Reviews
2005-2016 of 2892 reviews
2005-2016 of 2496 reviews
2005-2016 of 2577 reviews
Keith Leslie - 5 years ago
YES Simple and helpful
Seniors Funeral Insurance
Service Review
YES Simple and helpful
Trusted Customer - 5 years ago
The service was amazing! I had literally just sent the...
Seniors Funeral Insurance
Product Review
The price and no hassle !!
Service Review
The service was amazing! I had literally just sent the email and my phone started ringing with a very friendly helpful agent calling me back
Trusted Customer - 5 years ago
Because the customer service was excellent due to his...
Seniors Funeral Insurance
Product Review
Thank you for your kindness and patience within the process which was lengthy
Service Review
Because the customer service was excellent due to his ability to explain clearly what, how and why terms were given. Plus, he willingness to answer any questions that I had during the process
John Franklin - 5 years ago
Yes I would. The customer service person I had that...
Seniors Funeral Insurance
Service Review
Yes I would. The customer service person I had that took us through and explained everything to me was soooo good. I would want her with any queries that I may have in the future. Well Done
Trusted Customer - 5 years ago
Clearly explained and very uncomplicated, questions I...
Seniors Funeral Insurance
Product Review
The cover suited my needs at this time and consultant was friendly an explained every queries I had perfectly, am happy with what I have chosen.
Service Review
Clearly explained and very uncomplicated, questions I asked were well an confidently explained thankyou so much for your time
Joyce Whanau - 5 years ago
Rangimarie Whanau
Seniors Funeral Insurance
Product Review
Gender: Male didn't force plans upon me, 100% accommodating felt comfortable when explaining, This process is scary - its your Funeral after all. Customer service deserved and excellence.
Service Review
Rangimarie Whanau
Lynne Phillips - 5 years ago
Very prompt response to my request for a quote and...
Seniors Funeral Insurance
Product Review
Heidi was able to give me options to suit what I wanted and could afford
Service Review
Very prompt response to my request for a quote and such a lovely lady called Heidi. So very helpful and a joy to speak with.
Trusted Customer - 5 years ago
Too much too fast to take in but yes would recommend...
Seniors Funeral Insurance
Product Review
Until I read the policy i am rating as above
Service Review
Too much too fast to take in but yes would recommend to others person on phone very pleasent
Michael Truman - 5 years ago
Full, comprehendible information supplied at initial...
Seniors Funeral Insurance
Product Review
It seems to be a fair and valuable product. Gives great peace of mind, knowing that the family will not have to fund my funeral. I would recommend it to others.
Service Review
Full, comprehendible information supplied at initial inquiry. Timely follow-up. Pleasant, relatable sales rep.
Paul Martin - 5 years ago
Good phone manner and explained everything clear
Seniors Funeral Insurance
Product Review
good for my situation i dont know what you mean
Service Review
good phone manner and explained everything clear
Michael Dawson - 5 years ago
Most impressed by the lady I dealt with. She was...
Seniors Funeral Insurance
Product Review
The type of insurance funeral is the best around. Leaves other companies in the dust for what you require.
Service Review
Most impressed by the lady I dealt with. She was warming to all subjects discussed. Her professionalism was of a very high standard and answered any questions promptly.
Trusted Customer - 5 years ago
Excellent communications and friendly staff. ...
Seniors Funeral Insurance
Product Review
Awesome customer service.
Service Review
Excellent communications and friendly staff. Explained everything clearly and advised several times that if I had questions to interrupt her
Trusted Customer - 6 years ago
Young lady I spoke to, was very good Explaining how...
Seniors Funeral Insurance
Service Review
Young lady I spoke to, was very good Explaining how the funeral insurance Is, I was very impressed.
Trusted Customer - 6 years ago
Fabulous Teressa....clear and detailed info...policy...
Seniors Funeral Insurance
Service Review
Fabulous Teressa....clear and detailed info...policy easy to understand
Christine Munu-matthews - 6 years ago
Danielle helped me sign up, she was exceptionally...
Seniors Funeral Insurance
Service Review
Danielle helped me sign up, she was exceptionally helpful, informative and very friendly. This only further made me realise I'd made the right decision.
Trusted Customer - 6 years ago
Great dealing with you
Seniors Funeral Insurance
Service Review
Great dealing with you
Richard - 6 years ago
I received excellent service from Ethan. He sent out...
Seniors Funeral Insurance
Service Review
I received excellent service from Ethan. He sent out the quotes then contacted me to see whether I wanted to proceed with the insurance. I actually did not get back to him straight away as I am a shift worker but when I did he was very professional and polite
Trusted Customer - 6 years ago
The service is brilliant.
Seniors Funeral Insurance
Service Review
The service is brilliant.
Trusted Customer - 6 years ago
Explained everything very clearly
Seniors Funeral Insurance
Service Review
Explained everything very clearly
Trusted Customer - 6 years ago
Humble service
Seniors Funeral Insurance
Service Review
Humble service
Trusted Customer - 6 years ago
You offer more guarantees and cheaper premium rates...
Seniors Funeral Insurance
Service Review
You offer more guarantees and cheaper premium rates than any other insurance company I have been with for years.
Trusted Customer - 6 years ago
Service good bit I didn’t really want the policy read...
Seniors Funeral Insurance
Service Review
Service good bit I didn't really want the policy read to me - get a proper online process
Charles Herbert Thomas Ding - 6 years ago
Good listener(s) both people I had phone dealings...
Seniors Funeral Insurance
Service Review
Good listener(s) both people I had phone dealings with. Straightforward comments and questions, carefully presented to avoid ambiguity or risk of misleading. intractability on accepting Automatic payments by insisting on direct debit seems draconian,
Eric Sim - 6 years ago
Initially did not contact as agreed.
Seniors Funeral Insurance
Service Review
Initially did not contact as agreed.
Maiava Vaigafa Lafaele Setefano - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It is a fair price for the product as you detailed
Georgia Te Rire - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
affordable, especially if youre a benefiary.
Beverley Ching - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great service and happy I've don it finally
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Comprehensive policy and best cover I could find
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great value for price wuoted
Alan Cains - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Again seamless procedure. Prove very comparable
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Yet to read the policy!!!!!!!
Uddhav Adhikary - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Explained clearly all conditions
Edwin Proffitt - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Just right for what I was looking for
Muhammad Naveed Hamid - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Getting cover is easy, but still puzzling why need to wait for 12 months, policy to be active? that's mean i am not covered yet
Michael Jujnovich - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The loyalty paybacks,and many other benefits meant a truly twenty first century insurance policy, unlike some older policies we hold from other Insurance Companies
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent purchase, simple but effective
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