%
- Over all Percentage 94
- empty 8
Rated /5 from 344528273130 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,4452,8273,130 customer reviews.
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Reviews
1717-1728 of 3445 reviews
1717-1728 of 2827 reviews
1717-1728 of 3130 reviews
Penelope Marcia Whaanga - 3 years ago
Excellent Service Customer Service easy too understand
Seniors Term Life Insurance
Service Review
Excellent Service Customer Service easy too understand
Trusted Customer - 3 years ago
Very clear, easily understood, and the person who...
Seniors Term Life Insurance
Product Review
I was quite surprised at the amount we will be paying, and thank you. We can now relax, knowing that we are covered
Service Review
Very clear, easily understood, and the person who talked with me was so courteous. You have wonderful people working for you
Wayne Nelson - 3 years ago
The Seniors customer service person I spoke to (Jane)...
Seniors Funeral Insurance
Product Review
Well, I think its an excellent deal since it is my beneficiaries who will appreciate it the most.
Service Review
The Seniors customer service person I spoke to (Jane) understands customer service and deserves 5 stars for herself. The company gets 5 stars too for its generous funeral policy arrangements, clearly and professionally set out and explained to me.
Trusted Customer - 3 years ago
Very fast and no complications. Shandi I guess the...
Seniors Term Life Insurance
Product Review
Happy with what's cover on my policy and affordable too.
Service Review
Very fast and no complications. Shandi I guess the lady I was talking to was very good at explaining my covers and questions easy to understand.
Trusted Customer - 3 years ago
Excellent very professional advice to the point happy...
Seniors Funeral Insurance
Product Review
to the point friendly voice,well spoken easy to understand,time spent worthwhile
Service Review
excellent very professional advice to the point happy to have joined.
Trusted Customer - 3 years ago
Excellent Customer Service Representative,...
Seniors Funeral Insurance
Product Review
Good value policy and 12 month standby period beats others.
Service Review
Excellent Customer Service Representative, professional, polished and friendly.
Anawarihi Rudd - 3 years ago
Very informative able to provide options. Able to...
Seniors Funeral Insurance
Service Review
Very informative able to provide options. Able to understand what options suit my current financial position
Eric Leathers - 3 years ago
The phone manner was very pleasant, clear speech and...
Seniors Funeral Insurance
Product Review
Hopefully everything that was told about policy
Service Review
The phone manner was very pleasant, clear speech and english language, and patient, very helpful with questions, lovely girl
Trusted Customer - 3 years ago
Very efficient and easy to deal with. I’m very pleased...
Seniors Funeral Insurance
Product Review
Excellent service over the phone. Funeral Insurance gives me peace of mind… thank you
Service Review
Very efficient and easy to deal with. I'm very pleased with the cover Seniors have made possible. It's peace of mind…
Trusted Customer - 3 years ago
Good customer service
Seniors Term Life Insurance
Product Review
good investment for the future because we did not live in this world forever. your famuly will not be worried about finances .
Service Review
good customer service
Trusted Customer - 3 years ago
Clear communications. Each aspect of the process and...
Seniors Term Life Insurance
Product Review
Just what we needed and not is too expensive for us. Tailored to our needs. This is important as we are on a very tight budget and have a mortgagee to pay out of our pension. This is our sole source of income.
Service Review
clear communications. Each aspect of the process and the company's privacy and legal requirements( for both the firm and myself) were carefully explained. The man I spoke with stopped several times during the process to check with me and my husband that we understood what was being discussed. We were given every opportunity to ask questions and encouraged to say what was on our minds, Barney was also very pleasant and professional at all times as well. That balance of professionalism while having a personable manner can be a challenge to get right. He did this beautifully.
Malofou Matautia - 3 years ago
Good communication to the old people in New Zealand,...
Seniors Term Life Insurance
Service Review
Good communication to the old people in New Zealand, clear and very friendly to the customers
Glenys Dawson - 4 years ago
Excellent customer service over phone conversation.
Seniors Funeral Insurance
Service Review
Excellent customer service over phone conversation.
Trusted Customer - 4 years ago
Very easy to talk to, very clear in giving information...
Seniors Funeral Insurance
Service Review
Very easy to talk to, very clear in giving information and instructions.
Simon - 4 years ago
Their communication was very clear and concise, easy...
Seniors Funeral Insurance
Service Review
Their communication was very clear and concise, easy to understand. They fully explained each step of the process and took their time to make sure everything was understood. They checked with me to make sure I understood he process and advised me when parts of the process were being recorded and not being recorded (like when taking card or account details). The gentleman I spoke to advised that the forms would be sent out in about 20 minutes but to date I haven't received them. It is for this reason alone I have given 4 stars and not 5. Otherwise I would have considered it a 5 star service.
Trusted Customer - 4 years ago
Yes we would recommend them
Seniors Funeral Insurance
Service Review
Yes we would recommend them
Gail Tukaki - 4 years ago
Very helpful explained everything in detail
Seniors Funeral Insurance
Service Review
Very helpful explained everything in detail
Trusted Customer - 4 years ago
The lady we spoke to was helpful as had all the...
Seniors Funeral Insurance
Service Review
The lady we spoke to was helpful as had all the answers needed was very good at her job
Liana Murray - 4 years ago
NZ Seniors, offered me exceptional insurance at a...
Seniors Funeral Insurance
Service Review
NZ Seniors, offered me exceptional insurance at a affordable rate.. I feel protected for funeral cover. Very happy 😊
Linda Austin - 4 years ago
Jane was brilliant to deal with and explained...
Seniors Funeral Insurance
Service Review
Jane was brilliant to deal with and explained everything clearly!
Allyson Wernham - 4 years ago
Yes , I would recommend your service . friendly...
Seniors Funeral Insurance
Service Review
Yes , I would recommend your service . friendly service, helpful , cheerful spoken person. fantastic customer service . Thank you
Nicolaas Maas - 4 years ago
I have received great and quick response. The...
Seniors Funeral Insurance
Service Review
I have received great and quick response. The consultant knows his product and was immediately able to answer all my questions as well as providing me with a product that met my requirements.
Trusted Customer - 4 years ago
Consultants listened, provided good advice and...
Seniors Funeral Insurance
Service Review
Consultants listened, provided good advice and implemented.
Lindy Wi - 4 years ago
They kept in contact all the way through my dramas...
Seniors Funeral Insurance
Service Review
They kept in contact all the way through my dramas with bills, etc and then when my finances finally settled down my premium, payments, etc were set up and explained meticulously. Very friendly and understanding. I certainly did not feel just like a number. Nice touch for big business lol. Well done
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Reasonable price and easy billing
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because Customer Service was very good
Bruce Armstrong Armstrong Timoko - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because everything was done perfectly and clearly .It was so good to have some you can understand .
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I think it is value for money and it suits my needs I think I had good options for what I need
Trusted Customer - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
I got more than I expected regarding life & funeral insurance. And it was affordable
John Hopkins - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Suited my situation perfectly. Seamless and easy to purchase. Prompt and efficient.
Robin Betts - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
it is what i asked for at good price
Sharon Denyer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Nobody is perfect! So a four is very good 👍
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
its designed for what i need and fits my budget
Trusted Customer - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Seems good value. While I understand the reason for the annual increase, as I get older this may be difficult to maintain. We'll see
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Just sad original policy can't be increased instead of 2 policies
Diane Tiopira - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
went through several options and very happy with the choice i made
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