Reviews
2005-2016 of 3101 reviews
2005-2016 of 2625 reviews
2005-2016 of 2785 reviews
Trusted Customer - 4 years ago
I was fully interactive, with the agent and felt fully...
Seniors Funeral Insurance
Product Review
I felt, it was good value for my needs and affordable
Service Review
I was fully interactive, with the agent and felt fully informed of the choices, I was making..
Esther Tamihana - 4 years ago
Everything was explained in detail and I understood...
Seniors Funeral Insurance
Service Review
Everything was explained in detail and I understood what was said at thend if the entire conversation. Great customer service and I apologise for forgetting the guys name.
Trusted Customer - 4 years ago
Frances was not pushing me to take up the offer...
Seniors Funeral Insurance
Service Review
Frances was not pushing me to take up the offer immediately. She allowed me to choose when I was comfortable to start as I had to make some financial adjustments before I can commit myself to make payments toward this. For that I was grateful.
Trusted Customer - 4 years ago
Process was simple. Advisors were helpful and...
Seniors Funeral Insurance
Product Review
In comparison to other policies the premium was similar but the policy conditions were superior, specifically the 12 month period before full cover, and the automatic accident cover.
Service Review
Process was simple. Advisors were helpful and courteous.
Trusted Customer - 4 years ago
Awesome service over the phone explaining everything...
Seniors Funeral Insurance
Product Review
Helped solve a problem 👍👍👍
Service Review
Awesome service over the phone explaining everything nice and simple and efficient
Veiljo Henton-hill - 4 years ago
The young lady was very good at her job. I felt very...
Seniors Funeral Insurance
Product Review
Sounds ideal. Will wait until the hard copy arrives .... read documents before I can make a judgement, but happy so far.
Service Review
The young lady was very good at her job. I felt very comfortable, not pressured patient I was very impressed with her customer service.
Sarah Chambers - 4 years ago
Friendly and helpful I didn't feel pressured ,...
Seniors Funeral Insurance
Service Review
Friendly and helpful I didn't feel pressured , listened to what I had to say , information was easy to understand yes I would recommend thank you for good service
Tara Forster - 4 years ago
Yes I would recommend them
Seniors Funeral Insurance
Product Review
It meets my needs at an affordable price and no medicals needed
Service Review
Yes I would recommend them
Elizabeth Dufty - 4 years ago
A very good experience, reasonable premiums and great...
Seniors Funeral Insurance
Product Review
Just the cover I was looking for and affordable
Service Review
A very good experience, reasonable premiums and great services
Barbara Tapara - 4 years ago
Very polite, patient & explained the information...
Seniors Funeral Insurance
Product Review
It is what I needed. I got to choose my insurance plan.
Service Review
Very polite, patient & explained the information really well; read the policies out & allowed me to make my own choice of plan. Thank you.
Sheila Lalich - 4 years ago
They listened to me and explained everything clearly...
Seniors Funeral Insurance
Product Review
The insurance I got was what I wanted and was affordable for me, the benefits were also very good.
Service Review
They listened to me and explained everything clearly and plainly, were very polite and pleasant to talk to.
Marianne Pou - 4 years ago
Both representatives were clear with their...
Seniors Funeral Insurance
Product Review
My sister compared what she was paying for our mother's funeral insurance to what had been offered to me and she was most impressed. Policy is not word-junked, it is clear and in a language that can be understood.
Service Review
Both representatives were clear with their communication, gave me ample opportunities to ask questions, made sure I fully understood what they were saying.
Nicola Jane Newman - 6 years ago
Had a great time.... enjoyed the ease of service. And...
Seniors Funeral Insurance
Service Review
Had a great time.... enjoyed the ease of service. And great wotk from team
Wanda Trainor - 6 years ago
Helpful and polite, answered all my questions and gave...
Seniors Funeral Insurance
Service Review
Helpful and polite, answered all my questions and gave me a relaxed and enjoyable experience. I've been going through a difficult time and she was so understanding and allowed me time to make the best choice for my circumstances. Thank you
Trusted Customer - 6 years ago
The service was great. The only complaint I had was...
Seniors Funeral Insurance
Service Review
The service was great. The only complaint I had was the constant ringing while I decided what I wanted to do. Either way I made the right choice, thankyou.
Trusted Customer - 6 years ago
Really appreciated the service I received from Heidi. ...
Seniors Funeral Insurance
Service Review
Really appreciated the service I received from Heidi. She was very knowledgeable, understanding. Great customer service / people skills
Trusted Customer - 6 years ago
Yes highly recommended and happy with their funeral...
Seniors Funeral Insurance
Service Review
Yes highly recommended and happy with their funeral insurance product.
Trusted Customer - 6 years ago
It was great service. The answers I received to my...
Seniors Funeral Insurance
Service Review
It was great service. The answers I received to my questions was easily understood by me.
Trusted Customer - 6 years ago
Great lady to talk to and very informative and a great...
Seniors Funeral Insurance
Service Review
Great lady to talk to and very informative and a great product, but ****** hell a long winded process on the phone for a deaf person not entirely sure I got everything right, seems like a top of the line policy with better everything just too jolly long to deal with.
Trusted Customer - 6 years ago
The man I spoke to could not have been more helpful....
Seniors Funeral Insurance
Service Review
The man I spoke to could not have been more helpful. Easy to talk to and listened without intruding on sensitive issues.
Carl Stuart Forster - 6 years ago
The agent was helpful and I as able to complete a deal
Seniors Funeral Insurance
Service Review
The agent was helpful and I as able to complete a deal
Trusted Customer - 6 years ago
Amazing .. victor was very helpful and kind and gave...
Seniors Funeral Insurance
Service Review
Amazing .. victor was very helpful and kind and gave me the best policy that suited me also explained my policy we're I could understand it and overall very happy with my policy so thank you.
Gary Jacobs - 6 years ago
Very good - clear cut, easy to get on with, understand...
Seniors Funeral Insurance
Service Review
Very good - clear cut, easy to get on with, understand and more importantly contacted me as arranged and helped with questions we had on insurance.
Hazel Metekingi-Hooper - 6 years ago
Awesome customer service by Danielle she's got...
Seniors Funeral Insurance
Service Review
Awesome customer service by Danielle she's got personality an i was her focus no force a great example, give her a gift or pay rise ♥ Hazel
Patricia Turner - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
excellent service glad i joined easy to understand keep the good work up thankyou
Gerry Ryan - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Reasonable fortnightly premium and liked only 1 year before full cover of illnesses etc.
David Fleming - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Don't remember her name but she was awsum to talk to and explained every detail that I needed to know... Was outstanding cheers
James Kennedy - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It appears to be a good insurance and doesn't just have to be used for funeral expenses
Ian Kennedy - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Better than l expected great cover not as painful as l was expecting
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Affordable and better option for age to stop paying premium
Rowena Harris - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I need to be a policy holder for a longer period of time evaluate policy in place but happy this far.
Swaran Kaur - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The purchase has good value and returns
Brandan Hooper - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great service helpful and friendly
Marie Robinson - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good value for money and easy to set up
Susan Buglass - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Haven't yet seen written contract.
Marguerita Waamu - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent efficient application
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