%
- Over all Percentage 94
- empty 8
Rated /5 from 372330113404 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,7233,0113,404 customer reviews.
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Reviews
2173-2184 of 3723 reviews
2173-2184 of 3011 reviews
2173-2184 of 3404 reviews
Judy Hogg - 3 years ago
Got back to me very promptly and were very happy to...
Seniors Funeral Insurance
Product Review
Exactly what I was wanted
Service Review
Got back to me very promptly and were very happy to answer questions
Trusted Customer - 3 years ago
Call was during work time and took too long.
Seniors Term Life Insurance
Service Review
Call was during work time and took too long.
Trusted Customer - 3 years ago
The customer service representative I had was AMAZING!...
Seniors Funeral Insurance
Product Review
Worthwhile for the purpose and intention .. very helpful and super convenient service option
Service Review
The customer service representative I had was AMAZING! They were patient, friendly, empathetic, genuine and very knowledgeable. I felt like I was their only customer for the entire day and did not feel rushed or insignificant. The best CSA I have had in a long time .. well done Aidan!
Eileen Mcivor - 3 years ago
The customer service spoke so fast reading out the...
Seniors Term Life Insurance
Service Review
The customer service spoke so fast reading out the declaration it's a good thing a copy gets sent out in the mail. How would an elderly person take that in?
James Sydney Worboys - 3 years ago
Nothing was tò much trouble, everything was explained...
Seniors Funeral Insurance
Service Review
Nothing was tò much trouble, everything was explained in great detail
Trusted Customer - 3 years ago
The person I spoke to was really informative spoke...
Seniors Funeral Insurance
Service Review
The person I spoke to was really informative spoke clearly and I could understand everything he said which to me is the most important.
Marlene Mcphun - 3 years ago
Excellent servive
Seniors Funeral Insurance
Product Review
Excellent offer and well explained.
Service Review
Excellent servive
Ransfield Hiha - 3 years ago
They were so caring and very helpful. Have a very...
Seniors Funeral Insurance
Product Review
I will recommend this company to everyone I know who had elderly parents. Keep up the good work that you are doing
Service Review
They were so caring and very helpful. Have a very positive attitude. Excellent customer service.
Marie Roberts - 3 years ago
Excellent service very happy with my second
Seniors Term Life Insurance
Service Review
Excellent service very happy with my second
Trusted Customer - 3 years ago
The whole conversation, straight to point no mucking...
Seniors Funeral Insurance
Product Review
I liked the whole presentation of what the Funeral Insurance offered . By what was offered I felt premium good price for me.
Service Review
The whole conversation, straight to point no mucking around. Excellent clear concise voice,. The Funeral Insurance is affordable for me.
Dennis Rex Paki - 3 years ago
My first impression based on your Representative that...
Seniors Funeral Insurance
Product Review
Because at the moment I haven't fully decided on my purchase, this may increase or decrease and I want to go over the information that is going to be sent to me to give me a better understanding of what I am purchasing and the different things that go with the policy I am purchasing. If I am happy with the all the information pertaining to the policy I am purchasing then my rating would go up.
Service Review
My first impression based on your Representative that I spoke too was, very knowledgeable in the different policies you have and their prices, very helpful in talking to me about my option's, found him (Ashton) very easy to talk to because he was clear with the information he was giving me and gave me information about the approximate cost of the 2 types of funeral options I have been considering. I have never heard of Pinnacle Insurance until now.
William Kenneth Williams - 3 years ago
The operator I spoke to was very clear and precise...
Seniors Funeral Insurance
Product Review
After looking at other insurance companies and what they had to offer, i found that this suits my needs perfectly.
Service Review
The operator I spoke to was very clear and precise which was very helpful in me understanding the contents of the policies to such an extent that at the end of our conversation I only had one question to put to her. The other questions I had in the back of my mind to ask her she had already covered during our conversation.
Larry Donnell - 6 years ago
Firstly the person engaged in conversation with who...
