%
- Over all Percentage 94
- empty 8
Rated /5 from 218720641871 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1872,0641,871 customer reviews.
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Reviews
1993-2004 of 2187 reviews
1993-2004 of 2064 reviews
0-1871 of 1871 reviews
Maryanne Matranga - 6 years ago
I would like to thank Joseph for the great customer...
Seniors Funeral Insurance
Product Review
The product offered is pretty good. Just the fact that your beneficiaries can get back all the premiums you have paid into the policy once you are gone is quite comforting. One never knows what their financial situation will be in the future. The ability to opt out at 85 and get back some money would be a help during tougher times when fixed incomes will not cover unexpected expenses.
Service Review
I would like to thank Joseph for the great customer service. He explained everything clearly and patiently. He was very knowledgeable about the products that you offer and worked with me to get the best coverage that I can afford.
Maria Noor - 6 years ago
Very friendly person on the phone who answered all my...
Seniors Funeral Insurance
Product Review
Perfect policy for myself and my partner with many advantages compared to other comapnies
Service Review
Very friendly person on the phone who answered all my questions and explained everything very clearly and concisely
Helen Cholmondeley - 6 years ago
The phone contact was clear and polite, she covered...
Seniors Funeral Insurance
Product Review
Does exactly what it says on the packet - when I die everything is covered without complication.
Service Review
The phone contact was clear and polite, she covered all the details I wanted to know and I didn't have to "push 1 0r 2" at any stage.
David Higgie - 6 years ago
They were brilliant and worked out an affordable...
Seniors Funeral Insurance
Product Review
Brilliant to deal with. Easy to speak with sometimes hard to understand, but he did clarify his words.
Service Review
They were brilliant and worked out an affordable product for me, within my budget and that will be easy to increase as my situation changes.
Trusted Customer - 6 years ago
The agents were very thorough and clear in terms of...
Seniors Funeral Insurance
Product Review
A bit more expensive, but I like the benefit of being able to claim whichever is higher of your sum insured or premiums paid.
Service Review
The agents were very thorough and clear in terms of disclosing all information that we needed to know. It just seemed a bit overkill as they told me "all calls are recorded and advice is general in nature and may not be suitable for your individual's needs" or whatever like 7 times in the conversation. I know you want to cover your ***** but it just dragged the whole process out.
Trusted Customer - 6 years ago
Everything
Seniors Funeral Insurance
Product Review
Everything is good.......
Service Review
Everything
Trusted Customer - 6 years ago
Quick response and very informative. The call back was...
Seniors Funeral Insurance
Service Review
Quick response and very informative. The call back was exactly when I was told it would be.
David Dawson - 6 years ago
Excellent explanation of services offered. Patience...
Seniors Funeral Insurance
Product Review
Very competitive costs and service
Service Review
Excellent explanation of services offered. Patience and understanding of my needs.
Trusted Customer - 6 years ago
They were prompt courteous and helpful. The...
Seniors Funeral Insurance
Product Review
I would have preferred an automatic payment rather than a direct debit. I am disappointed you do not have that option.
Service Review
They were prompt courteous and helpful. The representative explained everything to me.
Trusted Customer - 6 years ago
Great service
Seniors Funeral Insurance
Product Review
Great explanation of the service
Service Review
Great service
Pauline Reid - 6 years ago
Heidi was amazing on the phone. Covered everything...
Seniors Funeral Insurance
Product Review
I just filled that part in
Service Review
Heidi was amazing on the phone. Covered everything well.
Terence Kilburn - 6 years ago
Both times have been great people to talk...
Seniors Funeral Insurance
Product Review
only what i said earlier, great people to talk to,,real great insurance,thanks
Service Review
both times have been great people to talk to. everything is explained,,nice and easy,,no rush to sell and get of the phone. very nice people and great funeral insurance,,thanks
Trusted Customer - 6 years ago
The CSR was accommodating and patient.
Seniors Funeral Insurance
Service Review
The CSR was accommodating and patient.
Tuakama Taumauri Arona - 6 years ago
Well explained to me about everything, and I will...
Seniors Funeral Insurance
Service Review
Well explained to me about everything, and I will recommend it to anyone. Thank you.
Trusted Customer - 6 years ago
The gentalman I talk to was very helpful and explained...
Seniors Funeral Insurance
Service Review
The gentalman I talk to was very helpful and explained every thing to me in detail I certainly would highly recommend any one else using this service and would most defiantly use it again
Trusted Customer - 6 years ago
Very well suited to a seniors needs and finances
Seniors Funeral Insurance
Service Review
very well suited to a seniors needs and finances
Joan Perry - 6 years ago
Ethan was a pleasure to deal with. He was very clear,...
Seniors Funeral Insurance
Service Review
Ethan was a pleasure to deal with. He was very clear, I could understand every word he said which is a change these days, he was knowledgeable, helpful and patient. He deserves a 10 out of 10.
Trusted Customer - 6 years ago
As a retired and not so wealthy person ,i believe this...
Seniors Funeral Insurance
Service Review
as a retired and not so wealthy person ,i believe this policy has all that i need to live and die without the worries that i have been going through in the past 7 months since retiring
Chris Slater - 6 years ago
The person I spoke on the phone with talked quickly...
Seniors Funeral Insurance
Service Review
The person I spoke on the phone with talked quickly and it was hard to understand her at times. She gave a huge lot of information at a time which was impossible to assimilate all at once. I knew I would be posted the information which I could read at my leisure and that I had a 30 day cooling off period so wasn't too worried in the first instance
Cheryl Porter - 6 years ago
Very pleasant experience, well spoken operator who...
Seniors Funeral Insurance
Service Review
Very pleasant experience, well spoken operator who made sure I answered all the questions correctly. She was very assured and knew what she was talking aBOUT.
Nancy Amiria Louise Howell - 6 years ago
The staff member was very helpful and friendly as well...
Seniors Funeral Insurance
Service Review
The staff member was very helpful and friendly as well as courteous. At no time was she pushy and if I got confused she was very patient with me.
Lee-anne Thompson - 6 years ago
Informative, friendly and took the time to explain and...
Seniors Funeral Insurance
Service Review
Informative, friendly and took the time to explain and listen
Shona Margaret Eden - 6 years ago
So easy to understand and a happy helpful person who...
Seniors Funeral Insurance
Service Review
So easy to understand and a happy helpful person who took me through the process.
Julia London - 6 years ago
Contacted me very soon after my initial email, clear...
Seniors Funeral Insurance
Service Review
Contacted me very soon after my initial email, clear concise messages, did not try to pressure me into quick decision, understood my limited income circumstances, sent info when they said they would. And made contact again when they said they would.
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