%
- Over all Percentage 94
- empty 8
Rated /5 from 291425062596 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,9142,5062,596 customer reviews.
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Reviews
1705-1716 of 2914 reviews
1705-1716 of 2506 reviews
1705-1716 of 2596 reviews
Trusted Customer - 4 years ago
Great customer service. Insurance well explained so we...
Seniors Funeral Insurance
Service Review
Great customer service. Insurance well explained so we could understand clearly before signing up…
Charlene Wilson - 4 years ago
Explained in detailed, excellent customer service 👍
Seniors Funeral Insurance
Product Review
not complicated, am extremely happy with the service
Service Review
Explained in detailed, excellent customer service 👍
Trusted Customer - 4 years ago
All inquiries were easy explained and questions...
Seniors Term Life Insurance
Product Review
A pleasure to talk to and easy to follow questions and excellent response to all my questions and reply to our email received on the same day highly recommend to any off our friends.
Service Review
All inquiries were easy explained and questions answered in a respectful way Early reply to application.
Kathryn Frankis - 4 years ago
I rang for a QUOTE and next minute found i was giving...
Seniors Funeral Insurance
Product Review
wanted a quote not a policy
Service Review
i rang for a QUOTE and next minute found i was giving my bank details and you took money out of my acc i am 72 yrs old have some consideration for us elderly pls then i got about 8 calls from one of your people who harrassed me NOT GOOD have told my friends not to go near you
Linda Downey - 4 years ago
Demarka the rep was excellent Speed of service was...
Seniors Funeral Insurance
Product Review
Great service Great phone rep
Service Review
Demarka the rep was excellent Speed of service was great No forms to fill Affordable
Raymond Mainprize - 4 years ago
Answered my questions, explained issues carefully... I...
Seniors Term Life Insurance
Product Review
It appears to be a good fit with what i can afford.
Service Review
Answered my questions, explained issues carefully... I had a small problem with an attempt to enquire on line as it would not accept my land line phone number.
Sarah - 4 years ago
Very simple and pleased I’ve finally gotten around to...
Seniors Term Life Insurance
Product Review
After being bombarded by like insurance adds on TV I decided that this was a sensible choice to cover me over the next 20 years.
Service Review
Very simple and pleased I've finally gotten around to taking this important step in my adult life, customer service representative was fantastic.
Sheryl Kiriona - 4 years ago
Excellent communication between agent and customer (me)
Seniors Term Life Insurance
Product Review
Fortnightly payments were ok
Service Review
Excellent communication between agent and customer (me)
Trusted Customer - 4 years ago
Excellent service
Seniors Funeral Insurance
Product Review
Fantastic service highly recommended pe
Service Review
Excellent service
John T - 4 years ago
Good rep. explained well. quote options and info...
Seniors Funeral Insurance
Product Review
refer my first answer.....
Service Review
good rep. explained well. quote options and info sheet sent straight away competative price slightly better offer than others I looked at.
Gary Savage - 4 years ago
I received what I wanted
Seniors Funeral Insurance
Service Review
I received what I wanted
Trusted Customer - 4 years ago
The service I received was reassuring and she...
Seniors Funeral Insurance
Product Review
Because she was confident and explained the process well.
Service Review
The service I received was reassuring and she responded appropriately when I didn't understand certain details. She was obliging and was clear, concise and complete in her communication skills. I was guided through the process in a pleasant and professional manner. I have no concerns with my customer service and would like to say I found her very delightful and only to willing to respond actively to my queries. Thankyou.
Trusted Customer - 5 years ago
Excellent service,
Seniors Funeral Insurance
Service Review
Excellent service,
Judith Kay - 5 years ago
The representative who I spoke to was awesome. She...
Seniors Funeral Insurance
Service Review
The representative who I spoke to was awesome. She explained everything in great detail. I was very impressed with the service.
Trusted Customer - 5 years ago
They made a difficult time easy. I do recommend them
Seniors Funeral Insurance
Service Review
they made a difficult time easy. I do recommend them
Tina Manase - 5 years ago
Very helpful and friendly explained everything in...
Seniors Funeral Insurance
Service Review
Very helpful and friendly explained everything in pleasant easy to understand
Trusted Customer - 5 years ago
The person I spoke with was really helpful and...
Seniors Funeral Insurance
Service Review
The person I spoke with was really helpful and answered all my questions with answers that was easily understood. Very friendly.
Trusted Customer - 5 years ago
Nice and easy, representative was very clear of...
Seniors Funeral Insurance
Service Review
Nice and easy, representative was very clear of procedure for application. Not rushing through everything. All up a good experience
Leanne Baker - 5 years ago
The lady was very helpful and was easy to set up
Seniors Funeral Insurance
Service Review
the lady was very helpful and was easy to set up
Jonathan - 5 years ago
I changed my mind within 24 hours after taking out a...
Seniors Funeral Insurance
Service Review
I changed my mind within 24 hours after taking out a policy but when I tried to cancel I felt horribly pressured not to do so. I had to be very firm with the person to explain that I did not want to defer / delay and re-decide later. I found the interaction very upsetting. The generally polite person I was speaking with, was only following the rhetoric and verbal patter requirements of the job, so this was no reflection on the person engaging with me. Instead I am appalled at the "parasitic" type attitude behind the company's underlying approach to any sales of their insurance product. Whilst there are excellent options within the product offering which appealed to me when I first was contacted, I now regret being too hasty to sign up. But likewise the option to change my mind shouldn't be made that hard either.
Trusted Customer - 5 years ago
Really good experience recommending to others
Seniors Funeral Insurance
Service Review
Really good experience recommending to others
Alan Parkes - 5 years ago
Thorough and patient while I checked out the...
Seniors Funeral Insurance
Service Review
Thorough and patient while I checked out the competition.
Joanne Mccarthy - 5 years ago
Ashton was very good and helpful. Hax a good knowledge...
Seniors Funeral Insurance
Service Review
Ashton was very good and helpful. Hax a good knowledge of the product and the best amount of cover for my husband and I. Great follow up..
Trusted Customer - 5 years ago
Would recommend, easier than I thought to get signed up
Seniors Funeral Insurance
Service Review
Would recommend, easier than I thought to get signed up
Wendy Watson - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
YES ALL GOOD AS FAR AS I CAN SAY FOR NOW
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
In comparison to other products offers competitive benefits
Kim Thomas - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I rated yous a 100% and I'm really happy I'm insured
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I was able to make choices of cost reflecting on what's happening at the moment and able to go up in the future
Tom Roche - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent service. Looks good at the moment Only time will tell if the Policy lives up to the advertising and small print of the Policy document. Am confident it will.Thankyou.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The policy offered is excellent and affordable and the cost is very competitive.
Carol Takua Waa - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because people never think about how much funerals will cost a family when they leave this Earth .
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
superior to packages of competitors
Agnes - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Knew it all informative enjoyed the agent
Bob Ong - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It's a good package for a good sent off. ☺
Tina Tepania - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Policy seems great and safeguards my whanau when I am gone
Joseph Strickland - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Needed to be done for my family and myself to know that this is taken care of.
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