%
- Over all Percentage 94
- empty 8
Rated /5 from 352828753212 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,5282,8753,212 customer reviews.
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Reviews
1969-1980 of 3528 reviews
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1969-1980 of 3212 reviews
Trusted Customer - 3 years ago
An exceptional experience end to end. Ashton...
Seniors Funeral Insurance
Product Review
Apart from the disappointment of the stand down period of 12 for months, other than accidental death, cover an overall good product with benefits to suit my situation.
Service Review
An exceptional experience end to end. Ashton understood what I was looking for and asking. His approach was professional and explained product options, benefits, premiums and was happy to work with me on pricing. The young lady I spoke to finalise my funeral cover was also exceptionally professional and explained everything in detail again when I changed my mind from my original request. Nothing these to employees demonstrated seemed too much and one could hear in their voices their desire to understand one's requirement and need. An absolute 100% experience.
Diane Kauvalu - 3 years ago
Very helpful and explained everything so clearly, we...
Seniors Funeral Insurance
Product Review
So easy to understand and straight and honest, so helpful in choosing the write plan for use,
Service Review
Very helpful and explained everything so clearly, we were so happy that we have decided to cover ourselves and we know that our children will have no worries in the future
Kenneth Edward Pillay - 3 years ago
The lady I spoke was Jane who was just great with all...
Seniors Term Life Insurance
Product Review
The cost of Insurance for a senior person is a bit on the expensive side.
Service Review
The lady I spoke was Jane who was just great with all the information she gave me.
Dianne Armstrong - 3 years ago
Its the long reading of the legal stuff that you then...
Seniors Funeral Insurance
Product Review
om a par with others I checked
Service Review
Its the long reading of the legal stuff that you then have to say y/n to and after many minutes who remembers the start
Trusted Customer - 3 years ago
Very informative and easy to understand.
Seniors Term Life Insurance
Product Review
The premiums are very high.
Service Review
Very informative and easy to understand.
Enrique - 3 years ago
Every thing was to perfection.. The person thatt took...
Seniors Funeral Insurance
Product Review
All good and meets my needs perfectly.
Service Review
Every thing was to perfection.. The person thatt took my initial enquiry and follow ed through at every stage of the buying process.. was: highly professional, as answering all my questions without any hesitation. Obviously, she had great knowledge of the product, extremely dedicated to providing an excellent customer experience and service. All details were explained, in a way that I understood immediately.. The follow up by email option to simply click on the call back request box when ready to discuss the policy and confirm that I indeed I did want to purchase it. Was surburb in that she called me back within 2 minutes!!! I have noted this sales feature and will be definitely implementing it my company which is in development. One could sense her smile, hear her professional and light hearted humourous voice. All this added up to be one of the best purchasing experiences I have ever had. She was delightful in every way and at every time of contact. Her communication skills were outstanding!!! I shall never expect the same level of service again because it was and is so rare. Thank you and I wish all the best for her and the Seniors team. Kind regards Michael Bartram, God's peace. .
Leslie Jeyapalan Ayathuray - 3 years ago
Good Service well informed about product.
Seniors Term Life Insurance
Product Review
Good product and well managed.
Service Review
Good Service well informed about product.
Trusted Customer - 3 years ago
The lady Jane was her name she explained the insurance...
Seniors Funeral Insurance
Product Review
Because I signed up and everything was explained very well.
Service Review
The lady Jane was her name she explained the insurance very well to me and yes we will definitely use this service again.
Trusted Customer - 3 years ago
Very clear and concise information on our future...
Seniors Funeral Insurance
Product Review
Excellent customer service.
Service Review
Very clear and concise information on our future policy.
Judy Hogg - 3 years ago
Got back to me very promptly and were very happy to...
Seniors Funeral Insurance
Product Review
Exactly what I was wanted
Service Review
Got back to me very promptly and were very happy to answer questions
Trusted Customer - 3 years ago
Call was during work time and took too long.
Seniors Term Life Insurance
Service Review
Call was during work time and took too long.
