%
- Over all Percentage 94
- empty 8
Rated /5 from 350028643184 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,5002,8643,184 customer reviews.
Authentic reviews powered by Feefo
Reviews
1945-1956 of 3500 reviews
1945-1956 of 2864 reviews
1945-1956 of 3184 reviews
Trusted Customer - 3 years ago
Very informative and easy to understand.
Seniors Term Life Insurance
Product Review
The premiums are very high.
Service Review
Very informative and easy to understand.
Enrique - 3 years ago
Every thing was to perfection.. The person thatt took...
Seniors Funeral Insurance
Product Review
All good and meets my needs perfectly.
Service Review
Every thing was to perfection.. The person thatt took my initial enquiry and follow ed through at every stage of the buying process.. was: highly professional, as answering all my questions without any hesitation. Obviously, she had great knowledge of the product, extremely dedicated to providing an excellent customer experience and service. All details were explained, in a way that I understood immediately.. The follow up by email option to simply click on the call back request box when ready to discuss the policy and confirm that I indeed I did want to purchase it. Was surburb in that she called me back within 2 minutes!!! I have noted this sales feature and will be definitely implementing it my company which is in development. One could sense her smile, hear her professional and light hearted humourous voice. All this added up to be one of the best purchasing experiences I have ever had. She was delightful in every way and at every time of contact. Her communication skills were outstanding!!! I shall never expect the same level of service again because it was and is so rare. Thank you and I wish all the best for her and the Seniors team. Kind regards Michael Bartram, God's peace. .
Leslie Jeyapalan Ayathuray - 3 years ago
Good Service well informed about product.
Seniors Term Life Insurance
Product Review
Good product and well managed.
Service Review
Good Service well informed about product.
Trusted Customer - 3 years ago
The lady Jane was her name she explained the insurance...
Seniors Funeral Insurance
Product Review
Because I signed up and everything was explained very well.
Service Review
The lady Jane was her name she explained the insurance very well to me and yes we will definitely use this service again.
Trusted Customer - 3 years ago
Very clear and concise information on our future...
Seniors Funeral Insurance
Product Review
Excellent customer service.
Service Review
Very clear and concise information on our future policy.
Judy Hogg - 3 years ago
Got back to me very promptly and were very happy to...
Seniors Funeral Insurance
Product Review
Exactly what I was wanted
Service Review
Got back to me very promptly and were very happy to answer questions
Trusted Customer - 3 years ago
Call was during work time and took too long.
Seniors Term Life Insurance
Service Review
Call was during work time and took too long.
Trusted Customer - 3 years ago
The customer service representative I had was AMAZING!...
Seniors Funeral Insurance
Product Review
Worthwhile for the purpose and intention .. very helpful and super convenient service option
Service Review
The customer service representative I had was AMAZING! They were patient, friendly, empathetic, genuine and very knowledgeable. I felt like I was their only customer for the entire day and did not feel rushed or insignificant. The best CSA I have had in a long time .. well done Aidan!
Eileen Mcivor - 3 years ago
The customer service spoke so fast reading out the...
Seniors Term Life Insurance
Service Review
The customer service spoke so fast reading out the declaration it's a good thing a copy gets sent out in the mail. How would an elderly person take that in?
James Sydney Worboys - 3 years ago
Nothing was tò much trouble, everything was explained...
Seniors Funeral Insurance
Service Review
Nothing was tò much trouble, everything was explained in great detail
Trusted Customer - 3 years ago
The person I spoke to was really informative spoke...
Seniors Funeral Insurance
Service Review
The person I spoke to was really informative spoke clearly and I could understand everything he said which to me is the most important.
Marlene Mcphun - 3 years ago
Excellent servive
Seniors Funeral Insurance
Product Review
Excellent offer and well explained.
Service Review
Excellent servive
Suzanne Tainui - 5 years ago
The lady who I dealt with was very helpful and...
Seniors Funeral Insurance
Service Review
The lady who I dealt with was very helpful and friendly She gave a thorough overview of the policy we chose
Trusted Customer - 5 years ago
Perfect polite and understanding.
Seniors Funeral Insurance
Service Review
Perfect polite and understanding.
Honi Tainui - 5 years ago
Very easy to understand .got what i was after.
Seniors Funeral Insurance
Service Review
very easy to understand .got what i was after.
Johnette Callaghan - 5 years ago
Very prompt service, the caller knew there stuff he...
Seniors Funeral Insurance
Service Review
Very prompt service, the caller knew there stuff he was very clear and respectful.
Grant Dame - 5 years ago
Good communication
Seniors Funeral Insurance
Service Review
Good communication
Brian Williamson - 5 years ago
Explained very well,questions answered well would use...
Seniors Funeral Insurance
Service Review
explained very well,questions answered well would use again
Trusted Customer - 5 years ago
Explained very well , very good listener, and made...
Seniors Funeral Insurance
Service Review
Explained very well , very good listener, and made sure i understood every part of the process , a plesure to deal with.
Patricia Turner - 5 years ago
Excellent service pleased am with yous keep the good...
Seniors Funeral Insurance
Service Review
excellent service pleased am with yous keep the good work up
Gerry Ryan - 5 years ago
Ethan was clear, considerate and warm in his tone on...
Seniors Funeral Insurance
Service Review
Ethan was clear, considerate and warm in his tone on the phone. Went through information thoroughly and carefully.
Marian tokina - 5 years ago
Very friendly and helpful and nothing was. to much and...
Seniors Funeral Insurance
Service Review
Very friendly and helpful and nothing was. to much and made sure I understood
David Fleming - 5 years ago
Wish I remembered her name but she was awsum to talk...
Seniors Funeral Insurance
Service Review
Wish I remembered her name but she was awsum to talk to and service was outstanding
James Kennedy - 5 years ago
Explained every thing well but sales person spoke very...
Seniors Funeral Insurance
Service Review
Explained every thing well but sales person spoke very fast and hard to understand at times. I did get most of the conversation.
Bridget Rukuwai - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Because I could afford much at this stage and the young man was very understanding
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person I spoke too made sure I understood the details of the insurance I was purchasing
Peta Reo - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Work with what I could afford
Carol Sheldon - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Simple language. no pressure to buy
Trusted Customer - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
i believe i have purchased a good product
Ielome Alo - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
this is because the more cover I want, the expensive it is, would like to see premiums come down, because most people can not afford to take out Life Insurance.
Anthony Shields - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Everything I requested was done in a timely manner, an done with clear communication thank you
Michael Willis - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Seems to be what we wanted.
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Haven't quite finished reviewing paperwork but so far very clear and concise. Will be considering insurance overnight and decide tomorrow whether we can budget for including this.
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Looking for cover at an affordable price , this cover meets this requirement
Sulimauga Stevenson - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
I thought it's veery important to insure ynot for myself but it's good for my family in the future ....if there's anything happen to me
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very good policy, I am happy knowing I am leaving my children with the security of not having a debt concerning my funeral...so happy with my purchase.
How can we help?
To find out more about New Zealand Seniors,
speak to one of our friendly insurance specialists now