%
- Over all Percentage 94
- empty 8
Rated /5 from 346028353144 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,4602,8353,144 customer reviews.
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Reviews
1717-1728 of 3460 reviews
1717-1728 of 2835 reviews
1717-1728 of 3144 reviews
Marilyn Hughes - 3 years ago
I received a phone call within seconds of entering the...
Seniors Funeral Insurance
Product Review
Just what I required as a top up on a small cover with another company
Service Review
I received a phone call within seconds of entering the send button, Danielle was so helpful explaining everything perfectly, I would certainly recommend my friends and family to contact you if necessary
Trusted Customer - 3 years ago
Everything was covered without getting too confused...
Seniors Funeral Insurance
Service Review
Everything was covered without getting too confused but they always asked if anything needed clarification. Would recommend to people to contact for their own personnel requirements.
Leanne Hight - 3 years ago
The person on the phone was a breese to deal with, he...
Seniors Funeral Insurance
Service Review
The person on the phone was a breese to deal with, he was very helpful and made me feel comfortable so i got a policy.
Sally carson - 3 years ago
I had barely finished putting in a request for further...
Seniors Funeral Insurance
Product Review
Seemed more simple than I had expected and the system in place for the consultant to provide information was helpful and thorough
Service Review
I had barely finished putting in a request for further information and a consultant called with all the relevant information . He worked quickly through all the protocols, gave me time to ask questions and assisted with required level of cover Fri. His knowledge of various funeral optiions. Businesslike and thorough!
Trusted Customer - 3 years ago
Made it so easy. Helpful and fast. Covering us...
Seniors Funeral Insurance
Product Review
Costs explained by the person on the phone. So I knew exactly what I needed for my wife and I.
Service Review
Made it so easy. Helpful and fast. Covering us immediately. Explaining all my options very clearly. Very impressed with the process and knowledge of the person on the phone. Sent a request the night before. They were the first company to get back to me the next day before lunchtime. So they got the job!!
Mark Turner - 3 years ago
The aussie Sheila s phone manner and patience was top...
Seniors Funeral Insurance
Product Review
To early to know, wait till one of us is dead.
Service Review
The aussie Sheila s phone manner and patience was top notch. Give her a pay rise.
Patricia Grant - 3 years ago
Very polite and nice and easy to talk to and mostly...
Seniors Term Life Insurance
Product Review
I didn't need the paperwork and talk when I like over the phone if I have any questions
Service Review
Very polite and nice and easy to talk to and mostly was able to do everything over the phone NO PAPERWORKK
Clifford Thomas - 3 years ago
Friendly and direct - well explained so as to minimise...
Seniors Term Life Insurance
Product Review
Good price for the cover given. Price increases explained and detailed. Other benefits outlined as well.
Service Review
Friendly and direct - well explained so as to minimise any doubt. Easy to talk to with minimal insurance speak and jargon.
Paula Morrison - 3 years ago
Informed, polite, not pushy, listened to what I...
Seniors Funeral Insurance
Product Review
Good value and provides peace of mind for us and our family.
Service Review
Informed, polite, not pushy, listened to what I needed. Provided clear explanation.
Trusted Customer - 3 years ago
Customer Service representative was clear and thorough...
Seniors Funeral Insurance
Product Review
As previously stated above. There was no questions left unanswered throughout the whole process.
Service Review
Customer Service representative was clear and thorough in the whole process. There was no area of confusion or doubt. Everything was explained satisfactorily leaving no doubts in regard to any aspect of the purchase.
Sharon Denise Morgan - 3 years ago
Very efficient
Seniors Funeral Insurance
Product Review
Enjoyed the experience people were very friendly
Service Review
Very efficient
Trusted Customer - 3 years ago
Very informative polite great experience
Seniors Funeral Insurance
Service Review
Very informative polite great experience
Trusted Customer - 4 years ago
Very easy to deal with and the person I spoke to had...
Seniors Funeral Insurance
Service Review
Very easy to deal with and the person I spoke to had good knowledge.
Christine Anne Watt - 4 years ago
Would recommend this service to anyone.
Seniors Funeral Insurance
Service Review
Would recommend this service to anyone.
Keith Kippenberger - 4 years ago
Very helpful not pushy
Seniors Funeral Insurance
Service Review
Very helpful not pushy
Trusted Customer - 4 years ago
Excellent, friendly, thorough and helpful!!
Seniors Funeral Insurance
Service Review
Excellent, friendly, thorough and helpful!!
Kyla Hewett - 4 years ago
He explained everything well, his speech was clear and...
Seniors Funeral Insurance
Service Review
He explained everything well, his speech was clear and I could understand him,
Rebecca Poching - 4 years ago
The CSO was amazing. He guided me through all the...
Seniors Funeral Insurance
Service Review
The CSO was amazing. He guided me through all the policies and made sure not to miss out on any of the details. He was very helpful with making sure I understand everything and I am very grateful and feel confident that my family will be well looked after. Thank you to the young CSO for making me feel comfortable and at ease.
Susan Moorren - 4 years ago
I was fully informed, able to ask questions. This...
Seniors Funeral Insurance
Service Review
I was fully informed, able to ask questions. This process was very easy. Thank-you.
Trusted Customer - 4 years ago
For the efficiency of explaining the insurance...
Seniors Funeral Insurance
Service Review
For the efficiency of explaining the insurance details. Yes highly recommended
Glenys Dawson - 4 years ago
Excellent customer service over phone conversation.
Seniors Funeral Insurance
Service Review
Excellent customer service over phone conversation.
Trusted Customer - 4 years ago
Very easy to talk to, very clear in giving information...
Seniors Funeral Insurance
Service Review
Very easy to talk to, very clear in giving information and instructions.
Simon - 4 years ago
Their communication was very clear and concise, easy...
Seniors Funeral Insurance
Service Review
Their communication was very clear and concise, easy to understand. They fully explained each step of the process and took their time to make sure everything was understood. They checked with me to make sure I understood he process and advised me when parts of the process were being recorded and not being recorded (like when taking card or account details). The gentleman I spoke to advised that the forms would be sent out in about 20 minutes but to date I haven't received them. It is for this reason alone I have given 4 stars and not 5. Otherwise I would have considered it a 5 star service.
Trusted Customer - 4 years ago
Yes we would recommend them
Seniors Funeral Insurance
Service Review
Yes we would recommend them
Shane Thorne - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Met my needs reasonable price and peace of mind
Kathleen Shirley Kearton - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
It sounds perfect for me.
Andrew Deadman - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Seems like great value for the money
Tehana Stirling - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Premiums don't change for funeral cover thank you 🙏
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Karen was patient and explained everything to me She expressed kindness in my situation I will be hopefully signing my partner up next week with Karen
Dianne - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Competitive rates Lots of options
Maurice Hawke - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Best on offer in NZ. Hate your TV ads though!!!
Mary Daly - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very easy to understand with explanation
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
excellent info fast and easy
Major Tuhakaraina - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Easy to understand and great customer thankyou
Freda Amopiu - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The premiums work for me. It really fits my budget.
Kathleen Davis - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Very pleased, person I spoke to was very helpful, and easy to understand.
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