Seniors Funeral Insurance
Service Review
Firstly the person engaged in conversation with who ever needs to listen to the clients needs and not rattle on about how good they (meaning NZ Seniors )are....not impressed at all had to call back after I had read the email to have corrections made.
Trusted Customer - 6 years ago
Their staff member Zak made my dealing with seniors...
Seniors Funeral Insurance
Service Review
Their staff member Zak made my dealing with seniors easy and informative with no hard sale, a touch of humour but also a high level of sensitivity. Making sure that I clearly understood the arrangement within the policy putting me at ease with my decision. He included details of seniors underwriters so I could confirm their status and providing a good sense of stability.
Trusted Customer - 6 years ago
The rep was thorough although spoke quite fast (He was...
Seniors Funeral Insurance
Service Review
The rep was thorough although spoke quite fast (He was a good salesman). Product was quite expensive compare to an offer from my existing insurance. However it did offer greater benefits particularly if I live beyond 85 years (Unlikely as I have cancer which may shorten my life somewhat). Overall a good experience.
Andrew G Stewart - 6 years ago
A bit pricey but not as fair as I would have liked....
Seniors Funeral Insurance
Service Review
A bit pricey but not as fair as I would have liked. The reduction in premiums should be 10% every 5 yrs-a bit stingy being 5%. But overall, an excellent product.
Trusted Customer - 6 years ago
Great. Friendly informative staff
Seniors Funeral Insurance
Service Review
Great. Friendly informative staff
Trusted Customer - 6 years ago
Very clear communication
Seniors Funeral Insurance
Service Review
Very clear communication
Stephen Philip Jones - 6 years ago
Speed of response to my email seeking a quote (less...
Seniors Funeral Insurance
Service Review
Speed of response to my email seeking a quote (less than five minutes); such a helpful response (from Benjamin); a fortnightly cost of only two bottles of cheap red or only two thirds of an hour of my gardening hourly rate; and, once I had decided to accept, all done in one further phone call, pending receipt of a hard copy for reading the fine print.
Trusted Customer - 6 years ago
Excellent service
Seniors Funeral Insurance
Service Review
Excellent service
Trusted Customer - 6 years ago
I had the pleasure of speaking to Courtney, she spoke...
Seniors Funeral Insurance
Service Review
I had the pleasure of speaking to Courtney, she spoke clearly was very polite and friendly and explained the policy well.
Trusted Customer - 6 years ago
Hey expected everything well and I couldn't understand...
Seniors Funeral Insurance
Service Review
Hey expected everything well and I couldn't understand it
Trusted Customer - 6 years ago
Their explanation of the funeral plan i want was very...
Seniors Funeral Insurance
Service Review
their explanation of the funeral plan i want was very easy to understand
Tereapii Teinangaro - 6 years ago
Very good communication very clearly how they present...
Seniors Funeral Insurance
Service Review
Very good communication very clearly how they present the product out to the customer and very understanding how they explain it to me. Very good service Keep up the good work. Be patient with your customers And Thank you for your help Much appreciated.
Ielome Alo - 4 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
this is because the more cover I want, the expensive it is, would like to see premiums come down, because most people can not afford to take out Life Insurance.
Anthony Shields - 4 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Everything I requested was done in a timely manner, an done with clear communication thank you
Michael Willis - 4 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Seems to be what we wanted.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Haven't quite finished reviewing paperwork but so far very clear and concise. Will be considering insurance overnight and decide tomorrow whether we can budget for including this.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Looking for cover at an affordable price , this cover meets this requirement
Sulimauga Stevenson - 4 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
I thought it's veery important to insure ynot for myself but it's good for my family in the future ....if there's anything happen to me
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very good policy, I am happy knowing I am leaving my children with the security of not having a debt concerning my funeral...so happy with my purchase.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I was made to feel it was the right option for me and affordable given my circumstances
Debra Smith - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Happy with product and info given
Trusted Customer - 4 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
As other insurance will not help like this one hadim grateful
Trusted Customer - 4 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Happy to get life insurance
Michael Matete - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great, been looking at this for a few years now, happy for peace of mind
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