%
- Over all Percentage 94
- empty 8
Rated /5 from 261123202295 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,6112,3202,295 customer reviews.
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Reviews
2125-2136 of 2611 reviews
2125-2136 of 2320 reviews
2125-2136 of 2295 reviews
Trusted Customer - 6 years ago
The service is brilliant.
Seniors Funeral Insurance
Product Review
That,when its time for me to go, my family left behind will be in peace of mind..
Service Review
The service is brilliant.
Trusted Customer - 6 years ago
Explained everything very clearly
Seniors Funeral Insurance
Product Review
Great customer service and detaik
Service Review
Explained everything very clearly
Trusted Customer - 6 years ago
Humble service
Seniors Funeral Insurance
Service Review
Humble service
Trusted Customer - 6 years ago
You offer more guarantees and cheaper premium rates...
Seniors Funeral Insurance
Service Review
You offer more guarantees and cheaper premium rates than any other insurance company I have been with for years.
Trusted Customer - 6 years ago
Service good bit I didn’t really want the policy read...
Seniors Funeral Insurance
Product Review
Great value. Good product
Service Review
Service good bit I didn't really want the policy read to me - get a proper online process
Charles Herbert Thomas Ding - 6 years ago
Good listener(s) both people I had phone dealings...
Seniors Funeral Insurance
Product Review
the prime driver for us accepting = Pinnacle underwriting it. Premiums, policy conditions and actuarial background that takes age into account all good. NZ Seniors insistence on DD instead of our preference for Auto Payment was initially a deal breaker, but the Pinnacle connection won the day. I will be making overtures to Nz seniors at a later time to help remove that intractability.
Service Review
Good listener(s) both people I had phone dealings with. Straightforward comments and questions, carefully presented to avoid ambiguity or risk of misleading. intractability on accepting Automatic payments by insisting on direct debit seems draconian,
Eric Sim - 6 years ago
Initially did not contact as agreed.
Seniors Funeral Insurance
Product Review
It meets my requirements
Service Review
Initially did not contact as agreed.
Graham Howard Smith - 6 years ago
1. Patience. They showed patience and understanding...
Seniors Funeral Insurance
Product Review
2nd to none.
Service Review
1. Patience. They showed patience and understanding while communicating with elderly. 2. People skills Treated people as human beings and not robots. 3. Listening skills. Listened to the needs of the client and offered constructive suggestions for the benefit of the client.
Clarence Jones - 6 years ago
EXCELLENT SERVICE
Seniors Funeral Insurance
Product Review
Great staff told every thing i needed to know
Service Review
EXCELLENT SERVICE
Trusted Customer - 6 years ago
Clear, professional and excellent.
Seniors Funeral Insurance
Product Review
It covered everything I wanted to know about funeral insurance, particularly the benefits.
Service Review
Clear, professional and excellent.
Trusted Customer - 6 years ago
IT wasso easy a nice young man helped me we went...
Seniors Funeral Insurance
Product Review
Because they were easy to talk to and so so nice
Service Review
IT wasso easy a nice young man helped me we went through things and i had a wonderful stress free intoview u people are wondefful just one question the polices that i had that will be added to my new and i will only be paying the one insurance each forthnight thank u people u have been wonderful Phyllis Beverley Rawlinson
Trusted Customer - 6 years ago
Kind, helpful, informative.
Seniors Funeral Insurance
Product Review
I wanted to renew my insurance &felt supported to do so.
Service Review
Kind, helpful, informative.
Trusted Customer - 6 years ago
The representative I spoke to was absolutely amazing....
Seniors Funeral Insurance
Service Review
The representative I spoke to was absolutely amazing. She was well informed on all questions I presented to her.
Maryanne Matranga - 6 years ago
I would like to thank Joseph for the great customer...
Seniors Funeral Insurance
Service Review
I would like to thank Joseph for the great customer service. He explained everything clearly and patiently. He was very knowledgeable about the products that you offer and worked with me to get the best coverage that I can afford.
Maria Noor - 6 years ago
Very friendly person on the phone who answered all my...
Seniors Funeral Insurance
Service Review
Very friendly person on the phone who answered all my questions and explained everything very clearly and concisely
Helen Cholmondeley - 6 years ago
The phone contact was clear and polite, she covered...
Seniors Funeral Insurance
Service Review
The phone contact was clear and polite, she covered all the details I wanted to know and I didn't have to "push 1 0r 2" at any stage.
David Higgie - 6 years ago
They were brilliant and worked out an affordable...
Seniors Funeral Insurance
Service Review
They were brilliant and worked out an affordable product for me, within my budget and that will be easy to increase as my situation changes.
Trusted Customer - 6 years ago
The agents were very thorough and clear in terms of...
Seniors Funeral Insurance
Service Review
The agents were very thorough and clear in terms of disclosing all information that we needed to know. It just seemed a bit overkill as they told me "all calls are recorded and advice is general in nature and may not be suitable for your individual's needs" or whatever like 7 times in the conversation. I know you want to cover your ***** but it just dragged the whole process out.
Trusted Customer - 6 years ago
Everything
Seniors Funeral Insurance
Service Review
Everything
Trusted Customer - 6 years ago
Quick response and very informative. The call back was...
Seniors Funeral Insurance
Service Review
Quick response and very informative. The call back was exactly when I was told it would be.
David Dawson - 6 years ago
Excellent explanation of services offered. Patience...
Seniors Funeral Insurance
Service Review
Excellent explanation of services offered. Patience and understanding of my needs.
Trusted Customer - 6 years ago
They were prompt courteous and helpful. The...
Seniors Funeral Insurance
Service Review
They were prompt courteous and helpful. The representative explained everything to me.
Trusted Customer - 6 years ago
Great service
Seniors Funeral Insurance
Service Review
Great service
Pauline Reid - 6 years ago
Heidi was amazing on the phone. Covered everything...
Seniors Funeral Insurance
Service Review
Heidi was amazing on the phone. Covered everything well.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The product seemed comparable with other insurance products.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The product is comparable with other insurance providers.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I have still to discuss my purchase with my family when I see them next weekend.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I am happy with the terms and conditions of this product and recommend it to anyone
Pauline May Allen - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very Pleased with the detail of how it works.
Fiona Gregory - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Was easy and quick to get the cover sorted.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very thorough, fast, and efficient the person I spoke with knew their product and we're very friendly.
Ivan Ryniker - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
funeral insurance, all I needed.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
You are an Australian company selling insurance from Australia to New Zealander's who think they are dealing with a company in NZ
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The representative I was dealing with was very pleasant and not pushy at all which was the selling point for me. You have a valuable and knowledgeable employee there!!
Maryanne Matranga - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The product offered is pretty good. Just the fact that your beneficiaries can get back all the premiums you have paid into the policy once you are gone is quite comforting. One never knows what their financial situation will be in the future. The ability to opt out at 85 and get back some money would be a help during tougher times when fixed incomes will not cover unexpected expenses.
Maria Noor - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Perfect policy for myself and my partner with many advantages compared to other comapnies
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