%
- Over all Percentage 94
- empty 8
Rated /5 from 359429213278 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,5942,9213,278 customer reviews.
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Reviews
2041-2052 of 3594 reviews
2041-2052 of 2921 reviews
2041-2052 of 3278 reviews
Enrique - 3 years ago
Every thing was to perfection.. The person thatt took...
Seniors Funeral Insurance
Product Review
All good and meets my needs perfectly.
Service Review
Every thing was to perfection.. The person thatt took my initial enquiry and follow ed through at every stage of the buying process.. was: highly professional, as answering all my questions without any hesitation. Obviously, she had great knowledge of the product, extremely dedicated to providing an excellent customer experience and service. All details were explained, in a way that I understood immediately.. The follow up by email option to simply click on the call back request box when ready to discuss the policy and confirm that I indeed I did want to purchase it. Was surburb in that she called me back within 2 minutes!!! I have noted this sales feature and will be definitely implementing it my company which is in development. One could sense her smile, hear her professional and light hearted humourous voice. All this added up to be one of the best purchasing experiences I have ever had. She was delightful in every way and at every time of contact. Her communication skills were outstanding!!! I shall never expect the same level of service again because it was and is so rare. Thank you and I wish all the best for her and the Seniors team. Kind regards Michael Bartram, God's peace. .
Leslie Jeyapalan Ayathuray - 3 years ago
Good Service well informed about product.
Seniors Term Life Insurance
Product Review
Good product and well managed.
Service Review
Good Service well informed about product.
Trusted Customer - 3 years ago
The lady Jane was her name she explained the insurance...
Seniors Funeral Insurance
Product Review
Because I signed up and everything was explained very well.
Service Review
The lady Jane was her name she explained the insurance very well to me and yes we will definitely use this service again.
Trusted Customer - 3 years ago
Very clear and concise information on our future...
Seniors Funeral Insurance
Product Review
Excellent customer service.
Service Review
Very clear and concise information on our future policy.
Judy Hogg - 3 years ago
Got back to me very promptly and were very happy to...
Seniors Funeral Insurance
Product Review
Exactly what I was wanted
Service Review
Got back to me very promptly and were very happy to answer questions
Trusted Customer - 3 years ago
Call was during work time and took too long.
Seniors Term Life Insurance
Service Review
Call was during work time and took too long.
Trusted Customer - 3 years ago
The customer service representative I had was AMAZING!...
Seniors Funeral Insurance
Product Review
Worthwhile for the purpose and intention .. very helpful and super convenient service option
Service Review
The customer service representative I had was AMAZING! They were patient, friendly, empathetic, genuine and very knowledgeable. I felt like I was their only customer for the entire day and did not feel rushed or insignificant. The best CSA I have had in a long time .. well done Aidan!
Eileen Mcivor - 3 years ago
The customer service spoke so fast reading out the...
Seniors Term Life Insurance
Service Review
The customer service spoke so fast reading out the declaration it's a good thing a copy gets sent out in the mail. How would an elderly person take that in?
James Sydney Worboys - 3 years ago
Nothing was tò much trouble, everything was explained...
Seniors Funeral Insurance
Service Review
Nothing was tò much trouble, everything was explained in great detail
Trusted Customer - 3 years ago
The person I spoke to was really informative spoke...
Seniors Funeral Insurance
Service Review
The person I spoke to was really informative spoke clearly and I could understand everything he said which to me is the most important.
Marlene Mcphun - 3 years ago
Excellent servive
Seniors Funeral Insurance
Product Review
Excellent offer and well explained.
Service Review
Excellent servive
Ransfield Hiha - 3 years ago
They were so caring and very helpful. Have a very...
Seniors Funeral Insurance
Product Review
I will recommend this company to everyone I know who had elderly parents. Keep up the good work that you are doing
Service Review
They were so caring and very helpful. Have a very positive attitude. Excellent customer service.
Michael Truman - 5 years ago
Full, comprehendible information supplied at initial...
Seniors Funeral Insurance
Service Review
Full, comprehendible information supplied at initial inquiry. Timely follow-up. Pleasant, relatable sales rep.
Paul Martin - 5 years ago
Good phone manner and explained everything clear
Seniors Funeral Insurance
Service Review
good phone manner and explained everything clear
Michael Dawson - 5 years ago
Most impressed by the lady I dealt with. She was...
Seniors Funeral Insurance
Service Review
Most impressed by the lady I dealt with. She was warming to all subjects discussed. Her professionalism was of a very high standard and answered any questions promptly.
Trusted Customer - 5 years ago
Excellent communications and friendly staff. ...
Seniors Funeral Insurance
Service Review
Excellent communications and friendly staff. Explained everything clearly and advised several times that if I had questions to interrupt her
Trusted Customer - 5 years ago
Very friendly service. Shame I had to answer all the...
Seniors Funeral Insurance
Service Review
Very friendly service. Shame I had to answer all the same "standard questions " every time she called. Very repetitive.
Brian Charles Henstock - 5 years ago
Zac the customer service agent was polite, friendly...
Seniors Funeral Insurance
Service Review
Zac the customer service agent was polite, friendly and never patronising unlike other firms and services. Although reading from a script he answered my questions simply and authoritatively and took time to read again if required
Vickie Pulham - 5 years ago
I thought the service was excellent Really informative...
Seniors Funeral Insurance
Service Review
I thought the service was excellent Really informative and we got the cover we wanted
Catherine Denise Newdick - 5 years ago
Zac Very helpful and very patient with me
Seniors Funeral Insurance
Service Review
Zac Very helpful and very patient with me
Gail Mcmaster - 5 years ago
Great great
Seniors Funeral Insurance
Service Review
Great great
Robert J. King - 5 years ago
The agent was extremely friendly and explained the...
Seniors Funeral Insurance
Service Review
The agent was extremely friendly and explained the whole procedure making sure I understood everything he said.
Rona Valerie Hodder - 5 years ago
Good information and answered all questions promptly...
Seniors Funeral Insurance
Service Review
Good information and answered all questions promptly and professionally. Zac new his stuff and was very helpfull
Ruroa Hau - 5 years ago
Very effecient and easy to gollow and understand.
Seniors Funeral Insurance
Service Review
Very effecient and easy to gollow and understand.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person I spoke too made sure I understood the details of the insurance I was purchasing
Peta Reo - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Work with what I could afford
Carol Sheldon - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Simple language. no pressure to buy
Trusted Customer - 4 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
i believe i have purchased a good product
Ielome Alo - 4 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
this is because the more cover I want, the expensive it is, would like to see premiums come down, because most people can not afford to take out Life Insurance.
Anthony Shields - 4 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Everything I requested was done in a timely manner, an done with clear communication thank you
Michael Willis - 4 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Seems to be what we wanted.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Haven't quite finished reviewing paperwork but so far very clear and concise. Will be considering insurance overnight and decide tomorrow whether we can budget for including this.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Looking for cover at an affordable price , this cover meets this requirement
Sulimauga Stevenson - 4 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
I thought it's veery important to insure ynot for myself but it's good for my family in the future ....if there's anything happen to me
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very good policy, I am happy knowing I am leaving my children with the security of not having a debt concerning my funeral...so happy with my purchase.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I was made to feel it was the right option for me and affordable given my circumstances
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