%
- Over all Percentage 94
- empty 8
Rated /5 from 370930033393 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,7093,0033,393 customer reviews.
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Reviews
1981-1992 of 3709 reviews
1981-1992 of 3003 reviews
1981-1992 of 3393 reviews
Trusted Customer - 3 years ago
Very clear, easily understood, and the person who...
Seniors Term Life Insurance
Product Review
I was quite surprised at the amount we will be paying, and thank you. We can now relax, knowing that we are covered
Service Review
Very clear, easily understood, and the person who talked with me was so courteous. You have wonderful people working for you
Wayne Nelson - 3 years ago
The Seniors customer service person I spoke to (Jane)...
Seniors Funeral Insurance
Product Review
Well, I think its an excellent deal since it is my beneficiaries who will appreciate it the most.
Service Review
The Seniors customer service person I spoke to (Jane) understands customer service and deserves 5 stars for herself. The company gets 5 stars too for its generous funeral policy arrangements, clearly and professionally set out and explained to me.
Trusted Customer - 3 years ago
Very fast and no complications. Shandi I guess the...
Seniors Term Life Insurance
Product Review
Happy with what's cover on my policy and affordable too.
Service Review
Very fast and no complications. Shandi I guess the lady I was talking to was very good at explaining my covers and questions easy to understand.
Trusted Customer - 3 years ago
Excellent very professional advice to the point happy...
Seniors Funeral Insurance
Product Review
to the point friendly voice,well spoken easy to understand,time spent worthwhile
Service Review
excellent very professional advice to the point happy to have joined.
Trusted Customer - 3 years ago
Excellent Customer Service Representative,...
Seniors Funeral Insurance
Product Review
Good value policy and 12 month standby period beats others.
Service Review
Excellent Customer Service Representative, professional, polished and friendly.
Anawarihi Rudd - 3 years ago
Very informative able to provide options. Able to...
Seniors Funeral Insurance
Service Review
Very informative able to provide options. Able to understand what options suit my current financial position
Eric Leathers - 3 years ago
The phone manner was very pleasant, clear speech and...
Seniors Funeral Insurance
Product Review
Hopefully everything that was told about policy
Service Review
The phone manner was very pleasant, clear speech and english language, and patient, very helpful with questions, lovely girl
Trusted Customer - 3 years ago
Very efficient and easy to deal with. I’m very pleased...
Seniors Funeral Insurance
Product Review
Excellent service over the phone. Funeral Insurance gives me peace of mind… thank you
Service Review
Very efficient and easy to deal with. I'm very pleased with the cover Seniors have made possible. It's peace of mind…
Trusted Customer - 3 years ago
Good customer service
Seniors Term Life Insurance
Product Review
good investment for the future because we did not live in this world forever. your famuly will not be worried about finances .
Service Review
good customer service
Trusted Customer - 3 years ago
Clear communications. Each aspect of the process and...
Seniors Term Life Insurance
Product Review
Just what we needed and not is too expensive for us. Tailored to our needs. This is important as we are on a very tight budget and have a mortgagee to pay out of our pension. This is our sole source of income.
Service Review
clear communications. Each aspect of the process and the company's privacy and legal requirements( for both the firm and myself) were carefully explained. The man I spoke with stopped several times during the process to check with me and my husband that we understood what was being discussed. We were given every opportunity to ask questions and encouraged to say what was on our minds, Barney was also very pleasant and professional at all times as well. That balance of professionalism while having a personable manner can be a challenge to get right. He did this beautifully.
Malofou Matautia - 3 years ago
Good communication to the old people in New Zealand,...
Seniors Term Life Insurance
Service Review
Good communication to the old people in New Zealand, clear and very friendly to the customers
Trusted Customer - 3 years ago
Excellent service. Friendly to deal with. So happy...
Seniors Funeral Insurance
Product Review
Funeral coverage which is affordable for me.
Service Review
Excellent service. Friendly to deal with. So happy with the policy they helped me to decide on. Highly recommend to anyone looking for insurance
Trusted Customer - 5 years ago
Excellent service and the call centre guy was very...
Seniors Funeral Insurance
Service Review
Excellent service and the call centre guy was very helpful and efficient.
Trusted Customer - 5 years ago
I was very impressed with how clearly and in detail...
Seniors Funeral Insurance
Service Review
I was very impressed with how clearly and in detail the cover of the policy
Trusted Customer - 5 years ago
Clear information and friendly. Prepared to answer...
Seniors Funeral Insurance
Service Review
Clear information and friendly. Prepared to answer all my questions first without cutting me off, where other companies wanted to follow their script and would eventually answer my questions. The questions I had determine if I was interested in listening to everything else they had to say.
Diana Marie Taraiana Heremaia - 5 years ago
Very clear & understood what she was telling me i was...
Seniors Funeral Insurance
Service Review
very clear & understood what she was telling me i was satisfied with the service that i recieved very happy
Trusted Customer - 5 years ago
Delightful friendly staff that made topping up my...
Seniors Funeral Insurance
Service Review
Delightful friendly staff that made topping up my policy straightforward and stress free
Trusted Customer - 5 years ago
Great Customer Service, very informative
Seniors Funeral Insurance
Service Review
Great Customer Service, very informative
Trusted Customer - 5 years ago
Very helpful with my decision on what I was wanting,...
Seniors Funeral Insurance
Service Review
Very helpful with my decision on what I was wanting, easy process and very informative.
Robyn Elleray - 5 years ago
The young man was clear and easy to understand and no...
Seniors Funeral Insurance
Service Review
the young man was clear and easy to understand and no question was too silly. And the paper work was easy to read every thing he said was lay out.
Trusted Customer - 5 years ago
Very robotic
Seniors Funeral Insurance
Service Review
Very robotic
Trusted Customer - 5 years ago
Only time will tell
Seniors Funeral Insurance
Service Review
Only time will tell
Suzzanne Brown - 5 years ago
The lady I spoke with was friendly and presented the...
Seniors Funeral Insurance
Service Review
The lady I spoke with was friendly and presented the service I sought with clarity. Any questions I had were answered without issue and unhurriedly.
Trusted Customer - 5 years ago
Professional personal contact from Jeremy He fully...
Seniors Funeral Insurance
Service Review
Professional personal contact from Jeremy He fully explained and read/re-read the contract and sent emailmessages to fully outline the process and procedure. Thank you.
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because Customer Service was very good
Bruce Armstrong Armstrong Timoko - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because everything was done perfectly and clearly .It was so good to have some you can understand .
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I think it is value for money and it suits my needs I think I had good options for what I need
Trusted Customer - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
I got more than I expected regarding life & funeral insurance. And it was affordable
John Hopkins - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Suited my situation perfectly. Seamless and easy to purchase. Prompt and efficient.
Robin Betts - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
it is what i asked for at good price
Sharon Denyer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Nobody is perfect! So a four is very good 👍
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
its designed for what i need and fits my budget
Trusted Customer - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Seems good value. While I understand the reason for the annual increase, as I get older this may be difficult to maintain. We'll see
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Just sad original policy can't be increased instead of 2 policies
Diane Tiopira - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
went through several options and very happy with the choice i made
Terence Kilburn - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
product and service is great this 4th policy i have taken out, will be a big help to my family
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