%
- Over all Percentage 94
- empty 8
Rated /5 from 301825732702 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,0182,5732,702 customer reviews.
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Reviews
2473-2484 of 3018 reviews
2473-2484 of 2573 reviews
2473-2484 of 2702 reviews
BCM - 6 years ago
Great customer service/sales experience, praise and...
Seniors Funeral Insurance
Product Review
Happy with my purchase, its a good cover with great benefits for older people like me.
Service Review
Great customer service/sales experience, praise and shout out to Zac and Sharon for their assistance during my call. The information was well articulated and well received, thank you again.
Trusted Customer - 6 years ago
Response to inquiry very quick, clarity of...
Seniors Funeral Insurance
Product Review
met requirements, answered all questions to my satisfaction
Service Review
Response to inquiry very quick, clarity of communication very good, efficient with all tasks, everything able to be completed online and met my requirements.
Wayne Andrews - 6 years ago
Very friendly and knowledgable staff. I had read the...
Seniors Funeral Insurance
Product Review
I wanted to make sure that when my time comes that my family are not put under pressure, the package I have gone with will do that.
Service Review
Very friendly and knowledgable staff. I had read the information on your website so during her presentation, all I had to do was confirm what J had read was correct.
Graham Mitchell - 6 years ago
Customer Service Staff very good at explaining how...
Seniors Funeral Insurance
Product Review
Only downside is the stand down period of 12 months if you die of natural causes, however most other companies have a 24 month stand down period, so better than most.
Service Review
Customer Service Staff very good at explaining how policy worked, and sent off requested quotes in a very quick time.
Walter Brady - 6 years ago
I personally though it would cost less then other...
Seniors Funeral Insurance
Product Review
Thought it would cost less then it was
Service Review
I personally though it would cost less then other insurance providers
James Bruce Daniell - 6 years ago
Helpful advice Well explained
Seniors Funeral Insurance
Product Review
A little expensive but that would be because of age
Service Review
Helpful advice Well explained
David Moreton - 6 years ago
You contacted me the next working day and your rep was...
Seniors Funeral Insurance
Product Review
A very good and safe product
Service Review
You contacted me the next working day and your rep was very kind, knowledgable, and clearly spoken.
Lynette Ellen - 6 years ago
Explained everything simply so that I could...
Seniors Funeral Insurance
Product Review
It was suitable for my needs
Service Review
Explained everything simply so that I could understand the policy and allowed time for me to ask questions, also very polite and friendly
Ann Robinson - 6 years ago
Heidi was fabulous. She made a boring situation,...
Seniors Funeral Insurance
Product Review
I thought it was a fair price and manageable for me
Service Review
Heidi was fabulous. She made a boring situation, interesting and as enjoyable as it could be. She also kept her word and phoned back as requested, later in the afternoon to complete the signup.
Joan Munro - 6 years ago
Yes I would recommend you to others, very helpful and...
Seniors Funeral Insurance
Product Review
great service from friendly and polite staff in answering our questions
Service Review
Yes I would recommend you to others, very helpful and knowledgeable staff
Paul Shailes - 6 years ago
Very efficient and friendly
Seniors Funeral Insurance
Product Review
Easy to organise and also understand
Service Review
Very efficient and friendly
Trusted Customer - 6 years ago
Everything was simple and easy. The questions we had...
Seniors Funeral Insurance
Product Review
Great value and process was very simple.
Service Review
Everything was simple and easy. The questions we had were answered professionally. At no time was there pressure to purchase the cover.
Christine Stone - 7 years ago
You were very efficient and offered very good plans....
Seniors Funeral Insurance
Service Review
you were very efficient and offered very good plans....
Brian Oliver - 7 years ago
Very good explanations and rang back when they said...
Seniors Funeral Insurance
Service Review
Very good explanations and rang back when they said they would.
Trusted Customer - 7 years ago
Very helpful and informative
Seniors Funeral Insurance
Service Review
Very helpful and informative
Matene Mihaka - 7 years ago
Explain very clearly what our options were
Seniors Funeral Insurance
Service Review
Explain very clearly what our options were
Joy Love - 7 years ago
Excellent and very helpful. So much so I opted to...
Seniors Funeral Insurance
Service Review
Excellent and very helpful. So much so I opted to join up with a policy there and then.
Dennis Searle - 7 years ago
A good explanation of their product.
Seniors Funeral Insurance
Service Review
A good explanation of their product.
Roy Mclellan - 7 years ago
They explained everything clearly and in simple...
Seniors Funeral Insurance
Service Review
They explained everything clearly and in simple everyday language. What was said was exactly as explained on the website. This insurance to me is far superior than any other funeral insurance offered by other companies. I would indeed recommend N Z Senior to others and I would consider if applicable to my circumstances other N Z Senior products that may be offered from time to time.
Lesley Wilson - 7 years ago
Very quick to respond to my request for a quote. made...
Seniors Funeral Insurance
Service Review
very quick to respond to my request for a quote. made it very easy to understand and was very professional. He spoke clearly was a very pleasant person, made it easier to decide I wanted to take out a policy with NZ seniors
Ronda Tatnell - 7 years ago
Very good and quick - charming young man
Seniors Funeral Insurance
Service Review
Very good and quick - charming young man
Janis Graham - 7 years ago
Excellent customer service by Joseph and very clear...
Seniors Funeral Insurance
Service Review
Excellent customer service by Joseph and very clear explanations on the funeral cover information that I was after. , so that I signed up straight away
Glenda Mitchell - 7 years ago
Very pleasant young lady, very efficient explained...
Seniors Funeral Insurance
Service Review
Very pleasant young lady, very efficient explained everything well and it was painless !!!
Trusted Customer - 7 years ago
..............
Seniors Funeral Insurance
Service Review
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Pearl Smythe - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very happy that we have signed up, happy with the policy. We rang a few providers before we spoke to New Zealand Seniors by far the best.
Deborah Anne Ramsay - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I was with Cigna but NZ Seniors had more benefits so I changed to them
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Affordable. Peace of mind that I can take care of my family.
Bruce Howat - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because that is the appropriate rating
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
They were very obliging and friendly explaining every
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Everything explained in detail
Linda Bennett - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Happy to have the policy I have. A relief to have it. Staff are so nice.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The funeral cover is just what I wanted. Affordable and won't increase my premium.
Peter Barnett - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
appears to be a better product than other companies but disappointed that premiums are not refunded if i die naturally within 12 months
Patricia Daylene Barnett - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
appears to be a better deal than other companies, although disappointed that premiums not refunded if i die naturally within 12 months
Angela Massey - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
More benefits than I realised Less expensive than I expected
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It is affordable and it is something that I know I needed to do.
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