%
- Over all Percentage 94
- empty 8
Rated /5 from 319726902881 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,1972,6902,881 customer reviews.
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Reviews
2161-2172 of 3197 reviews
2161-2172 of 2690 reviews
2161-2172 of 2881 reviews
Trusted Customer - 5 years ago
I received a phone call within 10 minutes of...
Seniors Funeral Insurance
Product Review
The policy offered is excellent and affordable and the cost is very competitive.
Service Review
I received a phone call within 10 minutes of requesting a quote. The Lady I spoke to was informative, professional and friendly. The process was so simple.
Carol Takua Waa - 5 years ago
I have answered that , the lady I spoke to was very...
Seniors Funeral Insurance
Product Review
Because people never think about how much funerals will cost a family when they leave this Earth .
Service Review
I have answered that , the lady I spoke to was very friendly and made sure I understood what she was saying..
Trusted Customer - 5 years ago
A very long wait time to get to talk to a human voice....
Seniors Funeral Insurance
Service Review
A very long wait time to get to talk to a human voice. I rang to cancel my husbands policy as he has passed away. He passed under the 12 month threshold. I was asked to provide a death certificate in order to cancel the policy. This is rediculous as they are not issued for up to 6 weeks after the death has been registerd. Effectively this would have meant 3 more fortnightly payments. If a person rings to cancel a policy for whatever reason they should not have to even give a reason and certainly should not be part of the ceasation process. Sending an email confirmation without a reason should be sufficient.
Trusted Customer - 5 years ago
Thorough communication with step by step confirmations...
Seniors Funeral Insurance
Product Review
superior to packages of competitors
Service Review
thorough communication with step by step confirmations of detail being understood
Agnes - 5 years ago
Well presented & very informative
Seniors Funeral Insurance
Product Review
Knew it all informative enjoyed the agent
Service Review
Well presented & very informative
Bob Ong - 5 years ago
Dee was exceptionally conversant, professional,...
Seniors Funeral Insurance
Product Review
It's a good package for a good sent off. ☺
Service Review
Dee was exceptionally conversant, professional, friendly and knowledgeable. Totally impressed to accept her offer.
Tina Tepania - 5 years ago
Great service, very easy to understand and confidant...
Seniors Funeral Insurance
Product Review
Policy seems great and safeguards my whanau when I am gone
Service Review
Great service, very easy to understand and confidant in all answers to my questions. Awesome experience
Joseph Strickland - 5 years ago
Customer service was on the medium to fast, and being...
Seniors Funeral Insurance
Product Review
Needed to be done for my family and myself to know that this is taken care of.
Service Review
Customer service was on the medium to fast, and being over the phone a bit daunting. Having no documentation to look at while listening to the operator/ team member was a lot of information to take in. I was not happy with giving banking information I feel there needs to be a better solution.
Trusted Customer - 5 years ago
Fast and easy process..Thank you
Seniors Funeral Insurance
Product Review
Affordable and convenient with your budget
Service Review
Fast and easy process..Thank you
Mafoaaeatakiheatamai Takitaki - 5 years ago
Very kind and patient with me
Seniors Funeral Insurance
Product Review
i'm glad they would cover me, i'm glad i rang and queried
Service Review
very kind and patient with me
Debbie Skipper - 5 years ago
They are great. They were clear about the policy what...
Seniors Funeral Insurance
Product Review
I was happy with the premium what I'm paying every fortnight on Wednesdays, they are awesome. Thanks. I needed to get insurance if anything happens to me.
Service Review
They are great. They were clear about the policy what they explain, and I was happy they didn't ask any medical questions as well.
Trusted Customer - 5 years ago
Excellent customer service, and advise
Seniors Funeral Insurance
Product Review
Too soon to comment, as policy just nee
Service Review
Excellent customer service, and advise
Trusted Customer - 6 years ago
Info given was clear and concise. Sales rep was polite...
Seniors Funeral Insurance
Service Review
Info given was clear and concise. Sales rep was polite and well spoken. Insurance package is affordable and has best terms compared with others in market place. I would fully recommended to other NZ seniors.
Trusted Customer - 6 years ago
Excellent service. Very informative.
Seniors Funeral Insurance
Service Review
Excellent service. Very informative.
Edward John Maxted - 6 years ago
The person I spoke with explained things simply and...
Seniors Funeral Insurance
Service Review
The person I spoke with explained things simply and was very patient
Trusted Customer - 6 years ago
Service provided for what I wanted
Seniors Funeral Insurance
Service Review
service provided for what I wanted
Shane Hawkins - 6 years ago
Yes very focoused
Seniors Funeral Insurance
Service Review
Yes very focoused
Linda Mcalister - 6 years ago
The response to my enquiry was second to none....
Seniors Funeral Insurance
Service Review
The response to my enquiry was second to none. Friendly service person. Her knowledge of the product was outstanding. Good listening skills. I felt as though she was working for me the customer and what my needs were. Well done.
Trusted Customer - 6 years ago
Very simple & friendly service..Excellent informative...
Seniors Funeral Insurance
Service Review
Very simple & friendly service..Excellent informative session.
Trusted Customer - 6 years ago
Great customer service easy to understand well...
Seniors Funeral Insurance
Service Review
Great customer service easy to understand well articulated
Kay Adsett - 6 years ago
The service was okay but VERY repetitive in terms of...
Seniors Funeral Insurance
Service Review
The service was okay but VERY repetitive in terms of repeating what is already available on the site.
Wayne Coley - 6 years ago
Viewed website following TV advertisement. Received...
Seniors Funeral Insurance
Service Review
Viewed website following TV advertisement. Received very prompt phone call and discussion followed. I worked for AMP for many many years and also Westpac Bnak. Fully conversant with Insurance. The lady was very pleasant to deal with, went through everything very thoroughly, understood my situation. The longer term benefits, discounts, one year refund are all helpful. No hesitation with proceeding.
Trusted Customer - 6 years ago
Prompt & efficent service carried out in a...
Seniors Funeral Insurance
Service Review
Prompt & efficent service carried out in a professional manner. Very friendly & knowledgeable contact person.
Andrew G Stewart - 6 years ago
OK service
Seniors Funeral Insurance
Service Review
OK service
Larry Donnell - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The cost is no better than whats being offered by other providers......I would have thought that being a seniors web sight you may have been a little more competitive on the cost.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
My policy was just what I needed to provide a sensible approach to helping my daughter when she will need it the most.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Okay to good. May not proceed
Andrew G Stewart - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
No one or one thing for that matter is perfect.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Gives me peace of mind knowing my family will have money for my funeral
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I like the product we purchase
Stephen Philip Jones - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Earlier comments cover this.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I'm happy that my family will be happy
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Was able to purchase the amount of cover required for my needs with no pressure,
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very affordable and easy to understand
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
A feeling of satisfaction knowing that my funeral costs will be taken care of and more importantly one less burden my children have to worry about.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Sounds good will wait and see
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