%
- Over all Percentage 94
- empty 8
Rated /5 from 273824012422 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,7382,4012,422 customer reviews.
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Reviews
2113-2124 of 2738 reviews
2113-2124 of 2401 reviews
2113-2124 of 2422 reviews
Michelle Wairau - 5 years ago
Was satisfactory
Seniors Funeral Insurance
Service Review
Was satisfactory
Trusted Customer - 5 years ago
The product appears good but the person I dealt with...
Seniors Funeral Insurance
Product Review
I think it meets my requirements and plenty of information provided and easy to understand
Service Review
The product appears good but the person I dealt with plunged right into an application format instead of giving me time to prepare.
Maria Johanna Venter - 5 years ago
Friendly, professional help. Very good knowledge.
Seniors Funeral Insurance
Product Review
Very good policy with excellent benefits
Service Review
Friendly, professional help. Very good knowledge.
Trusted Customer - 5 years ago
The lady on the phone was very friendly and...
Seniors Funeral Insurance
Product Review
Great terms and I'll be saving money
Service Review
The lady on the phone was very friendly and professional, obviously very good at her job
Trusted Customer - 5 years ago
Explained the policy well and it was easy to...
Seniors Funeral Insurance
Product Review
This policy serves my needs. I like that payments go down as I get older and as income becomes less. It has great benefits.
Service Review
Explained the policy well and it was easy to understand. The agent was respectful and patient. I would recommend this service.
Nicola Jane Newman - 5 years ago
Had a great time.... enjoyed the ease of service. And...
Seniors Funeral Insurance
Product Review
Had the best of service. She didnt mind my questions
Service Review
Had a great time.... enjoyed the ease of service. And great wotk from team
Wanda Trainor - 5 years ago
Helpful and polite, answered all my questions and gave...
Seniors Funeral Insurance
Product Review
It won't go up thats amazing. Makes me feel confident that no matter what I'll be covered with this policy.
Service Review
Helpful and polite, answered all my questions and gave me a relaxed and enjoyable experience. I've been going through a difficult time and she was so understanding and allowed me time to make the best choice for my circumstances. Thank you
Trusted Customer - 5 years ago
The service was great. The only complaint I had was...
Seniors Funeral Insurance
Service Review
The service was great. The only complaint I had was the constant ringing while I decided what I wanted to do. Either way I made the right choice, thankyou.
Trusted Customer - 5 years ago
Really appreciated the service I received from Heidi. ...
Seniors Funeral Insurance
Product Review
I dont have any comment here
Service Review
Really appreciated the service I received from Heidi. She was very knowledgeable, understanding. Great customer service / people skills
Trusted Customer - 5 years ago
Yes highly recommended and happy with their funeral...
Seniors Funeral Insurance
Product Review
Great product and would recommend
Service Review
Yes highly recommended and happy with their funeral insurance product.
Trusted Customer - 5 years ago
It was great service. The answers I received to my...
Seniors Funeral Insurance
Product Review
It suits me as I dont qualify for life insurance.
Service Review
It was great service. The answers I received to my questions was easily understood by me.
Trusted Customer - 5 years ago
Great lady to talk to and very informative and a great...
Seniors Funeral Insurance
Product Review
better on everything compared to other funeral policies
Service Review
Great lady to talk to and very informative and a great product, but ****** hell a long winded process on the phone for a deaf person not entirely sure I got everything right, seems like a top of the line policy with better everything just too jolly long to deal with.
Paul Stevens - 6 years ago
They were friendly and helpful and answered any...
Seniors Funeral Insurance
Service Review
They were friendly and helpful and answered any questions in a simple informative manner
Maurice Prendiville - 6 years ago
Extremely prompt follow up, great product and very...
Seniors Funeral Insurance
Service Review
Extremely prompt follow up, great product and very informed and efficient sales person.
Trusted Customer - 6 years ago
Fantastic, I've dealt with Heidi now regarding a few...
