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Reviews

1945-1956 of 3673 reviews

1945-1956 of 2977 reviews

1945-1956 of 3357 reviews

Trusted Customer - 3 years ago

Very clear, easily understood, and the person who...

Seniors Term Life Insurance

Product Review

I was quite surprised at the amount we will be paying, and thank you. We can now relax, knowing that we are covered

Service Review

Very clear, easily understood, and the person who talked with me was so courteous. You have wonderful people working for you


Rated: 5 out of 5

Wayne Nelson - 3 years ago

The Seniors customer service person I spoke to (Jane)...

Seniors Funeral Insurance

Product Review

Well, I think its an excellent deal since it is my beneficiaries who will appreciate it the most.

Service Review

The Seniors customer service person I spoke to (Jane) understands customer service and deserves 5 stars for herself. The company gets 5 stars too for its generous funeral policy arrangements, clearly and professionally set out and explained to me.


Rated: 5 out of 5

Trusted Customer - 3 years ago

Very fast and no complications. Shandi I guess the...

Seniors Term Life Insurance

Product Review

Happy with what's cover on my policy and affordable too.

Service Review

Very fast and no complications. Shandi I guess the lady I was talking to was very good at explaining my covers and questions easy to understand.


Rated: 5 out of 5

Trusted Customer - 3 years ago

Excellent very professional advice to the point happy...

Seniors Funeral Insurance

Product Review

to the point friendly voice,well spoken easy to understand,time spent worthwhile

Service Review

excellent very professional advice to the point happy to have joined.


Rated: 5 out of 5

Trusted Customer - 3 years ago

Excellent Customer Service Representative,...

Seniors Funeral Insurance

Product Review

Good value policy and 12 month standby period beats others.

Service Review

Excellent Customer Service Representative, professional, polished and friendly.


Rated: 5 out of 5

Anawarihi Rudd - 3 years ago

Very informative able to provide options. Able to...

Seniors Funeral Insurance

Service Review

Very informative able to provide options. Able to understand what options suit my current financial position


Rated: 4 out of 5

Eric Leathers - 3 years ago

The phone manner was very pleasant, clear speech and...

Seniors Funeral Insurance

Product Review

Hopefully everything that was told about policy

Service Review

The phone manner was very pleasant, clear speech and english language, and patient, very helpful with questions, lovely girl


Rated: 4.5 out of 5

Trusted Customer - 3 years ago

Very efficient and easy to deal with. I’m very pleased...

Seniors Funeral Insurance

Product Review

Excellent service over the phone. Funeral Insurance gives me peace of mind… thank you

Service Review

Very efficient and easy to deal with. I'm very pleased with the cover Seniors have made possible. It's peace of mind…


Rated: 5 out of 5

Trusted Customer - 3 years ago

Good customer service

Seniors Term Life Insurance

Product Review

good investment for the future because we did not live in this world forever. your famuly will not be worried about finances .

Service Review

good customer service


Rated: 4 out of 5

Trusted Customer - 3 years ago

Clear communications. Each aspect of the process and...

Seniors Term Life Insurance

Product Review

Just what we needed and not is too expensive for us. Tailored to our needs. This is important as we are on a very tight budget and have a mortgagee to pay out of our pension. This is our sole source of income.

Service Review

clear communications. Each aspect of the process and the company's privacy and legal requirements( for both the firm and myself) were carefully explained. The man I spoke with stopped several times during the process to check with me and my husband that we understood what was being discussed. We were given every opportunity to ask questions and encouraged to say what was on our minds, Barney was also very pleasant and professional at all times as well. That balance of professionalism while having a personable manner can be a challenge to get right. He did this beautifully.


Rated: 4.5 out of 5

Malofou Matautia - 3 years ago

Good communication to the old people in New Zealand,...

Seniors Term Life Insurance

Service Review

Good communication to the old people in New Zealand, clear and very friendly to the customers


Rated: 5 out of 5

Trusted Customer - 3 years ago

Excellent service. Friendly to deal with. So happy...

Seniors Funeral Insurance

Product Review

Funeral coverage which is affordable for me.

Service Review

Excellent service. Friendly to deal with. So happy with the policy they helped me to decide on. Highly recommend to anyone looking for insurance


Rated: 5 out of 5

Agnes - 5 years ago

Well presented & very informative

Seniors Funeral Insurance

Service Review

Well presented & very informative


Rated: 5 out of 5

Bob Ong - 5 years ago

Dee was exceptionally conversant, professional,...

