%
- Over all Percentage 94
- empty 8
Rated /5 from 243022112114 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,4302,2112,114 customer reviews.
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Reviews
2065-2076 of 2430 reviews
2065-2076 of 2211 reviews
2065-2076 of 2114 reviews
Sharon Ngare - 6 years ago
The lady was extremely helpful and explained...
Seniors Funeral Insurance
Product Review
Quick, efficient and cost effective.
Service Review
The lady was extremely helpful and explained everything to me as we did the application on the phone. Would recommend NZ Seniors to anyone. Thank you
Trusted Customer - 6 years ago
Listened. Advised. Answered questions I had. A...
Seniors Funeral Insurance
Product Review
If I live say to well into my 80s the cover of $5000 would be $11500 because premiums exceed cover total. No other company did the same.
Service Review
Listened. Advised. Answered questions I had. A totally professional experience from a person who new what he was talking about.
Maika Unu - 6 years ago
Kind, attentive with making sure we understand and...
Seniors Funeral Insurance
Product Review
Good customer service and process
Service Review
Kind, attentive with making sure we understand and being patient
Yvonne Swears - 6 years ago
Very professional but too full on. Would prefer...
Seniors Funeral Insurance
Product Review
Price seems fair and like the fact that you will never get less back than you put in
Service Review
Very professional but too full on. Would prefer reading through hard copy then deciding and filling in application in my own time. Obviously working from a script which makes it very impersonal . Sorry
Grant Weston - 6 years ago
Yes I would,the manner with which my quote was handled...
Seniors Funeral Insurance
Service Review
Yes I would,the manner with which my quote was handled was by that of ease and understanding very professional.
Vicki Weston - 6 years ago
Explained very clearly & was easy to understand.I...
Seniors Funeral Insurance
Product Review
Covers everthing I was after
Service Review
Explained very clearly & was easy to understand.I didnt need to ask questions as everything was covered
Suzanne Gurney - 6 years ago
Very friendly polite and professional....thankyou...
Seniors Funeral Insurance
Service Review
Very friendly polite and professional....thankyou very much
Trusted Customer - 6 years ago
Friendly. Good knowledge
Seniors Funeral Insurance
Product Review
Fills a gap in my insurance
Service Review
Friendly. Good knowledge
Diane Carrington - 6 years ago
Dealt with a young lady called "Dee". She was super...
Seniors Funeral Insurance
Product Review
I feel it is excellent value for money
Service Review
Dealt with a young lady called "Dee". She was super fantastic. Very clear in her explanations, awesome personality and was a pleasure to deal with.
Trusted Customer - 6 years ago
I like that NZ Seniors offers better benefits than...
Seniors Funeral Insurance
Product Review
I like that the premiums go down every five years, that they will pay out the cash benefit amount or all your premiums paid - whichever is higher and the cash in option from age 85
Service Review
I like that NZ Seniors offers better benefits than other funeral insurance providers.
Trusted Customer - 6 years ago
The service was just a,amzing, friendly, chatty, I...
Seniors Funeral Insurance
Product Review
for all of the above reasons, it was something I had been theinking of for quite sometime, and when I went to my normal insurance I was not happy with what they were offering, so this to me was a God send
Service Review
The service was just a,amzing, friendly, chatty, I mean what more could you ask for....The girl on the phone was professional about it all, and I would never even hesitate to recommend to anyone else
Trusted Customer - 6 years ago
Too quick to offer higher insurance didn’t match tv...
Seniors Funeral Insurance
Product Review
Just not 100 percent what I want a bit pricey
Service Review
Too quick to offer higher insurance didn't match tv advertising
Brian Cottle - 6 years ago
Heidi The initial contact was very prompt, but I am...
Seniors Funeral Insurance
Service Review
Heidi The initial contact was very prompt, but I am still waiting for the emailed documentation to arrive Brian
Trusted Customer - 6 years ago
Received very good service over the phone. ...
Seniors Funeral Insurance
Service Review
Received very good service over the phone. Explanation was very thorough.
Steven Robertson - 6 years ago
Quick response to any questions. Very pleasant to deal...
Seniors Funeral Insurance
Service Review
Quick response to any questions. Very pleasant to deal with
Trusted Customer - 6 years ago
Good oral presentation clear and precise. Clear...
Seniors Funeral Insurance
Service Review
Good oral presentation clear and precise. Clear indication of all aspects of the conversation. Willing to help throughout the process.
Graham Withers - 6 years ago
They were extremely friendly and helpful. They could...
Seniors Funeral Insurance
Service Review
They were extremely friendly and helpful. They could explain things clearly which is very important to older people. Documents were then sent to me so in my own time I could read them and get some advice. One important thing to remember is that not all older people have a computer or like me they have one but are not very confident when using it. All in all well done to Seniors.
Trusted Customer - 6 years ago
I dealt with Courtney, her customer service was...
Seniors Funeral Insurance
Service Review
I dealt with Courtney, her customer service was excellent, she was very thorough with the whole process
Charmaine Taipeti - 6 years ago
Excellent customer service. The policy was explained...
Seniors Funeral Insurance
Service Review
Excellent customer service. The policy was explained so clearly & I was reassured that everything will be fine. I am so happy that I made the initial contact & thank you for returning my call. I can now rest assure that there is no burden on my family.
Trusted Customer - 6 years ago
I was amazed by how easy it was & how indepth detail...
Seniors Funeral Insurance
Service Review
I was amazed by how easy it was & how indepth detail she told me, I would certainly recommend them to anyone. It's given me peace of mind to know all will be taken care of for my kids.
Philip Jolly - 6 years ago
Friendly, articulate and well explained. A1 service....
Seniors Funeral Insurance
Service Review
Friendly, articulate and well explained. A1 service. Emailed for a quote and received a phone call about 5 minutes later. Excellent!
Trusted Customer - 6 years ago
Product was explained explictly.
Seniors Funeral Insurance
Service Review
product was explained explictly.
Trusted Customer - 6 years ago
Polite, thoroughly expressive dealing with procedures...
Seniors Funeral Insurance
Service Review
Polite, thoroughly expressive dealing with procedures entailed with this company. Explained all I required to know about this application.
Maxwell Tipene - 6 years ago
Excellent service loved it thanks Courtney
Seniors Funeral Insurance
Service Review
Excellent service loved it thanks Courtney
Lee-anne Thompson - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I like the fact that premiums dont go up
Shona Margaret Eden - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The best funeral Insurance I have seen with the payments dropping down not up and if we pay more my family will receive the excess, wonderful
Julia London - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Will be very helpful to my family at a time when other sources of money can be ******* in estate particularly in property.
Annamaria Coervers - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I liked the reducing rate everythromycin 5 years and the option to buy off the insurance at age 85 and endless cover when reaching the age of 90 with no premiums to pay
Donna Silbery - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
was a great purchase, thank you
Lawrence Fenerty - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Like most insurances it is expensive but with a decreasing rate it makes it more pleasant
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Sounds great. The proof will be in the dying as it were. Also, just a tad concerned over the parent company's ratings. Young under-capitalised companies are a risk but that's life!
Margaret Turner - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I found it affordable for what I wanted.
Brian Schache - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Obviously I think is the best plan otherwise I wouldn't have purchased it
Joan Cluckie - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
if all that is offered is correct I am very happy
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Premium is very reasonable and affordable, the fact that the premium actually decreases every five years is also very appealing.
Anoma Ranaweera - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Do not like the 12-month stand down period.
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