%
- Over all Percentage 94
- empty 8
Rated /5 from 218720631869 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1872,0631,869 customer reviews.
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Reviews
2041-2052 of 2187 reviews
2041-2052 of 2063 reviews
0-1869 of 1869 reviews
Brian Cottle - 6 years ago
Heidi The initial contact was very prompt, but I am...
Seniors Funeral Insurance
Product Review
Still waiting for the documentation to arrive
Service Review
Heidi The initial contact was very prompt, but I am still waiting for the emailed documentation to arrive Brian
Trusted Customer - 6 years ago
Received very good service over the phone. ...
Seniors Funeral Insurance
Product Review
Met the criteria I was looking for.
Service Review
Received very good service over the phone. Explanation was very thorough.
Steven Robertson - 6 years ago
Quick response to any questions. Very pleasant to deal...
Seniors Funeral Insurance
Product Review
Good service, yet to read the fine print
Service Review
Quick response to any questions. Very pleasant to deal with
Trusted Customer - 6 years ago
Good oral presentation clear and precise. Clear...
Seniors Funeral Insurance
Service Review
Good oral presentation clear and precise. Clear indication of all aspects of the conversation. Willing to help throughout the process.
Graham Withers - 6 years ago
They were extremely friendly and helpful. They could...
Seniors Funeral Insurance
Product Review
It cover all my needs and stands up well against other companies
Service Review
They were extremely friendly and helpful. They could explain things clearly which is very important to older people. Documents were then sent to me so in my own time I could read them and get some advice. One important thing to remember is that not all older people have a computer or like me they have one but are not very confident when using it. All in all well done to Seniors.
Trusted Customer - 6 years ago
I dealt with Courtney, her customer service was...
Seniors Funeral Insurance
Product Review
The funeral cover is straight forward and simple
Service Review
I dealt with Courtney, her customer service was excellent, she was very thorough with the whole process
Charmaine Taipeti - 6 years ago
Excellent customer service. The policy was explained...
Seniors Funeral Insurance
Product Review
It is affordable for a person like me, being a beneficiary
Service Review
Excellent customer service. The policy was explained so clearly & I was reassured that everything will be fine. I am so happy that I made the initial contact & thank you for returning my call. I can now rest assure that there is no burden on my family.
Trusted Customer - 6 years ago
I was amazed by how easy it was & how indepth detail...
Seniors Funeral Insurance
Product Review
I already have nothing else to add.
Service Review
I was amazed by how easy it was & how indepth detail she told me, I would certainly recommend them to anyone. It's given me peace of mind to know all will be taken care of for my kids.
Philip Jolly - 6 years ago
Friendly, articulate and well explained. A1 service....
Seniors Funeral Insurance
Product Review
Four stars as I didn't acquired any other quotes but happy with what I have.
Service Review
Friendly, articulate and well explained. A1 service. Emailed for a quote and received a phone call about 5 minutes later. Excellent!
Trusted Customer - 6 years ago
Product was explained explictly.
Seniors Funeral Insurance
Product Review
the idea that i can get a discount after 5yrs
Service Review
product was explained explictly.
Trusted Customer - 6 years ago
Polite, thoroughly expressive dealing with procedures...
Seniors Funeral Insurance
Product Review
It met my financial commitment.
Service Review
Polite, thoroughly expressive dealing with procedures entailed with this company. Explained all I required to know about this application.
Maxwell Tipene - 6 years ago
Excellent service loved it thanks Courtney
Seniors Funeral Insurance
Product Review
Excellent service I liked the conditions they all apeal to me every thing was explained
Service Review
Excellent service loved it thanks Courtney
Godfrey Sponneck - 6 years ago
Friendly telesales people
Seniors Funeral Insurance
Service Review
Friendly telesales people
Lesley Egan - 6 years ago
The girl I spoke with was very polite helpfull and...
Seniors Funeral Insurance
Service Review
The girl I spoke with was very polite helpfull and cheerfull,explained everything very clearly. The policy sounds good although it is quite a bit more expensive to what I was paying it does have extra benefits.
Christine Renau - 6 years ago
Service was excellent, she explained clearly the whole...
Seniors Funeral Insurance
Service Review
Service was excellent, she explained clearly the whole process even rereading for me to understand the difference with the premiums etc. Awesome thank you, I would recommend your company to my friends in the work place.
Dawn Wilson - 6 years ago
The phone conversation that I had with one of their...
Seniors Funeral Insurance
Service Review
The phone conversation that I had with one of their representative was very clear, understandable, helpful and excellent phone manners. She explained every thing about the policy in how it works,and what I'm entitled to get. I'm also covered for accidental covers as well. I recommend Pinnacle Life to anyone.
Martha Gilbert - 6 years ago
The rewards are very reassuring as I am not paying...
Seniors Funeral Insurance
Service Review
The rewards are very reassuring as I am not paying for just funeral coverage. Also we loved the idea that your premiums ceased once you've reached a certain stage. And the recipients of the policy receive back or more than one may actually pay, the premiums are a higher than we pay per week but I'm prepared to give it a go. Thank you
Trusted Customer - 6 years ago
The service was great. Very friendly and helpful, the...
Seniors Funeral Insurance
Service Review
The service was great. Very friendly and helpful, the person who dealt with my queries, explained every thing clearly - so no problems!
Trusted Customer - 6 years ago
Your representative made everything so effortless, she...
Seniors Funeral Insurance
Service Review
Your representative made everything so effortless, she explained it in detail and was so friendly on the phone
Trusted Customer - 6 years ago
I Had a young girl talk me through what I was...
Seniors Funeral Insurance
Service Review
I Had a young girl talk me through what I was interested in purchasing, she was patient, and explained if I had questions, and most of all Not Pushing the Sale. I felt comfortable my choice of Funeral Cover once off the phone.
Jocelyn Hill - 6 years ago
Very friendly took time and explainecustomerd very...
Seniors Funeral Insurance
Service Review
Very friendly took time and explainecustomerd very clearly and treated as a person not just
Maureen Feely - 6 years ago
Prompt reply for quote explained everything clearly...
Seniors Funeral Insurance
Service Review
Prompt reply for quote explained everything clearly very helpful
Deborah Hart - 6 years ago
The lady that i spoke with was very kind and told me...
Seniors Funeral Insurance
Service Review
the lady that i spoke with was very kind and told me all i needed to know
Terry Kilburn - 6 years ago
Very pleasant to talk to, made sure i understood...
Seniors Funeral Insurance
Service Review
very pleasant to talk to, made sure i understood policy. sounded ideal what for what i wanted . i was happy when they asked a few times if i understood and if i had any questions , it made me feel good they just didnt try to sell me a policy ,,
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