%
- Over all Percentage 94
- empty 8
Rated /5 from 273123952415 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,7312,3952,415 customer reviews.
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Reviews
2233-2244 of 2731 reviews
2233-2244 of 2395 reviews
2233-2244 of 2415 reviews
Trusted Customer - 6 years ago
Benefits outlined well. Simple process.
Seniors Funeral Insurance
Product Review
Seems like a reasonable outlay for benefits.
Service Review
Benefits outlined well. Simple process.
Trusted Customer - 6 years ago
Stephanie was very pleasent, everything was explained...
Seniors Funeral Insurance
Product Review
Great cover at a reasonable cost for peace of mind
Service Review
Stephanie was very pleasent, everything was explained so well that I didn't have any questions
Elizabeth Moffitt - 6 years ago
Good information told
Seniors Funeral Insurance
Product Review
Found her to be very informative
Service Review
Good information told
David Taylor - 6 years ago
Very helpful Operator explained plic
Seniors Funeral Insurance
Product Review
Operator excellent communications (Monica)
Service Review
very helpful Operator explained plic
Thomas Dersley - 6 years ago
They were very quick to respond, very clear to explain...
Seniors Funeral Insurance
Product Review
It was a little more expensive than I expected.
Service Review
They were very quick to respond, very clear to explain everything to me and very flexible in what they have to offer.
Trusted Customer - 6 years ago
I felt as tho i was pushed into giving my bank details...
Seniors Funeral Insurance
Product Review
Pushed into getting the policy
Service Review
I felt as tho i was pushed into giving my bank details straight away When I wanted to read the paperwork first
Alan Cameron - 6 years ago
Rebecca,was most helpful,explained the policy very...
Seniors Funeral Insurance
Service Review
Rebecca,was most helpful,explained the policy very well.
Trusted Customer - 6 years ago
Young lady I spoke to, was very good Explaining how...
Seniors Funeral Insurance
Service Review
Young lady I spoke to, was very good Explaining how the funeral insurance Is, I was very impressed.
Trusted Customer - 6 years ago
Fabulous Teressa....clear and detailed info...policy...
Seniors Funeral Insurance
Product Review
Policy suits us well at this stage of our life.
Service Review
Fabulous Teressa....clear and detailed info...policy easy to understand
Christine Munu-matthews - 6 years ago
Danielle helped me sign up, she was exceptionally...
Seniors Funeral Insurance
Product Review
All other insurance companies were offering the first TWO years covering accident only with no reduction in premiums ever. Why would anyone not want to take advantage of NZ Seniors offer for the first year accident cover only and it gets cheaper as you get older, I would've been stupid not to take up the offer...
Service Review
Danielle helped me sign up, she was exceptionally helpful, informative and very friendly. This only further made me realise I'd made the right decision.
Trusted Customer - 6 years ago
Great dealing with you
Seniors Funeral Insurance
Service Review
Great dealing with you
Richard - 6 years ago
I received excellent service from Ethan. He sent out...
Seniors Funeral Insurance
Product Review
I had reviewed many policies and I liked what NZ Seniors had to offer
Service Review
I received excellent service from Ethan. He sent out the quotes then contacted me to see whether I wanted to proceed with the insurance. I actually did not get back to him straight away as I am a shift worker but when I did he was very professional and polite
Trusted Customer - 6 years ago
Absolutely brilliant thanks it was clearly set out...
Seniors Funeral Insurance
Service Review
Absolutely brilliant thanks it was clearly set out process I took it out for my partner that just leaves this sort of thing for me to do they spoke to him told him what he needed to no then I did the rest
Christine Anne Phillips - 6 years ago
Liked the quick start so pleased as its something I've...
Seniors Funeral Insurance
Service Review
Liked the quick start so pleased as its something I've been meaning to do for a while - retirement is busy.
Betty Kereama - 6 years ago
They are friendly, patience n enlighting about points...
