%
- Over all Percentage 94
- empty 8
Rated /5 from 303125822715 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,0312,5822,715 customer reviews.
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Reviews
1993-2004 of 3031 reviews
1993-2004 of 2582 reviews
1993-2004 of 2715 reviews
Peter Andrew Campbell - 4 years ago
Did awesome job an would reccomend to others 100%
Seniors Funeral Insurance
Service Review
did awesome job an would reccomend to others 100%
Christopher David Stock - 4 years ago
May have got 5 but the whole process is long winded ,...
Seniors Funeral Insurance
Service Review
May have got 5 but the whole process is long winded , no fault of the Caller ,
Trusted Customer - 4 years ago
I received a phone call within 10 minutes of...
Seniors Funeral Insurance
Product Review
The policy offered is excellent and affordable and the cost is very competitive.
Service Review
I received a phone call within 10 minutes of requesting a quote. The Lady I spoke to was informative, professional and friendly. The process was so simple.
Carol Takua Waa - 4 years ago
I have answered that , the lady I spoke to was very...
Seniors Funeral Insurance
Product Review
Because people never think about how much funerals will cost a family when they leave this Earth .
Service Review
I have answered that , the lady I spoke to was very friendly and made sure I understood what she was saying..
Trusted Customer - 4 years ago
A very long wait time to get to talk to a human voice....
Seniors Funeral Insurance
Service Review
A very long wait time to get to talk to a human voice. I rang to cancel my husbands policy as he has passed away. He passed under the 12 month threshold. I was asked to provide a death certificate in order to cancel the policy. This is rediculous as they are not issued for up to 6 weeks after the death has been registerd. Effectively this would have meant 3 more fortnightly payments. If a person rings to cancel a policy for whatever reason they should not have to even give a reason and certainly should not be part of the ceasation process. Sending an email confirmation without a reason should be sufficient.
Trusted Customer - 4 years ago
Thorough communication with step by step confirmations...
Seniors Funeral Insurance
Product Review
superior to packages of competitors
Service Review
thorough communication with step by step confirmations of detail being understood
Agnes - 4 years ago
Well presented & very informative
Seniors Funeral Insurance
Product Review
Knew it all informative enjoyed the agent
Service Review
Well presented & very informative
Bob Ong - 4 years ago
Dee was exceptionally conversant, professional,...
Seniors Funeral Insurance
Product Review
It's a good package for a good sent off. ☺
Service Review
Dee was exceptionally conversant, professional, friendly and knowledgeable. Totally impressed to accept her offer.
Tina Tepania - 4 years ago
Great service, very easy to understand and confidant...
Seniors Funeral Insurance
Product Review
Policy seems great and safeguards my whanau when I am gone
Service Review
Great service, very easy to understand and confidant in all answers to my questions. Awesome experience
Joseph Strickland - 4 years ago
Customer service was on the medium to fast, and being...
Seniors Funeral Insurance
Product Review
Needed to be done for my family and myself to know that this is taken care of.
Service Review
Customer service was on the medium to fast, and being over the phone a bit daunting. Having no documentation to look at while listening to the operator/ team member was a lot of information to take in. I was not happy with giving banking information I feel there needs to be a better solution.
Trusted Customer - 4 years ago
Fast and easy process..Thank you
Seniors Funeral Insurance
Product Review
Affordable and convenient with your budget
Service Review
Fast and easy process..Thank you
Mafoaaeatakiheatamai Takitaki - 4 years ago
Very kind and patient with me
Seniors Funeral Insurance
Product Review
i'm glad they would cover me, i'm glad i rang and queried
Service Review
very kind and patient with me
Trusted Customer - 6 years ago
Everything was what I needed however was not as...
Seniors Funeral Insurance
Service Review
Everything was what I needed however was not as competitive OR cheaper than was lead to believe via advertising.
John Saunders - 6 years ago
The initial service was excellent in explaining the...
Seniors Funeral Insurance
Service Review
The initial service was excellent in explaining the product/policy to signing up. Thanks to Steph.
Trusted Customer - 6 years ago
Was presented in a polite and friendly manner. I was...
Seniors Funeral Insurance
Service Review
Was presented in a polite and friendly manner. I was left well informed and well armed to make a very important decision for me and my family.
Trusted Customer - 6 years ago
The service was personal, informative & easy to...
Seniors Funeral Insurance
Service Review
The service was personal, informative & easy to understand what was best for me.
Janet Pritchard - 6 years ago
Ethan was very good at explaining what I was wanting...
Seniors Funeral Insurance
Service Review
Ethan was very good at explaining what I was wanting !! Had no problem understanding him . Was very clear and I understood him very well . 100 points to Ethan !!
Michele Harris - 6 years ago
Very friendly
Seniors Funeral Insurance
Service Review
very friendly
Trusted Customer - 6 years ago
We received excellent service from Victor in Sydney....
Seniors Funeral Insurance
Service Review
We received excellent service from Victor in Sydney. He posted, then telephoned us at the agreed time and was able to clearly answer our questions and guide us through the process.
Robert Walker - 6 years ago
Great service
Seniors Funeral Insurance
Service Review
Great service
Trusted Customer - 6 years ago
Didn't have to wait for anything...moved right along
Seniors Funeral Insurance
Service Review
Didn't have to wait for anything...moved right along
Luis Bueno - 6 years ago
Was well explain to me about the funeral insurance by...
Seniors Funeral Insurance
Service Review
Was well explain to me about the funeral insurance by the lady i talk with i will recommend you
Trusted Customer - 6 years ago
The Gentleman was good to deal with but I am not HAPPY...
Seniors Funeral Insurance
Service Review
The Gentleman was good to deal with but I am not HAPPY about the PRICE because I am a male and Female get the same Policy cheaper All of us should be on same price NO BUT About It Also When I took out my first policy I believe it was for $ !0,000.00 not $5,000.00 That is Why I took out another one, it now costing me $50.00 and for the same Policy my Partner got she only paying $ 34
Linda Thornton - 6 years ago
Very happy with the young lady who explained...
Seniors Funeral Insurance
Service Review
Very happy with the young lady who explained everything I needed to know about the terms & coditions of the policy. She made me feel valued as a potential client. I believe I have received value for money in deciding to become a member of the Seniors NZ insurance company.
Jackie Raukura - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Easy no stress now we have piece of mind
Raewyn Geary - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very affordable insurance..
Larry Donnell - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The cost is no better than whats being offered by other providers......I would have thought that being a seniors web sight you may have been a little more competitive on the cost.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
My policy was just what I needed to provide a sensible approach to helping my daughter when she will need it the most.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Okay to good. May not proceed
Andrew G Stewart - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
No one or one thing for that matter is perfect.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Gives me peace of mind knowing my family will have money for my funeral
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I like the product we purchase
Stephen Philip Jones - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Earlier comments cover this.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I'm happy that my family will be happy
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Was able to purchase the amount of cover required for my needs with no pressure,
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very affordable and easy to understand
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