%
- Over all Percentage 94
- empty 8
Rated /5 from 261123202295 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,6112,3202,295 customer reviews.
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Reviews
2137-2148 of 2611 reviews
2137-2148 of 2320 reviews
2137-2148 of 2295 reviews
Sonia Higgins - 6 years ago
Service very good however felt the sales rep was abit...
Seniors Funeral Insurance
Product Review
Best deal of 3 companies i got quotes from.
Service Review
Service very good however felt the sales rep was abit robotic.
Trusted Customer - 6 years ago
Found the lady that called me very helpful. She kept...
Seniors Funeral Insurance
Product Review
Was looking for funeral insurance and think this is the right one for me.
Service Review
Found the lady that called me very helpful. She kept asking if I understood things she was telling me.
Sharon Zoe Mclean - 6 years ago
Francis was who I dealt with he was such a warming...
Seniors Funeral Insurance
Product Review
The purchase meets my need and I was able to purchase one that was affirdable to me at the present. No pushy conversation to go beyond my budget which was great. Ability to go up in future as well which is great. Thank you.
Service Review
Francis was who I dealt with he was such a warming welcoming and knowledgeable person and I felt very comfortable talking with him. He was happy to go with what I wanted and told me everything I needed to know. Thank you Francis you deserve a raise!!
April Popata - 6 years ago
Great I'm happy not to put any pressure on my kids
Seniors Funeral Insurance
Product Review
Yes satisfied
Service Review
Great I'm happy not to put any pressure on my kids
Vilna Jacqueline Gough-jones - 6 years ago
Courteous person on the phone - excellent discussion...
Seniors Funeral Insurance
Product Review
Value for money contributed. I like the capped premium and the fact that I will not lose whatever I have paid into the policy. The fact that my beneficiaries will be paid out the higher of benefit or premiums paid is big plus factor. I like the reduction of 5% every 5 years. I like the 10% payback of premiums afetr 12 months. I like the fact that policy is valid after 12 months.
Service Review
Courteous person on the phone - excellent discussion on what was offered for the Funeral Policy. Good help with completing the application. Prompt email response and postage of policy documents. My only concern is the credit rating of B. I would have preferred one of A. But trust that payments will happen and the parent company remains stable
Jan Wiechern - 6 years ago
Very thorough explanation from Dee. She was...
Seniors Funeral Insurance
Product Review
very fair policies which seem quite transparent
Service Review
Very thorough explanation from Dee. She was professional well informed and very patient while I assimmilated all the information. I also felt no pressure to do anything
Longinusi Veamatahau - 6 years ago
Good very understanding, helpful, explain clearly the...
Seniors Funeral Insurance
Product Review
Godd price n reward
Service Review
Good very understanding, helpful, explain clearly the policy
Trusted Customer - 6 years ago
Was very informative and helpful
Seniors Funeral Insurance
Product Review
Service was excellent
Service Review
Was very informative and helpful
Phyllis Rose Nicol - 6 years ago
Were able to compare their product succinctly with...
Seniors Funeral Insurance
Product Review
Can't too soon to know
Service Review
Were able to compare their product succinctly with their competitors.
Trusted Customer - 6 years ago
Very helpful and not pushy.
Seniors Funeral Insurance
Product Review
It appears to be the best insurance for us.
Service Review
Very helpful and not pushy.
Lisa Bellamy - 6 years ago
Good service, all info given & questions answered,...
Seniors Funeral Insurance
Product Review
Good, informative
Service Review
Good service, all info given & questions answered, prompt & efficient, just the australian accent was slightly hard to understand if speaking to fast, and wondered why the call centre is in Australia, which made me wonder if the company is Australian owned.
Trusted Customer - 6 years ago
Good & very clear
Seniors Funeral Insurance
Product Review
Fair
Service Review
Good & very clear
Terence Kilburn - 6 years ago
Both times have been great people to talk...
Seniors Funeral Insurance
Service Review
both times have been great people to talk to. everything is explained,,nice and easy,,no rush to sell and get of the phone. very nice people and great funeral insurance,,thanks
Trusted Customer - 6 years ago
Excellent .. sales rep teresa was couteous,friendly...
Seniors Funeral Insurance
Service Review
excellent .. sales rep teresa was couteous,friendly and believed in the product..explained the benefits well...answered questions ..bravo kiwi from tauranga ..!!
Trusted Customer - 6 years ago
Ethan was very informative, well mannered and...
Seniors Funeral Insurance
Service Review
Ethan was very informative, well mannered and confident, he answered all our questions and most importantly was patient with my dad who has basic vocabulary and cannot hear well, we also asked for premiums to be paid fortnightly on a certain day, so in the end we chose NZ senior because of what we liked in the policy, it was just a little higher in premiums compared to the other funeral insurances but the benefits far exceed the price and is still affordable. Dad's happy I'm happy
Catherine Goldsack - 6 years ago
It was great very clear information and very easy to...
Seniors Funeral Insurance
Service Review
It was great very clear information and very easy to understand, just great.
Trusted Customer - 6 years ago
Everything was explained clearly and fully.
Seniors Funeral Insurance
Service Review
Everything was explained clearly and fully.
Trusted Customer - 6 years ago
Courtney was very nice to speak to, very informative...
Seniors Funeral Insurance
Service Review
Courtney was very nice to speak to, very informative and answered all my questions. Phoned back when she said she would.
Toni Wilson - 6 years ago
Yes I would highly recommend them to anyone. Person I...
Seniors Funeral Insurance
Service Review
Yes I would highly recommend them to anyone. Person I spoke to was very good at her job.
Trusted Customer - 6 years ago
Firstly, I was impressed by your promptness in dealing...
Seniors Funeral Insurance
Service Review
Firstly, I was impressed by your promptness in dealing with my request for information, and then equally impressed with the gracious, informative and helpful agent who assisted me in making a very suitable choice.
Sharon Abernethy - 6 years ago
Very informative. He knew his product very well. There...
Seniors Funeral Insurance
Service Review
Very informative. He knew his product very well. There was a lot of information to absorb over the phone and was quite difficult as I was working at the time. I will read the document thoroughly and hopefully I am happy to continue with the quote etc. Thanks
Nida Robertson - 6 years ago
Excellent service
Seniors Funeral Insurance
Service Review
Excellent service
Ueite Letalu - 6 years ago
Great and friendly service. On the spot without...
Seniors Funeral Insurance
Service Review
Great and friendly service. On the spot without paperwork. Well explained by Rep Teresa.
Mary Poulson-vailima - 6 years ago
Good details
Seniors Funeral Insurance
Service Review
Good details
Helen Cholmondeley - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Does exactly what it says on the packet - when I die everything is covered without complication.
David Higgie - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Brilliant to deal with. Easy to speak with sometimes hard to understand, but he did clarify his words.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
A bit more expensive, but I like the benefit of being able to claim whichever is higher of your sum insured or premiums paid.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Everything is good.......
David Dawson - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very competitive costs and service
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I would have preferred an automatic payment rather than a direct debit. I am disappointed you do not have that option.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great explanation of the service
Pauline Reid - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I just filled that part in
Terence Kilburn - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
only what i said earlier, great people to talk to,,real great insurance,thanks
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
liked the coverage of the product .. ..the living benefits are good options
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Compares very favourably with other funeral insurance schemes available in NZ.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Appears to be everything I would expect.
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