%
- Over all Percentage 94
- empty 8
Rated /5 from 268923652373 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,6892,3652,373 customer reviews.
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Reviews
2005-2016 of 2689 reviews
2005-2016 of 2365 reviews
2005-2016 of 2373 reviews
Brian Irwin - 5 years ago
Very helpful,quick service.and completely understood...
Seniors Funeral Insurance
Product Review
very affordable.great communication
Service Review
very helpful,quick service.and completely understood there policy.AAA+++
Karen Saunders - 5 years ago
Everything was explained, organised and completed over...
Seniors Funeral Insurance
Service Review
Everything was explained, organised and completed over the phone. I had spent the previous couple of days investigating life insurance and insurance companies run for cover, and some even kick you out (happened to us 2019), when they hear the word cancer. So with the funeral insurance, I'm covered when the inevitable happens and feel very reassured. None of the insurance companies I spoke to, recommended funeral insurance btw, my husband had signed up for funeral insurance with NZ Seniors earlier this year, so that's why I proceeded.
Wallace Rampersad - 5 years ago
Explanation of the policy.
Seniors Funeral Insurance
Service Review
Explanation of the policy.
Warwick Stevens - 5 years ago
The young man was an extremely good customer service...
Seniors Funeral Insurance
Product Review
There are a number of outstanding features in your funeral cover 1. Fixed premium 2. 5% rebate every 5 years 3. Payment either insured amount or total premiums paid..whichever is larger. 4. Opt out at 85yrs option. 5. No premiums after 90yrs old 6. Including accidental death and accidental injuries in cover 7. Only 1 yr stand down on death payment 8. No form filling or medical check
Service Review
The young man was an extremely good customer service person. He explained the company philosophy and ethos very well and I was very impressed with the ways in which the company cared for its clients. He also listened to my questions and replied to them fully and clearly He explained the fee structure well and i was able to take an affordable policy which will be a blessing to me.
John Kopua - 5 years ago
Very easy to understand your agent victor throughout...
Seniors Funeral Insurance
Product Review
i feel at ease now i have joined knowing that i am not leaving my family the bill
Service Review
very easy to understand your agent victor throughout the process so easy i should have started earlier in my life more young people should be made aware of how easy it is for them and there families instead of leaving it for the last minute thank you NZ Seniors
Diane Pulford - 5 years ago
It was very good everything was explained very well
Seniors Funeral Insurance
Service Review
it was very good everything was explained very well
Trusted Customer - 5 years ago
Helpful. knowledgeable, professional.
Seniors Funeral Insurance
Product Review
Offered exactly what I need
Service Review
Helpful. knowledgeable, professional.
Graham Braddock - 5 years ago
Very prompt reply to email inquiry. Policy explained...
Seniors Funeral Insurance
Product Review
Covers all my requirements.
Service Review
Very prompt reply to email inquiry. Policy explained well and in detail. Friendly consultant, no pushiness.
Morton Pita - 5 years ago
Hey Guys Awesome service by your rep. Very passionate...
Seniors Funeral Insurance
Product Review
It will be a great help for my family when I'm gone so thanks very much.
Service Review
Hey Guys Awesome service by your rep. Very passionate about what he does I can see, great asset for you guys. i wish I had joined earliar cheers.
Irene Graham - 5 years ago
They were very up front with wat they were saying I...
Seniors Funeral Insurance
Product Review
Very impressed, there company have more to offer than any other company we r pensioner's and loved the service we purchased thank u
Service Review
They were very up front with wat they were saying I asked questions an they answered well I would recommend them to my friends an family they were cheap which we could afford
Trusted Customer - 5 years ago
Clear speech open to questions if needed
Seniors Funeral Insurance
Service Review
clear speech open to questions if needed
James Marshall - 5 years ago
Karen is the best in all areas . recommend highly .
Seniors Funeral Insurance
Service Review
Karen is the best in all areas . recommend highly .
Vicki Weston - 6 years ago
Explained very clearly & was easy to understand.I...
Seniors Funeral Insurance
Service Review
Explained very clearly & was easy to understand.I didnt need to ask questions as everything was covered
Suzanne Gurney - 6 years ago
Very friendly polite and professional....thankyou...
Seniors Funeral Insurance
Service Review
Very friendly polite and professional....thankyou very much
Trusted Customer - 6 years ago
Friendly. Good knowledge
Seniors Funeral Insurance
Service Review
Friendly. Good knowledge
Diane Carrington - 6 years ago
Dealt with a young lady called "Dee". She was super...
Seniors Funeral Insurance
Service Review
Dealt with a young lady called "Dee". She was super fantastic. Very clear in her explanations, awesome personality and was a pleasure to deal with.
Trusted Customer - 6 years ago
I like that NZ Seniors offers better benefits than...
Seniors Funeral Insurance
Service Review
I like that NZ Seniors offers better benefits than other funeral insurance providers.
Trusted Customer - 6 years ago
The service was just a,amzing, friendly, chatty, I...
Seniors Funeral Insurance
Service Review
The service was just a,amzing, friendly, chatty, I mean what more could you ask for....The girl on the phone was professional about it all, and I would never even hesitate to recommend to anyone else
Trusted Customer - 6 years ago
Too quick to offer higher insurance didn’t match tv...
Seniors Funeral Insurance
Service Review
Too quick to offer higher insurance didn't match tv advertising
Bernice Hide - 6 years ago
Answered my questions clearly explained
Seniors Funeral Insurance
Service Review
answered my questions clearly explained
Janice Newton - 6 years ago
Answered my questions that I did ask. Explained...
Seniors Funeral Insurance
Service Review
Answered my questions that I did ask. Explained everything clearly. I know what I will be paying with know extra Money being asked for later on in years to come. Very friendly young lass on the phone. NOT AT ALL PUSHY. Which is something I don't like.
Trusted Customer - 6 years ago
Yes customer service via phone excellent
Seniors Funeral Insurance
Service Review
Yes customer service via phone excellent
Gary Britten - 6 years ago
Very pleasant service people. Clear info.
Seniors Funeral Insurance
Service Review
Very pleasant service people. Clear info.
Bruce Clarke - 6 years ago
Pleasant and helpful person on Telephone. Answered all...
Seniors Funeral Insurance
Service Review
Pleasant and helpful person on Telephone. Answered all my questions fully. Would certainly be my first point of contact if any other services required.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Have only just bought. If it works the way it suppose to it will be great!!
Cheryl Te Rito - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Payments are within our budget and different options are appealing.
Wendy Bright - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good product covers my needs
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The policy was seemed transparent and easy to understand. It did not take long and was very stress free.
Anthony Calcroft - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
iI already answered all I want too
Shirley Jane Redfern - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very helpful easy to understand
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Managed to obtain exactly what I wanted. No pressure and had distinct impression that I was listened to and provided with the perfect package.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Glad I`ve got it started.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Just like above explained everything to me
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
good
Glenda Aiken - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great products
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Meets and exceeds my expectations of a funeral policy. Terms and conditions straightforward.
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