%
- Over all Percentage 94
- empty 8
Rated /5 from 358929183272 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,5892,9183,272 customer reviews.
Authentic reviews powered by Feefo
Reviews
2041-2052 of 3589 reviews
2041-2052 of 2918 reviews
2041-2052 of 3272 reviews
Judy Hogg - 3 years ago
Got back to me very promptly and were very happy to...
Seniors Funeral Insurance
Product Review
Exactly what I was wanted
Service Review
Got back to me very promptly and were very happy to answer questions
Trusted Customer - 3 years ago
Call was during work time and took too long.
Seniors Term Life Insurance
Service Review
Call was during work time and took too long.
Trusted Customer - 3 years ago
The customer service representative I had was AMAZING!...
Seniors Funeral Insurance
Product Review
Worthwhile for the purpose and intention .. very helpful and super convenient service option
Service Review
The customer service representative I had was AMAZING! They were patient, friendly, empathetic, genuine and very knowledgeable. I felt like I was their only customer for the entire day and did not feel rushed or insignificant. The best CSA I have had in a long time .. well done Aidan!
Eileen Mcivor - 3 years ago
The customer service spoke so fast reading out the...
Seniors Term Life Insurance
Service Review
The customer service spoke so fast reading out the declaration it's a good thing a copy gets sent out in the mail. How would an elderly person take that in?
James Sydney Worboys - 3 years ago
Nothing was tò much trouble, everything was explained...
Seniors Funeral Insurance
Service Review
Nothing was tò much trouble, everything was explained in great detail
Trusted Customer - 3 years ago
The person I spoke to was really informative spoke...
Seniors Funeral Insurance
Service Review
The person I spoke to was really informative spoke clearly and I could understand everything he said which to me is the most important.
Marlene Mcphun - 3 years ago
Excellent servive
Seniors Funeral Insurance
Product Review
Excellent offer and well explained.
Service Review
Excellent servive
Ransfield Hiha - 3 years ago
They were so caring and very helpful. Have a very...
Seniors Funeral Insurance
Product Review
I will recommend this company to everyone I know who had elderly parents. Keep up the good work that you are doing
Service Review
They were so caring and very helpful. Have a very positive attitude. Excellent customer service.
Marie Roberts - 3 years ago
Excellent service very happy with my second
Seniors Term Life Insurance
Service Review
Excellent service very happy with my second
Trusted Customer - 3 years ago
The whole conversation, straight to point no mucking...
Seniors Funeral Insurance
Product Review
I liked the whole presentation of what the Funeral Insurance offered . By what was offered I felt premium good price for me.
Service Review
The whole conversation, straight to point no mucking around. Excellent clear concise voice,. The Funeral Insurance is affordable for me.
Dennis Rex Paki - 3 years ago
My first impression based on your Representative that...
Seniors Funeral Insurance
Product Review
Because at the moment I haven't fully decided on my purchase, this may increase or decrease and I want to go over the information that is going to be sent to me to give me a better understanding of what I am purchasing and the different things that go with the policy I am purchasing. If I am happy with the all the information pertaining to the policy I am purchasing then my rating would go up.
Service Review
My first impression based on your Representative that I spoke too was, very knowledgeable in the different policies you have and their prices, very helpful in talking to me about my option's, found him (Ashton) very easy to talk to because he was clear with the information he was giving me and gave me information about the approximate cost of the 2 types of funeral options I have been considering. I have never heard of Pinnacle Insurance until now.
William Kenneth Williams - 3 years ago
The operator I spoke to was very clear and precise...
Seniors Funeral Insurance
Product Review
After looking at other insurance companies and what they had to offer, i found that this suits my needs perfectly.
Service Review
The operator I spoke to was very clear and precise which was very helpful in me understanding the contents of the policies to such an extent that at the end of our conversation I only had one question to put to her. The other questions I had in the back of my mind to ask her she had already covered during our conversation.
Michael Dawson - 5 years ago
Most impressed by the lady I dealt with. She was...
Seniors Funeral Insurance
Service Review
Most impressed by the lady I dealt with. She was warming to all subjects discussed. Her professionalism was of a very high standard and answered any questions promptly.
Trusted Customer - 5 years ago
Excellent communications and friendly staff. ...
Seniors Funeral Insurance
Service Review
Excellent communications and friendly staff. Explained everything clearly and advised several times that if I had questions to interrupt her
Trusted Customer - 5 years ago
Very friendly service. Shame I had to answer all the...
Seniors Funeral Insurance
Service Review
Very friendly service. Shame I had to answer all the same "standard questions " every time she called. Very repetitive.
Brian Charles Henstock - 5 years ago
Zac the customer service agent was polite, friendly...
Seniors Funeral Insurance
Service Review
Zac the customer service agent was polite, friendly and never patronising unlike other firms and services. Although reading from a script he answered my questions simply and authoritatively and took time to read again if required
Vickie Pulham - 5 years ago
I thought the service was excellent Really informative...
Seniors Funeral Insurance
Service Review
I thought the service was excellent Really informative and we got the cover we wanted
Catherine Denise Newdick - 5 years ago
Zac Very helpful and very patient with me
Seniors Funeral Insurance
Service Review
Zac Very helpful and very patient with me
Gail Mcmaster - 5 years ago
Great great
Seniors Funeral Insurance
Service Review
Great great
Robert J. King - 5 years ago
The agent was extremely friendly and explained the...
Seniors Funeral Insurance
Service Review
The agent was extremely friendly and explained the whole procedure making sure I understood everything he said.
Rona Valerie Hodder - 5 years ago
Good information and answered all questions promptly...
Seniors Funeral Insurance
Service Review
Good information and answered all questions promptly and professionally. Zac new his stuff and was very helpfull
Ruroa Hau - 5 years ago
Very effecient and easy to gollow and understand.
Seniors Funeral Insurance
Service Review
Very effecient and easy to gollow and understand.
Trusted Customer - 5 years ago
Very friendly and made the process easy.
Seniors Funeral Insurance
Service Review
Very friendly and made the process easy.
Edward Duley - 5 years ago
Great to deal with, every thing explained well, No...
Seniors Funeral Insurance
Service Review
Great to deal with, every thing explained well, No trouble. Well done all, special thanks to Ashton.
Ielome Alo - 4 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
this is because the more cover I want, the expensive it is, would like to see premiums come down, because most people can not afford to take out Life Insurance.
Anthony Shields - 4 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Everything I requested was done in a timely manner, an done with clear communication thank you
Michael Willis - 4 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Seems to be what we wanted.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Haven't quite finished reviewing paperwork but so far very clear and concise. Will be considering insurance overnight and decide tomorrow whether we can budget for including this.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Looking for cover at an affordable price , this cover meets this requirement
Sulimauga Stevenson - 4 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
I thought it's veery important to insure ynot for myself but it's good for my family in the future ....if there's anything happen to me
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very good policy, I am happy knowing I am leaving my children with the security of not having a debt concerning my funeral...so happy with my purchase.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I was made to feel it was the right option for me and affordable given my circumstances
Debra Smith - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Happy with product and info given
Trusted Customer - 4 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
As other insurance will not help like this one hadim grateful
Trusted Customer - 4 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Happy to get life insurance
Michael Matete - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great, been looking at this for a few years now, happy for peace of mind
How can we help?
To find out more about New Zealand Seniors,
speak to one of our friendly insurance specialists now