%
- Over all Percentage 94
- empty 8
Rated /5 from 231221371996 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,3122,1371,996 customer reviews.
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Reviews
1945-1956 of 2312 reviews
1945-1956 of 2137 reviews
1945-1956 of 1996 reviews
Barb - 6 years ago
Very informative & a clear presentation
Seniors Funeral Insurance
Service Review
Very informative & a clear presentation
Deepali Pisolkar - 6 years ago
Lot of questions!
Seniors Funeral Insurance
Service Review
Lot of questions!
Sharon Ngare - 6 years ago
The lady was extremely helpful and explained...
Seniors Funeral Insurance
Product Review
Quick, efficient and cost effective.
Service Review
The lady was extremely helpful and explained everything to me as we did the application on the phone. Would recommend NZ Seniors to anyone. Thank you
Trusted Customer - 6 years ago
Listened. Advised. Answered questions I had. A...
Seniors Funeral Insurance
Product Review
If I live say to well into my 80s the cover of $5000 would be $11500 because premiums exceed cover total. No other company did the same.
Service Review
Listened. Advised. Answered questions I had. A totally professional experience from a person who new what he was talking about.
Maika Unu - 6 years ago
Kind, attentive with making sure we understand and...
Seniors Funeral Insurance
Product Review
Good customer service and process
Service Review
Kind, attentive with making sure we understand and being patient
Yvonne Swears - 6 years ago
Very professional but too full on. Would prefer...
Seniors Funeral Insurance
Product Review
Price seems fair and like the fact that you will never get less back than you put in
Service Review
Very professional but too full on. Would prefer reading through hard copy then deciding and filling in application in my own time. Obviously working from a script which makes it very impersonal . Sorry
Grant Weston - 6 years ago
Yes I would,the manner with which my quote was handled...
Seniors Funeral Insurance
Service Review
Yes I would,the manner with which my quote was handled was by that of ease and understanding very professional.
Vicki Weston - 6 years ago
Explained very clearly & was easy to understand.I...
Seniors Funeral Insurance
Product Review
Covers everthing I was after
Service Review
Explained very clearly & was easy to understand.I didnt need to ask questions as everything was covered
Suzanne Gurney - 6 years ago
Very friendly polite and professional....thankyou...
Seniors Funeral Insurance
Service Review
Very friendly polite and professional....thankyou very much
Trusted Customer - 6 years ago
Friendly. Good knowledge
Seniors Funeral Insurance
Product Review
Fills a gap in my insurance
Service Review
Friendly. Good knowledge
Diane Carrington - 6 years ago
Dealt with a young lady called "Dee". She was super...
Seniors Funeral Insurance
Product Review
I feel it is excellent value for money
Service Review
Dealt with a young lady called "Dee". She was super fantastic. Very clear in her explanations, awesome personality and was a pleasure to deal with.
Trusted Customer - 6 years ago
I like that NZ Seniors offers better benefits than...
Seniors Funeral Insurance
Product Review
I like that the premiums go down every five years, that they will pay out the cash benefit amount or all your premiums paid - whichever is higher and the cash in option from age 85
Service Review
I like that NZ Seniors offers better benefits than other funeral insurance providers.
Helen Cholmondeley - 6 years ago
The phone contact was clear and polite, she covered...
Seniors Funeral Insurance
Service Review
The phone contact was clear and polite, she covered all the details I wanted to know and I didn't have to "push 1 0r 2" at any stage.
David Higgie - 6 years ago
They were brilliant and worked out an affordable...
Seniors Funeral Insurance
Service Review
They were brilliant and worked out an affordable product for me, within my budget and that will be easy to increase as my situation changes.
Trusted Customer - 6 years ago
The agents were very thorough and clear in terms of...
Seniors Funeral Insurance
Service Review
The agents were very thorough and clear in terms of disclosing all information that we needed to know. It just seemed a bit overkill as they told me "all calls are recorded and advice is general in nature and may not be suitable for your individual's needs" or whatever like 7 times in the conversation. I know you want to cover your ***** but it just dragged the whole process out.
Trusted Customer - 6 years ago
Everything
Seniors Funeral Insurance
Service Review
Everything
Trusted Customer - 6 years ago
Quick response and very informative. The call back was...
Seniors Funeral Insurance
Service Review
Quick response and very informative. The call back was exactly when I was told it would be.
David Dawson - 6 years ago
Excellent explanation of services offered. Patience...
Seniors Funeral Insurance
Service Review
Excellent explanation of services offered. Patience and understanding of my needs.
Trusted Customer - 6 years ago
They were prompt courteous and helpful. The...
Seniors Funeral Insurance
Service Review
They were prompt courteous and helpful. The representative explained everything to me.
Trusted Customer - 6 years ago
Great service
Seniors Funeral Insurance
Service Review
Great service
Pauline Reid - 6 years ago
Heidi was amazing on the phone. Covered everything...
Seniors Funeral Insurance
Service Review
Heidi was amazing on the phone. Covered everything well.
Terence Kilburn - 6 years ago
Both times have been great people to talk...
Seniors Funeral Insurance
Service Review
both times have been great people to talk to. everything is explained,,nice and easy,,no rush to sell and get of the phone. very nice people and great funeral insurance,,thanks
Trusted Customer - 6 years ago
Excellent .. sales rep teresa was couteous,friendly...
Seniors Funeral Insurance
Service Review
excellent .. sales rep teresa was couteous,friendly and believed in the product..explained the benefits well...answered questions ..bravo kiwi from tauranga ..!!
Trusted Customer - 6 years ago
Ethan was very informative, well mannered and...
Seniors Funeral Insurance
Service Review
Ethan was very informative, well mannered and confident, he answered all our questions and most importantly was patient with my dad who has basic vocabulary and cannot hear well, we also asked for premiums to be paid fortnightly on a certain day, so in the end we chose NZ senior because of what we liked in the policy, it was just a little higher in premiums compared to the other funeral insurances but the benefits far exceed the price and is still affordable. Dad's happy I'm happy
Cheryl Porter - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Have not had time, as yet, to read the information on the scheme but from what I have been told it seems this will suit me niceley
Nancy Amiria Louise Howell - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
She explained the price for myself and also my husband. She also allowed me to choose what day I could commence payment.
Lee-anne Thompson - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I like the fact that premiums dont go up
Shona Margaret Eden - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The best funeral Insurance I have seen with the payments dropping down not up and if we pay more my family will receive the excess, wonderful
Julia London - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Will be very helpful to my family at a time when other sources of money can be ******* in estate particularly in property.
Annamaria Coervers - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I liked the reducing rate everythromycin 5 years and the option to buy off the insurance at age 85 and endless cover when reaching the age of 90 with no premiums to pay
Donna Silbery - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
was a great purchase, thank you
Lawrence Fenerty - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Like most insurances it is expensive but with a decreasing rate it makes it more pleasant
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Sounds great. The proof will be in the dying as it were. Also, just a tad concerned over the parent company's ratings. Young under-capitalised companies are a risk but that's life!
Margaret Turner - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I found it affordable for what I wanted.
Brian Schache - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Obviously I think is the best plan otherwise I wouldn't have purchased it
Joan Cluckie - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
if all that is offered is correct I am very happy
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