%
- Over all Percentage 94
- empty 8
Rated /5 from 370730013391 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,7073,0013,391 customer reviews.
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Reviews
2461-2472 of 3707 reviews
2461-2472 of 3001 reviews
2461-2472 of 3391 reviews
Trusted Customer - 4 years ago
Very prompt and polite would recommend to others
Seniors Funeral Insurance
Product Review
Great to deal with will recommend to others
Service Review
Very prompt and polite would recommend to others
Terri - 4 years ago
Heidi was so friendly and helpful on the phone - not...
Seniors Term Life Insurance
Product Review
Much better than the existing policy that I was on that had all sorts of exclusions for events that had happened over 12 years ago. NZ Seniors only consider events in the last 5 years - a refreshing change!
Service Review
Heidi was so friendly and helpful on the phone - not in the least pushy and gave me all the time I needed to consider my options. I rang back when I was ready to take things further. Unlike other insurance companies I obtained comparison quotes from who were hounding me on a daily basis. She made sure I understood everything and checked several times that I had considered whether this was the right choice for me.
Tommy Atkins - 4 years ago
Very good ,clear information given ,question answered...
Seniors Funeral Insurance
Product Review
Flexible cost to sit required budget and cover.
Service Review
Very good ,clear information given ,question answered clearly.
Trusted Customer - 4 years ago
Very informative and patient.
Seniors Funeral Insurance
Product Review
The extra bonuses you get are great
Service Review
Very informative and patient.
Trusted Customer - 4 years ago
Good communication and easy to subscribe
Seniors Funeral Insurance
Product Review
It was easy to signup and fits my requirements
Service Review
Good communication and easy to subscribe
Gary Buffett - 4 years ago
The application was easy hassle free and informative....
Seniors Funeral Insurance
Product Review
Excellent price for cover.
Service Review
The application was easy hassle free and informative. It was well explained and quick to my needs.
Sylvia Mckenna - 4 years ago
The young man (he sounded young) who I spoke to was...
Seniors Funeral Insurance
Product Review
Very helpful. I was given plenty of information in a good well educated voice.
Service Review
The young man (he sounded young) who I spoke to was very helpful and understanding. Plus he was a speaker of English as his first language so we could understand each other. He gave me plenty of information. And yes I would tell my friends. Must add I cannot stand your ads on the telly.
Justine Neumann - 4 years ago
Very good and easily to understand ex claimed things...
Seniors Funeral Insurance
Product Review
Very fair and up most honest
Service Review
very good and easily to understand ex claimed things well and honest
Peter Miller - 4 years ago
Excellant could not fault it
Seniors Funeral Insurance
Service Review
excellant could not fault it
Anthony Guthrie - 4 years ago
Absolutely great customer service. Everything...
Seniors Funeral Insurance
Product Review
Haven't had a hard copy of the insurance details so can't comment. Over the phone it sounded exactly what I want/need
Service Review
Absolutely great customer service. Everything explained in detail. A plan tailored for my needs and very friendly.
Michelle Skeen - 4 years ago
Very thorough friendly service cheerful manner and...
Seniors Funeral Insurance
Product Review
Not too expensive and simple to arrange
Service Review
Very thorough friendly service cheerful manner and interested in my needs
Tau Rangimaria Houhuia Heke - 4 years ago
Allowed time to read all that was stated by your...
Seniors Funeral Insurance
Service Review
Allowed time to read all that was stated by your customer service team. Touched on all policy's that helped me to understand. Was very economical for first time policy owners. Would share this experience with friends of my age group, definitely.
Trusted Customer - 6 years ago
Helpful advice Well explained
Seniors Funeral Insurance
Service Review
Helpful advice Well explained
Trusted Customer - 6 years ago
You contacted me the next working day and your rep was...
Seniors Funeral Insurance
Service Review
You contacted me the next working day and your rep was very kind, knowledgable, and clearly spoken.
Trusted Customer - 6 years ago
Explained everything simply so that I could...
