%
- Over all Percentage 94
- empty 8
Rated /5 from 322227042906 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,2222,7042,906 customer reviews.
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Reviews
2137-2148 of 3222 reviews
2137-2148 of 2704 reviews
2137-2148 of 2906 reviews
Sheila Lalich - 4 years ago
They listened to me and explained everything clearly...
Seniors Funeral Insurance
Product Review
The insurance I got was what I wanted and was affordable for me, the benefits were also very good.
Service Review
They listened to me and explained everything clearly and plainly, were very polite and pleasant to talk to.
Marianne Pou - 4 years ago
Both representatives were clear with their...
Seniors Funeral Insurance
Product Review
My sister compared what she was paying for our mother's funeral insurance to what had been offered to me and she was most impressed. Policy is not word-junked, it is clear and in a language that can be understood.
Service Review
Both representatives were clear with their communication, gave me ample opportunities to ask questions, made sure I fully understood what they were saying.
Rawiri Wihapi - 4 years ago
I found the process easy to do and very convenient...
Seniors Funeral Insurance
Product Review
Within my budget to afford maximum benefit.
Service Review
I found the process easy to do and very convenient over the phone. Highly recommend.
Thomas Darling - 4 years ago
Explained the policy well
Seniors Funeral Insurance
Service Review
Explained the policy well
Jeanette Curd - 4 years ago
Polite, friendly, well and clearly explained...
Seniors Funeral Insurance
Service Review
Polite, friendly, well and clearly explained information, patient
Debbie Rodwell - 4 years ago
Very professional... Excellent phone manner
Seniors Funeral Insurance
Product Review
Very competitive... Lovely lady
Service Review
Very professional... Excellent phone manner
John Hollands - 4 years ago
Very well mannered and explained everything very...
Seniors Funeral Insurance
Product Review
Very simple a very good experience and would recommend others if they are considering to check it.And not pushy.
Service Review
very well mannered and explained everything very well,and not pushy.Explained good options and able to answer any questions.
Carol Taurua-mccready - 4 years ago
I found my experience on my phone discussion re...
Seniors Funeral Insurance
Service Review
I found my experience on my phone discussion re obtaining the quote I requested amounted to "pressurized salesmanship by the person dealing with my request for information. He spoke rapidly and attempts to cram information. If I wanted to ask questions/clarify points; I had to speak over him; butt in and halt the barrage non-stop torrent of his information which I found annoying, frustrating, and downright impolite. I was noting relevant significant points. Overall I feel I have been " put off" by the so-called "pressure tactics" employed for my quote discussion.
Matekino Barbara Elizabeth Bennett - 4 years ago
Customer service was clear and precise thank you.,...
Seniors Funeral Insurance
Product Review
I am very pleased with myself to have this insurance policy with your company because it is comforting to know my “New Year of 2022 “ has stated with this application and that this insurance policy itself is clear and understandable but, it covers more for me as it's the greatest gift I could give to my family knowing they don't have to worry about anything when I pass away. All of the content of this insurance policy although I haven't fully read I am trusting it will meet it's requirements legally in all respects, it is now up to me to meet mine, I thank you with all my heart to have such representation in the first of contact. your customer service who was excuse me but I have to say this “English spoken” taking the frustration away of understanding.
Service Review
Customer service was clear and precise thank you., this person sounded friendly and made me feel comfortable throughout the complete process. It was a pleasure to know I now have a insurance policy with your company, as I was inspired by your ad on tv and I remembered this actor always liked her in her days on tv, she seemed real then and real in your ad.. My payments for my insurance policy is realistic and affordable, I was expecting more but I'm sure I can keep my payments up so I am pleased with that. This is my first insurance policy in my life and as I'm in my ‘sixties” I really do have a sense of peace of mind knowing that my family don't have to worry about my funeral expenses when I pass away this is the ultimate experience of showing my whole family I cared and love them with all my life. In closing and since it's only the first stage of the process it will remain to be seen that my commitment to this policy is vitally important that I meet with every payment for the betterment of my life and family. Thank you and I'm sorry if comments aren't technical of my insurance policy I really just care about my payment being met now and that I stay vigilant to them.
