%
- Over all Percentage 94
- empty 8
Rated /5 from 218720641871 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1872,0641,871 customer reviews.
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Reviews
1921-1932 of 2187 reviews
1921-1932 of 2064 reviews
0-1871 of 1871 reviews
Freda Wendy Hopping - 6 years ago
Every thing was well explained to me. The consultant...
Seniors Funeral Insurance
Product Review
Everything was well explained to me and easy to understand
Service Review
Every thing was well explained to me. The consultant was very understanding when my phone went down and she called back straight away.
Trusted Customer - 6 years ago
Did not call back at the recommended time slot more...
Seniors Funeral Insurance
Product Review
best funeral insurance plans I've heard of. resolution to small detail responded promptly.
Service Review
did not call back at the recommended time slot more than twice. Sheer luck Michael was home when did get call back as normally would have been at work. emails addressed to Mr Graeme not Mr Michael Yorke
William Ormerod - 6 years ago
Very efficient
Seniors Funeral Insurance
Product Review
Good value, Hope I never have to use it
Service Review
Very efficient
Pearl Smythe - 6 years ago
The person we spoke with was extremely friendly,...
Seniors Funeral Insurance
Product Review
Very happy that we have signed up, happy with the policy. We rang a few providers before we spoke to New Zealand Seniors by far the best.
Service Review
The person we spoke with was extremely friendly, helpful and informative which made the process very easy and quick ensuring along the way that we understood what was being explained.
Deborah Anne Ramsay - 6 years ago
The Lady was clear with all the policy details etc she...
Seniors Funeral Insurance
Product Review
I was with Cigna but NZ Seniors had more benefits so I changed to them
Service Review
The Lady was clear with all the policy details etc she was well spoken, so easy to understand and she made the whole experience easy and straight forward
Trusted Customer - 6 years ago
Joseph listened to my request for insurance and...
Seniors Funeral Insurance
Product Review
Affordable. Peace of mind that I can take care of my family.
Service Review
Joseph listened to my request for insurance and answered key questions. Onboarding process completed in less than 15mins. Awesome experience!
Bruce Howat - 6 years ago
The young lady who I dealt with was delightful,...
Seniors Funeral Insurance
Product Review
Because that is the appropriate rating
Service Review
The young lady who I dealt with was delightful, incredible people skills
Trusted Customer - 6 years ago
Very good to deal with
Seniors Funeral Insurance
Product Review
They were very obliging and friendly explaining every
Service Review
Very good to deal with
Trusted Customer - 6 years ago
Everything explained well.
Seniors Funeral Insurance
Product Review
Everything explained in detail
Service Review
Everything explained well.
Linda Bennett - 6 years ago
Very friendly. Explained everything well and made sure...
Seniors Funeral Insurance
Product Review
Happy to have the policy I have. A relief to have it. Staff are so nice.
Service Review
Very friendly. Explained everything well and made sure I understood everything.
Trusted Customer - 6 years ago
Joseph was lovely. Friendly and professional. Helped...
Seniors Funeral Insurance
Product Review
The funeral cover is just what I wanted. Affordable and won't increase my premium.
Service Review
Joseph was lovely. Friendly and professional. Helped me get a funeral cover that suited me without trying to press for more than I wanted. Told me all the required information and legal stuff and still remained respectful and friendly.
Peter Barnett - 6 years ago
After the quote had been finalised i felt i was...
Seniors Funeral Insurance
Product Review
appears to be a better product than other companies but disappointed that premiums are not refunded if i die naturally within 12 months
Service Review
after the quote had been finalised i felt i was pressured to make a decision to go ahead with the purchase before i had time to digest everything.when i mentioned this fact, the employee did offer to ring back a few days later which i was happy with.
Trusted Customer - 6 years ago
Good oral presentation clear and precise. Clear...
Seniors Funeral Insurance
Service Review
Good oral presentation clear and precise. Clear indication of all aspects of the conversation. Willing to help throughout the process.
Graham Withers - 6 years ago
They were extremely friendly and helpful. They could...
Seniors Funeral Insurance
Service Review
They were extremely friendly and helpful. They could explain things clearly which is very important to older people. Documents were then sent to me so in my own time I could read them and get some advice. One important thing to remember is that not all older people have a computer or like me they have one but are not very confident when using it. All in all well done to Seniors.
Trusted Customer - 6 years ago
I dealt with Courtney, her customer service was...
Seniors Funeral Insurance
Service Review
I dealt with Courtney, her customer service was excellent, she was very thorough with the whole process
Charmaine Taipeti - 6 years ago
Excellent customer service. The policy was explained...
Seniors Funeral Insurance
Service Review
Excellent customer service. The policy was explained so clearly & I was reassured that everything will be fine. I am so happy that I made the initial contact & thank you for returning my call. I can now rest assure that there is no burden on my family.
Trusted Customer - 6 years ago
I was amazed by how easy it was & how indepth detail...
Seniors Funeral Insurance
Service Review
I was amazed by how easy it was & how indepth detail she told me, I would certainly recommend them to anyone. It's given me peace of mind to know all will be taken care of for my kids.
Philip Jolly - 6 years ago
Friendly, articulate and well explained. A1 service....
Seniors Funeral Insurance
Service Review
Friendly, articulate and well explained. A1 service. Emailed for a quote and received a phone call about 5 minutes later. Excellent!
Trusted Customer - 6 years ago
Product was explained explictly.
Seniors Funeral Insurance
Service Review
product was explained explictly.
Trusted Customer - 6 years ago
Polite, thoroughly expressive dealing with procedures...
Seniors Funeral Insurance
Service Review
Polite, thoroughly expressive dealing with procedures entailed with this company. Explained all I required to know about this application.
Maxwell Tipene - 6 years ago
Excellent service loved it thanks Courtney
Seniors Funeral Insurance
Service Review
Excellent service loved it thanks Courtney
Alison Armstrong - 6 years ago
Friendly, clear to understand and patient when I asked...
Seniors Funeral Insurance
Service Review
Friendly, clear to understand and patient when I asked questions.
Trusted Customer - 6 years ago
A knowledgeable and efficient young man took me...
Seniors Funeral Insurance
Service Review
A knowledgeable and efficient young man took me through the process in a most courteous manner.
Trusted Customer - 6 years ago
Clear and courteous.
Seniors Funeral Insurance
Service Review
Clear and courteous.
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