%
- Over all Percentage 94
- empty 8
Rated /5 from 307626122760 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,0762,6122,760 customer reviews.
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Reviews
2041-2052 of 3076 reviews
2041-2052 of 2612 reviews
2041-2052 of 2760 reviews
Carol Takua Waa - 4 years ago
I have answered that , the lady I spoke to was very...
Seniors Funeral Insurance
Product Review
Because people never think about how much funerals will cost a family when they leave this Earth .
Service Review
I have answered that , the lady I spoke to was very friendly and made sure I understood what she was saying..
Trusted Customer - 4 years ago
A very long wait time to get to talk to a human voice....
Seniors Funeral Insurance
Service Review
A very long wait time to get to talk to a human voice. I rang to cancel my husbands policy as he has passed away. He passed under the 12 month threshold. I was asked to provide a death certificate in order to cancel the policy. This is rediculous as they are not issued for up to 6 weeks after the death has been registerd. Effectively this would have meant 3 more fortnightly payments. If a person rings to cancel a policy for whatever reason they should not have to even give a reason and certainly should not be part of the ceasation process. Sending an email confirmation without a reason should be sufficient.
Trusted Customer - 4 years ago
Thorough communication with step by step confirmations...
Seniors Funeral Insurance
Product Review
superior to packages of competitors
Service Review
thorough communication with step by step confirmations of detail being understood
Agnes - 4 years ago
Well presented & very informative
Seniors Funeral Insurance
Product Review
Knew it all informative enjoyed the agent
Service Review
Well presented & very informative
Bob Ong - 4 years ago
Dee was exceptionally conversant, professional,...
Seniors Funeral Insurance
Product Review
It's a good package for a good sent off. ☺
Service Review
Dee was exceptionally conversant, professional, friendly and knowledgeable. Totally impressed to accept her offer.
Tina Tepania - 4 years ago
Great service, very easy to understand and confidant...
Seniors Funeral Insurance
Product Review
Policy seems great and safeguards my whanau when I am gone
Service Review
Great service, very easy to understand and confidant in all answers to my questions. Awesome experience
Joseph Strickland - 4 years ago
Customer service was on the medium to fast, and being...
Seniors Funeral Insurance
Product Review
Needed to be done for my family and myself to know that this is taken care of.
Service Review
Customer service was on the medium to fast, and being over the phone a bit daunting. Having no documentation to look at while listening to the operator/ team member was a lot of information to take in. I was not happy with giving banking information I feel there needs to be a better solution.
Trusted Customer - 4 years ago
Fast and easy process..Thank you
Seniors Funeral Insurance
Product Review
Affordable and convenient with your budget
Service Review
Fast and easy process..Thank you
Mafoaaeatakiheatamai Takitaki - 4 years ago
Very kind and patient with me
Seniors Funeral Insurance
Product Review
i'm glad they would cover me, i'm glad i rang and queried
Service Review
very kind and patient with me
Debbie Skipper - 4 years ago
They are great. They were clear about the policy what...
Seniors Funeral Insurance
Product Review
I was happy with the premium what I'm paying every fortnight on Wednesdays, they are awesome. Thanks. I needed to get insurance if anything happens to me.
Service Review
They are great. They were clear about the policy what they explain, and I was happy they didn't ask any medical questions as well.
Trusted Customer - 4 years ago
Excellent customer service, and advise
Seniors Funeral Insurance
Product Review
Too soon to comment, as policy just nee
Service Review
Excellent customer service, and advise
Aimee Hustwick - 4 years ago
Everything they never asked any questions I am very...
Seniors Funeral Insurance
Product Review
Because I found that it is super affordable
Service Review
Everything they never asked any questions I am very happy
Trusted Customer - 6 years ago
Disappointing, simply due to the dictatorial way I was...
Seniors Funeral Insurance
Service Review
Disappointing, simply due to the dictatorial way I was spoken to and the fact that the sales person appeared to lack thorough product knowledge demonstrated by the apparent necessity to keep checking with the manager to answer simple questions I put to the sales person. Also, I was really frustrated that my name was incorrectly spelled which I didn't discover until confirmation of cover arrived, and I have since had corrected! However, the product itself was attractive when compared with what is available in the market place currently
Trusted Customer - 6 years ago
Highly recommended. it helps to have some unique...
Seniors Funeral Insurance
Service Review
highly recommended. it helps to have some unique features other companies do not have. the representative looking after me was excellent, would recommend to all AAA+++
Carol Brechin - 6 years ago
Most helpful all round
Seniors Funeral Insurance
Service Review
most helpful all round
Florence Magele - 6 years ago
Very easy to understand n the young lady I spoke to...
Seniors Funeral Insurance
Service Review
Very easy to understand n the young lady I spoke to was very well spoken
Wendy Stevenson - 6 years ago
Excellent.
Seniors Funeral Insurance
Service Review
Excellent.
Christine Powley - 6 years ago
Good and helpful.
Seniors Funeral Insurance
Service Review
Good and helpful.
James Laurie - 6 years ago
I was not too happy with your sales person.
Seniors Funeral Insurance
Service Review
I was not too happy with your sales person.
Trusted Customer - 6 years ago
The customer service representative was informative....
Seniors Funeral Insurance
Service Review
The customer service representative was informative. She explained the terms of the policy clearly. She was very engaging when I asked her a question. You could hear the warmth in her voice. She was very professional also.
Marlene Hemopo - 6 years ago
Excellent, so helpful and answered all my questions
Seniors Funeral Insurance
Service Review
Excellent, so helpful and answered all my questions
Trusted Customer - 6 years ago
Victor spoke slowly and clearly. I was able to...
Seniors Funeral Insurance
Service Review
Victor spoke slowly and clearly. I was able to understand what he said. He explained the way your insurance fund work and it was what I was looking for.
Trudy Jonson - 6 years ago
Teresa contacted me the very next day and discussed...
Seniors Funeral Insurance
Service Review
Teresa contacted me the very next day and discussed the policy at length. She was very efficient and easy to talk to.
Trusted Customer - 6 years ago
The lady that rung me was very polite, and she...
Seniors Funeral Insurance
Service Review
The lady that rung me was very polite, and she explained the policy in a way that I could understand and that is what made my mind up to go with the policy I took out with NZ Senior insurance. Top marks to her.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
My policy was just what I needed to provide a sensible approach to helping my daughter when she will need it the most.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Okay to good. May not proceed
Andrew G Stewart - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
No one or one thing for that matter is perfect.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Gives me peace of mind knowing my family will have money for my funeral
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I like the product we purchase
Stephen Philip Jones - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Earlier comments cover this.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I'm happy that my family will be happy
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Was able to purchase the amount of cover required for my needs with no pressure,
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very affordable and easy to understand
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
A feeling of satisfaction knowing that my funeral costs will be taken care of and more importantly one less burden my children have to worry about.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Sounds good will wait and see
Elaine Cage - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I was very satisfied with everything
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