%
- Over all Percentage 94
- empty 8
Rated /5 from 319726902881 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,1972,6902,881 customer reviews.
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Reviews
2245-2256 of 3197 reviews
2245-2256 of 2690 reviews
2245-2256 of 2881 reviews
Angela Hodge - 5 years ago
The service I received was impeccable and Victor...
Seniors Funeral Insurance
Product Review
So affordable and all I required was involved.
Service Review
The service I received was impeccable and Victor explained everything so well.
Trusted Customer - 5 years ago
Yes Jane was very good very disappointed that I am...
Seniors Funeral Insurance
Product Review
Wake up to help more with people with dementia.
Service Review
Yes Jane was very good very disappointed that I am named as the beneficiary Glenyss is the beneficiary with Cigna from the start of the policy I thought I was ringing them for a 10% discount. A little disappointed at my age thought NZ seniors where better than that.
Trusted Customer - 5 years ago
I haven’t yet had the service start so in 2 weeks I...
Seniors Funeral Insurance
Product Review
Only a new policy so I cant review as yet.
Service Review
I haven't yet had the service start so in 2 weeks I will know.
Peter Mallett - 5 years ago
I found your call centre staff (Jean in Sydney) very...
Seniors Funeral Insurance
Product Review
I was covered by BNZ but that finishes at age 65, Seniors Insurance was so quick and very easy, thank you.
Service Review
I found your call centre staff (Jean in Sydney) very pleasent and very very helpfull. She deserves a pay rise.
Trusted Customer - 5 years ago
The gentleman I spoke with was polite, he explained...
Seniors Funeral Insurance
Product Review
The cover is adequate and affordable.
Service Review
The gentleman I spoke with was polite, he explained the process well. He knew the cover provided and was good at answering my questions.
Colin Perks - 5 years ago
Fantastic contact fully explained
Seniors Funeral Insurance
Product Review
Great lovely person who spoke to me
Service Review
Fantastic contact fully explained
Trusted Customer - 5 years ago
User friendly service, great customer service
Seniors Funeral Insurance
Product Review
Great customer service, user friendly
Service Review
User friendly service, great customer service
Bryan Smith - 5 years ago
Easy to talk to answered all my questions
Seniors Funeral Insurance
Product Review
cost was on par with other companies
Service Review
easy to talk to answered all my questions
Trusted Customer - 5 years ago
Could have been more personable. I didn’t feel like...
Seniors Funeral Insurance
Product Review
It was fine and pretty much standard
Service Review
Could have been more personable. I didn't feel like the person was really interested about the questions I asked. I felt I was a nuisance with the reactions I received to my queries. To be honest, if I hadn't had made up my mind from my own personal research, I definitely would not have signed up based on the service.
Trusted Customer - 5 years ago
Good customer service , we’ll presentation and...
Seniors Funeral Insurance
Product Review
I like the policy, straight forward and not complicated
Service Review
Good customer service , we'll presentation and beautiful manner on the phone
John Anderson - 5 years ago
Excellent service not at this time
Seniors Funeral Insurance
Service Review
excellent service not at this time
Trusted Customer - 5 years ago
Very good. Have dealt with them twice and each time...
Seniors Funeral Insurance
Product Review
Its an ideal idea for taking care of the future. No pressure to increase the amount and everything is explained thoroughly
Service Review
Very good. Have dealt with them twice and each time impressed with their service
Trusted Customer - 6 years ago
The consultant who dealt with my enquiry ws efficient,...
Seniors Funeral Insurance
Service Review
The consultant who dealt with my enquiry ws efficient, knowledgeable and very thorough. Any questions I had he was able to answer immediately.
Gabriel Maraea Ham - 6 years ago
I would say the. Ease of charting it wasn't just like...
Seniors Funeral Insurance
Service Review
I would say the. Ease of charting it wasn't just like ,a salesperson trying to sell a product,friendliness & warmth is what we all look for when speaking to someone for the first time,plus being knowledgeable about what they are selling is always the icing on the cake
Morehu Beau Rangiwai - 6 years ago
Simple to follow . Clear and concise to the point....
