%
- Over all Percentage 94
- empty 8
Rated /5 from 245322222137 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,4532,2222,137 customer reviews.
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Reviews
2005-2016 of 2453 reviews
2005-2016 of 2222 reviews
2005-2016 of 2137 reviews
Helen Magdalene Grimshaw - 6 years ago
Very good service, the customer service lady gave me...
Seniors Funeral Insurance
Product Review
sounds like a very good deal. I just hope I can keep these payments up.
Service Review
very good service, the customer service lady gave me all the information i needed to make a comfortable decision. Thank you Helen Grimshaw
Trusted Customer - 6 years ago
Persistent if nothing else
Seniors Funeral Insurance
Service Review
Persistent if nothing else
Lindsey Robbins - 6 years ago
Accuracy
Seniors Funeral Insurance
Product Review
accuracy
Service Review
accuracy
Trusted Customer - 6 years ago
The consultant who dealt with my enquiry ws efficient,...
Seniors Funeral Insurance
Product Review
Compared to other prioviders this one proved to be the best for me. Other providers only covers for accident for 24 months whereas this covers for 12.
Service Review
The consultant who dealt with my enquiry ws efficient, knowledgeable and very thorough. Any questions I had he was able to answer immediately.
Gabriel Maraea Ham - 6 years ago
I would say the. Ease of charting it wasn't just like...
Seniors Funeral Insurance
Product Review
Value For
Service Review
I would say the. Ease of charting it wasn't just like ,a salesperson trying to sell a product,friendliness & warmth is what we all look for when speaking to someone for the first time,plus being knowledgeable about what they are selling is always the icing on the cake
Morehu Beau Rangiwai - 6 years ago
Simple to follow . Clear and concise to the point....
Seniors Funeral Insurance
Service Review
Simple to follow . Clear and concise to the point. Repiditive understanding. Follow through till client is.sure and happy.and understands procedures what the insurance provides. Excellent communication. Highly skilled in people management. Truly satisfied with explanations. A credit.to have spoken to the right well trained.person.
Trusted Customer - 6 years ago
Good service
Seniors Funeral Insurance
Product Review
Good
Service Review
Good service
Trusted Customer - 6 years ago
Good service. Lovely customer service lady. Very...
Seniors Funeral Insurance
Product Review
All good
Service Review
Good service. Lovely customer service lady. Very professionsl
Faiaga Sekai - 6 years ago
My name is CJ, I helped put this in place for my...
Seniors Funeral Insurance
Service Review
My name is CJ, I helped put this in place for my mother Faiaga. The person my mother and I dealt with is Teresa; she is very empathetic and very knowledgeable. I really liked how in the initial call she could relate to the "island" way and the mentality of losing a loved one, which made the conversation easier to have. Very patient with my mother and I; English is her 2nd language and with the use of a interpreter, really understood and liked the policy and it gave us peace of mind. Teresa is awesome! Also, very very very prompt! An enquiry was initiated through the website, and within 10min someone called me back! Super efficient!! Just one bit of feedback; it would be more convenient if the company had an interpreting service or staff that could translate instead of using a 3rd party. Although I had to pay to use an interpreting service, it was still necessary to have something in place for my mother because its such a great policy! Thank you so much for helping us out :)
Trusted Customer - 6 years ago
Excellent service..very happy customer. I would...
Seniors Funeral Insurance
Service Review
Excellent service..very happy customer. I would recommend Fern for best customer service of the month. Saff like Fern need to be acknowledged for their good work..it shows you appreciate the work they do. Due to Ferns good customer service I would recommend Senior NZ funeral cover to family and friends..
Barbara Rikiti - 6 years ago
Very pleasant young man and explained everything in...
Seniors Funeral Insurance
Product Review
Very happy with the young man who explained everything in plain English
Service Review
Very pleasant young man and explained everything in terms I could understand
Gregory Veale - 6 years ago
Communication and explanation was great and in...
Seniors Funeral Insurance
Product Review
This policy met my needs and is affordable.
Service Review
Communication and explanation was great and in language that was easy to understand
Lance Mitchell - 6 years ago
Not good, promised an email 10 minutes after our...
Seniors Funeral Insurance
Service Review
not good, promised an email 10 minutes after our conversation, still haven't received,makes me think this was a bogus call
Gayle Green - 6 years ago
I didn't have to wait very long for assistance...2/the...
Seniors Funeral Insurance
Service Review
I didn't have to wait very long for assistance...2/the young man was polite. 3/ I could understand everything he was saying...4/ he explained things twice when I asked him to repeat himself and 5th, I was impressed with the terms and conditions of the insurance policy.
Trusted Customer - 6 years ago
The lady at seniors. was very nice and pleasent too...
Seniors Funeral Insurance
Service Review
The lady at seniors. was very nice and pleasent too talk with.she explained evering thing clearly and precisely.thank so much
Trusted Customer - 6 years ago
Great service not pushy with sale. Took time. to...
Seniors Funeral Insurance
Service Review
Great service not pushy with sale. Took time. to explain
Trusted Customer - 6 years ago
Contacted straight away and details fully explained
Seniors Funeral Insurance
Service Review
Contacted straight away and details fully explained
Filip Filipaina - 6 years ago
They were clear on all the information that they gave...
Seniors Funeral Insurance
Service Review
They were clear on all the information that they gave me
Trusted Customer - 6 years ago
From the first point of contact I received friendly,...
Seniors Funeral Insurance
Service Review
From the first point of contact I received friendly, clear advice and carefully explained information and facts about the Senior's Funeral Insurance. Any queries and questions I had were answered in a considered and courteous manner and my understanding was ensured. As a consequence, I am now a very satisfied senior citizen with peace of mind about my new insurance policy that caters for my personal needs and the premium fits my limited income.
Marilyn Hall - 6 years ago
Very informative. Found out lots. Great service
Seniors Funeral Insurance
Service Review
Very informative. Found out lots. Great service
Trusted Customer - 6 years ago
Awesome service in terms of clear clarity and...
Seniors Funeral Insurance
Service Review
Awesome service in terms of clear clarity and explanation..However forms have not been received in e-mail or post as yet as expected.
Trusted Customer - 6 years ago
Good advise over the phone, only one problem my...
Seniors Funeral Insurance
Service Review
Good advise over the phone, only one problem my partner wants to join. They said they would call her, a day later and still no phone call.
Wiremu Peter Boyd - 6 years ago
Operator was helpful
Seniors Funeral Insurance
Service Review
operator was helpful
Craig Smith - 6 years ago
Great service from the young lady that looked after my...
Seniors Funeral Insurance
Service Review
Great service from the young lady that looked after my wife and myself
Susan Chalmers - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The terms and conditions of this policy was exactly what I was looking for. Very fair and not at all exploitive. A good deal!
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Just what I wanted and great price
Peter Tupp - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Would not of brought the policy if it had not offered what we wanted
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
fair and equable given our current economy status
Susan Mori - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great value , no problems, easy
Kathleen - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It looks to be a very good product. I'm hoping it will make my spouse and childrens lives easier, knowing my funeral is coved
Brian Cottle - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Still waiting for the documentation to arrive
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Met the criteria I was looking for.
Steven Robertson - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good service, yet to read the fine print
Graham Withers - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It cover all my needs and stands up well against other companies
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The funeral cover is straight forward and simple
Charmaine Taipeti - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It is affordable for a person like me, being a beneficiary
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