%
- Over all Percentage 94
- empty 8
Rated /5 from 239221902076 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,3922,1902,076 customer reviews.
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Reviews
2125-2136 of 2392 reviews
2125-2136 of 2190 reviews
0-2076 of 2076 reviews
Trusted Customer - 6 years ago
I liked them because they are very friendly to talk...
Seniors Funeral Insurance
Product Review
Because the amount that i have chosen fits in with my budget.
Service Review
I liked them because they are very friendly to talk to, and didnt try to change my mind.
Freda Wendy Hopping - 6 years ago
Every thing was well explained to me. The consultant...
Seniors Funeral Insurance
Product Review
Everything was well explained to me and easy to understand
Service Review
Every thing was well explained to me. The consultant was very understanding when my phone went down and she called back straight away.
Trusted Customer - 6 years ago
Did not call back at the recommended time slot more...
Seniors Funeral Insurance
Product Review
best funeral insurance plans I've heard of. resolution to small detail responded promptly.
Service Review
did not call back at the recommended time slot more than twice. Sheer luck Michael was home when did get call back as normally would have been at work. emails addressed to Mr Graeme not Mr Michael Yorke
William Ormerod - 6 years ago
Very efficient
Seniors Funeral Insurance
Product Review
Good value, Hope I never have to use it
Service Review
Very efficient
Pearl Smythe - 6 years ago
The person we spoke with was extremely friendly,...
Seniors Funeral Insurance
Product Review
Very happy that we have signed up, happy with the policy. We rang a few providers before we spoke to New Zealand Seniors by far the best.
Service Review
The person we spoke with was extremely friendly, helpful and informative which made the process very easy and quick ensuring along the way that we understood what was being explained.
Deborah Anne Ramsay - 6 years ago
The Lady was clear with all the policy details etc she...
Seniors Funeral Insurance
Product Review
I was with Cigna but NZ Seniors had more benefits so I changed to them
Service Review
The Lady was clear with all the policy details etc she was well spoken, so easy to understand and she made the whole experience easy and straight forward
Trusted Customer - 6 years ago
Joseph listened to my request for insurance and...
Seniors Funeral Insurance
Product Review
Affordable. Peace of mind that I can take care of my family.
Service Review
Joseph listened to my request for insurance and answered key questions. Onboarding process completed in less than 15mins. Awesome experience!
Bruce Howat - 6 years ago
The young lady who I dealt with was delightful,...
Seniors Funeral Insurance
Product Review
Because that is the appropriate rating
Service Review
The young lady who I dealt with was delightful, incredible people skills
Trusted Customer - 6 years ago
Very good to deal with
Seniors Funeral Insurance
Product Review
They were very obliging and friendly explaining every
Service Review
Very good to deal with
Trusted Customer - 6 years ago
Everything explained well.
Seniors Funeral Insurance
Product Review
Everything explained in detail
Service Review
Everything explained well.
Linda Bennett - 6 years ago
Very friendly. Explained everything well and made sure...
Seniors Funeral Insurance
Product Review
Happy to have the policy I have. A relief to have it. Staff are so nice.
Service Review
Very friendly. Explained everything well and made sure I understood everything.
Trusted Customer - 6 years ago
Joseph was lovely. Friendly and professional. Helped...
Seniors Funeral Insurance
Product Review
The funeral cover is just what I wanted. Affordable and won't increase my premium.
Service Review
Joseph was lovely. Friendly and professional. Helped me get a funeral cover that suited me without trying to press for more than I wanted. Told me all the required information and legal stuff and still remained respectful and friendly.
Chris Slater - 6 years ago
The person I spoke on the phone with talked quickly...
Seniors Funeral Insurance
Service Review
The person I spoke on the phone with talked quickly and it was hard to understand her at times. She gave a huge lot of information at a time which was impossible to assimilate all at once. I knew I would be posted the information which I could read at my leisure and that I had a 30 day cooling off period so wasn't too worried in the first instance
Cheryl Porter - 6 years ago
Very pleasant experience, well spoken operator who...
Seniors Funeral Insurance
Service Review
Very pleasant experience, well spoken operator who made sure I answered all the questions correctly. She was very assured and knew what she was talking aBOUT.
Nancy Amiria Louise Howell - 6 years ago
The staff member was very helpful and friendly as well...
Seniors Funeral Insurance
Service Review
The staff member was very helpful and friendly as well as courteous. At no time was she pushy and if I got confused she was very patient with me.
Lee-anne Thompson - 6 years ago
Informative, friendly and took the time to explain and...
Seniors Funeral Insurance
Service Review
Informative, friendly and took the time to explain and listen
Shona Margaret Eden - 6 years ago
So easy to understand and a happy helpful person who...
Seniors Funeral Insurance
Service Review
So easy to understand and a happy helpful person who took me through the process.
Julia London - 6 years ago
Contacted me very soon after my initial email, clear...
Seniors Funeral Insurance
Service Review
Contacted me very soon after my initial email, clear concise messages, did not try to pressure me into quick decision, understood my limited income circumstances, sent info when they said they would. And made contact again when they said they would.
Tony Watt - 6 years ago
Your customer service, as in setting my insurance plan...
Seniors Funeral Insurance
Service Review
Your customer service, as in setting my insurance plan up, was very good. However, I cannot truly rate the product I am purchasing, as I will be dead when it is paid out. Your plan is exactly what I wanted, which is why I chose your company.
Annamaria Coervers - 6 years ago
Everything was explained very well and time was taken...
Seniors Funeral Insurance
Service Review
Everything was explained very well and time was taken to a swerve any questions
Donna Silbery - 6 years ago
The gentle man was very polite and willing to answer ...
Seniors Funeral Insurance
Service Review
the gentle man was very polite and willing to answer my questions fantastic service Thank you Donna
Lawrence Fenerty - 6 years ago
Explained everything clearly.
Seniors Funeral Insurance
Service Review
Explained everything clearly.
Trusted Customer - 6 years ago
I couldn't see anywhere on your website to reply...
Seniors Funeral Insurance
Service Review
I couldn't see anywhere on your website to reply completed policy once I had accepted it. Sent acceptance by email in the end.
Margaret Turner - 6 years ago
The person I spoke to was very polite and...
Seniors Funeral Insurance
Service Review
The person I spoke to was very polite and understanding.
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