Seniors Funeral Insurance
Service Review
They are friendly, patience n enlighting about points I didn't quite understand. So far, so good
Trusted Customer - 6 years ago
Very professional service over the phone.
Seniors Funeral Insurance
Service Review
Very professional service over the phone.
Woltertine Elisabeth Twyford - 6 years ago
The service over the phone was excellent, answered all...
Seniors Funeral Insurance
Service Review
The service over the phone was excellent, answered all my questions and gave a lot of information. Not the cheapest deal in town but possibly the best in the long run.
Trusted Customer - 6 years ago
Customer service officer, was very clear and took the...
Seniors Funeral Insurance
Service Review
Customer service officer, was very clear and took the time to explain some parts of the policy.
Monty Flavell - 7 years ago
Stand down period is disappointing, Cost is expensive...
Seniors Funeral Insurance
Service Review
Stand down period is disappointing, Cost is expensive if you are old. Happy about the pay out if you die for return of all funds or the policy amount whichever is higher.
Trusted Customer - 7 years ago
They provided me with the quotes I wanted, called back...
Seniors Funeral Insurance
Service Review
They provided me with the quotes I wanted, called back when they said and made sure I understood the policy. What I was most impressed with is that they never made me feel obligated to buy. Awesome service!
Susan Chalmers - 7 years ago
Very prompt service Phone staff extremely helpful and...
Seniors Funeral Insurance
Service Review
Very prompt service Phone staff extremely helpful and friendly ( with one staff member I felt like an old friend by the end of the call!!)
Trusted Customer - 7 years ago
I was happy generally with the service. The young man...
Seniors Funeral Insurance
Service Review
I was happy generally with the service. The young man was pleasant and helpful with required information. I got very frustrated on my first point of contact.(no fault of the young man that I was talking to)9 I have a rural address and your system would not accept my true postal address. RD postal delivery is very specific your system needs to accept that, not just go by my postal code. Having said that my first lot of information did arrive. That did not take away from my frustration. Obviously at this point I am still waiting for my actual insurance documents to arrive. I was emailed them, but I can not down load the document. I would rather not of received it as an sttachment. But I guess that's your system. I actually requested a return phone call as my health was not good on the first day I was rung and the frustration was overwhelming. True to his word my calls were returned at the agreed time. I am very happy with the one on one service I received. I would like to thank your staff member for his polite effenciency. Made it very easy for me to make the decision of the value I wanted to take out. Giving me several quotes that I requested. He also gave me all the information clearly giving me lots of opportunities to ask any questions or for more information All the official stuff at the end was a bit mind numbing. But again probably a legal necessary. But this is so important to me not to leave my daughter with a debt when I die. So I am happy to get it sorted.
Trusted Customer - 7 years ago
Very good well explained
Seniors Funeral Insurance
Service Review
very good well explained
Trusted Customer - 7 years ago
Yes very helpful and explained things well. Product...
Seniors Funeral Insurance
Service Review
Yes very helpful and explained things well. Product exactly what I'm looking for and good price
Gayle Green - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
this policy is by far and away the best one for me and my hiusband.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very happy with the staff member .who helped me out.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good funeral cover , with periums not increasing
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The cost of the insurance purchased fits my budget and instead of increasing will decrease 👍
Filip Filipaina - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I liked that the premiums don't increase over time
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The Senior's Funeral Insurance is a tailored product perfect for someone at my age and stage of life. The options and benefits provided not only give peace of mind but are also adaptable as one ages. The competitive premium plus the fact it will never increase an excellent feature and the early cash back incentive is an added bonus.
Marilyn Hall - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Everything was well explained
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I believe what I asked is important and am receiving above what I expected.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Same as above, need to rectify this.
Wiremu Peter Boyd - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
still haven't received my documents yet
Craig Smith - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
the product is great but nothing that costs is perfect,however i think possibly best value for money i could find anyway
Leonard Eric Allen - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The concept is good and offers a certain amount of peace of mind.
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