%
- Over all Percentage 94
- empty 8
Rated /5 from 266923582352 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,6692,3582,352 customer reviews.
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Reviews
2197-2208 of 2669 reviews
2197-2208 of 2358 reviews
2197-2208 of 2352 reviews
Sharon Zoe Mclean - 6 years ago
Francis was who I dealt with he was such a warming...
Seniors Funeral Insurance
Product Review
The purchase meets my need and I was able to purchase one that was affirdable to me at the present. No pushy conversation to go beyond my budget which was great. Ability to go up in future as well which is great. Thank you.
Service Review
Francis was who I dealt with he was such a warming welcoming and knowledgeable person and I felt very comfortable talking with him. He was happy to go with what I wanted and told me everything I needed to know. Thank you Francis you deserve a raise!!
April Popata - 6 years ago
Great I'm happy not to put any pressure on my kids
Seniors Funeral Insurance
Product Review
Yes satisfied
Service Review
Great I'm happy not to put any pressure on my kids
Vilna Jacqueline Gough-jones - 6 years ago
Courteous person on the phone - excellent discussion...
Seniors Funeral Insurance
Product Review
Value for money contributed. I like the capped premium and the fact that I will not lose whatever I have paid into the policy. The fact that my beneficiaries will be paid out the higher of benefit or premiums paid is big plus factor. I like the reduction of 5% every 5 years. I like the 10% payback of premiums afetr 12 months. I like the fact that policy is valid after 12 months.
Service Review
Courteous person on the phone - excellent discussion on what was offered for the Funeral Policy. Good help with completing the application. Prompt email response and postage of policy documents. My only concern is the credit rating of B. I would have preferred one of A. But trust that payments will happen and the parent company remains stable
Jan Wiechern - 6 years ago
Very thorough explanation from Dee. She was...
Seniors Funeral Insurance
Product Review
very fair policies which seem quite transparent
Service Review
Very thorough explanation from Dee. She was professional well informed and very patient while I assimmilated all the information. I also felt no pressure to do anything
Longinusi Veamatahau - 6 years ago
Good very understanding, helpful, explain clearly the...
Seniors Funeral Insurance
Product Review
Godd price n reward
Service Review
Good very understanding, helpful, explain clearly the policy
Trusted Customer - 6 years ago
Was very informative and helpful
Seniors Funeral Insurance
Product Review
Service was excellent
Service Review
Was very informative and helpful
Phyllis Rose Nicol - 6 years ago
Were able to compare their product succinctly with...
Seniors Funeral Insurance
Product Review
Can't too soon to know
Service Review
Were able to compare their product succinctly with their competitors.
Trusted Customer - 6 years ago
Very helpful and not pushy.
Seniors Funeral Insurance
Product Review
It appears to be the best insurance for us.
Service Review
Very helpful and not pushy.
Lisa Bellamy - 6 years ago
Good service, all info given & questions answered,...
Seniors Funeral Insurance
Product Review
Good, informative
Service Review
Good service, all info given & questions answered, prompt & efficient, just the australian accent was slightly hard to understand if speaking to fast, and wondered why the call centre is in Australia, which made me wonder if the company is Australian owned.
Trusted Customer - 6 years ago
Good & very clear
Seniors Funeral Insurance
Product Review
Fair
Service Review
Good & very clear
Brian Lloyd Hanham - 6 years ago
Hi I it is great and I will be happy when I get my...
Seniors Funeral Insurance
Product Review
I will be happy when I get my papers and happy with Danielle who made the deal go threw.One big THANKS.
Service Review
Hi I it is great and I will be happy when I get my papers.With thanks BL Hanham
Trusted Customer - 6 years ago
Very helpful with providing different quotes and...
Seniors Funeral Insurance
Product Review
I need to read the policy document in full but it looks like good value for money
Service Review
Very helpful with providing different quotes and clarifying what the premium would cover. Also very quick response to emailing from their website.
Christine Anne Phillips - 6 years ago
Liked the quick start so pleased as its something I've...
Seniors Funeral Insurance
Service Review
Liked the quick start so pleased as its something I've been meaning to do for a while - retirement is busy.
