%
- Over all Percentage 94
- empty 8
Rated /5 from 285024692534 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,8502,4692,534 customer reviews.
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Reviews
2005-2016 of 2850 reviews
2005-2016 of 2469 reviews
2005-2016 of 2534 reviews
Trusted Customer - 5 years ago
The customer service experience was exceptional, she...
Seniors Funeral Insurance
Product Review
I didnt expect what I got, I made an enquiry about funeral cover, but what the cover actually covers, the repayments, the quickness turn around...all of this was completely unexpected.
Service Review
The customer service experience was exceptional, she was well spoken, clear, friendly and very professional
Trusted Customer - 5 years ago
Great information available on the website
Seniors Funeral Insurance
Product Review
Product suits our needs well and is affordable. Provides peace of mind that our children won't have to meet our funeral costs.
Service Review
Great information available on the website
Thomas Andrew Sneddon - 5 years ago
The information was presented clearly and concisely.
Seniors Funeral Insurance
Product Review
The purchase suited my needs
Service Review
The information was presented clearly and concisely.
Jackie Raukura - 5 years ago
Very informative efficient and I did not feel...
Seniors Funeral Insurance
Product Review
Easy no stress now we have piece of mind
Service Review
Very informative efficient and I did not feel obligated to anything once the quote was completed and good follow up by Heidi
Raewyn Geary - 5 years ago
The guy who worked with me "Benjamin" was so patient...
Seniors Funeral Insurance
Product Review
Very affordable insurance..
Service Review
The guy who worked with me "Benjamin" was so patient from when I made first contact thru to when I got everything sorted so I could go ahead with taking out the policy.
Larry Donnell - 5 years ago
Firstly the person engaged in conversation with who...
Seniors Funeral Insurance
Product Review
The cost is no better than whats being offered by other providers......I would have thought that being a seniors web sight you may have been a little more competitive on the cost.
Service Review
Firstly the person engaged in conversation with who ever needs to listen to the clients needs and not rattle on about how good they (meaning NZ Seniors )are....not impressed at all had to call back after I had read the email to have corrections made.
Trusted Customer - 5 years ago
Their staff member Zak made my dealing with seniors...
Seniors Funeral Insurance
Product Review
My policy was just what I needed to provide a sensible approach to helping my daughter when she will need it the most.
Service Review
Their staff member Zak made my dealing with seniors easy and informative with no hard sale, a touch of humour but also a high level of sensitivity. Making sure that I clearly understood the arrangement within the policy putting me at ease with my decision. He included details of seniors underwriters so I could confirm their status and providing a good sense of stability.
Trusted Customer - 5 years ago
The rep was thorough although spoke quite fast (He was...
Seniors Funeral Insurance
Product Review
Okay to good. May not proceed
Service Review
The rep was thorough although spoke quite fast (He was a good salesman). Product was quite expensive compare to an offer from my existing insurance. However it did offer greater benefits particularly if I live beyond 85 years (Unlikely as I have cancer which may shorten my life somewhat). Overall a good experience.
Andrew G Stewart - 5 years ago
A bit pricey but not as fair as I would have liked....
Seniors Funeral Insurance
Product Review
No one or one thing for that matter is perfect.
Service Review
A bit pricey but not as fair as I would have liked. The reduction in premiums should be 10% every 5 yrs-a bit stingy being 5%. But overall, an excellent product.
Trusted Customer - 5 years ago
Great. Friendly informative staff
Seniors Funeral Insurance
Product Review
Gives me peace of mind knowing my family will have money for my funeral
Service Review
Great. Friendly informative staff
Trusted Customer - 5 years ago
Very clear communication
Seniors Funeral Insurance
Product Review
I like the product we purchase
Service Review
Very clear communication
Stephen Philip Jones - 5 years ago
Speed of response to my email seeking a quote (less...
Seniors Funeral Insurance
Product Review
Earlier comments cover this.
Service Review
Speed of response to my email seeking a quote (less than five minutes); such a helpful response (from Benjamin); a fortnightly cost of only two bottles of cheap red or only two thirds of an hour of my gardening hourly rate; and, once I had decided to accept, all done in one further phone call, pending receipt of a hard copy for reading the fine print.