Seniors Funeral Insurance
Service Review
Simple to follow . Clear and concise to the point. Repiditive understanding. Follow through till client is.sure and happy.and understands procedures what the insurance provides. Excellent communication. Highly skilled in people management. Truly satisfied with explanations. A credit.to have spoken to the right well trained.person.
Trusted Customer - 6 years ago
Good service
Seniors Funeral Insurance
Service Review
Good service
Trusted Customer - 6 years ago
Good service. Lovely customer service lady. Very...
Seniors Funeral Insurance
Service Review
Good service. Lovely customer service lady. Very professionsl
Faiaga Sekai - 6 years ago
My name is CJ, I helped put this in place for my...
Seniors Funeral Insurance
Service Review
My name is CJ, I helped put this in place for my mother Faiaga. The person my mother and I dealt with is Teresa; she is very empathetic and very knowledgeable. I really liked how in the initial call she could relate to the "island" way and the mentality of losing a loved one, which made the conversation easier to have. Very patient with my mother and I; English is her 2nd language and with the use of a interpreter, really understood and liked the policy and it gave us peace of mind. Teresa is awesome! Also, very very very prompt! An enquiry was initiated through the website, and within 10min someone called me back! Super efficient!! Just one bit of feedback; it would be more convenient if the company had an interpreting service or staff that could translate instead of using a 3rd party. Although I had to pay to use an interpreting service, it was still necessary to have something in place for my mother because its such a great policy! Thank you so much for helping us out :)
Trusted Customer - 6 years ago
Excellent service..very happy customer. I would...
Seniors Funeral Insurance
Service Review
Excellent service..very happy customer. I would recommend Fern for best customer service of the month. Saff like Fern need to be acknowledged for their good work..it shows you appreciate the work they do. Due to Ferns good customer service I would recommend Senior NZ funeral cover to family and friends..
Barbara Rikiti - 6 years ago
Very pleasant young man and explained everything in...
Seniors Funeral Insurance
Service Review
Very pleasant young man and explained everything in terms I could understand
Gregory Veale - 6 years ago
Communication and explanation was great and in...
Seniors Funeral Insurance
Service Review
Communication and explanation was great and in language that was easy to understand
Trusted Customer - 6 years ago
Communication and explanation were great and in...
Seniors Funeral Insurance
Service Review
Communication and explanation were great and in language that was easy to understand
Trusted Customer - 6 years ago
Dee was wonderful to discuss my insurance requirements...
Seniors Funeral Insurance
Service Review
Dee was wonderful to discuss my insurance requirements with. She is professional and friendly
Trusted Customer - 6 years ago
Fully informed, respectful, patient, helpful, new all...
Seniors Funeral Insurance
Service Review
Fully informed, respectful, patient, helpful, new all the answers to all my questions. I am now fully assured I will be looked after and have peace of mind. I would recommend your service to everyone!!!
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I feel much more secure and aren't worried about keeping up payment as I get older,unlike life insurance which goes up every year
Michael Sharp - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Seams to me a value insurance
Patricia Howe - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
A slight increase in payments on other providers but well worth it. Great that my payments will never increase.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It is simple, practical and affordable.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
everything was explained in a professional way
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
alot better than what i am currently paying for with my current provider senior insurance is offering the same type of insurance and fortnightly payments but offering slightly more money for my benefactor which will help my family when the time comes.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Different options were explained and I am happy with the cover I chose.
Leonie Binks - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Thanks to Eaton we have signed up for the best funeral cover that suits us.
Paul Gemmell - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It was a good experience all round.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Payment plan worked in with my dates. Hopefully it will be a lasting partnership. TV ads also made me take action. Good on you Senior Funeral plan.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good product and good peop3
Debra Anne Krause - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I was given all the information I needed and have come away with a policy that suits my needs.
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