%
- Over all Percentage 94
- empty 8
Rated /5 from 283524592519 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,8352,4592,519 customer reviews.
Authentic reviews powered by Feefo
Reviews
1945-1956 of 2835 reviews
1945-1956 of 2459 reviews
1945-1956 of 2519 reviews
Trusted Customer - 5 years ago
Fast response, The information we required was easy to...
Seniors Funeral Insurance
Product Review
Some extra rewards for the customer
Service Review
Fast response, The information we required was easy to understand, no fancy words or fancy promises. Your agent was friendly and very helpful
claire - 5 years ago
Happy with service received.
Seniors Funeral Insurance
Product Review
it was very helpful and also very good thank you
Service Review
happy with service received.
Keith Leslie - 5 years ago
YES Simple and helpful
Seniors Funeral Insurance
Service Review
YES Simple and helpful
Trusted Customer - 5 years ago
The service was amazing! I had literally just sent the...
Seniors Funeral Insurance
Product Review
The price and no hassle !!
Service Review
The service was amazing! I had literally just sent the email and my phone started ringing with a very friendly helpful agent calling me back
Trusted Customer - 5 years ago
Because the customer service was excellent due to his...
Seniors Funeral Insurance
Product Review
Thank you for your kindness and patience within the process which was lengthy
Service Review
Because the customer service was excellent due to his ability to explain clearly what, how and why terms were given. Plus, he willingness to answer any questions that I had during the process
John Franklin - 5 years ago
Yes I would. The customer service person I had that...
Seniors Funeral Insurance
Service Review
Yes I would. The customer service person I had that took us through and explained everything to me was soooo good. I would want her with any queries that I may have in the future. Well Done
Trusted Customer - 5 years ago
Clearly explained and very uncomplicated, questions I...
Seniors Funeral Insurance
Product Review
The cover suited my needs at this time and consultant was friendly an explained every queries I had perfectly, am happy with what I have chosen.
Service Review
Clearly explained and very uncomplicated, questions I asked were well an confidently explained thankyou so much for your time
Joyce Whanau - 5 years ago
Rangimarie Whanau
Seniors Funeral Insurance
Product Review
Gender: Male didn't force plans upon me, 100% accommodating felt comfortable when explaining, This process is scary - its your Funeral after all. Customer service deserved and excellence.
Service Review
Rangimarie Whanau
Lynne Phillips - 5 years ago
Very prompt response to my request for a quote and...
Seniors Funeral Insurance
Product Review
Heidi was able to give me options to suit what I wanted and could afford
Service Review
Very prompt response to my request for a quote and such a lovely lady called Heidi. So very helpful and a joy to speak with.
Trusted Customer - 5 years ago
Too much too fast to take in but yes would recommend...
Seniors Funeral Insurance
Product Review
Until I read the policy i am rating as above
Service Review
Too much too fast to take in but yes would recommend to others person on phone very pleasent
Michael Truman - 5 years ago
Full, comprehendible information supplied at initial...
Seniors Funeral Insurance
Product Review
It seems to be a fair and valuable product. Gives great peace of mind, knowing that the family will not have to fund my funeral. I would recommend it to others.
Service Review
Full, comprehendible information supplied at initial inquiry. Timely follow-up. Pleasant, relatable sales rep.
Paul Martin - 5 years ago
Good phone manner and explained everything clear
Seniors Funeral Insurance
Product Review
good for my situation i dont know what you mean
Service Review
good phone manner and explained everything clear
Trusted Customer - 6 years ago
Policy explained clearly. No pressure sales talk....
Seniors Funeral Insurance
Service Review
Policy explained clearly. No pressure sales talk. Just normal conversation. I like the 30 day opt out and given time to read and digest policy. Spoken to respectfully, thank you.
Annette Middleton - 6 years ago
Great service and easy to understand
Seniors Funeral Insurance
Service Review
Great service and easy to understand
Robert Telfer Williams - 6 years ago
Everything so easy. Girl on the phone was so good...
Seniors Funeral Insurance
Service Review
Everything so easy. Girl on the phone was so good explaining everything. Made it very easy for me. Well done to her.
Ray Fryer - 6 years ago
Good customer service
Seniors Funeral Insurance
Service Review
Good customer service
Arunima Chand - 6 years ago
Superb customer service. Highly recommended. Very...
Seniors Funeral Insurance
Service Review
Superb customer service. Highly recommended. Very polite calm and collected, highly professional. A+++
Rana Hiha - 6 years ago
The information given to me over the phone was clear...
Seniors Funeral Insurance
Service Review
The information given to me over the phone was clear and easy to understand. My enquiry about a funeral insurance quote was replied to promptly and included full details I had read online. I was able to ask questions and I felt totally relaxed and enjoyed the entire time due to the feeling of not being subjected to unnecessary pressure to buy a certain product. I was able to make my own choice and feel good about it thanks to your considerate staff. Can you produce a Card similar to a Debit Card with Policy Number, Name, Details and Beneficiary Details. This Card can be held by the nominated Beneficiary to assist with Fast-Track claims. The Policy Holder would not need a Card but a Card should assist Administration Staff.
Vickie Geraghty - 6 years ago
Excellent Service. I had a lovely lady named OZ and...
Seniors Funeral Insurance
Service Review
Excellent Service. I had a lovely lady named OZ and she walked me through everything and explained every little detail. She was absolutely wonderful and her service was amazing. Thank you OZ for all your help.
Henry Ryder - 6 years ago
Haven't been in long enough to comment
Seniors Funeral Insurance
Service Review
Haven't been in long enough to comment
Jennifer Connors - 6 years ago
The service and information I received was excellent...
Seniors Funeral Insurance
Service Review
the service and information I received was excellent and explained well. The sales lady listened and gave me options without feeling pressured. the product covers every aspect of what might occur as i grow older and death. i liked the way I will get a hard copy plus the email which I can forward to my Daughter
Siobhan Luus - 6 years ago
The customer service was amazing and the whole sales...
Seniors Funeral Insurance
Service Review
The customer service was amazing and the whole sales process made me feel comfortable and unhurried
Gerald Nairn - 6 years ago
Because the service was excellent.yes i would...
Seniors Funeral Insurance
Service Review
because the service was excellent.yes i would recommend to other people
Lesley Were - 6 years ago
Clear information.
Seniors Funeral Insurance
Service Review
Clear information.
Anne Josephine Alphonsa Netto - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
From my understanding I will not suffer any monetary loss except gain by purchasing this cover.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Was a little dearer than I expected but realise that is to do with my age and being a smoker.
Maiava Vaigafa Lafaele Setefano - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It is a fair price for the product as you detailed
Georgia Te Rire - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
affordable, especially if youre a benefiary.
Beverley Ching - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great service and happy I've don it finally
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Comprehensive policy and best cover I could find
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great value for price wuoted
Alan Cains - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Again seamless procedure. Prove very comparable
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Yet to read the policy!!!!!!!
Uddhav Adhikary - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Explained clearly all conditions
Edwin Proffitt - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Just right for what I was looking for
Muhammad Naveed Hamid - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Getting cover is easy, but still puzzling why need to wait for 12 months, policy to be active? that's mean i am not covered yet
How can we help?
To find out more about New Zealand Seniors,
speak to one of our friendly insurance specialists now