%
- Over all Percentage 94
- empty 8
Rated /5 from 274424052428 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,7442,4052,428 customer reviews.
Authentic reviews powered by Feefo
Reviews
1981-1992 of 2744 reviews
1981-1992 of 2405 reviews
1981-1992 of 2428 reviews
Trusted Customer - 5 years ago
Victors' customer service was exceptional. Very...
Seniors Funeral Insurance
Product Review
Due to Victors awesome customer service, I increased the value of my purchase.
Service Review
Victors' customer service was exceptional. Very patient and thorough. Also, impressed with his pronunciation of my husbands name.
Trusted Customer - 5 years ago
I thought she was amazing in clarifying my enquiry, i...
Seniors Funeral Insurance
Product Review
So far ticking all the right boxes.so my kids dont.have to worry about funeral costs
Service Review
I thought she was amazing in clarifying my enquiry, i even proposed to her lol she did an amazing job, please give her a bonus, no joking....not joking
Trusted Customer - 5 years ago
Explained everything very clearly. Very pleasant and...
Seniors Funeral Insurance
Product Review
All that I needed for my requirements
Service Review
Explained everything very clearly. Very pleasant and helpful answering any questions I had
Barbara Turley - 5 years ago
The person who phoned me was very helpful
Seniors Funeral Insurance
Product Review
sounds good and honest - value for money
Service Review
the person who phoned me was very helpful
Trusted Customer - 5 years ago
Very professional Explained the Funeral cover ...
Seniors Funeral Insurance
Product Review
Excellent service Many thanks
Service Review
Very professional Explained the Funeral cover extremely well Gave us time to think it through Pleasure to deal with
Kay Bright - 5 years ago
The Customer Service sales rep was friendly and...
Seniors Funeral Insurance
Product Review
Very pleased with the low price of the insurance premium - pleasantly surprised!
Service Review
The Customer Service sales rep was friendly and informative. Quick and to the point - really good to deal with.
Trusted Customer - 5 years ago
Most of the over 20 minute phone call could have bee....
Seniors Funeral Insurance
Product Review
..........................
Service Review
Most of the over 20 minute phone call could have bee. Done with an email response. What a complete waste of my time.
Mrs Leigh Smith - 5 years ago
I asked one person to call me back, which she did. But...
Seniors Funeral Insurance
Product Review
This policy was explained very well.
Service Review
I asked one person to call me back, which she did. But before I spoke to Dee, I had 13 calls during my work time which I was not able to answer. Just a bit excessive I reckon.
William Wilson - 5 years ago
Well spoken representative clearly said all the words...
Seniors Funeral Insurance
Product Review
With all honesty have very merry Christmas
Service Review
Well spoken representative clearly said all the words without repeating herself
Trusted Customer - 5 years ago
Danielle was awesome. Great customer service and so...
Seniors Funeral Insurance
Product Review
Possibly if not the best funeral insurance plan I have come across. I will be recommending to family and friends. Excellent.
Service Review
Danielle was awesome. Great customer service and so helpful. She explained the process with such clarity that was so easy to understand. She has dynamic customer service skills and a wonderful personality, these attributes a wonderful credit to her and your business.
Trusted Customer - 5 years ago
I was VERY impressed with Danielle, the agent that I...
Seniors Funeral Insurance
Product Review
Offers everything that I believe I would require and the cost was affordable in my opinion. I was certainly very impressed by the efficiency and knowledge displayed by the person I was assigned too.
Service Review
I was VERY impressed with Danielle, the agent that I had all my dealings with. She was very efficient, re-called when she said she would and was very clear in all her explanations. Based on my experience to date I would certainly recommend NZ Seniors to any other friends who were keen to purchase Seniors Funeral Cover .
Caroline Bartlett - 5 years ago
Absolutely perfect thankyou
Seniors Funeral Insurance
Product Review
Great for us, exactly what we need perfect
Service Review
Absolutely perfect thankyou
Shane Bentley - 6 years ago
Very efficient and informative without being pushy....
Seniors Funeral Insurance
Service Review
very efficient and informative without being pushy. Gave us time to consider all aspects. Frances was easy to talk to and courteous.
Angel Martin - 6 years ago
Excellent .the lady who signed me up was very pleasant...
Seniors Funeral Insurance
Service Review
excellent .the lady who signed me up was very pleasant and explained and answered all of my questions.Teresa was her name .
Trusted Customer - 6 years ago
I had a great phone call from Dee. Knew so much and...
Seniors Funeral Insurance
Service Review
I had a great phone call from Dee. Knew so much and helped me and then my son who is my beneftionary. Can't speak highly enough of her. Made it simple
Trusted Customer - 6 years ago
Good sevice and very efficient
Seniors Funeral Insurance
Service Review
Good sevice and very efficient
Gail Evelyn Mcgowan - 6 years ago
Dilmalka was very helpful and explained everything...
Seniors Funeral Insurance
Service Review
Dilmalka was very helpful and explained everything well. A pleasure to deal with.
Sharon Prentis - 6 years ago
Thorough..
Seniors Funeral Insurance
Service Review
Thorough..
Gay Hainsworth - 6 years ago
Friendly, informative, clarity of policy...
Seniors Funeral Insurance
Service Review
friendly, informative, clarity of policy...
Trusted Customer - 6 years ago
Jason replied quickly to enquiry. My wife and I were...
Seniors Funeral Insurance
Service Review
Jason replied quickly to enquiry. My wife and I were fully informed about the service. We were prompted to ask questions. Given further options of the service. I was given detailed disclosure information that was not hurried.
Archie Murray Waitoa - 6 years ago
The telephone consultation process was well executed....
Seniors Funeral Insurance
Service Review
The telephone consultation process was well executed. I understood my consultant and he explained the details of the policy very well and answered the questions I had to my satisfaction.
Henry Wheoki - 6 years ago
Great friendly and professional service. The info...
Seniors Funeral Insurance
Service Review
Great friendly and professional service. The info given was concise and easy to understand and your sales person was attentive and understood and answered my questions in simple terms. Thank you Dee
Trusted Customer - 6 years ago
Our consultant was friendly, efficient and...
Seniors Funeral Insurance
Service Review
Our consultant was friendly, efficient and professional whose communication skills were excellent, being very clear and concise.
Robert Mitchell - 6 years ago
I was pleasantly surprised. Customer service was...
Seniors Funeral Insurance
Service Review
I was pleasantly surprised. Customer service was friendly & I could understand what they were saying. No big words and no big sell, just listened to what I was requiring
Gerald Nairn - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
every thing was so simple and well explained
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
So far I believe it is good value
Barry Hoyes - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Exactly what I was looking for.
Neville Wadia - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I am happy with policy hope all goes well
Campbell Neilson - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because it's easy to understand
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Seems like a reasonable outlay for benefits.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great cover at a reasonable cost for peace of mind
Elizabeth Moffitt - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Found her to be very informative
David Taylor - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Operator excellent communications (Monica)
Thomas Dersley - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It was a little more expensive than I expected.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Pushed into getting the policy
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Policy suits us well at this stage of our life.
How can we help?
To find out more about New Zealand Seniors,
speak to one of our friendly insurance specialists now