Seniors Funeral Insurance

Service Review

Dee was exceptionally conversant, professional, friendly and knowledgeable. Totally impressed to accept her offer.


Rated: 5 out of 5

Tina Tepania - 5 years ago

Great service, very easy to understand and confidant...

Seniors Funeral Insurance

Service Review

Great service, very easy to understand and confidant in all answers to my questions. Awesome experience


Rated: 5 out of 5

Joseph Strickland - 5 years ago

Customer service was on the medium to fast, and being...

Seniors Funeral Insurance

Service Review

Customer service was on the medium to fast, and being over the phone a bit daunting. Having no documentation to look at while listening to the operator/ team member was a lot of information to take in. I was not happy with giving banking information I feel there needs to be a better solution.


Rated: 4 out of 5

Trusted Customer - 5 years ago

Fast and easy process..Thank you

Seniors Funeral Insurance

Service Review

Fast and easy process..Thank you


Rated: 5 out of 5

Mafoaaeatakiheatamai Takitaki - 5 years ago

Very kind and patient with me

Seniors Funeral Insurance

Service Review

very kind and patient with me


Rated: 5 out of 5

Debbie Skipper - 5 years ago

They are great. They were clear about the policy what...

Seniors Funeral Insurance

Service Review

They are great. They were clear about the policy what they explain, and I was happy they didn't ask any medical questions as well.


Rated: 4 out of 5

Trusted Customer - 5 years ago

Excellent customer service, and advise

Seniors Funeral Insurance

Service Review

Excellent customer service, and advise


Rated: 4 out of 5

Aimee Hustwick - 5 years ago

Everything they never asked any questions I am very...

Seniors Funeral Insurance

Service Review

Everything they never asked any questions I am very happy


Rated: 5 out of 5

Trusted Customer - 5 years ago

Great customer service, understandable, felt...

Seniors Funeral Insurance

Service Review

Great customer service, understandable, felt comfortable during the application process


Rated: 5 out of 5

Trusted Customer - 5 years ago

Excellent service and the call centre guy was very...

Seniors Funeral Insurance

Service Review

Excellent service and the call centre guy was very helpful and efficient.


Rated: 5 out of 5

Trusted Customer - 5 years ago

I was very impressed with how clearly and in detail...

Seniors Funeral Insurance

Service Review

I was very impressed with how clearly and in detail the cover of the policy


Rated: 5 out of 5

Trusted Customer - 3 years ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

Because Customer Service was very good


Rated: 5 out of 5

Bruce Armstrong Armstrong Timoko - 3 years ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

Because everything was done perfectly and clearly .It was so good to have some you can understand .


Rated: 4 out of 5

Trusted Customer - 3 years ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

I think it is value for money and it suits my needs I think I had good options for what I need


Rated: 4 out of 5

Trusted Customer - 3 years ago

Seniors Term Life Insurance

Seniors Term Life Insurance

Product Review

I got more than I expected regarding life & funeral insurance. And it was affordable


Rated: 5 out of 5

John Hopkins - 3 years ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

Suited my situation perfectly. Seamless and easy to purchase. Prompt and efficient.


Rated: 5 out of 5

Robin Betts - 3 years ago

Seniors Term Life Insurance

Seniors Term Life Insurance

Product Review

it is what i asked for at good price


Rated: 4 out of 5

Sharon Denyer - 3 years ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

Nobody is perfect! So a four is very good 👍


Rated: 4 out of 5

Trusted Customer - 3 years ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

its designed for what i need and fits my budget


Rated: 4 out of 5

Trusted Customer - 3 years ago

Seniors Term Life Insurance

Seniors Term Life Insurance

Product Review

Seems good value. While I understand the reason for the annual increase, as I get older this may be difficult to maintain. We'll see


Rated: 4 out of 5

Trusted Customer - 3 years ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

Just sad original policy can't be increased instead of 2 policies


Rated: 4 out of 5

Diane Tiopira - 3 years ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

went through several options and very happy with the choice i made


Rated: 5 out of 5

Terence Kilburn - 3 years ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

product and service is great this 4th policy i have taken out, will be a big help to my family


Rated: 5 out of 5

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