%
- Over all Percentage 94
- empty 8
Rated /5 from 245322222137 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,4532,2222,137 customer reviews.
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Reviews
2029-2040 of 2453 reviews
2029-2040 of 2222 reviews
2029-2040 of 2137 reviews
Shane Bentley - 6 years ago
Very efficient and informative without being pushy....
Seniors Funeral Insurance
Product Review
liked the flexibility, the ability to increase amount of cover if required, cover for death effective after 1 year, refund of premium after 12 months, the insurer is located in NZ, payment dates aligned with pension
Service Review
very efficient and informative without being pushy. Gave us time to consider all aspects. Frances was easy to talk to and courteous.
Angel Martin - 6 years ago
Excellent .the lady who signed me up was very pleasant...
Seniors Funeral Insurance
Service Review
excellent .the lady who signed me up was very pleasant and explained and answered all of my questions.Teresa was her name .
Trusted Customer - 6 years ago
I had a great phone call from Dee. Knew so much and...
Seniors Funeral Insurance
Product Review
Easy and love the fact the premiums never go up
Service Review
I had a great phone call from Dee. Knew so much and helped me and then my son who is my beneftionary. Can't speak highly enough of her. Made it simple
Trusted Customer - 6 years ago
Good sevice and very efficient
Seniors Funeral Insurance
Product Review
Great sevice
Service Review
Good sevice and very efficient
Gail Evelyn Mcgowan - 6 years ago
Dilmalka was very helpful and explained everything...
Seniors Funeral Insurance
Product Review
It was a help for what a could afford.
Service Review
Dilmalka was very helpful and explained everything well. A pleasure to deal with.
Sharon Prentis - 6 years ago
Thorough..
Seniors Funeral Insurance
Product Review
It was what i wanted..
Service Review
Thorough..
Gay Hainsworth - 6 years ago
Friendly, informative, clarity of policy...
Seniors Funeral Insurance
Product Review
all questions answered clearly, process simple
Service Review
friendly, informative, clarity of policy...
Trusted Customer - 6 years ago
Jason replied quickly to enquiry. My wife and I were...
Seniors Funeral Insurance
Product Review
Better than my wife's funeral insurance. Premiums go Down as we age. First year is covered not have to wait 2 years. Given me peace of mind, I may increase my cover.
Service Review
Jason replied quickly to enquiry. My wife and I were fully informed about the service. We were prompted to ask questions. Given further options of the service. I was given detailed disclosure information that was not hurried.
Archie Murray Waitoa - 6 years ago
The telephone consultation process was well executed....
Seniors Funeral Insurance
Product Review
Met and exceeded my expectations
Service Review
The telephone consultation process was well executed. I understood my consultant and he explained the details of the policy very well and answered the questions I had to my satisfaction.
Henry Wheoki - 6 years ago
Great friendly and professional service. The info...
Seniors Funeral Insurance
Product Review
Affordable and very flexiable
Service Review
Great friendly and professional service. The info given was concise and easy to understand and your sales person was attentive and understood and answered my questions in simple terms. Thank you Dee
Trusted Customer - 6 years ago
Our consultant was friendly, efficient and...
Seniors Funeral Insurance
Product Review
Getting back what you put in is my idea of fairness. Tripling the payment for accidental death is also good
Service Review
Our consultant was friendly, efficient and professional whose communication skills were excellent, being very clear and concise.
Robert Mitchell - 6 years ago
I was pleasantly surprised. Customer service was...
Seniors Funeral Insurance
Product Review
Happy with what I purchased & process was easy
Service Review
I was pleasantly surprised. Customer service was friendly & I could understand what they were saying. No big words and no big sell, just listened to what I was requiring
Maria Noor - 6 years ago
Very friendly person on the phone who answered all my...
Seniors Funeral Insurance
Service Review
Very friendly person on the phone who answered all my questions and explained everything very clearly and concisely
Helen Cholmondeley - 6 years ago
The phone contact was clear and polite, she covered...
Seniors Funeral Insurance
Service Review
The phone contact was clear and polite, she covered all the details I wanted to know and I didn't have to "push 1 0r 2" at any stage.
David Higgie - 6 years ago
They were brilliant and worked out an affordable...
Seniors Funeral Insurance
Service Review
They were brilliant and worked out an affordable product for me, within my budget and that will be easy to increase as my situation changes.
Trusted Customer - 6 years ago
The agents were very thorough and clear in terms of...
Seniors Funeral Insurance
Service Review
The agents were very thorough and clear in terms of disclosing all information that we needed to know. It just seemed a bit overkill as they told me "all calls are recorded and advice is general in nature and may not be suitable for your individual's needs" or whatever like 7 times in the conversation. I know you want to cover your ***** but it just dragged the whole process out.
Trusted Customer - 6 years ago
Everything
Seniors Funeral Insurance
Service Review
Everything
Trusted Customer - 6 years ago
Quick response and very informative. The call back was...
Seniors Funeral Insurance
Service Review
Quick response and very informative. The call back was exactly when I was told it would be.
David Dawson - 6 years ago
Excellent explanation of services offered. Patience...
Seniors Funeral Insurance
Service Review
Excellent explanation of services offered. Patience and understanding of my needs.
Trusted Customer - 6 years ago
They were prompt courteous and helpful. The...
Seniors Funeral Insurance
Service Review
They were prompt courteous and helpful. The representative explained everything to me.
Trusted Customer - 6 years ago
Great service
Seniors Funeral Insurance
Service Review
Great service
Pauline Reid - 6 years ago
Heidi was amazing on the phone. Covered everything...
Seniors Funeral Insurance
Service Review
Heidi was amazing on the phone. Covered everything well.
Terence Kilburn - 6 years ago
Both times have been great people to talk...
Seniors Funeral Insurance
Service Review
both times have been great people to talk to. everything is explained,,nice and easy,,no rush to sell and get of the phone. very nice people and great funeral insurance,,thanks
Trusted Customer - 6 years ago
Excellent .. sales rep teresa was couteous,friendly...
Seniors Funeral Insurance
Service Review
excellent .. sales rep teresa was couteous,friendly and believed in the product..explained the benefits well...answered questions ..bravo kiwi from tauranga ..!!
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Really suited to my current needs
Kaye Buchanan - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Cant say much about this at moment. I still need to read up on what I was emailed.
Sandra Mcleary - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The service from Jason was great
Patricia Gladys Ensor - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Priced right. Advertised openly, showing any/all information I needed to make my decision.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Compares well to other providers and overall is better than my previous provider,which was the main driver as to my decision to change to NZ Seniors
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Cancel Funeral Insurance husband already got us covered.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Affordable, great customer service, information satisfaction and flexibility with my policy.
Dora Ironmonger - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It looks like a good product and very competitive in the market. All the compliance material that Harry had to read us was tedious. It os not designed to help us - simply to protect you so you can say "we told them about this ..." But truly, a five minute spiel read out at great speed is of no value to anyone. Can you find a better way to do this?
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Easy process. Quick and efficient
Harrietto Ferfoglia - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I have checked several other insurance companies for this kind of cover and I have found this one to be the best.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very professional patient understanding polite and courteous
Denise Walker - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
No, not really, but I suppose what's $30 a fortnight out of one's pension to help towards the cost of a funeral.
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