%
- Over all Percentage 94
- empty 8
Rated /5 from 218720641871 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1872,0641,871 customer reviews.
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Reviews
1897-1908 of 2187 reviews
1897-1908 of 2064 reviews
0-1871 of 1871 reviews
Marilyn Simonsen - 6 years ago
Customer service spot on. Friendly voice on the...
Seniors Funeral Insurance
Product Review
Definitely would recommend NZ seniors Insurance to my friends.
Service Review
Customer service spot on. Friendly voice on the phone. All aspects of the policy explained well.
Margaret Brittain - 6 years ago
Joseph was informative and helpful and made the whole...
Seniors Funeral Insurance
Product Review
Very happy with the insurance, we have looked around for a few years but now we have downsized and all our bills are smaller we wanted some cover. I researched several companies before choosing yours
Service Review
Joseph was informative and helpful and made the whole thing very easy
Paul Stevens - 6 years ago
They were friendly and helpful and answered any...
Seniors Funeral Insurance
Product Review
I thought it would of been a little cheaper
Service Review
They were friendly and helpful and answered any questions in a simple informative manner
Maurice Prendiville - 6 years ago
Extremely prompt follow up, great product and very...
Seniors Funeral Insurance
Product Review
Perfect to meet our requirements.
Service Review
Extremely prompt follow up, great product and very informed and efficient sales person.
Trusted Customer - 6 years ago
Fantastic, I've dealt with Heidi now regarding a few...
Seniors Funeral Insurance
Product Review
Highly competitive, love that you get back what you put in ie: if your total premiums put in, are higher than the value of your policy that you took out, at the time of your passing, it's the higher amount that is paid out to the family!! I looked at all the other top funeral cover providers and none of them offered this.
Service Review
Fantastic, I've dealt with Heidi now regarding a few enquiries and she has always been helpful, enthusiastic and lovely to deal with. She is the reason I continued to enquire on behalf of other family members and have recommended they look at NZ Seniors not only for their policies but friendly and helpful service.
Trusted Customer - 6 years ago
Very clear instructions. Friendly customer service.
Seniors Funeral Insurance
Product Review
Haven't seen all the documents yet. But it sounded good
Service Review
Very clear instructions. Friendly customer service.
Cheryl Rendell - 6 years ago
The person I spoke to was brilliant at getting to know...
Seniors Funeral Insurance
Service Review
The person I spoke to was brilliant at getting to know a little about me before launching into the sales talk. Once we decided on my needs she made sure at every step I understood what was happening and gave me the opportunity to ask as many questions as I liked. All in all it was the closest thing to a perfect experience as you can get and I would not hesitate to recommend this service to others as a result.
Warren Aubin Pendergrast - 6 years ago
Very pleasant
Seniors Funeral Insurance
Service Review
very pleasant
Trusted Customer - 6 years ago
Answered all my questions, repeated anything I didn’t...
Seniors Funeral Insurance
Product Review
I know that I'm in good hands and that my daughter will be alright, I couldn't have picked a better company, thank you again
Service Review
Answered all my questions, repeated anything I didn't understand, definitely yes I would recommend them
Mary Elizabeth Phillips - 6 years ago
They explained clearly any queries i had if i was...
Seniors Funeral Insurance
Product Review
I am very happy with funeral policy and affordable for me and the great thing about this policy i dont have to wait 2 years
Service Review
They explained clearly any queries i had if i was unsure. She was patient with answering any questions i might have. Very good customer service. Thank youu
Gillian Hellberg - 6 years ago
The woman we dealt with was excellent and always rang...
Seniors Funeral Insurance
Product Review
Not sure how it is until we have cause to use it, which I hope won't be for a number of years.
Service Review
The woman we dealt with was excellent and always rang back when she said she would. Made sure we fully understood what we were getting.
Marg - 6 years ago
Informative, clear speaking and personable lady on...
Seniors Funeral Insurance
Product Review
Comprehensive package, adequate for a small funeral.
Service Review
Informative, clear speaking and personable lady on phone. Extremely prompt phone call! Clear info on conditions of funeral cover, with written backup promptly sent. Surprised the call was from Australia though! The time frame for making decision to go with it or not is adequate...and therefore no sense of any pressure. More expensive than I had anticipated, but also is the extra cover and opportunities offered.
Cynthia Martyn - 6 years ago
Very helpful and informative. Would definitely...
Seniors Funeral Insurance
Service Review
Very helpful and informative. Would definitely recommend this cover to others.
Michael John Martyn - 6 years ago
The person was polite and knowledgeable. The policy...
Seniors Funeral Insurance
Service Review
The person was polite and knowledgeable. The policy seems to be a win win. Was not pushy and gave me time to review and make a decision
Janice Ralph - 6 years ago
Excellant comunacation skills
Seniors Funeral Insurance
Service Review
Excellant comunacation skills
Meryl Gray - 6 years ago
Great, so far.
Seniors Funeral Insurance
Service Review
Great, so far.
Terrance Snowden - 6 years ago
Yes Teresa was brilliant.Very clear and helpfull.
Seniors Funeral Insurance
Service Review
Yes Teresa was brilliant.Very clear and helpfull.
Trusted Customer - 6 years ago
Absolutely brilliant thanks it was clearly set out...
Seniors Funeral Insurance
Service Review
Absolutely brilliant thanks it was clearly set out process I took it out for my partner that just leaves this sort of thing for me to do they spoke to him told him what he needed to no then I did the rest
Christine Anne Phillips - 6 years ago
Liked the quick start so pleased as its something I've...
Seniors Funeral Insurance
Service Review
Liked the quick start so pleased as its something I've been meaning to do for a while - retirement is busy.
Betty Kereama - 6 years ago
They are friendly, patience n enlighting about points...
Seniors Funeral Insurance
Service Review
They are friendly, patience n enlighting about points I didn't quite understand. So far, so good
Trusted Customer - 6 years ago
Very professional service over the phone.
Seniors Funeral Insurance
Service Review
Very professional service over the phone.
Woltertine Elisabeth Twyford - 6 years ago
The service over the phone was excellent, answered all...
Seniors Funeral Insurance
Service Review
The service over the phone was excellent, answered all my questions and gave a lot of information. Not the cheapest deal in town but possibly the best in the long run.
Trusted Customer - 6 years ago
Customer service officer, was very clear and took the...
Seniors Funeral Insurance
Service Review
Customer service officer, was very clear and took the time to explain some parts of the policy.
Monty Flavell - 6 years ago
Stand down period is disappointing, Cost is expensive...
Seniors Funeral Insurance
Service Review
Stand down period is disappointing, Cost is expensive if you are old. Happy about the pay out if you die for return of all funds or the policy amount whichever is higher.
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