%
- Over all Percentage 94
- empty 8
Rated /5 from 336527843049 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,3652,7843,049 customer reviews.
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Reviews
1981-1992 of 3365 reviews
1981-1992 of 2784 reviews
1981-1992 of 3049 reviews
Heather Joy Kennedy - 4 years ago
The person on the phone was well informed, polite and...
Seniors Funeral Insurance
Product Review
Much more manageable financially
Service Review
The person on the phone was well informed, polite and helpful
Victor Lewis - 4 years ago
Very polite easy to understand friendly and helpful
Seniors Funeral Insurance
Service Review
Very polite easy to understand friendly and helpful
Trusted Customer - 4 years ago
Great customer service and the lady I spoke to was...
Seniors Funeral Insurance
Product Review
Suits my needs. Many thanks.
Service Review
Great customer service and the lady I spoke to was excellent.
Trusted Customer - 4 years ago
Friendly welcoming staff
Seniors Term Life Insurance
Service Review
Friendly welcoming staff
Trusted Customer - 4 years ago
The whole process was easy to understand. The customer...
Seniors Funeral Insurance
Product Review
I had a figure in my mind and after I was advised as to how much it would cost me, I thought it was very reasonable indeed
Service Review
The whole process was easy to understand. The customer service representative, her name was Jonavee( I apologise if I have misspelt her name), was polite and precise in her presentation so that if I didn't understand she would stop and answer any questions I had. But I didn't. It was very clear and concise. The conversation became easier and all information given was double checked and confirmed. So I signed up.
Hassan Moosbally - 4 years ago
Very quick service
Seniors Funeral Insurance
Product Review
cheap in comparison - satisfied
Service Review
Very quick service
Trusted Customer - 4 years ago
Francis was very professional, friendly and happy to...
Seniors Funeral Insurance
Product Review
4 stars as I'm not sure how good a product this would be and don't know of anyone who has unfortunately made use of this service this and if what is sold will live up to thier word.
Service Review
Francis was very professional, friendly and happy to answer queries I had. The timing of the call was also excellent and didn't mind repeating herself. She also came across with a happy attitude and knowledgeable about the product.
Trusted Customer - 4 years ago
Easy to understand insurance taken on behalf of my...
Seniors Funeral Insurance
Product Review
Funeral insurance is not what everyone likes to discuss however it is something that we all must face. Having the assurance that funeral costs are taken care of makes it easier on those that have lost a loved one.
Service Review
Easy to understand insurance taken on behalf of my father who has dementia. Enjoyed the telephone conversation
Trusted Customer - 4 years ago
Well presented. Nice lady I spoke too. Everything was...
Seniors Funeral Insurance
Product Review
Seems to be a good deal..
Service Review
Well presented. Nice lady I spoke too. Everything was made clear.
Trusted Customer - 4 years ago
Good communication and seems like good value for...
Seniors Funeral Insurance
Service Review
Good communication and seems like good value for money. Particularly like that premiums will not increase over time.
Marlene Winchester - 4 years ago
Brilliant service from the contact in Australia,...
Seniors Funeral Insurance
Product Review
Totally what I wanted by way of insurance, can relax now that it's sorted. Product excellent!!
Service Review
Brilliant service from the contact in Australia, totally friendly and professional. 👍
Trusted Customer - 4 years ago
Helped me out a lot and I thank yous so so much man...
Seniors Funeral Insurance
Product Review
Yea very helpfully it's gonna help me out alot
Service Review
Helped me out a lot and I thank yous so so much man can't wait to get this lump
Leeanne Moselen - 5 years ago
Information told in plain English. All aspects...
Seniors Funeral Insurance
Service Review
Information told in plain English. All aspects explained and very reasonable costs
Trusted Customer - 5 years ago
Excellent service, explained things clearly. Explained...
Seniors Funeral Insurance
Service Review
Excellent service, explained things clearly. Explained how the policy worked and went through everything well.
Trusted Customer - 5 years ago
Excellent service,
Seniors Funeral Insurance
Service Review
Excellent service,
Judith Kay - 5 years ago
The representative who I spoke to was awesome. She...
Seniors Funeral Insurance
Service Review
The representative who I spoke to was awesome. She explained everything in great detail. I was very impressed with the service.
Trusted Customer - 5 years ago
They made a difficult time easy. I do recommend them
Seniors Funeral Insurance
Service Review
they made a difficult time easy. I do recommend them
Tina Manase - 5 years ago
Very helpful and friendly explained everything in...
Seniors Funeral Insurance
Service Review
Very helpful and friendly explained everything in pleasant easy to understand
Trusted Customer - 5 years ago
The person I spoke with was really helpful and...
Seniors Funeral Insurance
Service Review
The person I spoke with was really helpful and answered all my questions with answers that was easily understood. Very friendly.
Trusted Customer - 5 years ago
Nice and easy, representative was very clear of...
Seniors Funeral Insurance
Service Review
Nice and easy, representative was very clear of procedure for application. Not rushing through everything. All up a good experience
Leanne Baker - 5 years ago
The lady was very helpful and was easy to set up
Seniors Funeral Insurance
Service Review
the lady was very helpful and was easy to set up
Jonathan - 5 years ago
I changed my mind within 24 hours after taking out a...
Seniors Funeral Insurance
Service Review
I changed my mind within 24 hours after taking out a policy but when I tried to cancel I felt horribly pressured not to do so. I had to be very firm with the person to explain that I did not want to defer / delay and re-decide later. I found the interaction very upsetting. The generally polite person I was speaking with, was only following the rhetoric and verbal patter requirements of the job, so this was no reflection on the person engaging with me. Instead I am appalled at the "parasitic" type attitude behind the company's underlying approach to any sales of their insurance product. Whilst there are excellent options within the product offering which appealed to me when I first was contacted, I now regret being too hasty to sign up. But likewise the option to change my mind shouldn't be made that hard either.
Trusted Customer - 5 years ago
Really good experience recommending to others
Seniors Funeral Insurance
Service Review
Really good experience recommending to others
Alan Parkes - 5 years ago
Thorough and patient while I checked out the...
Seniors Funeral Insurance
Service Review
Thorough and patient while I checked out the competition.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Easy to understand. Met my needs.
Karen Ligtenberg - 4 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Suits my needs,reasonably priced
Karen Miller - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
covers all I need, thank you
Karen Petersen - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
:again Sandi explained the policy to me well done
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Exactly what we required at this stage of our lives
John Riley - 4 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Good price and good deal all around.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Thought the product was v good
Thomas Gunner - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because we are happy with it.
Geraldine Schaumkell - 4 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Awesomeshe was awesome she listen to my question and answer
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great to deal with will recommend to others
Terri - 4 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Much better than the existing policy that I was on that had all sorts of exclusions for events that had happened over 12 years ago. NZ Seniors only consider events in the last 5 years - a refreshing change!
Tommy Atkins - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Flexible cost to sit required budget and cover.
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