%
- Over all Percentage 94
- empty 8
Rated /5 from 305025962734 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,0502,5962,734 customer reviews.
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Reviews
1969-1980 of 3050 reviews
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1969-1980 of 2734 reviews
Debbie Rodwell - 4 years ago
Very professional... Excellent phone manner
Seniors Funeral Insurance
Product Review
Very competitive... Lovely lady
Service Review
Very professional... Excellent phone manner
John Hollands - 4 years ago
Very well mannered and explained everything very...
Seniors Funeral Insurance
Product Review
Very simple a very good experience and would recommend others if they are considering to check it.And not pushy.
Service Review
very well mannered and explained everything very well,and not pushy.Explained good options and able to answer any questions.
Carol Taurua-mccready - 4 years ago
I found my experience on my phone discussion re...
Seniors Funeral Insurance
Service Review
I found my experience on my phone discussion re obtaining the quote I requested amounted to "pressurized salesmanship by the person dealing with my request for information. He spoke rapidly and attempts to cram information. If I wanted to ask questions/clarify points; I had to speak over him; butt in and halt the barrage non-stop torrent of his information which I found annoying, frustrating, and downright impolite. I was noting relevant significant points. Overall I feel I have been " put off" by the so-called "pressure tactics" employed for my quote discussion.
Matekino Barbara Elizabeth Bennett - 4 years ago
Customer service was clear and precise thank you.,...
Seniors Funeral Insurance
Product Review
I am very pleased with myself to have this insurance policy with your company because it is comforting to know my “New Year of 2022 “ has stated with this application and that this insurance policy itself is clear and understandable but, it covers more for me as it's the greatest gift I could give to my family knowing they don't have to worry about anything when I pass away. All of the content of this insurance policy although I haven't fully read I am trusting it will meet it's requirements legally in all respects, it is now up to me to meet mine, I thank you with all my heart to have such representation in the first of contact. your customer service who was excuse me but I have to say this “English spoken” taking the frustration away of understanding.
Service Review
Customer service was clear and precise thank you., this person sounded friendly and made me feel comfortable throughout the complete process. It was a pleasure to know I now have a insurance policy with your company, as I was inspired by your ad on tv and I remembered this actor always liked her in her days on tv, she seemed real then and real in your ad.. My payments for my insurance policy is realistic and affordable, I was expecting more but I'm sure I can keep my payments up so I am pleased with that. This is my first insurance policy in my life and as I'm in my ‘sixties” I really do have a sense of peace of mind knowing that my family don't have to worry about my funeral expenses when I pass away this is the ultimate experience of showing my whole family I cared and love them with all my life. In closing and since it's only the first stage of the process it will remain to be seen that my commitment to this policy is vitally important that I meet with every payment for the betterment of my life and family. Thank you and I'm sorry if comments aren't technical of my insurance policy I really just care about my payment being met now and that I stay vigilant to them.
Trusted Customer - 4 years ago
Very understanding of a seniors needs by the customer...
Seniors Funeral Insurance
Product Review
Something that I had been thinking about but then was suddenly thrust into it due to a sudden death in the family.
Service Review
Very understanding of a seniors needs by the customer service person.
Trusted Customer - 4 years ago
The person I spoke to was very professional
Seniors Funeral Insurance
Product Review
Easy process, got what I wanted
Service Review
The person I spoke to was very professional
Trusted Customer - 4 years ago
Definitely would recommend they offered a call back...
Seniors Funeral Insurance
Product Review
Awesome and easy purchase process that only took us a few minutes and they encouraged us to ask questions to make sure everything was clear
Service Review
Definitely would recommend they offered a call back service, knowledgeable, friendly and very helpful staff
John Bower - 4 years ago
Excellent customer service. I was happy with the...
Seniors Funeral Insurance
Product Review
A must have if you are serious about caring for those left behind after one's passing g.
Service Review
Excellent customer service. I was happy with the outcome of our conversation. I will recommend Seniors Funeral Insurance to anyone considering them for their products and services.
Sharon Walker - 4 years ago
Benjamin was friendly and efficient and answered all...
Seniors Funeral Insurance
Product Review
Affordable and covers what I wanted
Service Review
Benjamin was friendly and efficient and answered all my questions promptly.
