Skip to content

Reviews

2005-2016 of 3167 reviews

2005-2016 of 2670 reviews

2005-2016 of 2851 reviews

Gaylene Hopkins - 4 years ago

The English diction of the contact centre was hard to...

Seniors Funeral Insurance

Service Review

The English diction of the contact centre was hard to understand and spoke too quick. Lots of information to take in over the phone.


Rated: 1 out of 5

Steven Beazley - 4 years ago

Friendly phone conversation and well explained

Seniors Funeral Insurance

Product Review

All fhat i need for me and my spouse

Service Review

Friendly phone conversation and well explained


Rated: 4.5 out of 5

Alice Wright - 4 years ago

Excellent service, simple, understandable process. ...

Seniors Term Life Insurance

Product Review

Affordable package for coverage

Service Review

Excellent service, simple, understandable process. Affordable


Rated: 5 out of 5

Jean Walker - 4 years ago

The person that contacted me was efficient, he was up...

Seniors Funeral Insurance

Product Review

I was advised yesterday and purchased it so currently unable tocomment.

Service Review

The person that contacted me was efficient, he was up to speed with the information and what he shared with me.


Rated: 4 out of 5

Lindsay - 4 years ago

Quick response to my request for information regarding...

Seniors Term Life Insurance

Product Review

The purchase was in response to the clear, understandable conversation in regards to my situation and requests.... and options that suit my current state of income and savings.

Service Review

Quick response to my request for information regarding their insurance policies. A very informative and friendly staff member who gave clear and detailed answers and portrayal of their products. Unlike my experiences with other insurance companies, I felt in no way being coerced to purchase their product. My questions were answered clearly and informative., professionally and with a courteous and friendly tone.


Rated: 4.5 out of 5

Trusted Customer - 4 years ago

Very quick and efficient service

Seniors Funeral Insurance

Product Review

Good product for the old folks who could not afford life cover

Service Review

Very quick and efficient service


Rated: 4 out of 5

Tracy Oliver - 4 years ago

Very friendly quick to respond and not pushy either

Seniors Funeral Insurance

Product Review

Only purchase so cant really comment

Service Review

Very friendly quick to respond and not pushy either


Rated: 4 out of 5

Trusted Customer - 4 years ago

I found that once I started the process it was very...

Seniors Term Life Insurance

Product Review

Very straight forward process, easy to set up with no surprises,

Service Review

I found that once I started the process it was very straight forward and no surprises. The customer services person was very helpful and answered all my questions.


Rated: 5 out of 5

Richard Taha - 4 years ago

Fantastic service, bought a new policy and cancelled...

Seniors Term Life Insurance

Product Review

A better deal financially and a safe feeling.

Service Review

Fantastic service, bought a new policy and cancelled another but financially better off.


Rated: 5 out of 5

Jo-Anne Griffiths - 4 years ago

Very thorough in explaining the policy and how it...

Seniors Term Life Insurance

Product Review

Has extra for accidental death. Feel comfortable with being able to choose the amount covered

Service Review

Very thorough in explaining the policy and how it works. Was knowledgable of the product when I asked questions.


Rated: 4 out of 5

George Money - 4 years ago

Be sure you're clients amount insured for is what you...

Seniors Funeral Insurance

Service Review

Be sure you're clients amount insured for is what you quote.


Rated: 4 out of 5

Kevin Hansen - 4 years ago

Very good and helpful

Seniors Funeral Insurance

Product Review

Fits our needs at this time

Service Review

Very good and helpful


Rated: 4 out of 5

Trusted Customer - 6 years ago

Quickly responded to my quote for funeral insurance...

Seniors Funeral Insurance

Service Review

Quickly responded to my quote for funeral insurance and made the process quick and easy


Rated: 4 out of 5

Trusted Customer - 6 years ago

The gentleman I spoke with, Dimalka,was very thorough,...

Seniors Funeral Insurance

Service Review

The gentleman I spoke with, Dimalka,was very thorough, curteous and knowledgeable. Listened to one of my queries and explained why which was satisfactory to me.


Rated: 5 out of 5

Maiava Vaigafa Lafaele Setefano - 6 years ago

Very very pleased with the sincere friendly language...

