%
- Over all Percentage 94
- empty 8
Rated /5 from 287924862563 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,8792,4862,563 customer reviews.
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Reviews
2197-2208 of 2879 reviews
2197-2208 of 2486 reviews
2197-2208 of 2563 reviews
Wallace Rampersad - 5 years ago
Explanation of the policy.
Seniors Funeral Insurance
Service Review
Explanation of the policy.
Warwick Stevens - 5 years ago
The young man was an extremely good customer service...
Seniors Funeral Insurance
Product Review
There are a number of outstanding features in your funeral cover 1. Fixed premium 2. 5% rebate every 5 years 3. Payment either insured amount or total premiums paid..whichever is larger. 4. Opt out at 85yrs option. 5. No premiums after 90yrs old 6. Including accidental death and accidental injuries in cover 7. Only 1 yr stand down on death payment 8. No form filling or medical check
Service Review
The young man was an extremely good customer service person. He explained the company philosophy and ethos very well and I was very impressed with the ways in which the company cared for its clients. He also listened to my questions and replied to them fully and clearly He explained the fee structure well and i was able to take an affordable policy which will be a blessing to me.
John Kopua - 5 years ago
Very easy to understand your agent victor throughout...
Seniors Funeral Insurance
Product Review
i feel at ease now i have joined knowing that i am not leaving my family the bill
Service Review
very easy to understand your agent victor throughout the process so easy i should have started earlier in my life more young people should be made aware of how easy it is for them and there families instead of leaving it for the last minute thank you NZ Seniors
Diane Pulford - 5 years ago
It was very good everything was explained very well
Seniors Funeral Insurance
Service Review
it was very good everything was explained very well
Trusted Customer - 5 years ago
Helpful. knowledgeable, professional.
Seniors Funeral Insurance
Product Review
Offered exactly what I need
Service Review
Helpful. knowledgeable, professional.
Graham Braddock - 5 years ago
Very prompt reply to email inquiry. Policy explained...
Seniors Funeral Insurance
Product Review
Covers all my requirements.
Service Review
Very prompt reply to email inquiry. Policy explained well and in detail. Friendly consultant, no pushiness.
Morton Pita - 5 years ago
Hey Guys Awesome service by your rep. Very passionate...
Seniors Funeral Insurance
Product Review
It will be a great help for my family when I'm gone so thanks very much.
Service Review
Hey Guys Awesome service by your rep. Very passionate about what he does I can see, great asset for you guys. i wish I had joined earliar cheers.
Irene Graham - 5 years ago
They were very up front with wat they were saying I...
Seniors Funeral Insurance
Product Review
Very impressed, there company have more to offer than any other company we r pensioner's and loved the service we purchased thank u
Service Review
They were very up front with wat they were saying I asked questions an they answered well I would recommend them to my friends an family they were cheap which we could afford
Trusted Customer - 5 years ago
Clear speech open to questions if needed
Seniors Funeral Insurance
Service Review
clear speech open to questions if needed
James Marshall - 5 years ago
Karen is the best in all areas . recommend highly .
Seniors Funeral Insurance
Service Review
Karen is the best in all areas . recommend highly .
Trusted Customer - 5 years ago
Danielle was professional and efficient whilst still...
Seniors Funeral Insurance
Product Review
Like the benefits of funeral insurance. Especially that my beneficiaries will not receive less than I have paid.
Service Review
Danielle was professional and efficient whilst still making the sale personal. She was a delight to deal with and always checked to make sure I had understood everything completely. Exceptional service from a young lady at the end of her shift, when some young ones would have a slight rush in the sale at the end of their day, Danielle sounded as if she was just starting her day. Danielle is an absolute asset to your company. I hope you appreciate her.
Trusted Customer - 5 years ago
. Excellent
Seniors Funeral Insurance
Service Review
. Excellent
Margaret Brittain - 6 years ago
Joseph was informative and helpful and made the whole...
Seniors Funeral Insurance
Service Review
Joseph was informative and helpful and made the whole thing very easy
Paul Stevens - 6 years ago
They were friendly and helpful and answered any...
Seniors Funeral Insurance
Service Review
They were friendly and helpful and answered any questions in a simple informative manner
Maurice Prendiville - 6 years ago
Extremely prompt follow up, great product and very...
Seniors Funeral Insurance
Service Review
Extremely prompt follow up, great product and very informed and efficient sales person.
Trusted Customer - 6 years ago
Fantastic, I've dealt with Heidi now regarding a few...
Seniors Funeral Insurance
Service Review
Fantastic, I've dealt with Heidi now regarding a few enquiries and she has always been helpful, enthusiastic and lovely to deal with. She is the reason I continued to enquire on behalf of other family members and have recommended they look at NZ Seniors not only for their policies but friendly and helpful service.
Trusted Customer - 6 years ago
Very clear instructions. Friendly customer service.
Seniors Funeral Insurance
Service Review
Very clear instructions. Friendly customer service.
Cheryl Rendell - 6 years ago
The person I spoke to was brilliant at getting to know...
Seniors Funeral Insurance
Service Review
The person I spoke to was brilliant at getting to know a little about me before launching into the sales talk. Once we decided on my needs she made sure at every step I understood what was happening and gave me the opportunity to ask as many questions as I liked. All in all it was the closest thing to a perfect experience as you can get and I would not hesitate to recommend this service to others as a result.
Warren Aubin Pendergrast - 6 years ago
Very pleasant
Seniors Funeral Insurance
Service Review
very pleasant
Trusted Customer - 6 years ago
Answered all my questions, repeated anything I didn’t...
Seniors Funeral Insurance
Service Review
Answered all my questions, repeated anything I didn't understand, definitely yes I would recommend them
Mary Elizabeth Phillips - 6 years ago
They explained clearly any queries i had if i was...
Seniors Funeral Insurance
Service Review
They explained clearly any queries i had if i was unsure. She was patient with answering any questions i might have. Very good customer service. Thank youu
Gillian Hellberg - 6 years ago
The woman we dealt with was excellent and always rang...
Seniors Funeral Insurance
Service Review
The woman we dealt with was excellent and always rang back when she said she would. Made sure we fully understood what we were getting.
Marg - 6 years ago
Informative, clear speaking and personable lady on...
Seniors Funeral Insurance
Service Review
Informative, clear speaking and personable lady on phone. Extremely prompt phone call! Clear info on conditions of funeral cover, with written backup promptly sent. Surprised the call was from Australia though! The time frame for making decision to go with it or not is adequate...and therefore no sense of any pressure. More expensive than I had anticipated, but also is the extra cover and opportunities offered.
Trusted Customer - 6 years ago
It was very good. Understood what I was signing up...
Seniors Funeral Insurance
Service Review
It was very good. Understood what I was signing up for. It was very thorough and the lady was polite.
Wendy Bright - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good product covers my needs
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The policy was seemed transparent and easy to understand. It did not take long and was very stress free.
Anthony Calcroft - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
iI already answered all I want too
Shirley Jane Redfern - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very helpful easy to understand
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Managed to obtain exactly what I wanted. No pressure and had distinct impression that I was listened to and provided with the perfect package.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Glad I`ve got it started.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Just like above explained everything to me
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
good
Glenda Aiken - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great products
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Meets and exceeds my expectations of a funeral policy. Terms and conditions straightforward.
Daphne Coats - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I'm not purchasing due to being pressured into buying when all I wanted was a quote. IF I had received a quote only, I would have been calling back on Friday to make my first payment - not now though. I don't like being pressured into something and all I wanted yesterday was a quote
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The benefits with the funural plan were very hood
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