Trusted Customer - 4 years ago
Very understanding of a seniors needs by the customer...
Seniors Funeral Insurance
Product Review
Something that I had been thinking about but then was suddenly thrust into it due to a sudden death in the family.
Service Review
Very understanding of a seniors needs by the customer service person.
Trusted Customer - 4 years ago
The person I spoke to was very professional
Seniors Funeral Insurance
Product Review
Easy process, got what I wanted
Service Review
The person I spoke to was very professional
Trusted Customer - 4 years ago
Definitely would recommend they offered a call back...
Seniors Funeral Insurance
Product Review
Awesome and easy purchase process that only took us a few minutes and they encouraged us to ask questions to make sure everything was clear
Service Review
Definitely would recommend they offered a call back service, knowledgeable, friendly and very helpful staff
Wendy Stevenson - 6 years ago
Excellent.
Seniors Funeral Insurance
Service Review
Excellent.
Christine Powley - 6 years ago
Good and helpful.
Seniors Funeral Insurance
Service Review
Good and helpful.
James Laurie - 6 years ago
I was not too happy with your sales person.
Seniors Funeral Insurance
Service Review
I was not too happy with your sales person.
Trusted Customer - 6 years ago
The customer service representative was informative....
Seniors Funeral Insurance
Service Review
The customer service representative was informative. She explained the terms of the policy clearly. She was very engaging when I asked her a question. You could hear the warmth in her voice. She was very professional also.
Marlene Hemopo - 6 years ago
Excellent, so helpful and answered all my questions
Seniors Funeral Insurance
Service Review
Excellent, so helpful and answered all my questions
Trusted Customer - 6 years ago
Victor spoke slowly and clearly. I was able to...
Seniors Funeral Insurance
Service Review
Victor spoke slowly and clearly. I was able to understand what he said. He explained the way your insurance fund work and it was what I was looking for.
Trudy Jonson - 6 years ago
Teresa contacted me the very next day and discussed...
Seniors Funeral Insurance
Service Review
Teresa contacted me the very next day and discussed the policy at length. She was very efficient and easy to talk to.
Trusted Customer - 6 years ago
The lady that rung me was very polite, and she...
Seniors Funeral Insurance
Service Review
The lady that rung me was very polite, and she explained the policy in a way that I could understand and that is what made my mind up to go with the policy I took out with NZ Senior insurance. Top marks to her.
Freda Faye - 6 years ago
Very impressed with Dimalka whom i was speaking to, he...
Seniors Funeral Insurance
Service Review
Very impressed with Dimalka whom i was speaking to, he spoke very good english and explained the proceedure very clearly. I was very excited hearing him explain the process. He answered my questions without hesitation and I was satisfied that this policy will work for me. I am feeling very grateful and sense of relief that i have made the right decision in joining you. Look forward to hearing from you. Regards, Freda Faye
Babara - 6 years ago
Very helpful, informative and professional.
Seniors Funeral Insurance
Service Review
Very helpful, informative and professional.
Ngatokorima Nelson - 6 years ago
Excellent service from Theresa? I think that was her...
Seniors Funeral Insurance
Service Review
Excellent service from Theresa? I think that was her name, who I spoke too. About and making a decision to get insured. She was very helpful and made the process easier to understand as she informed me of all my options.
Lea Batlajeri - 6 years ago
Well done in providing me with excellent service
Seniors Funeral Insurance
Service Review
Well done in providing me with excellent service
Susan Buglass - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Haven't yet seen written contract.
Marguerita Waamu - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent efficient application
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Im not ready to comment right now maybe in 2 weeks time okay till then ask me then
Norman Bateman - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Fiery professional staff with good product knoledge
Murray Gorringe - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good money for product value
Wendy Kohi - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The premium is a bit higher then my old insurer, but the sence of security is worth the extra cost.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Gives me peace of mind for my family
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I got good funeral coverage for a minimal fortnightly payment
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Some extra rewards for the customer
claire - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
it was very helpful and also very good thank you
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The price and no hassle !!
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Thank you for your kindness and patience within the process which was lengthy
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