Seniors Funeral Insurance

Service Review

Very very pleased with the sincere friendly language and voice tone of the staff member who spoke with me over the phone although it was quite a bit of time over the phone. Your staff member was very knowledgeable of your products and services


Rated: 5 out of 5

Georgia Te Rire - 6 years ago

Understood, language well defined not happy when i...

Seniors Funeral Insurance

Service Review

understood, language well defined not happy when i have to deal with foreigner.explanation on mark. good manners, so essential,


Rated: 4 out of 5

Anne Josephine Alphonsa Netto - 6 years ago

All what I needed to know was clearly explained. Very...

Seniors Funeral Insurance

Service Review

All what I needed to know was clearly explained. Very respectful and kind approach I must say, Thank you very much for your patience in explaining everything to me.


Rated: 4 out of 5

Beverley Ching - 6 years ago

Good service

Seniors Funeral Insurance

Service Review

Good service


Rated: 5 out of 5

Trusted Customer - 6 years ago

Great service

Seniors Funeral Insurance

Service Review

Great service


Rated: 5 out of 5

Trusted Customer - 6 years ago

Excellent service , information relayed clearly at a...

Seniors Funeral Insurance

Service Review

Excellent service , information relayed clearly at a pace that made understanding easy.


Rated: 5 out of 5

Alan Cains - 6 years ago

The agent explained everything clearly. The process...

Seniors Funeral Insurance

Service Review

The agent explained everything clearly. The process was seamless.


Rated: 5 out of 5

Trusted Customer - 6 years ago

Victor was great. He appeared to be very transparent....

Seniors Funeral Insurance

Service Review

Victor was great. He appeared to be very transparent. Answered all questions I had. I'm yet to go through the policy, but great customer service.


Rated: 5 out of 5

Uddhav Adhikary - 6 years ago

Told everything clearly and listened

Seniors Funeral Insurance

Service Review

Told everything clearly and listened


Rated: 4 out of 5

Edwin Proffitt - 6 years ago

Fantastic service Karen was amazing bright, bubbly and...

Seniors Funeral Insurance

Service Review

Fantastic service Karen was amazing bright, bubbly and extremely helpful


Rated: 5 out of 5

Isakara Penia Junior Seuseu - 5 years ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

Customer service young lady explained clearly each step . She was down to earth but professional. She is an excellent example for promoting this insurance policy.


Rated: 5 out of 5

Tuakana Toka - 5 years ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

Feel it's a way better option for seniors. Has value in the long run.


Rated: 5 out of 5

Trusted Customer - 5 years ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

I selected the $10,000 cover as the policy was able to incorporate any unexpected changes in personal circumstances until around the age of 80. The policy also includes some refund or bonus payout options which has given me relief that as a "single" person my death will not impact anyone else having to pay for it!


Rated: 5 out of 5

Malaesaili Ete - 5 years ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

Awesome service and very satisfied


Rated: 5 out of 5

Glenda Mcnaughton - 5 years ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

The benefits that are offered by NZ Seniors are amazing, even after just 12 months of being a member, but the long term gains blew my mind.


Rated: 5 out of 5

Harold Tautari - 5 years ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

For reasons mentioned above. My children will be elated and I understand that funeral expenses can be dear as I found out when I lost my wife at the begining of Covert.


Rated: 5 out of 5

Trusted Customer - 5 years ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

Exactly what we need for peace of mind


Rated: 5 out of 5

Abe Paul - 5 years ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

Seems like a great deal with a lot of extra benefits for your money.


Rated: 5 out of 5

Trusted Customer - 5 years ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

Excellent insurance policy


Rated: 5 out of 5

Judith Caswell - 5 years ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

The cost of the purchase was reasonable and affordable for someone on the pension. Hence the reason why i bought the package.


Rated: 5 out of 5

Noema Magele - 5 years ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

Well I told the rep yesterday I've been watching a man advertising this service for the first time on Television, but I wasn't quite sure if I could join, but now it's back again with different people, so I thought it's time to try, and, with the service or the talk I had yesterday, I know it deserves all stars!!! Thanks again


Rated: 5 out of 5

Trusted Customer - 5 years ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

Gave us the reassurence we were looking for at a price we could afford.


Rated: 4 out of 5

How can we help?

To find out more about New Zealand Seniors,
speak to one of our friendly insurance specialists now