%
- Over all Percentage 94
- empty 8
Rated /5 from 288024872564 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,8802,4872,564 customer reviews.
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Reviews
2401-2412 of 2880 reviews
2401-2412 of 2487 reviews
2401-2412 of 2564 reviews
Graham Howard Smith - 6 years ago
1. Patience. They showed patience and understanding...
Seniors Funeral Insurance
Product Review
2nd to none.
Service Review
1. Patience. They showed patience and understanding while communicating with elderly. 2. People skills Treated people as human beings and not robots. 3. Listening skills. Listened to the needs of the client and offered constructive suggestions for the benefit of the client.
Clarence Jones - 6 years ago
EXCELLENT SERVICE
Seniors Funeral Insurance
Product Review
Great staff told every thing i needed to know
Service Review
EXCELLENT SERVICE
Trusted Customer - 6 years ago
Clear, professional and excellent.
Seniors Funeral Insurance
Product Review
It covered everything I wanted to know about funeral insurance, particularly the benefits.
Service Review
Clear, professional and excellent.
Trusted Customer - 6 years ago
IT wasso easy a nice young man helped me we went...
Seniors Funeral Insurance
Product Review
Because they were easy to talk to and so so nice
Service Review
IT wasso easy a nice young man helped me we went through things and i had a wonderful stress free intoview u people are wondefful just one question the polices that i had that will be added to my new and i will only be paying the one insurance each forthnight thank u people u have been wonderful Phyllis Beverley Rawlinson
Trusted Customer - 6 years ago
Kind, helpful, informative.
Seniors Funeral Insurance
Product Review
I wanted to renew my insurance &felt supported to do so.
Service Review
Kind, helpful, informative.
Sonia Higgins - 6 years ago
Service very good however felt the sales rep was abit...
Seniors Funeral Insurance
Product Review
Best deal of 3 companies i got quotes from.
Service Review
Service very good however felt the sales rep was abit robotic.
Trusted Customer - 6 years ago
Found the lady that called me very helpful. She kept...
Seniors Funeral Insurance
Product Review
Was looking for funeral insurance and think this is the right one for me.
Service Review
Found the lady that called me very helpful. She kept asking if I understood things she was telling me.
Sharon Zoe Mclean - 6 years ago
Francis was who I dealt with he was such a warming...
Seniors Funeral Insurance
Product Review
The purchase meets my need and I was able to purchase one that was affirdable to me at the present. No pushy conversation to go beyond my budget which was great. Ability to go up in future as well which is great. Thank you.
Service Review
Francis was who I dealt with he was such a warming welcoming and knowledgeable person and I felt very comfortable talking with him. He was happy to go with what I wanted and told me everything I needed to know. Thank you Francis you deserve a raise!!
April Popata - 6 years ago
Great I'm happy not to put any pressure on my kids
Seniors Funeral Insurance
Product Review
Yes satisfied
Service Review
Great I'm happy not to put any pressure on my kids
Vilna Jacqueline Gough-jones - 6 years ago
Courteous person on the phone - excellent discussion...
Seniors Funeral Insurance
Product Review
Value for money contributed. I like the capped premium and the fact that I will not lose whatever I have paid into the policy. The fact that my beneficiaries will be paid out the higher of benefit or premiums paid is big plus factor. I like the reduction of 5% every 5 years. I like the 10% payback of premiums afetr 12 months. I like the fact that policy is valid after 12 months.
Service Review
Courteous person on the phone - excellent discussion on what was offered for the Funeral Policy. Good help with completing the application. Prompt email response and postage of policy documents. My only concern is the credit rating of B. I would have preferred one of A. But trust that payments will happen and the parent company remains stable
Jan Wiechern - 6 years ago
Very thorough explanation from Dee. She was...
Seniors Funeral Insurance
Product Review
very fair policies which seem quite transparent
Service Review
Very thorough explanation from Dee. She was professional well informed and very patient while I assimmilated all the information. I also felt no pressure to do anything
Longinusi Veamatahau - 6 years ago
Good very understanding, helpful, explain clearly the...
Seniors Funeral Insurance
Product Review
Godd price n reward
Service Review
Good very understanding, helpful, explain clearly the policy
Annette White - 7 years ago
The consultant was endlessly patient & answered all my...
Seniors Funeral Insurance
Service Review
The consultant was endlessly patient & answered all my questions with professional friendliness
Richard Spry Andrewes - 7 years ago
Benefits explained simply and very pleasant on the...
Seniors Funeral Insurance
Service Review
Benefits explained simply and very pleasant on the phone. Food salesperson
Angela Sunderland - 7 years ago
The call was handled very professionally everything...
Seniors Funeral Insurance
Service Review
The call was handled very professionally everything explained very well. The price very good and the cover Xlnt. Very happy with everything.
Nicola Clavis - 7 years ago
Answered the phone promptly, were polite and informed...
Seniors Funeral Insurance
Service Review
Answered the phone promptly, were polite and informed without sounding like a robot!!
Trusted Customer - 7 years ago
They were fully informative and very obliging.
Seniors Funeral Insurance
Service Review
They were fully informative and very obliging.
Daniel Whibley - 7 years ago
Great and easey explanation which was easey to...
Seniors Funeral Insurance
Service Review
Great and easey explanation which was easey to understand.
Colleen Pearson - 7 years ago
Very easy to understand ....well explained ....very...
Seniors Funeral Insurance
Service Review
very easy to understand ....well explained ....very good. I hope the deal is as good as explained
Calvin Robert John Stephen - 7 years ago
Best product out there. Very friendly and helpful call...
Seniors Funeral Insurance
Service Review
Best product out there. Very friendly and helpful call center personal.
Barry Middleton - 7 years ago
The people I have dealt with have been helpful, polite...
Seniors Funeral Insurance
Service Review
The people I have dealt with have been helpful, polite and obliging but a little difficult to understand at times
Keith Watkins - 7 years ago
A very nice experience.
Seniors Funeral Insurance
Service Review
A very nice experience.
Christine Cross - 7 years ago
Good service cant fault any thing of service I got...
Seniors Funeral Insurance
Service Review
good service cant fault any thing of service I got explained really well
Sandra Holdom - 7 years ago
Very professional, easy to understand the benefits
Seniors Funeral Insurance
Service Review
Very professional, easy to understand the benefits
Ivan Ryniker - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
funeral insurance, all I needed.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
You are an Australian company selling insurance from Australia to New Zealander's who think they are dealing with a company in NZ
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The representative I was dealing with was very pleasant and not pushy at all which was the selling point for me. You have a valuable and knowledgeable employee there!!
Maryanne Matranga - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The product offered is pretty good. Just the fact that your beneficiaries can get back all the premiums you have paid into the policy once you are gone is quite comforting. One never knows what their financial situation will be in the future. The ability to opt out at 85 and get back some money would be a help during tougher times when fixed incomes will not cover unexpected expenses.
Maria Noor - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Perfect policy for myself and my partner with many advantages compared to other comapnies
Helen Cholmondeley - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Does exactly what it says on the packet - when I die everything is covered without complication.
David Higgie - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Brilliant to deal with. Easy to speak with sometimes hard to understand, but he did clarify his words.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
A bit more expensive, but I like the benefit of being able to claim whichever is higher of your sum insured or premiums paid.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Everything is good.......
David Dawson - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very competitive costs and service
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I would have preferred an automatic payment rather than a direct debit. I am disappointed you do not have that option.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great explanation of the service
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