Betty Kereama - 6 years ago
They are friendly, patience n enlighting about points...
Seniors Funeral Insurance
Service Review
They are friendly, patience n enlighting about points I didn't quite understand. So far, so good
Trusted Customer - 6 years ago
Very professional service over the phone.
Seniors Funeral Insurance
Service Review
Very professional service over the phone.
Woltertine Elisabeth Twyford - 6 years ago
The service over the phone was excellent, answered all...
Seniors Funeral Insurance
Service Review
The service over the phone was excellent, answered all my questions and gave a lot of information. Not the cheapest deal in town but possibly the best in the long run.
Trusted Customer - 6 years ago
Customer service officer, was very clear and took the...
Seniors Funeral Insurance
Service Review
Customer service officer, was very clear and took the time to explain some parts of the policy.
Monty Flavell - 6 years ago
Stand down period is disappointing, Cost is expensive...
Seniors Funeral Insurance
Service Review
Stand down period is disappointing, Cost is expensive if you are old. Happy about the pay out if you die for return of all funds or the policy amount whichever is higher.
Trusted Customer - 6 years ago
They provided me with the quotes I wanted, called back...
Seniors Funeral Insurance
Service Review
They provided me with the quotes I wanted, called back when they said and made sure I understood the policy. What I was most impressed with is that they never made me feel obligated to buy. Awesome service!
Susan Chalmers - 6 years ago
Very prompt service Phone staff extremely helpful and...
Seniors Funeral Insurance
Service Review
Very prompt service Phone staff extremely helpful and friendly ( with one staff member I felt like an old friend by the end of the call!!)
Trusted Customer - 6 years ago
I was happy generally with the service. The young man...
Seniors Funeral Insurance
Service Review
I was happy generally with the service. The young man was pleasant and helpful with required information. I got very frustrated on my first point of contact.(no fault of the young man that I was talking to)9 I have a rural address and your system would not accept my true postal address. RD postal delivery is very specific your system needs to accept that, not just go by my postal code. Having said that my first lot of information did arrive. That did not take away from my frustration. Obviously at this point I am still waiting for my actual insurance documents to arrive. I was emailed them, but I can not down load the document. I would rather not of received it as an sttachment. But I guess that's your system. I actually requested a return phone call as my health was not good on the first day I was rung and the frustration was overwhelming. True to his word my calls were returned at the agreed time. I am very happy with the one on one service I received. I would like to thank your staff member for his polite effenciency. Made it very easy for me to make the decision of the value I wanted to take out. Giving me several quotes that I requested. He also gave me all the information clearly giving me lots of opportunities to ask any questions or for more information All the official stuff at the end was a bit mind numbing. But again probably a legal necessary. But this is so important to me not to leave my daughter with a debt when I die. So I am happy to get it sorted.
Trusted Customer - 6 years ago
Very good well explained
Seniors Funeral Insurance
Service Review
very good well explained
Trusted Customer - 6 years ago
Yes very helpful and explained things well. Product...
Seniors Funeral Insurance
Service Review
Yes very helpful and explained things well. Product exactly what I'm looking for and good price
Peter Tupp - 6 years ago
They called very quickly and gave a very good run down...
Seniors Funeral Insurance
Service Review
They called very quickly and gave a very good run down about the service. Joseph was very good explaining what it is all about.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
A bit more expensive, but I like the benefit of being able to claim whichever is higher of your sum insured or premiums paid.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Everything is good.......
David Dawson - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very competitive costs and service
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I would have preferred an automatic payment rather than a direct debit. I am disappointed you do not have that option.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great explanation of the service
Pauline Reid - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I just filled that part in
Terence Kilburn - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
only what i said earlier, great people to talk to,,real great insurance,thanks
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
liked the coverage of the product .. ..the living benefits are good options
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Compares very favourably with other funeral insurance schemes available in NZ.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Appears to be everything I would expect.
Toni Wilson - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The options are great I am very pleased with these options even if I get sick
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It was an excellent, efficient and practical way of providing for my ultimate demise
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