%
- Over all Percentage 94
- empty 8
Rated /5 from 243022112114 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,4302,2112,114 customer reviews.
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Reviews
2173-2184 of 2430 reviews
2173-2184 of 2211 reviews
0-2114 of 2114 reviews
Linda Bennett - 6 years ago
Very friendly. Explained everything well and made sure...
Seniors Funeral Insurance
Product Review
Happy to have the policy I have. A relief to have it. Staff are so nice.
Service Review
Very friendly. Explained everything well and made sure I understood everything.
Trusted Customer - 6 years ago
Joseph was lovely. Friendly and professional. Helped...
Seniors Funeral Insurance
Product Review
The funeral cover is just what I wanted. Affordable and won't increase my premium.
Service Review
Joseph was lovely. Friendly and professional. Helped me get a funeral cover that suited me without trying to press for more than I wanted. Told me all the required information and legal stuff and still remained respectful and friendly.
Peter Barnett - 6 years ago
After the quote had been finalised i felt i was...
Seniors Funeral Insurance
Product Review
appears to be a better product than other companies but disappointed that premiums are not refunded if i die naturally within 12 months
Service Review
after the quote had been finalised i felt i was pressured to make a decision to go ahead with the purchase before i had time to digest everything.when i mentioned this fact, the employee did offer to ring back a few days later which i was happy with.
Patricia Daylene Barnett - 6 years ago
Listened to what i required & presented & explained...
Seniors Funeral Insurance
Product Review
appears to be a better deal than other companies, although disappointed that premiums not refunded if i die naturally within 12 months
Service Review
listened to what i required & presented & explained well. would recommend to others & utilise again myself
Angela Massey - 6 years ago
Very friendly informative service from Alex
Seniors Funeral Insurance
Product Review
More benefits than I realised Less expensive than I expected
Service Review
Very friendly informative service from Alex
Trusted Customer - 6 years ago
The person I spoke to, was fantastic. I felt confident...
Seniors Funeral Insurance
Product Review
It is affordable and it is something that I know I needed to do.
Service Review
The person I spoke to, was fantastic. I felt confident in what she said. She explained everything to me and ensured that I understood the information. I got the impression that she enjoyed her job. I would recommend this service to other people of my age. Thank you. It has given me a peace of mind. I
Gary William Clapp - 6 years ago
Everything well explained, with very good email...
Seniors Funeral Insurance
Product Review
VERY GOOD. A bit out of my budget, but understand because of my age
Service Review
everything well explained, with very good email confirmation and detaIL
Helen Gall - 6 years ago
Because everything was explanined really well and they...
Seniors Funeral Insurance
Product Review
becaue it was what i needed
Service Review
Because everything was explanined really well and they were very helpful
Trusted Customer - 6 years ago
The customer service provided by New Zealand seniors...
Seniors Funeral Insurance
Product Review
It was a bit expensive but they offered better insurance benefits for me.
Service Review
The customer service provided by New Zealand seniors insurance was excellent. Joseph was very helpful at explaining me about the insurance policies and was patient and very friendly. I recommend this insurance company to family and friends.
Esila Puni - 6 years ago
Prompt contact and then followed up when I requested...
Seniors Funeral Insurance
Product Review
Informative and engaging spoke in user friendly language
Service Review
Prompt contact and then followed up when I requested without being too overbearing or aggressive.
Trusted Customer - 6 years ago
The call was great but follow up poor. You said I...
Seniors Funeral Insurance
Product Review
Great on phone but very poor follow up. I can't rate the policy as I haven't received the electronic copy as promised
Service Review
The call was great but follow up poor. You said I would get an electronic copy of my policy but 3 days later nothing
Trusted Customer - 6 years ago
Saw tv ad and decided to ring to find out more. The...
Seniors Funeral Insurance
Product Review
I thought the waiting time of 1year before you are covered was great, I know some have 2 years and your cover for accidental death was also great. When I was told this that sealed the deal for me.
Service Review
Saw tv ad and decided to ring to find out more. The information I was given was very easy to understand and thought the policy was great. The person I spoke to was very friendly and any questions I had was not a problem to answer, she was great. So glad I rang and am now covered. Thanks and would definitely recommend.
Sharron Wright - 6 years ago
Great customer service
Seniors Funeral Insurance
Service Review
Great customer service
Shirley Anne East - 6 years ago
The information given was helpful and your customer...
Seniors Funeral Insurance
Service Review
The information given was helpful and your customer service rep was very polite.
Phil Scales - 6 years ago
Excellent explainations from Rebecca
Seniors Funeral Insurance
Service Review
Excellent explainations from Rebecca
Alister Hogue - 6 years ago
Helpfull very easy to follow .The person I spoke to...
Seniors Funeral Insurance
Service Review
Helpfull very easy to follow .The person I spoke to was very good.
Helen Gilbert - 6 years ago
Informative ~ gave all the information I was after,...
Seniors Funeral Insurance
Service Review
Informative ~ gave all the information I was after, clear explanations when required, not 'pushy' ~ respecting my intelligence and ability to make my own decisions.
Trusted Customer - 6 years ago
Excellent customer service....very clear concise...
Seniors Funeral Insurance
Service Review
Excellent customer service....very clear concise information
Dennis Brennan - 6 years ago
Yes would recommend to others
Seniors Funeral Insurance
Service Review
Yes would recommend to others
Gavin Taylor - 6 years ago
Yes i would recommend them .The funeral policy is...
Seniors Funeral Insurance
Service Review
Yes i would recommend them .The funeral policy is clear and easy to understand.My call back was returned at the appointed time and the policy was completed within minutes to my satisfaction .
Trusted Customer - 6 years ago
A very prompt response to my online enquiry....
Seniors Funeral Insurance
Service Review
A very prompt response to my online enquiry. Pleasantly surprised! My hearing is not the best but all was communicated clearly and repeated when I was not sure of my understanding. Gave comparisons of other providers. Calmed my thoughts as to what I really wanted.
Sue Lloyd - 6 years ago
Knew product well
Seniors Funeral Insurance
Service Review
Knew product well
Trusted Customer - 6 years ago
The person on the phone explained every thing clearly...
Seniors Funeral Insurance
Service Review
the person on the phone explained every thing clearly so so far so good
Shane Everitt - 6 years ago
When talking on the phone they put my needs first and...
Seniors Funeral Insurance
Service Review
when talking on the phone they put my needs first and made sure I understood what they were saying
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