Lisa Bellamy - 6 years ago
Good service, all info given & questions answered,...
Seniors Funeral Insurance
Service Review
Good service, all info given & questions answered, prompt & efficient, just the australian accent was slightly hard to understand if speaking to fast, and wondered why the call centre is in Australia, which made me wonder if the company is Australian owned.
Trusted Customer - 6 years ago
Good & very clear
Seniors Funeral Insurance
Service Review
Good & very clear
Brian Lloyd Hanham - 6 years ago
Hi I it is great and I will be happy when I get my...
Seniors Funeral Insurance
Service Review
Hi I it is great and I will be happy when I get my papers.With thanks BL Hanham
Trusted Customer - 6 years ago
Very helpful with providing different quotes and...
Seniors Funeral Insurance
Service Review
Very helpful with providing different quotes and clarifying what the premium would cover. Also very quick response to emailing from their website.
Martha Daisy Cross - 6 years ago
Teresa, person i dealt with made choosing my funeral...
Seniors Funeral Insurance
Service Review
Teresa, person i dealt with made choosing my funeral insurance very easy. Her explanation and options presented were clear and she was easy to follow. I only wish i had been given this opportunity much earlier. I will not have any problem recommending this product to any one.
Glenys Mccallum - 6 years ago
Really fast response, everything was explained clearly
Seniors Funeral Insurance
Service Review
Really fast response, everything was explained clearly
Trusted Customer - 6 years ago
Service was very good all went well only blip was my...
Seniors Funeral Insurance
Service Review
Service was very good all went well only blip was my husband at 77 could not get cover, so dissatisfied his outcome.
John Gilmore - 6 years ago
Friendly--polite---patient.Felt at ease with Ashton...
Seniors Funeral Insurance
Service Review
Friendly--polite---patient.Felt at ease with Ashton the rep.
Jeremy Kake - 6 years ago
Customer care have been very helpful! I will complete...
Seniors Funeral Insurance
Service Review
Customer care have been very helpful! I will complete 5 stars when I have gotten my passport completed!
Trusted Customer - 6 years ago
They contacted me quickly after my inquiry
Seniors Funeral Insurance
Service Review
They contacted me quickly after my inquiry
Barry Miles - 6 years ago
I rated New Zealand Seniors service 5 stars because...
Seniors Funeral Insurance
Service Review
I rated New Zealand Seniors service 5 stars because they explained the policy's to me clearly so I knew what I was getting into. Friendly service felt like NZ Seniors do care. I will recommend New Zealand Seniors to my friends and family.
Michael Gleeson - 6 years ago
Very fast an excellent
Seniors Funeral Insurance
Service Review
Very fast an excellent
Christine Ngawharau - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It's exactly what I wanted an the cost is great something that I can afford an not go over my weekly budget
Angela Garbutt - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Sounds exciexcellent just what I need.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
FELT CONFIDENT IN THE DETAILS GIVEN BY THE CSR, TOP SERVICE, ITS THE ORGANISATIONSCETHOS ,INTEGRITY AND HONESTY IS WHAT MATTERS MOST
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
product sounds ok hope it lives up to expectations
Susan Mcilwrick - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
just generally good value,overall i think my purchase was of value
Kenneth Rodrigue - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Love it will recommend to everyone
Opetaia Opetaia - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Easy process, affordable prices, excellent customer service representative.looking forward to living my life to the fullest.thank you senior.
Steve Gover - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
A good product at reasonable cost with some rewards. Far more than my previous policy with another company that I have cancelled
Vaarua Turner - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Cost a little more than anticipated but nothing to be alarmed about. I expect nothing more than anticipated, an excellent cover with great add ons - eg premiums drop over time, the knowledge that in the event of death the payout to my nominated will be the end amount I'm covered for or the amount I've paid in, whichever is greater. I'm really happy with that. Thanks heaps. Overall, perfection.
Tonia Pope - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I'm more than happy with my purchase, it's affordable with great benefits!!
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I am so happy with what I purchased
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Was a bit confused for a start tell l asked a few questions
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