%
- Over all Percentage 94
- empty 8
Rated /5 from 229621251980 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,2962,1251,980 customer reviews.
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Reviews
2005-2016 of 2296 reviews
2005-2016 of 2125 reviews
0-1980 of 1980 reviews
Rosalie Mayo - 6 years ago
I received very indepth information on the phone and...
Seniors Funeral Insurance
Product Review
I felt it will cover my needs well and there were several side benefits eg cash back and payments stopping at 85
Service Review
I received very indepth information on the phone and answers to my questions. I felt this was the best funeral insurance deal I have found. happy
Marilyn Simonsen - 6 years ago
Customer service spot on. Friendly voice on the...
Seniors Funeral Insurance
Product Review
Definitely would recommend NZ seniors Insurance to my friends.
Service Review
Customer service spot on. Friendly voice on the phone. All aspects of the policy explained well.
Margaret Brittain - 6 years ago
Joseph was informative and helpful and made the whole...
Seniors Funeral Insurance
Product Review
Very happy with the insurance, we have looked around for a few years but now we have downsized and all our bills are smaller we wanted some cover. I researched several companies before choosing yours
Service Review
Joseph was informative and helpful and made the whole thing very easy
Paul Stevens - 6 years ago
They were friendly and helpful and answered any...
Seniors Funeral Insurance
Product Review
I thought it would of been a little cheaper
Service Review
They were friendly and helpful and answered any questions in a simple informative manner
Maurice Prendiville - 6 years ago
Extremely prompt follow up, great product and very...
Seniors Funeral Insurance
Product Review
Perfect to meet our requirements.
Service Review
Extremely prompt follow up, great product and very informed and efficient sales person.
Trusted Customer - 6 years ago
Fantastic, I've dealt with Heidi now regarding a few...
Seniors Funeral Insurance
Product Review
Highly competitive, love that you get back what you put in ie: if your total premiums put in, are higher than the value of your policy that you took out, at the time of your passing, it's the higher amount that is paid out to the family!! I looked at all the other top funeral cover providers and none of them offered this.
Service Review
Fantastic, I've dealt with Heidi now regarding a few enquiries and she has always been helpful, enthusiastic and lovely to deal with. She is the reason I continued to enquire on behalf of other family members and have recommended they look at NZ Seniors not only for their policies but friendly and helpful service.
Trusted Customer - 6 years ago
Very clear instructions. Friendly customer service.
Seniors Funeral Insurance
Product Review
Haven't seen all the documents yet. But it sounded good
Service Review
Very clear instructions. Friendly customer service.
Cheryl Rendell - 6 years ago
The person I spoke to was brilliant at getting to know...
Seniors Funeral Insurance
Service Review
The person I spoke to was brilliant at getting to know a little about me before launching into the sales talk. Once we decided on my needs she made sure at every step I understood what was happening and gave me the opportunity to ask as many questions as I liked. All in all it was the closest thing to a perfect experience as you can get and I would not hesitate to recommend this service to others as a result.
Warren Aubin Pendergrast - 6 years ago
Very pleasant
Seniors Funeral Insurance
Service Review
very pleasant
Trusted Customer - 6 years ago
Answered all my questions, repeated anything I didn’t...
Seniors Funeral Insurance
Product Review
I know that I'm in good hands and that my daughter will be alright, I couldn't have picked a better company, thank you again
Service Review
Answered all my questions, repeated anything I didn't understand, definitely yes I would recommend them
Mary Elizabeth Phillips - 6 years ago
They explained clearly any queries i had if i was...
Seniors Funeral Insurance
Product Review
I am very happy with funeral policy and affordable for me and the great thing about this policy i dont have to wait 2 years
Service Review
They explained clearly any queries i had if i was unsure. She was patient with answering any questions i might have. Very good customer service. Thank youu
Gillian Hellberg - 6 years ago
The woman we dealt with was excellent and always rang...
Seniors Funeral Insurance
Product Review
Not sure how it is until we have cause to use it, which I hope won't be for a number of years.
Service Review
The woman we dealt with was excellent and always rang back when she said she would. Made sure we fully understood what we were getting.
Trusted Customer - 6 years ago
I rang NZ seniors service only for information on...
Seniors Funeral Insurance
Service Review
I rang NZ seniors service only for information on funeral insurance. I found the service information very thorough and captured my interest to join up. I am very pleased with my decision and was welcomed to the family from a friendly customer service person.
Trusted Customer - 6 years ago
This is too good to be true. I need to see the...
Seniors Funeral Insurance
Service Review
This is too good to be true. I need to see the detailed paper work on the purchase ( Seniors Funeral Insurance ) before I am able to rate or accept. My understanding was that this was to be emailed / sent to me so I could see the terms & condition before accepting. Naku Noa Ami Manukau
Dora Ironmonger - 6 years ago
Harry was knowledgeable and answered all our...
Seniors Funeral Insurance
Service Review
Harry was knowledgeable and answered all our questions, except one: I asked about Greenstone Financial Services Ltd, and in particular a physical address in NZ, which he could not tell me. Why is your address so secret? It gives me some concerns about dealing with you.
Trusted Customer - 6 years ago
Easy to deal with. Clear about benefits and exclusions...
Seniors Funeral Insurance
Service Review
Easy to deal with. Clear about benefits and exclusions of product. Will recommend to other people
Harrietto Ferfoglia - 6 years ago
The person I was talking to was very informative and...
Seniors Funeral Insurance
Service Review
The person I was talking to was very informative and she listened to me.
Trusted Customer - 6 years ago
Polite very patient and extremely knowledgable in...
Seniors Funeral Insurance
Service Review
Polite very patient and extremely knowledgable in regard to your service.
Trusted Customer - 6 years ago
Easy to deal with god value
Seniors Funeral Insurance
Service Review
Easy to deal with god value
Denise Walker - 6 years ago
A very friendly, patient, caring person, that took the...
Seniors Funeral Insurance
Service Review
A very friendly, patient, caring person, that took the time to explain things without getting flustered. Thank You...
Christina T Lister - 6 years ago
Very patient employee, friendly, explained all the...
Seniors Funeral Insurance
Service Review
Very patient employee, friendly, explained all the contents.
John William Lister - 6 years ago
I was given a compare the market with a company I...
Seniors Funeral Insurance
Service Review
I was given a compare the market with a company I started the policy with a year ago. seniors offered two separate policies as a couple. Easy for me to manage.
Trusted Customer - 6 years ago
Joseph your sales person made things fun and easy to...
Seniors Funeral Insurance
Service Review
Joseph your sales person made things fun and easy to understand. He is a huge credit to your company.
Trusted Customer - 6 years ago
Clearly spoken and knowledgeable staff over the phone....
Seniors Funeral Insurance
Service Review
Clearly spoken and knowledgeable staff over the phone. Everything was well explained and any questions answered fully.
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