Seniors Funeral Insurance
Service Review
Explained everything simply so that I could understand the policy and allowed time for me to ask questions, also very polite and friendly
Trusted Customer - 6 years ago
Heidi was fabulous. She made a boring situation,...
Seniors Funeral Insurance
Service Review
Heidi was fabulous. She made a boring situation, interesting and as enjoyable as it could be. She also kept her word and phoned back as requested, later in the afternoon to complete the signup.
Trusted Customer - 6 years ago
Yes I would recommend you to others, very helpful and...
Seniors Funeral Insurance
Service Review
Yes I would recommend you to others, very helpful and knowledgeable staff
Trusted Customer - 6 years ago
Very efficient and friendly
Seniors Funeral Insurance
Service Review
Very efficient and friendly
Trusted Customer - 6 years ago
Everything was simple and easy. The questions we had...
Seniors Funeral Insurance
Service Review
Everything was simple and easy. The questions we had were answered professionally. At no time was there pressure to purchase the cover.
Trusted Customer - 6 years ago
Yes I would recommend...Young lady on phone was...
Seniors Funeral Insurance
Service Review
Yes I would recommend...Young lady on phone was concise,easy to understand re policy,...I like the 1 year only till full cover..Fortnightly payment is affordable,even on a Pension.
Trusted Customer - 6 years ago
Very easy to follow from the 2 people I spoke to and...
Seniors Funeral Insurance
Service Review
Very easy to follow from the 2 people I spoke to and was all done online made it all very easy......one plus the cost does NOT increase because of age unlike other insurances!!!! So thank you NZ Seniors.....
Trusted Customer - 6 years ago
The girl I spoke to was wonderful; I put an online...
Seniors Funeral Insurance
Service Review
the girl I spoke to was wonderful; I put an online enquiry through and she was on the phone within minutes. Very clear, great to talk to. Gave me space to think it all through. Called back the next day and sealed the deal.
Trusted Customer - 6 years ago
Very good and happy with the lady on the phone 😀...
Seniors Funeral Insurance
Service Review
Very good and happy with the lady on the phone 😀 cheers to her
Trusted Customer - 6 years ago
Info given was clear and concise. Sales rep was polite...
Seniors Funeral Insurance
Service Review
Info given was clear and concise. Sales rep was polite and well spoken. Insurance package is affordable and has best terms compared with others in market place. I would fully recommended to other NZ seniors.
Veiljo Henton-hill - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Sounds ideal. Will wait until the hard copy arrives .... read documents before I can make a judgement, but happy so far.
Tara Forster - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It meets my needs at an affordable price and no medicals needed
Elizabeth Dufty - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Just the cover I was looking for and affordable
Barbara Tapara - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It is what I needed. I got to choose my insurance plan.
Sheila Lalich - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The insurance I got was what I wanted and was affordable for me, the benefits were also very good.
Marianne Pou - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
My sister compared what she was paying for our mother's funeral insurance to what had been offered to me and she was most impressed. Policy is not word-junked, it is clear and in a language that can be understood.
Rawiri Wihapi - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Within my budget to afford maximum benefit.
Debbie Rodwell - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very competitive... Lovely lady
John Hollands - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very simple a very good experience and would recommend others if they are considering to check it.And not pushy.
Matekino Barbara Elizabeth Bennett - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I am very pleased with myself to have this insurance policy with your company because it is comforting to know my “New Year of 2022 “ has stated with this application and that this insurance policy itself is clear and understandable but, it covers more for me as it's the greatest gift I could give to my family knowing they don't have to worry about anything when I pass away. All of the content of this insurance policy although I haven't fully read I am trusting it will meet it's requirements legally in all respects, it is now up to me to meet mine, I thank you with all my heart to have such representation in the first of contact. your customer service who was excuse me but I have to say this “English spoken” taking the frustration away of understanding.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Something that I had been thinking about but then was suddenly thrust into it due to a sudden death in the family.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Easy process, got what I wanted
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