%
- Over all Percentage 94
- empty 8
Rated /5 from 373630243420 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,7363,0243,420 customer reviews.
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Reviews
1981-1992 of 3736 reviews
1981-1992 of 3024 reviews
1981-1992 of 3420 reviews
Sandra Todd - 3 years ago
Understood clearly answered all Q & A
Seniors Funeral Insurance
Product Review
Excellent customer service
Service Review
understood clearly answered all Q & A
Ivy Herewini - 3 years ago
Awesome communication
Seniors Funeral Insurance
Product Review
Options are going to be affordable . Policy is great and am to understand them fully.
Service Review
Awesome communication
Trusted Customer - 3 years ago
Explanations of terms and conditions and benefits very...
Seniors Funeral Insurance
Service Review
Explanations of terms and conditions and benefits very thorough
Trusted Customer - 3 years ago
Jane was helpful, informative, answered all questions...
Seniors Term Life Insurance
Product Review
Happy with the cover......
Service Review
Jane was helpful, informative, answered all questions asked and a pleasure to deal with.
Trusted Customer - 3 years ago
Very good service for my initial contact. Customer...
Seniors Funeral Insurance
Product Review
Covers what I need at an affordable price.
Service Review
Very good service for my initial contact. Customer service was good and Chris was very helpful.
Wayne Russell Smith - 3 years ago
Polite, concise, informative, More to the point...
Seniors Funeral Insurance
Product Review
Since i havent ever done this before ,I really cant rate it higher. Given time I may find another better option ,but at this point probably wont try anyway.
Service Review
polite, concise, informative, More to the point ,understandable and agreeable. .
Trusted Customer - 3 years ago
It was very helpful. The person I spoke to was...
Seniors Funeral Insurance
Product Review
Reasonable and within my budget.
Service Review
It was very helpful. The person I spoke to was wonderful, helpful, courteous, patient and thorough.
Trusted Customer - 3 years ago
Excellent communication. Great explanation of...
Seniors Funeral Insurance
Product Review
Cost and frequency attainable
Service Review
Excellent communication. Great explanation of insurance. Fast and efficient experience
Trusted Customer - 3 years ago
Great service
Seniors Funeral Insurance
Service Review
great service
Gwynneth Clegg - 3 years ago
Very easily understood, straightforward, lovely young...
Seniors Funeral Insurance
Product Review
Much easier to organize than I thought. Happier having it in place now, feeling some security.
Service Review
Very easily understood, straightforward, lovely young man helping, most helpful.
Mereama Ormsby - 3 years ago
It was so easy to understand my enquiry the guy was...
Seniors Term Life Insurance
Product Review
Was the best option for me and my whanau knowing that they will have no worries when I leave this place.
Service Review
It was so easy to understand my enquiry the guy was friendly and helpful. He guided me through everything over the phone so glad he didn't rash me through it. Thank you to the guy who helped me to sign up.
Marilyn Hughes - 3 years ago
I received a phone call within seconds of entering the...
Seniors Funeral Insurance
Product Review
Just what I required as a top up on a small cover with another company
Service Review
I received a phone call within seconds of entering the send button, Danielle was so helpful explaining everything perfectly, I would certainly recommend my friends and family to contact you if necessary
Trusted Customer - 5 years ago
Helpful advice and easy to deal with - thanks
Seniors Funeral Insurance
Service Review
Helpful advice and easy to deal with - thanks
Kim Thomas - 5 years ago
She was very helpful and explained everything to me
Seniors Funeral Insurance
Service Review
She was very helpful and explained everything to me
Trusted Customer - 5 years ago
She was very helpful answered all my questions made my...
Seniors Funeral Insurance
Service Review
She was very helpful answered all my questions made my decision to go with NZ Seniors easier
Trusted Customer - 5 years ago
Very good xcellent.perfect I could undertand . Lots of...
Seniors Funeral Insurance
Service Review
Very good xcellent.perfect I could undertand . Lots of patience.
Tom Roche - 5 years ago
Prompt response to initial enquiry. Encouraging...
Seniors Funeral Insurance
Service Review
Prompt response to initial enquiry. Encouraging conversation/ communication to establish need and purpose of new policy. A 'Top Up'. Prompt response on draft docs (email) enabled confirmation of policy. On review of docs discovered error no doubt my fault (hearing is an issue). Amendment resolved in 24 hours. Confirmation of Policy proceeded. Excellent! Thanks to all staff involved especially Frances.!
Peter Andrew Campbell - 5 years ago
Did awesome job an would reccomend to others 100%
Seniors Funeral Insurance
Service Review
did awesome job an would reccomend to others 100%
Christopher David Stock - 5 years ago
May have got 5 but the whole process is long winded ,...
Seniors Funeral Insurance
Service Review
May have got 5 but the whole process is long winded , no fault of the Caller ,
Trusted Customer - 5 years ago
I received a phone call within 10 minutes of...
Seniors Funeral Insurance
Service Review
I received a phone call within 10 minutes of requesting a quote. The Lady I spoke to was informative, professional and friendly. The process was so simple.
Carol Takua Waa - 5 years ago
I have answered that , the lady I spoke to was very...
Seniors Funeral Insurance
Service Review
I have answered that , the lady I spoke to was very friendly and made sure I understood what she was saying..
Trusted Customer - 5 years ago
A very long wait time to get to talk to a human voice....
Seniors Funeral Insurance
Service Review
A very long wait time to get to talk to a human voice. I rang to cancel my husbands policy as he has passed away. He passed under the 12 month threshold. I was asked to provide a death certificate in order to cancel the policy. This is rediculous as they are not issued for up to 6 weeks after the death has been registerd. Effectively this would have meant 3 more fortnightly payments. If a person rings to cancel a policy for whatever reason they should not have to even give a reason and certainly should not be part of the ceasation process. Sending an email confirmation without a reason should be sufficient.
Trusted Customer - 5 years ago
Thorough communication with step by step confirmations...
Seniors Funeral Insurance
Service Review
thorough communication with step by step confirmations of detail being understood
Agnes - 5 years ago
Well presented & very informative
Seniors Funeral Insurance
Service Review
Well presented & very informative
Sharon Denise Morgan - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Enjoyed the experience people were very friendly
Trusted Customer - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
I was quite surprised at the amount we will be paying, and thank you. We can now relax, knowing that we are covered
Wayne Nelson - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Well, I think its an excellent deal since it is my beneficiaries who will appreciate it the most.
Trusted Customer - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Happy with what's cover on my policy and affordable too.
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
to the point friendly voice,well spoken easy to understand,time spent worthwhile
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good value policy and 12 month standby period beats others.
Eric Leathers - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Hopefully everything that was told about policy
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent service over the phone. Funeral Insurance gives me peace of mind… thank you
Trusted Customer - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
good investment for the future because we did not live in this world forever. your famuly will not be worried about finances .
Trusted Customer - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Just what we needed and not is too expensive for us. Tailored to our needs. This is important as we are on a very tight budget and have a mortgagee to pay out of our pension. This is our sole source of income.
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Funeral coverage which is affordable for me.
Shane Thorne - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Met my needs reasonable price and peace of mind
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