Trusted Customer - 3 years ago
The customer service representative I had was AMAZING!...
Seniors Funeral Insurance
Product Review
Worthwhile for the purpose and intention .. very helpful and super convenient service option
Service Review
The customer service representative I had was AMAZING! They were patient, friendly, empathetic, genuine and very knowledgeable. I felt like I was their only customer for the entire day and did not feel rushed or insignificant. The best CSA I have had in a long time .. well done Aidan!
Trusted Customer - 5 years ago
Awesome clear and friendly . Did not hurry and tone...
Seniors Funeral Insurance
Service Review
Awesome clear and friendly . Did not hurry and tone was calm.
Eileen Wineera - 5 years ago
I like to thank Ashta for everything, he explained all...
Seniors Funeral Insurance
Service Review
I like to thank Ashta for everything, he explained all I was very happy for his services.
Rowena Harris - 5 years ago
The representative was very helpful, informative and...
Seniors Funeral Insurance
Service Review
The representative was very helpful, informative and was able to help me make the right decision. Also I could understand her clearly and the policy on offer.
Swaran Kaur - 5 years ago
The service was good and was fully informed about...
Seniors Funeral Insurance
Service Review
The service was good and was fully informed about product and services.
Brandan Hooper - 5 years ago
Very helpful and friendly
Seniors Funeral Insurance
Service Review
Very helpful and friendly
Audrey Aroha Rota - 5 years ago
The explanation of all requirements and advancements...
Seniors Funeral Insurance
Service Review
The explanation of all requirements and advancements in regards to the acquisition of the Funeral Insurance was explained in plain simple English and when I found it necessary to have any part repeated and again explained, the Lady was very happy to do this for me..I am extremely happy to take up this opportunity to make my demise so much more simpler and less monetary problems for my family. Thank You. Audrey Aroha Rota.
Marie Robinson - 5 years ago
I was able to understand the person on the phone. They...
Seniors Funeral Insurance
Service Review
I was able to understand the person on the phone. They were clear and polite. The policy is simple
Susan Buglass - 5 years ago
The lady explained everything well, was patient with...
Seniors Funeral Insurance
Service Review
The lady explained everything well, was patient with me as an older person. Respectful and knew her stuff
Marguerita Waamu - 5 years ago
Great offer with funeral plan affordable, up to 85...
Seniors Funeral Insurance
Service Review
Great offer with funeral plan affordable, up to 85 years old there's just so much pros to join thank you.
Trusted Customer - 5 years ago
Good service I've only just lost my partner of 32...
Seniors Funeral Insurance
Service Review
Good service I've only just lost my partner of 32 years three weeks ago my family felt I was rushing into this without giving myself to mourn first act later I feel I have but the person who interviewed me said he will ring back in two weeks and see what I feel then
Norman Bateman - 5 years ago
Funeral insurance
Seniors Funeral Insurance
Service Review
Funeral insurance
Murray Gorringe - 5 years ago
I had a phone call within five minutes, and signed up...
Seniors Funeral Insurance
Service Review
I had a phone call within five minutes, and signed up within thirty minutes, after I asked for a quote online.
Trusted Customer - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
A bit expensive for the cover amount
Michael Ridderhof - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
I did not purchase anything
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I'm happy with what I was quoted with and also very happy that it was affordable for my partner and myself.
John Barry Mccreedy - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Have no thoughts really. I required funeral insurance and after looking around, settled on this one
Bridget Rukuwai - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Because I could afford much at this stage and the young man was very understanding
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person I spoke too made sure I understood the details of the insurance I was purchasing
Peta Reo - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Work with what I could afford
Carol Sheldon - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Simple language. no pressure to buy
Trusted Customer - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
i believe i have purchased a good product
Ielome Alo - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
this is because the more cover I want, the expensive it is, would like to see premiums come down, because most people can not afford to take out Life Insurance.
Anthony Shields - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Everything I requested was done in a timely manner, an done with clear communication thank you
Michael Willis - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Seems to be what we wanted.
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