%
- Over all Percentage 94
- empty 8
Rated /5 from 291225062596 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,9122,5062,596 customer reviews.
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Reviews
2425-2436 of 2912 reviews
2425-2436 of 2506 reviews
2425-2436 of 2596 reviews
Richard - 6 years ago
I received excellent service from Ethan. He sent out...
Seniors Funeral Insurance
Product Review
I had reviewed many policies and I liked what NZ Seniors had to offer
Service Review
I received excellent service from Ethan. He sent out the quotes then contacted me to see whether I wanted to proceed with the insurance. I actually did not get back to him straight away as I am a shift worker but when I did he was very professional and polite
Trusted Customer - 6 years ago
The service is brilliant.
Seniors Funeral Insurance
Product Review
That,when its time for me to go, my family left behind will be in peace of mind..
Service Review
The service is brilliant.
Trusted Customer - 6 years ago
Explained everything very clearly
Seniors Funeral Insurance
Product Review
Great customer service and detaik
Service Review
Explained everything very clearly
Trusted Customer - 6 years ago
Humble service
Seniors Funeral Insurance
Service Review
Humble service
Trusted Customer - 6 years ago
You offer more guarantees and cheaper premium rates...
Seniors Funeral Insurance
Service Review
You offer more guarantees and cheaper premium rates than any other insurance company I have been with for years.
Trusted Customer - 6 years ago
Service good bit I didn’t really want the policy read...
Seniors Funeral Insurance
Product Review
Great value. Good product
Service Review
Service good bit I didn't really want the policy read to me - get a proper online process
Charles Herbert Thomas Ding - 6 years ago
Good listener(s) both people I had phone dealings...
Seniors Funeral Insurance
Product Review
the prime driver for us accepting = Pinnacle underwriting it. Premiums, policy conditions and actuarial background that takes age into account all good. NZ Seniors insistence on DD instead of our preference for Auto Payment was initially a deal breaker, but the Pinnacle connection won the day. I will be making overtures to Nz seniors at a later time to help remove that intractability.
Service Review
Good listener(s) both people I had phone dealings with. Straightforward comments and questions, carefully presented to avoid ambiguity or risk of misleading. intractability on accepting Automatic payments by insisting on direct debit seems draconian,
Eric Sim - 6 years ago
Initially did not contact as agreed.
Seniors Funeral Insurance
Product Review
It meets my requirements
Service Review
Initially did not contact as agreed.
Graham Howard Smith - 6 years ago
1. Patience. They showed patience and understanding...
Seniors Funeral Insurance
Product Review
2nd to none.
Service Review
1. Patience. They showed patience and understanding while communicating with elderly. 2. People skills Treated people as human beings and not robots. 3. Listening skills. Listened to the needs of the client and offered constructive suggestions for the benefit of the client.
Clarence Jones - 6 years ago
EXCELLENT SERVICE
Seniors Funeral Insurance
Product Review
Great staff told every thing i needed to know
Service Review
EXCELLENT SERVICE
Trusted Customer - 6 years ago
Clear, professional and excellent.
Seniors Funeral Insurance
Product Review
It covered everything I wanted to know about funeral insurance, particularly the benefits.
Service Review
Clear, professional and excellent.
Trusted Customer - 6 years ago
IT wasso easy a nice young man helped me we went...
Seniors Funeral Insurance
Product Review
Because they were easy to talk to and so so nice
Service Review
IT wasso easy a nice young man helped me we went through things and i had a wonderful stress free intoview u people are wondefful just one question the polices that i had that will be added to my new and i will only be paying the one insurance each forthnight thank u people u have been wonderful Phyllis Beverley Rawlinson
Daniel Whibley - 7 years ago
Great and easey explanation which was easey to...
Seniors Funeral Insurance
Service Review
Great and easey explanation which was easey to understand.
Colleen Pearson - 7 years ago
Very easy to understand ....well explained ....very...
Seniors Funeral Insurance
Service Review
very easy to understand ....well explained ....very good. I hope the deal is as good as explained
Calvin Robert John Stephen - 7 years ago
Best product out there. Very friendly and helpful call...
Seniors Funeral Insurance
Service Review
Best product out there. Very friendly and helpful call center personal.
Barry Middleton - 7 years ago
The people I have dealt with have been helpful, polite...
Seniors Funeral Insurance
Service Review
The people I have dealt with have been helpful, polite and obliging but a little difficult to understand at times
Keith Watkins - 7 years ago
A very nice experience.
Seniors Funeral Insurance
Service Review
A very nice experience.
Christine Cross - 7 years ago
Good service cant fault any thing of service I got...
Seniors Funeral Insurance
Service Review
good service cant fault any thing of service I got explained really well
Sandra Holdom - 7 years ago
Very professional, easy to understand the benefits
Seniors Funeral Insurance
Service Review
Very professional, easy to understand the benefits
Elsa La Cock - 7 years ago
The way you advertise it sounds like wonderful...
Seniors Funeral Insurance
Service Review
The way you advertise it sounds like wonderful insurance, but wow you are expensive.
Carol Mcdowell - 7 years ago
I would recommend this service. The person who helped...
Seniors Funeral Insurance
Service Review
I would recommend this service. The person who helped us through the process was so patient and made it so easy to understand the workings of the product.
Trusted Customer - 7 years ago
Very happy with both of the folk I spoke with in...
Seniors Funeral Insurance
Service Review
Very happy with both of the folk I spoke with in regards to my enquiry. I've been wanting to do something for some time and never felt any offering fitted with my needs and budget. I was not pressured by either of them, I'd have ended the call if that had occurred.
Trusted Customer - 7 years ago
The CSR was accommodating and patient.
Seniors Funeral Insurance
Service Review
The CSR was accommodating and patient.
Tuakama Taumauri Arona - 7 years ago
Well explained to me about everything, and I will...
Seniors Funeral Insurance
Service Review
Well explained to me about everything, and I will recommend it to anyone. Thank you.
Leonard Eric Allen - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The concept is good and offers a certain amount of peace of mind.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The product seemed comparable with other insurance products.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The product is comparable with other insurance providers.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I have still to discuss my purchase with my family when I see them next weekend.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I am happy with the terms and conditions of this product and recommend it to anyone
Pauline May Allen - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very Pleased with the detail of how it works.
Fiona Gregory - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Was easy and quick to get the cover sorted.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very thorough, fast, and efficient the person I spoke with knew their product and we're very friendly.
Ivan Ryniker - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
funeral insurance, all I needed.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
You are an Australian company selling insurance from Australia to New Zealander's who think they are dealing with a company in NZ
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The representative I was dealing with was very pleasant and not pushy at all which was the selling point for me. You have a valuable and knowledgeable employee there!!
Maryanne Matranga - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The product offered is pretty good. Just the fact that your beneficiaries can get back all the premiums you have paid into the policy once you are gone is quite comforting. One never knows what their financial situation will be in the future. The ability to opt out at 85 and get back some money would be a help during tougher times when fixed incomes will not cover unexpected expenses.
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