Craig Gibbons - 4 years ago
Very good service and advice
Seniors Funeral Insurance
Product Review
Very good service and advice
Service Review
Very good service and advice
Trusted Customer - 4 years ago
They were very helpful and were able to satisfy my...
Seniors Funeral Insurance
Product Review
It satisfied my needs and I can review it anytime.
Service Review
they were very helpful and were able to satisfy my needs.
Isabella Mcgregor Reid - 4 years ago
Very pleasant to deal with and information was clear. ...
Seniors Funeral Insurance
Product Review
Haven't had a chance to look at it in depth yet, so can't rate it!
Service Review
Very pleasant to deal with and information was clear. I'd spoken to you once before & said I'd contat you when ready - unfortunately the email I sent wasn't replied to - possibly the lovely lady I dealt with them has left the organisation.
Trusted Customer - 6 years ago
Fast and clear on all information.
Seniors Funeral Insurance
Service Review
Fast and clear on all information.
Trusted Customer - 6 years ago
Very pleasant to deal with
Seniors Funeral Insurance
Service Review
Very pleasant to deal with
Michelle Wairau - 6 years ago
Was satisfactory
Seniors Funeral Insurance
Service Review
Was satisfactory
Trusted Customer - 6 years ago
The product appears good but the person I dealt with...
Seniors Funeral Insurance
Service Review
The product appears good but the person I dealt with plunged right into an application format instead of giving me time to prepare.
Maria Johanna Venter - 6 years ago
Friendly, professional help. Very good knowledge.
Seniors Funeral Insurance
Service Review
Friendly, professional help. Very good knowledge.
Trusted Customer - 6 years ago
The lady on the phone was very friendly and...
Seniors Funeral Insurance
Service Review
The lady on the phone was very friendly and professional, obviously very good at her job
Trusted Customer - 6 years ago
Explained the policy well and it was easy to...
Seniors Funeral Insurance
Service Review
Explained the policy well and it was easy to understand. The agent was respectful and patient. I would recommend this service.
Nicola Jane Newman - 6 years ago
Had a great time.... enjoyed the ease of service. And...
Seniors Funeral Insurance
Service Review
Had a great time.... enjoyed the ease of service. And great wotk from team
Wanda Trainor - 6 years ago
Helpful and polite, answered all my questions and gave...
Seniors Funeral Insurance
Service Review
Helpful and polite, answered all my questions and gave me a relaxed and enjoyable experience. I've been going through a difficult time and she was so understanding and allowed me time to make the best choice for my circumstances. Thank you
Trusted Customer - 6 years ago
The service was great. The only complaint I had was...
Seniors Funeral Insurance
Service Review
The service was great. The only complaint I had was the constant ringing while I decided what I wanted to do. Either way I made the right choice, thankyou.
Trusted Customer - 6 years ago
Really appreciated the service I received from Heidi. ...
Seniors Funeral Insurance
Service Review
Really appreciated the service I received from Heidi. She was very knowledgeable, understanding. Great customer service / people skills
Trusted Customer - 6 years ago
Yes highly recommended and happy with their funeral...
Seniors Funeral Insurance
Service Review
Yes highly recommended and happy with their funeral insurance product.
Wendy Kohi - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The premium is a bit higher then my old insurer, but the sence of security is worth the extra cost.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Gives me peace of mind for my family
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I got good funeral coverage for a minimal fortnightly payment
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Some extra rewards for the customer
claire - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
it was very helpful and also very good thank you
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The price and no hassle !!
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Thank you for your kindness and patience within the process which was lengthy
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The cover suited my needs at this time and consultant was friendly an explained every queries I had perfectly, am happy with what I have chosen.
Joyce Whanau - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Gender: Male didn't force plans upon me, 100% accommodating felt comfortable when explaining, This process is scary - its your Funeral after all. Customer service deserved and excellence.
Lynne Phillips - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Heidi was able to give me options to suit what I wanted and could afford
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Until I read the policy i am rating as above
Michael Truman - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It seems to be a fair and valuable product. Gives great peace of mind, knowing that the family will not have to fund my funeral. I would recommend it to others.
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