurance options, so I could get the right one for me
Elsie Maria Evaroa - 3 years ago
Excellent service
Seniors Funeral Insurance
Product Review
Good value, suits my needs
Service Review
Excellent service
Grace Ngarimu - 3 years ago
Very friendly and understanding made ne comfortable...
Seniors Funeral Insurance
Product Review
its better understanding then the other insurers
Service Review
very friendly and understanding made ne comfortable when talking to the person i made her day made her laugh it brighren up her gay
Paul Gibson - 3 years ago
She was very helpful and explain everything well....
Seniors Funeral Insurance
Service Review
She was very helpful and explain everything well. Thanks for your help
James Mitchell - 3 years ago
Your officer was a delight to deal with. most...
Seniors Term Life Insurance
Product Review
yet to fully read the product
Service Review
your officer was a delight to deal with. most proficient and helpful
Trusted Customer - 5 years ago
Very good xcellent.perfect I could undertand . Lots of...
Seniors Funeral Insurance
Service Review
Very good xcellent.perfect I could undertand . Lots of patience.
Tom Roche - 5 years ago
Prompt response to initial enquiry. Encouraging...
Seniors Funeral Insurance
Service Review
Prompt response to initial enquiry. Encouraging conversation/ communication to establish need and purpose of new policy. A 'Top Up'. Prompt response on draft docs (email) enabled confirmation of policy. On review of docs discovered error no doubt my fault (hearing is an issue). Amendment resolved in 24 hours. Confirmation of Policy proceeded. Excellent! Thanks to all staff involved especially Frances.!
Peter Andrew Campbell - 5 years ago
Did awesome job an would reccomend to others 100%
Seniors Funeral Insurance
Service Review
did awesome job an would reccomend to others 100%
Christopher David Stock - 5 years ago
May have got 5 but the whole process is long winded ,...
Seniors Funeral Insurance
Service Review
May have got 5 but the whole process is long winded , no fault of the Caller ,
Trusted Customer - 5 years ago
I received a phone call within 10 minutes of...
Seniors Funeral Insurance
Service Review
I received a phone call within 10 minutes of requesting a quote. The Lady I spoke to was informative, professional and friendly. The process was so simple.
Carol Takua Waa - 5 years ago
I have answered that , the lady I spoke to was very...
Seniors Funeral Insurance
Service Review
I have answered that , the lady I spoke to was very friendly and made sure I understood what she was saying..
Trusted Customer - 5 years ago
A very long wait time to get to talk to a human voice....
Seniors Funeral Insurance
Service Review
A very long wait time to get to talk to a human voice. I rang to cancel my husbands policy as he has passed away. He passed under the 12 month threshold. I was asked to provide a death certificate in order to cancel the policy. This is rediculous as they are not issued for up to 6 weeks after the death has been registerd. Effectively this would have meant 3 more fortnightly payments. If a person rings to cancel a policy for whatever reason they should not have to even give a reason and certainly should not be part of the ceasation process. Sending an email confirmation without a reason should be sufficient.
Trusted Customer - 5 years ago
Thorough communication with step by step confirmations...
Seniors Funeral Insurance
Service Review
thorough communication with step by step confirmations of detail being understood
Agnes - 5 years ago
Well presented & very informative
Seniors Funeral Insurance
Service Review
Well presented & very informative
Bob Ong - 5 years ago
Dee was exceptionally conversant, professional,...
Seniors Funeral Insurance
Service Review
Dee was exceptionally conversant, professional, friendly and knowledgeable. Totally impressed to accept her offer.
Tina Tepania - 5 years ago
Great service, very easy to understand and confidant...
Seniors Funeral Insurance
Service Review
Great service, very easy to understand and confidant in all answers to my questions. Awesome experience
Joseph Strickland - 5 years ago
Customer service was on the medium to fast, and being...
Seniors Funeral Insurance
Service Review
Customer service was on the medium to fast, and being over the phone a bit daunting. Having no documentation to look at while listening to the operator/ team member was a lot of information to take in. I was not happy with giving banking information I feel there needs to be a better solution.
Jihad Maghzal - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Peace of mind for the family after passing
Dale Chadwick - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Fulfilled the shortfall I had with my cover.
Maureen Tango - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
great customer service and great premiums as well
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Offer is the same as other insurance companies
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very good and have a cooling off period in case I change my mind, seems to suit my needs
Francisco Bacho - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
it was a very productive and wise purchase. it is very relevant to my needs. it will be a great security for the future of my loved ones
Glen Maiden - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Easy process great explanation
Josephine Seaton - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I know insurance isn't cheap and I am pleased with the outcome so far and the extra benefits that go with the insurance should a tragedy be the cause of my demise.
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Happy to have an affordable funeral insurance
Peter Mellsop - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Thanks for explaining everything.
Jeanette Curd - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent customer service
Sheryl - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Just right for my budget I am pleased
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