%
- Over all Percentage 94
- empty 8
Rated /5 from 303125832717 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,0312,5832,717 customer reviews.
Authentic reviews powered by Feefo
Reviews
2233-2244 of 3031 reviews
2233-2244 of 2583 reviews
2233-2244 of 2717 reviews
Leeanne Moselen - 5 years ago
Information told in plain English. All aspects...
Seniors Funeral Insurance
Product Review
Sensible price with lots of options and extras
Service Review
Information told in plain English. All aspects explained and very reasonable costs
Trusted Customer - 5 years ago
Excellent service, explained things clearly. Explained...
Seniors Funeral Insurance
Product Review
Price was affordable and withing my budget
Service Review
Excellent service, explained things clearly. Explained how the policy worked and went through everything well.
Trusted Customer - 5 years ago
Excellent service,
Seniors Funeral Insurance
Product Review
Very professional and easy to follow
Service Review
Excellent service,
Judith Kay - 5 years ago
The representative who I spoke to was awesome. She...
Seniors Funeral Insurance
Product Review
I am very happy with the policy I have taken out.
Service Review
The representative who I spoke to was awesome. She explained everything in great detail. I was very impressed with the service.
Trusted Customer - 5 years ago
They made a difficult time easy. I do recommend them
Seniors Funeral Insurance
Product Review
NZ seniors met a need, and secured my future, where it wasn't. thank you
Service Review
they made a difficult time easy. I do recommend them
Tina Manase - 5 years ago
Very helpful and friendly explained everything in...
Seniors Funeral Insurance
Service Review
Very helpful and friendly explained everything in pleasant easy to understand
Trusted Customer - 5 years ago
The person I spoke with was really helpful and...
Seniors Funeral Insurance
Product Review
Very friendly and answered all questions, so that I had no need to ask further questions to be clear on everything.
Service Review
The person I spoke with was really helpful and answered all my questions with answers that was easily understood. Very friendly.
Trusted Customer - 5 years ago
Nice and easy, representative was very clear of...
Seniors Funeral Insurance
Product Review
Gave me options which to suite my finances
Service Review
Nice and easy, representative was very clear of procedure for application. Not rushing through everything. All up a good experience
Leanne Baker - 5 years ago
The lady was very helpful and was easy to set up
Seniors Funeral Insurance
Product Review
good price for the deal i get
Service Review
the lady was very helpful and was easy to set up
Jonathan - 5 years ago
I changed my mind within 24 hours after taking out a...
Seniors Funeral Insurance
Product Review
More expensive than I realised
Service Review
I changed my mind within 24 hours after taking out a policy but when I tried to cancel I felt horribly pressured not to do so. I had to be very firm with the person to explain that I did not want to defer / delay and re-decide later. I found the interaction very upsetting. The generally polite person I was speaking with, was only following the rhetoric and verbal patter requirements of the job, so this was no reflection on the person engaging with me. Instead I am appalled at the "parasitic" type attitude behind the company's underlying approach to any sales of their insurance product. Whilst there are excellent options within the product offering which appealed to me when I first was contacted, I now regret being too hasty to sign up. But likewise the option to change my mind shouldn't be made that hard either.
Sue Harlen - 5 years ago
Excellent Professional
Seniors Funeral Insurance
Product Review
Thorough. Excellent Easy to find Lovely,
Service Review
Excellent Professional
Trusted Customer - 5 years ago
Really good experience recommending to others
Seniors Funeral Insurance
Service Review
Really good experience recommending to others
Bernice Hide - 6 years ago
Answered my questions clearly explained
Seniors Funeral Insurance
Service Review
answered my questions clearly explained
Janice Newton - 6 years ago
Answered my questions that I did ask. Explained...
Seniors Funeral Insurance
Service Review
Answered my questions that I did ask. Explained everything clearly. I know what I will be paying with know extra Money being asked for later on in years to come. Very friendly young lass on the phone. NOT AT ALL PUSHY. Which is something I don't like.
Trusted Customer - 6 years ago
Yes customer service via phone excellent
Seniors Funeral Insurance
Service Review
Yes customer service via phone excellent
Gary Britten - 6 years ago
Very pleasant service people. Clear info.
Seniors Funeral Insurance
Service Review
Very pleasant service people. Clear info.
Bruce Clarke - 6 years ago
Pleasant and helpful person on Telephone. Answered all...
Seniors Funeral Insurance
Service Review
Pleasant and helpful person on Telephone. Answered all my questions fully. Would certainly be my first point of contact if any other services required.
Edith Bernadette Murray - 6 years ago
Customer Rep (Victor) friendly
Seniors Funeral Insurance
Service Review
Customer Rep (Victor) friendly
Trusted Customer - 6 years ago
I felt very comfortable with the lovely lady I was...
Seniors Funeral Insurance
Service Review
I felt very comfortable with the lovely lady I was talking to. She was able to answer all my questions
Val - 6 years ago
Wonderful just the best. If all your staff are so...
Seniors Funeral Insurance
Service Review
Wonderful just the best. If all your staff are so awesome good on you HR staff for choosing the best 🤗💖🎉
Trusted Customer - 6 years ago
The consultant was polite, patient and very...
Seniors Funeral Insurance
Service Review
The consultant was polite, patient and very understanding our needs. We spent over an hour on the phone and nothing was a bother to him. The consultant was not bothered by the number of questions we had. The whole experience was pleasurable.
Trusted Customer - 6 years ago
Excellent !
Seniors Funeral Insurance
Service Review
Excellent !
Trevor Lambert - 6 years ago
Everything about the policy was very well explained
Seniors Funeral Insurance
Service Review
Everything about the policy was very well explained
Trusted Customer - 6 years ago
The person we dealt with, (Harry) was very...
Seniors Funeral Insurance
Service Review
The person we dealt with, (Harry) was very informative, pleasant, patient & didn't try to force or pressure us to anything we didn't require or need.Intead of using big 50 cent words, everything was explained in "language" we could understand. We would have no hesitation in recommending Senior's service to people we know. We are well pleased.
Matheus Batlajeri - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Satisfied customer for service provided
Ken Walker - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
good value for your money and good benefits as well
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Just got policy but looks really good and easy to understand
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Still assessing the policy
Michelle Stone - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Its affordable, its great
Wilfredo Entona - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I think this suit for the requirements that I am after. I am happy of the terms and condition of the insurance itself.
Boris Stavenow - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
went through different options with the help of Courtney
BCM - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Happy with my purchase, its a good cover with great benefits for older people like me.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
met requirements, answered all questions to my satisfaction
Wayne Andrews - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I wanted to make sure that when my time comes that my family are not put under pressure, the package I have gone with will do that.
Graham Mitchell - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Only downside is the stand down period of 12 months if you die of natural causes, however most other companies have a 24 month stand down period, so better than most.
Walter Brady - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Thought it would cost less then it was
How can we help?
To find out more about New Zealand Seniors,
speak to one of our friendly insurance specialists now