%
- Over all Percentage 94
- empty 8
Rated /5 from 374930313433 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,7493,0313,433 customer reviews.
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Reviews
2005-2016 of 3749 reviews
2005-2016 of 3031 reviews
2005-2016 of 3433 reviews
Marilyn Hughes - 3 years ago
I received a phone call within seconds of entering the...
Seniors Funeral Insurance
Product Review
Just what I required as a top up on a small cover with another company
Service Review
I received a phone call within seconds of entering the send button, Danielle was so helpful explaining everything perfectly, I would certainly recommend my friends and family to contact you if necessary
Trusted Customer - 3 years ago
Everything was covered without getting too confused...
Seniors Funeral Insurance
Service Review
Everything was covered without getting too confused but they always asked if anything needed clarification. Would recommend to people to contact for their own personnel requirements.
Leanne Hight - 3 years ago
The person on the phone was a breese to deal with, he...
Seniors Funeral Insurance
Service Review
The person on the phone was a breese to deal with, he was very helpful and made me feel comfortable so i got a policy.
Sally carson - 3 years ago
I had barely finished putting in a request for further...
Seniors Funeral Insurance
Product Review
Seemed more simple than I had expected and the system in place for the consultant to provide information was helpful and thorough
Service Review
I had barely finished putting in a request for further information and a consultant called with all the relevant information . He worked quickly through all the protocols, gave me time to ask questions and assisted with required level of cover Fri. His knowledge of various funeral optiions. Businesslike and thorough!
Trusted Customer - 3 years ago
Made it so easy. Helpful and fast. Covering us...
Seniors Funeral Insurance
Product Review
Costs explained by the person on the phone. So I knew exactly what I needed for my wife and I.
Service Review
Made it so easy. Helpful and fast. Covering us immediately. Explaining all my options very clearly. Very impressed with the process and knowledge of the person on the phone. Sent a request the night before. They were the first company to get back to me the next day before lunchtime. So they got the job!!
Mark Turner - 3 years ago
The aussie Sheila s phone manner and patience was top...
Seniors Funeral Insurance
Product Review
To early to know, wait till one of us is dead.
Service Review
The aussie Sheila s phone manner and patience was top notch. Give her a pay rise.
Patricia Grant - 3 years ago
Very polite and nice and easy to talk to and mostly...
Seniors Term Life Insurance
Product Review
I didn't need the paperwork and talk when I like over the phone if I have any questions
Service Review
Very polite and nice and easy to talk to and mostly was able to do everything over the phone NO PAPERWORKK
Clifford Thomas - 3 years ago
Friendly and direct - well explained so as to minimise...
Seniors Term Life Insurance
Product Review
Good price for the cover given. Price increases explained and detailed. Other benefits outlined as well.
Service Review
Friendly and direct - well explained so as to minimise any doubt. Easy to talk to with minimal insurance speak and jargon.
Paula Morrison - 3 years ago
Informed, polite, not pushy, listened to what I...
Seniors Funeral Insurance
Product Review
Good value and provides peace of mind for us and our family.
Service Review
Informed, polite, not pushy, listened to what I needed. Provided clear explanation.
Trusted Customer - 3 years ago
Customer Service representative was clear and thorough...
Seniors Funeral Insurance
Product Review
As previously stated above. There was no questions left unanswered throughout the whole process.
Service Review
Customer Service representative was clear and thorough in the whole process. There was no area of confusion or doubt. Everything was explained satisfactorily leaving no doubts in regard to any aspect of the purchase.
Sharon Denise Morgan - 3 years ago
Very efficient
Seniors Funeral Insurance
Product Review
Enjoyed the experience people were very friendly
Service Review
Very efficient
Trusted Customer - 3 years ago
Very informative polite great experience
Seniors Funeral Insurance
Service Review
Very informative polite great experience
Debbie Skipper - 5 years ago
They are great. They were clear about the policy what...
Seniors Funeral Insurance
Service Review
They are great. They were clear about the policy what they explain, and I was happy they didn't ask any medical questions as well.
Trusted Customer - 5 years ago
Excellent customer service, and advise
Seniors Funeral Insurance
Service Review
Excellent customer service, and advise
Aimee Hustwick - 5 years ago
Everything they never asked any questions I am very...
Seniors Funeral Insurance
Service Review
Everything they never asked any questions I am very happy
Trusted Customer - 5 years ago
Great customer service, understandable, felt...
Seniors Funeral Insurance
Service Review
Great customer service, understandable, felt comfortable during the application process
Trusted Customer - 5 years ago
Excellent service and the call centre guy was very...
Seniors Funeral Insurance
Service Review
Excellent service and the call centre guy was very helpful and efficient.
Trusted Customer - 5 years ago
I was very impressed with how clearly and in detail...
Seniors Funeral Insurance
Service Review
I was very impressed with how clearly and in detail the cover of the policy
Trusted Customer - 5 years ago
Clear information and friendly. Prepared to answer...
Seniors Funeral Insurance
Service Review
Clear information and friendly. Prepared to answer all my questions first without cutting me off, where other companies wanted to follow their script and would eventually answer my questions. The questions I had determine if I was interested in listening to everything else they had to say.
Diana Marie Taraiana Heremaia - 5 years ago
Very clear & understood what she was telling me i was...
Seniors Funeral Insurance
Service Review
very clear & understood what she was telling me i was satisfied with the service that i recieved very happy
Trusted Customer - 5 years ago
Delightful friendly staff that made topping up my...
Seniors Funeral Insurance
Service Review
Delightful friendly staff that made topping up my policy straightforward and stress free
Trusted Customer - 5 years ago
Great Customer Service, very informative
Seniors Funeral Insurance
Service Review
Great Customer Service, very informative
Trusted Customer - 5 years ago
Very helpful with my decision on what I was wanting,...
Seniors Funeral Insurance
Service Review
Very helpful with my decision on what I was wanting, easy process and very informative.
Robyn Elleray - 5 years ago
The young man was clear and easy to understand and no...
Seniors Funeral Insurance
Service Review
the young man was clear and easy to understand and no question was too silly. And the paper work was easy to read every thing he said was lay out.
Shane Thorne - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Met my needs reasonable price and peace of mind
Kathleen Shirley Kearton - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
It sounds perfect for me.
Andrew Deadman - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Seems like great value for the money
Tehana Stirling - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Premiums don't change for funeral cover thank you 🙏
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Karen was patient and explained everything to me She expressed kindness in my situation I will be hopefully signing my partner up next week with Karen
Dianne - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Competitive rates Lots of options
Maurice Hawke - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Best on offer in NZ. Hate your TV ads though!!!
Mary Daly - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very easy to understand with explanation
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
excellent info fast and easy
Major Tuhakaraina - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Easy to understand and great customer thankyou
Freda Amopiu - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The premiums work for me. It really fits my budget.
Kathleen Davis - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Very pleased, person I spoke to was very helpful, and easy to understand.
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