%
- Over all Percentage 94
- empty 8
Rated /5 from 322627052910 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,2262,7052,910 customer reviews.
Authentic reviews powered by Feefo
Reviews
1981-1992 of 3226 reviews
1981-1992 of 2705 reviews
1981-1992 of 2910 reviews
Terri - 4 years ago
Heidi was so friendly and helpful on the phone - not...
Seniors Term Life Insurance
Product Review
Much better than the existing policy that I was on that had all sorts of exclusions for events that had happened over 12 years ago. NZ Seniors only consider events in the last 5 years - a refreshing change!
Service Review
Heidi was so friendly and helpful on the phone - not in the least pushy and gave me all the time I needed to consider my options. I rang back when I was ready to take things further. Unlike other insurance companies I obtained comparison quotes from who were hounding me on a daily basis. She made sure I understood everything and checked several times that I had considered whether this was the right choice for me.
Tommy Atkins - 4 years ago
Very good ,clear information given ,question answered...
Seniors Funeral Insurance
Product Review
Flexible cost to sit required budget and cover.
Service Review
Very good ,clear information given ,question answered clearly.
Trusted Customer - 4 years ago
Very informative and patient.
Seniors Funeral Insurance
Product Review
The extra bonuses you get are great
Service Review
Very informative and patient.
Trusted Customer - 4 years ago
Good communication and easy to subscribe
Seniors Funeral Insurance
Product Review
It was easy to signup and fits my requirements
Service Review
Good communication and easy to subscribe
Gary Buffett - 4 years ago
The application was easy hassle free and informative....
Seniors Funeral Insurance
Product Review
Excellent price for cover.
Service Review
The application was easy hassle free and informative. It was well explained and quick to my needs.
Sylvia Mckenna - 4 years ago
The young man (he sounded young) who I spoke to was...
Seniors Funeral Insurance
Product Review
Very helpful. I was given plenty of information in a good well educated voice.
Service Review
The young man (he sounded young) who I spoke to was very helpful and understanding. Plus he was a speaker of English as his first language so we could understand each other. He gave me plenty of information. And yes I would tell my friends. Must add I cannot stand your ads on the telly.
Justine Neumann - 4 years ago
Very good and easily to understand ex claimed things...
Seniors Funeral Insurance
Product Review
Very fair and up most honest
Service Review
very good and easily to understand ex claimed things well and honest
Peter Miller - 4 years ago
Excellant could not fault it
Seniors Funeral Insurance
Service Review
excellant could not fault it
Anthony Guthrie - 4 years ago
Absolutely great customer service. Everything...
Seniors Funeral Insurance
Product Review
Haven't had a hard copy of the insurance details so can't comment. Over the phone it sounded exactly what I want/need
Service Review
Absolutely great customer service. Everything explained in detail. A plan tailored for my needs and very friendly.
Michelle Skeen - 4 years ago
Very thorough friendly service cheerful manner and...
Seniors Funeral Insurance
Product Review
Not too expensive and simple to arrange
Service Review
Very thorough friendly service cheerful manner and interested in my needs
Tau Rangimaria Houhuia Heke - 4 years ago
Allowed time to read all that was stated by your...
Seniors Funeral Insurance
Service Review
Allowed time to read all that was stated by your customer service team. Touched on all policy's that helped me to understand. Was very economical for first time policy owners. Would share this experience with friends of my age group, definitely.
Colin - 4 years ago
Excellent overall information given to enable a...
Seniors Funeral Insurance
Service Review
Excellent overall information given to enable a commitment on line
Sonya Morris - 6 years ago
Explained well & clear.
Seniors Funeral Insurance
Service Review
Explained well & clear.
Trusted Customer - 6 years ago
Excellent service and easy to understand
Seniors Funeral Insurance
Service Review
Excellent service and easy to understand
Julie Anne Cudd - 6 years ago
Very helpful and pantient .and explained every thing...
Seniors Funeral Insurance
Service Review
very helpful and pantient .and explained every thing at different rates
Trusted Customer - 6 years ago
Excellent service
Seniors Funeral Insurance
Service Review
Excellent service
Trusted Customer - 6 years ago
I found the lady I talked with was very clear when she...
Seniors Funeral Insurance
Service Review
I found the lady I talked with was very clear when she spoke with me where I had a good understanding about NZ Seniors funeral Insurance. I will definitely be referring NZ Seniors to my friends. Thank you.
Rata Wiki - 6 years ago
Quick, straight to point, friendly. Explain things I...
Seniors Funeral Insurance
Service Review
Quick, straight to point, friendly. Explain things I didn't understand. Would recommend others. Cheerful services officer. Customer service excellent. Thanks
Doreen Douglas - 6 years ago
Spoke with a lovely young man, Ethan, who explained...
Seniors Funeral Insurance
Service Review
Spoke with a lovely young man, Ethan, who explained everything so well to me. He was clear, polite and friendly . I enjoyed our chat.
Trusted Customer - 6 years ago
The lady that helped me, was very clear and was a big...
Seniors Funeral Insurance
Service Review
The lady that helped me, was very clear and was a big help. It made my over all experience and good one.
Mark Robinson - 6 years ago
Very good customer skills
Seniors Funeral Insurance
Service Review
very good customer skills
Trusted Customer - 6 years ago
It was very easy to do. No hassles. Easy to understand...
Seniors Funeral Insurance
Service Review
It was very easy to do. No hassles. Easy to understand policy. Would recommend to any seniors I know.
Patricia Gordon - 6 years ago
The person who helped me was brilliant. Gave detail....
Seniors Funeral Insurance
Service Review
The person who helped me was brilliant. Gave detail. Explained in basic terms. Did not rush and anwered all my questions. He wss patient and polite. Did not mind repeating himself and I was very comfotable with him
Sharon Thackwell - 6 years ago
I found her hard to understand and she has to repeat...
Seniors Funeral Insurance
Service Review
i found her hard to understand and she has to repeat herself several times, also to start with i did not feel she explained things very plainly to understand. i got it in the end!
Tara Forster - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It meets my needs at an affordable price and no medicals needed
Elizabeth Dufty - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Just the cover I was looking for and affordable
Barbara Tapara - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It is what I needed. I got to choose my insurance plan.
Sheila Lalich - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The insurance I got was what I wanted and was affordable for me, the benefits were also very good.
Marianne Pou - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
My sister compared what she was paying for our mother's funeral insurance to what had been offered to me and she was most impressed. Policy is not word-junked, it is clear and in a language that can be understood.
Rawiri Wihapi - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Within my budget to afford maximum benefit.
Debbie Rodwell - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very competitive... Lovely lady
John Hollands - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very simple a very good experience and would recommend others if they are considering to check it.And not pushy.
Matekino Barbara Elizabeth Bennett - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I am very pleased with myself to have this insurance policy with your company because it is comforting to know my “New Year of 2022 “ has stated with this application and that this insurance policy itself is clear and understandable but, it covers more for me as it's the greatest gift I could give to my family knowing they don't have to worry about anything when I pass away. All of the content of this insurance policy although I haven't fully read I am trusting it will meet it's requirements legally in all respects, it is now up to me to meet mine, I thank you with all my heart to have such representation in the first of contact. your customer service who was excuse me but I have to say this “English spoken” taking the frustration away of understanding.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Something that I had been thinking about but then was suddenly thrust into it due to a sudden death in the family.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Easy process, got what I wanted
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Awesome and easy purchase process that only took us a few minutes and they encouraged us to ask questions to make sure everything was clear
How can we help?
To find out more about New Zealand Seniors,
speak to one of our friendly insurance specialists now