%
- Over all Percentage 94
- empty 8
Rated /5 from 261023202293 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,6102,3202,293 customer reviews.
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Reviews
2065-2076 of 2610 reviews
2065-2076 of 2320 reviews
2065-2076 of 2293 reviews
Boris Stavenow - 5 years ago
Prompt attention and good answers to my questions....
Seniors Funeral Insurance
Product Review
went through different options with the help of Courtney
Service Review
prompt attention and good answers to my questions. Thank you Courtney !
BCM - 5 years ago
Great customer service/sales experience, praise and...
Seniors Funeral Insurance
Product Review
Happy with my purchase, its a good cover with great benefits for older people like me.
Service Review
Great customer service/sales experience, praise and shout out to Zac and Sharon for their assistance during my call. The information was well articulated and well received, thank you again.
Trusted Customer - 5 years ago
Response to inquiry very quick, clarity of...
Seniors Funeral Insurance
Product Review
met requirements, answered all questions to my satisfaction
Service Review
Response to inquiry very quick, clarity of communication very good, efficient with all tasks, everything able to be completed online and met my requirements.
Wayne Andrews - 5 years ago
Very friendly and knowledgable staff. I had read the...
Seniors Funeral Insurance
Product Review
I wanted to make sure that when my time comes that my family are not put under pressure, the package I have gone with will do that.
Service Review
Very friendly and knowledgable staff. I had read the information on your website so during her presentation, all I had to do was confirm what J had read was correct.
Graham Mitchell - 5 years ago
Customer Service Staff very good at explaining how...
Seniors Funeral Insurance
Product Review
Only downside is the stand down period of 12 months if you die of natural causes, however most other companies have a 24 month stand down period, so better than most.
Service Review
Customer Service Staff very good at explaining how policy worked, and sent off requested quotes in a very quick time.
Walter Brady - 5 years ago
I personally though it would cost less then other...
Seniors Funeral Insurance
Product Review
Thought it would cost less then it was
Service Review
I personally though it would cost less then other insurance providers
James Bruce Daniell - 5 years ago
Helpful advice Well explained
Seniors Funeral Insurance
Product Review
A little expensive but that would be because of age
Service Review
Helpful advice Well explained
David Moreton - 5 years ago
You contacted me the next working day and your rep was...
Seniors Funeral Insurance
Product Review
A very good and safe product
Service Review
You contacted me the next working day and your rep was very kind, knowledgable, and clearly spoken.
Lynette Ellen - 5 years ago
Explained everything simply so that I could...
Seniors Funeral Insurance
Product Review
It was suitable for my needs
Service Review
Explained everything simply so that I could understand the policy and allowed time for me to ask questions, also very polite and friendly
Ann Robinson - 5 years ago
Heidi was fabulous. She made a boring situation,...
Seniors Funeral Insurance
Product Review
I thought it was a fair price and manageable for me
Service Review
Heidi was fabulous. She made a boring situation, interesting and as enjoyable as it could be. She also kept her word and phoned back as requested, later in the afternoon to complete the signup.
Joan Munro - 5 years ago
Yes I would recommend you to others, very helpful and...
Seniors Funeral Insurance
Product Review
great service from friendly and polite staff in answering our questions
Service Review
Yes I would recommend you to others, very helpful and knowledgeable staff
Paul Shailes - 5 years ago
Very efficient and friendly
Seniors Funeral Insurance
Product Review
Easy to organise and also understand
Service Review
Very efficient and friendly
Peter Barnett - 6 years ago
After the quote had been finalised i felt i was...
Seniors Funeral Insurance
Service Review
after the quote had been finalised i felt i was pressured to make a decision to go ahead with the purchase before i had time to digest everything.when i mentioned this fact, the employee did offer to ring back a few days later which i was happy with.
Patricia Daylene Barnett - 6 years ago
Listened to what i required & presented & explained...
Seniors Funeral Insurance
Service Review
listened to what i required & presented & explained well. would recommend to others & utilise again myself
Angela Massey - 6 years ago
Very friendly informative service from Alex
Seniors Funeral Insurance
Service Review
Very friendly informative service from Alex
Trusted Customer - 6 years ago
The person I spoke to, was fantastic. I felt confident...
Seniors Funeral Insurance
Service Review
The person I spoke to, was fantastic. I felt confident in what she said. She explained everything to me and ensured that I understood the information. I got the impression that she enjoyed her job. I would recommend this service to other people of my age. Thank you. It has given me a peace of mind. I
Gary William Clapp - 6 years ago
Everything well explained, with very good email...
Seniors Funeral Insurance
Service Review
everything well explained, with very good email confirmation and detaIL
Helen Gall - 6 years ago
Because everything was explanined really well and they...
Seniors Funeral Insurance
Service Review
Because everything was explanined really well and they were very helpful
Trusted Customer - 6 years ago
The customer service provided by New Zealand seniors...
Seniors Funeral Insurance
Service Review
The customer service provided by New Zealand seniors insurance was excellent. Joseph was very helpful at explaining me about the insurance policies and was patient and very friendly. I recommend this insurance company to family and friends.
Esila Puni - 6 years ago
Prompt contact and then followed up when I requested...
Seniors Funeral Insurance
Service Review
Prompt contact and then followed up when I requested without being too overbearing or aggressive.
Trusted Customer - 6 years ago
The call was great but follow up poor. You said I...
Seniors Funeral Insurance
Service Review
The call was great but follow up poor. You said I would get an electronic copy of my policy but 3 days later nothing
Trusted Customer - 6 years ago
Saw tv ad and decided to ring to find out more. The...
Seniors Funeral Insurance
Service Review
Saw tv ad and decided to ring to find out more. The information I was given was very easy to understand and thought the policy was great. The person I spoke to was very friendly and any questions I had was not a problem to answer, she was great. So glad I rang and am now covered. Thanks and would definitely recommend.
Jan Kereopa - 6 years ago
Very easy to understand
Seniors Funeral Insurance
Service Review
very easy to understand
Kevin Cresswell - 6 years ago
Great people to deal with I highly recommend to all...
Seniors Funeral Insurance
Service Review
Great people to deal with I highly recommend to all over 50s
William Ormerod - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good value, Hope I never have to use it
Pearl Smythe - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very happy that we have signed up, happy with the policy. We rang a few providers before we spoke to New Zealand Seniors by far the best.
Deborah Anne Ramsay - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I was with Cigna but NZ Seniors had more benefits so I changed to them
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Affordable. Peace of mind that I can take care of my family.
Bruce Howat - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because that is the appropriate rating
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
They were very obliging and friendly explaining every
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Everything explained in detail
Linda Bennett - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Happy to have the policy I have. A relief to have it. Staff are so nice.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The funeral cover is just what I wanted. Affordable and won't increase my premium.
Peter Barnett - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
appears to be a better product than other companies but disappointed that premiums are not refunded if i die naturally within 12 months
Patricia Daylene Barnett - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
appears to be a better deal than other companies, although disappointed that premiums not refunded if i die naturally within 12 months
Angela Massey - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
More benefits than I realised Less expensive than I expected
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