Seniors Funeral Insurance
Service Review
Fantastic, I've dealt with Heidi now regarding a few enquiries and she has always been helpful, enthusiastic and lovely to deal with. She is the reason I continued to enquire on behalf of other family members and have recommended they look at NZ Seniors not only for their policies but friendly and helpful service.
Trusted Customer - 6 years ago
Very clear instructions. Friendly customer service.
Seniors Funeral Insurance
Service Review
Very clear instructions. Friendly customer service.
Cheryl Rendell - 6 years ago
The person I spoke to was brilliant at getting to know...
Seniors Funeral Insurance
Service Review
The person I spoke to was brilliant at getting to know a little about me before launching into the sales talk. Once we decided on my needs she made sure at every step I understood what was happening and gave me the opportunity to ask as many questions as I liked. All in all it was the closest thing to a perfect experience as you can get and I would not hesitate to recommend this service to others as a result.
Warren Aubin Pendergrast - 6 years ago
Very pleasant
Seniors Funeral Insurance
Service Review
very pleasant
Trusted Customer - 6 years ago
Answered all my questions, repeated anything I didn’t...
Seniors Funeral Insurance
Service Review
Answered all my questions, repeated anything I didn't understand, definitely yes I would recommend them
Mary Elizabeth Phillips - 6 years ago
They explained clearly any queries i had if i was...
Seniors Funeral Insurance
Service Review
They explained clearly any queries i had if i was unsure. She was patient with answering any questions i might have. Very good customer service. Thank youu
Gillian Hellberg - 6 years ago
The woman we dealt with was excellent and always rang...
Seniors Funeral Insurance
Service Review
The woman we dealt with was excellent and always rang back when she said she would. Made sure we fully understood what we were getting.
Marg - 6 years ago
Informative, clear speaking and personable lady on...
Seniors Funeral Insurance
Service Review
Informative, clear speaking and personable lady on phone. Extremely prompt phone call! Clear info on conditions of funeral cover, with written backup promptly sent. Surprised the call was from Australia though! The time frame for making decision to go with it or not is adequate...and therefore no sense of any pressure. More expensive than I had anticipated, but also is the extra cover and opportunities offered.
Trusted Customer - 6 years ago
It was very good. Understood what I was signing up...
Seniors Funeral Insurance
Service Review
It was very good. Understood what I was signing up for. It was very thorough and the lady was polite.
Darryl John Amalfitano - 6 years ago
Explained everything very well and was very patient...
Seniors Funeral Insurance
Service Review
Explained everything very well and was very patient with a slightly deaf person. I would recommend them.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
As stated above the experience with the consultant was excellent. The cover we purchased suited our needs, it was easy to understand and had very good benefits attached as compared to other Insurance providers. The only downside that on the website that when a customer purchased a policy there was the offer of a free 'will kit', when speaking to the consultant about it last night he advised that only applied to Australia and not New Zealand, please re-look at your website. I would really appreciate a 'will kit' as per stated on your website.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great had a very positive experince
Trevor Lambert - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good cover and I like the fact that the payout occurs in 12 months rather than 24
Kerrin Price - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The policy is fit for purpose, as with my wife of 48 years,passing away on the 28th July 2019 ,i was able to sort out the monetary expenses as (1) I held a power of attorney and (2) her life insurance policy was a blessing. Now i have the satisfaction and security of not leaving my two siblings out of pocket when its my time to move on.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Plain,simple & straight forward with no hidden clauses or catchs
Reymond De Bruto - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Simple procedure and good service
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
On paper, this purchase will provide my family immediate funds to fulfill my wishes.
Rosemarie Ann Ward - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great, peace of mind and a premium I can afford.
TAL - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Will wait to see how this pans out
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
very straight forward ,easy to understand
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Was exactly what I wanted, the right amount of cover for my funeral and the efficiency that it gets paid out.
Pieternella Thom - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I thought it was reasonable and had added benefits.
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