%
- Over all Percentage 94
- empty 8
Rated /5 from 229621251980 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,2962,1251,980 customer reviews.
Authentic reviews powered by Feefo
Reviews
2101-2112 of 2296 reviews
2101-2112 of 2125 reviews
0-1980 of 1980 reviews
Trusted Customer - 6 years ago
The representative I spoke to was absolutely amazing....
Seniors Funeral Insurance
Product Review
The representative I was dealing with was very pleasant and not pushy at all which was the selling point for me. You have a valuable and knowledgeable employee there!!
Service Review
The representative I spoke to was absolutely amazing. She was well informed on all questions I presented to her.
Maryanne Matranga - 6 years ago
I would like to thank Joseph for the great customer...
Seniors Funeral Insurance
Product Review
The product offered is pretty good. Just the fact that your beneficiaries can get back all the premiums you have paid into the policy once you are gone is quite comforting. One never knows what their financial situation will be in the future. The ability to opt out at 85 and get back some money would be a help during tougher times when fixed incomes will not cover unexpected expenses.
Service Review
I would like to thank Joseph for the great customer service. He explained everything clearly and patiently. He was very knowledgeable about the products that you offer and worked with me to get the best coverage that I can afford.
Maria Noor - 6 years ago
Very friendly person on the phone who answered all my...
Seniors Funeral Insurance
Product Review
Perfect policy for myself and my partner with many advantages compared to other comapnies
Service Review
Very friendly person on the phone who answered all my questions and explained everything very clearly and concisely
Helen Cholmondeley - 6 years ago
The phone contact was clear and polite, she covered...
Seniors Funeral Insurance
Product Review
Does exactly what it says on the packet - when I die everything is covered without complication.
Service Review
The phone contact was clear and polite, she covered all the details I wanted to know and I didn't have to "push 1 0r 2" at any stage.
David Higgie - 6 years ago
They were brilliant and worked out an affordable...
Seniors Funeral Insurance
Product Review
Brilliant to deal with. Easy to speak with sometimes hard to understand, but he did clarify his words.
Service Review
They were brilliant and worked out an affordable product for me, within my budget and that will be easy to increase as my situation changes.
Trusted Customer - 6 years ago
The agents were very thorough and clear in terms of...
Seniors Funeral Insurance
Product Review
A bit more expensive, but I like the benefit of being able to claim whichever is higher of your sum insured or premiums paid.
Service Review
The agents were very thorough and clear in terms of disclosing all information that we needed to know. It just seemed a bit overkill as they told me "all calls are recorded and advice is general in nature and may not be suitable for your individual's needs" or whatever like 7 times in the conversation. I know you want to cover your ***** but it just dragged the whole process out.
Trusted Customer - 6 years ago
Everything
Seniors Funeral Insurance
Product Review
Everything is good.......
Service Review
Everything
Trusted Customer - 6 years ago
Quick response and very informative. The call back was...
Seniors Funeral Insurance
Service Review
Quick response and very informative. The call back was exactly when I was told it would be.
David Dawson - 6 years ago
Excellent explanation of services offered. Patience...
Seniors Funeral Insurance
Product Review
Very competitive costs and service
Service Review
Excellent explanation of services offered. Patience and understanding of my needs.
Trusted Customer - 6 years ago
They were prompt courteous and helpful. The...
Seniors Funeral Insurance
Product Review
I would have preferred an automatic payment rather than a direct debit. I am disappointed you do not have that option.
Service Review
They were prompt courteous and helpful. The representative explained everything to me.
Trusted Customer - 6 years ago
Great service
Seniors Funeral Insurance
Product Review
Great explanation of the service
Service Review
Great service
Pauline Reid - 6 years ago
Heidi was amazing on the phone. Covered everything...
Seniors Funeral Insurance
Product Review
I just filled that part in
Service Review
Heidi was amazing on the phone. Covered everything well.
Maureen Bell - 6 years ago
Very punctual and professional service with clear...
Seniors Funeral Insurance
Service Review
Very punctual and professional service with clear explanations.
Godfrey Sponneck - 6 years ago
Friendly telesales people
Seniors Funeral Insurance
Service Review
Friendly telesales people
Lesley Egan - 6 years ago
The girl I spoke with was very polite helpfull and...
Seniors Funeral Insurance
Service Review
The girl I spoke with was very polite helpfull and cheerfull,explained everything very clearly. The policy sounds good although it is quite a bit more expensive to what I was paying it does have extra benefits.
Christine Renau - 6 years ago
Service was excellent, she explained clearly the whole...
Seniors Funeral Insurance
Service Review
Service was excellent, she explained clearly the whole process even rereading for me to understand the difference with the premiums etc. Awesome thank you, I would recommend your company to my friends in the work place.
Dawn Wilson - 6 years ago
The phone conversation that I had with one of their...
Seniors Funeral Insurance
Service Review
The phone conversation that I had with one of their representative was very clear, understandable, helpful and excellent phone manners. She explained every thing about the policy in how it works,and what I'm entitled to get. I'm also covered for accidental covers as well. I recommend Pinnacle Life to anyone.
Martha Gilbert - 6 years ago
The rewards are very reassuring as I am not paying...
Seniors Funeral Insurance
Service Review
The rewards are very reassuring as I am not paying for just funeral coverage. Also we loved the idea that your premiums ceased once you've reached a certain stage. And the recipients of the policy receive back or more than one may actually pay, the premiums are a higher than we pay per week but I'm prepared to give it a go. Thank you
Trusted Customer - 6 years ago
The service was great. Very friendly and helpful, the...
Seniors Funeral Insurance
Service Review
The service was great. Very friendly and helpful, the person who dealt with my queries, explained every thing clearly - so no problems!
Trusted Customer - 6 years ago
Your representative made everything so effortless, she...
Seniors Funeral Insurance
Service Review
Your representative made everything so effortless, she explained it in detail and was so friendly on the phone
Trusted Customer - 6 years ago
I Had a young girl talk me through what I was...
Seniors Funeral Insurance
Service Review
I Had a young girl talk me through what I was interested in purchasing, she was patient, and explained if I had questions, and most of all Not Pushing the Sale. I felt comfortable my choice of Funeral Cover once off the phone.
Jocelyn Hill - 6 years ago
Very friendly took time and explainecustomerd very...
Seniors Funeral Insurance
Service Review
Very friendly took time and explainecustomerd very clearly and treated as a person not just
Maureen Feely - 6 years ago
Prompt reply for quote explained everything clearly...
Seniors Funeral Insurance
Service Review
Prompt reply for quote explained everything clearly very helpful
Deborah Hart - 6 years ago
The lady that i spoke with was very kind and told me...
Seniors Funeral Insurance
Service Review
the lady that i spoke with was very kind and told me all i needed to know
How can we help?
To find out more about New Zealand Seniors,
speak to one of our friendly insurance specialists now