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2029-2040 of 2187 reviews

2029-2040 of 2063 reviews

0-1869 of 1869 reviews

Woltertine Elisabeth Twyford - 6 years ago

The service over the phone was excellent, answered all...

Seniors Funeral Insurance

Product Review

More expensive than other companies.

Service Review

The service over the phone was excellent, answered all my questions and gave a lot of information. Not the cheapest deal in town but possibly the best in the long run.


Rated: 4.5 out of 5

Trusted Customer - 6 years ago

Customer service officer, was very clear and took the...

Seniors Funeral Insurance

Service Review

Customer service officer, was very clear and took the time to explain some parts of the policy.


Rated: 4 out of 5

Monty Flavell - 6 years ago

Stand down period is disappointing, Cost is expensive...

Seniors Funeral Insurance

Service Review

Stand down period is disappointing, Cost is expensive if you are old. Happy about the pay out if you die for return of all funds or the policy amount whichever is higher.


Rated: 4 out of 5

Trusted Customer - 6 years ago

They provided me with the quotes I wanted, called back...

Seniors Funeral Insurance

Service Review

They provided me with the quotes I wanted, called back when they said and made sure I understood the policy. What I was most impressed with is that they never made me feel obligated to buy. Awesome service!


Rated: 4 out of 5

Susan Chalmers - 6 years ago

Very prompt service Phone staff extremely helpful and...

Seniors Funeral Insurance

Product Review

The terms and conditions of this policy was exactly what I was looking for. Very fair and not at all exploitive. A good deal!

Service Review

Very prompt service Phone staff extremely helpful and friendly ( with one staff member I felt like an old friend by the end of the call!!)


Rated: 5 out of 5

Trusted Customer - 6 years ago

I was happy generally with the service. The young man...

Seniors Funeral Insurance

Service Review

I was happy generally with the service. The young man was pleasant and helpful with required information. I got very frustrated on my first point of contact.(no fault of the young man that I was talking to)9 I have a rural address and your system would not accept my true postal address. RD postal delivery is very specific your system needs to accept that, not just go by my postal code. Having said that my first lot of information did arrive. That did not take away from my frustration. Obviously at this point I am still waiting for my actual insurance documents to arrive. I was emailed them, but I can not down load the document. I would rather not of received it as an sttachment. But I guess that's your system. I actually requested a return phone call as my health was not good on the first day I was rung and the frustration was overwhelming. True to his word my calls were returned at the agreed time. I am very happy with the one on one service I received. I would like to thank your staff member for his polite effenciency. Made it very easy for me to make the decision of the value I wanted to take out. Giving me several quotes that I requested. He also gave me all the information clearly giving me lots of opportunities to ask any questions or for more information All the official stuff at the end was a bit mind numbing. But again probably a legal necessary. But this is so important to me not to leave my daughter with a debt when I die. So I am happy to get it sorted.


Rated: 4 out of 5

Trusted Customer - 6 years ago

Very good well explained

Seniors Funeral Insurance

Service Review

very good well explained


Rated: 5 out of 5

Trusted Customer - 6 years ago

Yes very helpful and explained things well. Product...

Seniors Funeral Insurance

Product Review

Just what I wanted and great price

Service Review

Yes very helpful and explained things well. Product exactly what I'm looking for and good price


Rated: 5 out of 5

Peter Tupp - 6 years ago

They called very quickly and gave a very good run down...

Seniors Funeral Insurance

Product Review

Would not of brought the policy if it had not offered what we wanted

Service Review

They called very quickly and gave a very good run down about the service. Joseph was very good explaining what it is all about.


Rated: 5 out of 5

Trusted Customer - 6 years ago

Very informative and provided honest answers to queries

Seniors Funeral Insurance

Product Review

fair and equable given our current economy status

Service Review

very informative and provided honest answers to queries


Rated: 4 out of 5

Susan Mori - 6 years ago

The person on the phone was lovely, and very helpful....

Seniors Funeral Insurance

Product Review

Great value , no problems, easy

Service Review

The person on the phone was lovely, and very helpful. The prices are great.


Rated: 5 out of 5

Kathleen - 6 years ago

I found the NZS Rep very good. He explained everything...

Seniors Funeral Insurance

Product Review

It looks to be a very good product. I'm hoping it will make my spouse and childrens lives easier, knowing my funeral is coved

Service Review

I found the NZS Rep very good. He explained everything very clearly. Also my questions were answered very well. I liked the fact that if he didn't know he sort help. I am 62yrs and found having some points emphased 3 times was not needed. However, I guess this is not always the case with many applicants being of different ages etc.


Rated: 4.5 out of 5

Alister Hogue - 6 years ago

Helpfull very easy to follow .The person I spoke to...

Seniors Funeral Insurance

Service Review

Helpfull very easy to follow .The person I spoke to was very good.


Rated: 5 out of 5

Helen Gilbert - 6 years ago

Informative ~ gave all the information I was after,...

Seniors Funeral Insurance

Service Review

Informative ~ gave all the information I was after, clear explanations when required, not 'pushy' ~ respecting my intelligence and ability to make my own decisions.


Rated: 5 out of 5

Trusted Customer - 6 years ago

Excellent customer service....very clear concise...

Seniors Funeral Insurance

Service Review

Excellent customer service....very clear concise information


Rated: 5 out of 5

Dennis Brennan - 6 years ago

Yes would recommend to others

Seniors Funeral Insurance

Service Review

Yes would recommend to others


Rated: 4 out of 5

Gavin Taylor - 6 years ago

Yes i would recommend them .The funeral policy is...

Seniors Funeral Insurance

Service Review

Yes i would recommend them .The funeral policy is clear and easy to understand.My call back was returned at the appointed time and the policy was completed within minutes to my satisfaction .


Rated: 5 out of 5

Trusted Customer - 6 years ago

A very prompt response to my online enquiry....

Seniors Funeral Insurance

Service Review

A very prompt response to my online enquiry. Pleasantly surprised! My hearing is not the best but all was communicated clearly and repeated when I was not sure of my understanding. Gave comparisons of other providers. Calmed my thoughts as to what I really wanted.


Rated: 5 out of 5

Sue Lloyd - 6 years ago

Knew product well

Seniors Funeral Insurance

Service Review

Knew product well


Rated: 5 out of 5

Trusted Customer - 6 years ago

The person on the phone explained every thing clearly...

Seniors Funeral Insurance

Service Review

the person on the phone explained every thing clearly so so far so good


Rated: 5 out of 5

Shane Everitt - 6 years ago

When talking on the phone they put my needs first and...

Seniors Funeral Insurance

Service Review

when talking on the phone they put my needs first and made sure I understood what they were saying


Rated: 4 out of 5

Trusted Customer - 6 years ago

Friendly and knowledgeable, good explanation of policy...

Seniors Funeral Insurance

Service Review

Friendly and knowledgeable, good explanation of policy details.


Rated: 5 out of 5

Anne Aspinall - 6 years ago

The response to my request to call me and explain the...

Seniors Funeral Insurance

Service Review

The response to my request to call me and explain the Funeral Insurance package was quick, which I appreciated.


Rated: 5 out of 5

Maureen Bell - 6 years ago

Very punctual and professional service with clear...

Seniors Funeral Insurance

Service Review

Very punctual and professional service with clear explanations.


Rated: 5 out of 5

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