%
- Over all Percentage 94
- empty 8
Rated /5 from 274524062429 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,7452,4062,429 customer reviews.
Authentic reviews powered by Feefo
Reviews
1957-1968 of 2745 reviews
1957-1968 of 2406 reviews
1957-1968 of 2429 reviews
Trusted Customer - 5 years ago
They explained really well and I am very pleased to be...
Seniors Funeral Insurance
Product Review
Very good explaining of the insurance
Service Review
They explained really well and I am very pleased to be a new customer
Jo-anne Shead - 5 years ago
It was not as easy as the TV ad say's it is.
Seniors Funeral Insurance
Product Review
It took a lot of talking to the Courtney and then I had to speak to a manager, but it got sorted.
Service Review
It was not as easy as the TV ad say's it is.
Trusted Customer - 5 years ago
It was nice and easy to set up insurance the guy was...
Seniors Funeral Insurance
Product Review
Very good benefits and good price
Service Review
It was nice and easy to set up insurance the guy was vry clear and easy 2 understand thanks
Trusted Customer - 5 years ago
The service and information given was excellent. Only...
Seniors Funeral Insurance
Product Review
I can't open the email due to format
Service Review
The service and information given was excellent. Only issue was I am unable to open email due to format it was sent in
Trusted Customer - 5 years ago
Very professional
Seniors Funeral Insurance
Product Review
Terms and benefits are very fair
Service Review
Very professional
Trusted Customer - 5 years ago
Great service by salesman excellent and easy cover for...
Seniors Funeral Insurance
Product Review
I think you cover all areas for funeral cover and accidental with the little perks that have been added locked premiums for example
Service Review
Great service by salesman excellent and easy cover for my budget, I would recommend this cover agency to many people, no third degree or unpleasant dialig
Trusted Customer - 5 years ago
Absolutely awesome would pass the group info to all I...
Seniors Funeral Insurance
Product Review
It was easy to talk it through an d Di Marlko was so helpful. it's an easy policy to understamd
Service Review
Absolutely awesome would pass the group info to all I could
Steven Burger - 5 years ago
Great service,well explained,no pressure
Seniors Funeral Insurance
Product Review
Not 5 stars as very expensive
Service Review
Great service,well explained,no pressure
Brian Otene - 5 years ago
The staff was very easy and friendly to deal with I...
Seniors Funeral Insurance
Service Review
The staff was very easy and friendly to deal with I would recommend them to my friends
Virginia Stocker - 5 years ago
Very clear explanation of terms and conditions. Prompt...
Seniors Funeral Insurance
Product Review
I feel relieved to have got this insurance underway and very satisfied that it will meet my needs.
Service Review
Very clear explanation of terms and conditions. Prompt implementation of the policy.
Teresa Cottle - 5 years ago
Very helpful with all the information need to answer...
Seniors Funeral Insurance
Product Review
Not to expencive and gave us great preface of mind. Also very quickly put into place.
Service Review
Very helpful with all the information need to answer any of my questions. Also very friendly staff member who made contact with me.
Trusted Customer - 5 years ago
Can't fault service of the phone call to New Zealand...
Seniors Funeral Insurance
Service Review
Can't fault service of the phone call to New Zealand Seniors for a policy excellent
Sulita Valaau - 6 years ago
Knowledgeable and well explained of everything.
Seniors Funeral Insurance
Service Review
Knowledgeable and well explained of everything.
Helen Magdalene Grimshaw - 6 years ago
Very good service, the customer service lady gave me...
Seniors Funeral Insurance
Service Review
very good service, the customer service lady gave me all the information i needed to make a comfortable decision. Thank you Helen Grimshaw
Trusted Customer - 6 years ago
Persistent if nothing else
Seniors Funeral Insurance
Service Review
Persistent if nothing else
Lindsey Robbins - 6 years ago
Accuracy
Seniors Funeral Insurance
Service Review
accuracy
Trusted Customer - 6 years ago
The consultant who dealt with my enquiry ws efficient,...
Seniors Funeral Insurance
Service Review
The consultant who dealt with my enquiry ws efficient, knowledgeable and very thorough. Any questions I had he was able to answer immediately.
Gabriel Maraea Ham - 6 years ago
I would say the. Ease of charting it wasn't just like...
Seniors Funeral Insurance
Service Review
I would say the. Ease of charting it wasn't just like ,a salesperson trying to sell a product,friendliness & warmth is what we all look for when speaking to someone for the first time,plus being knowledgeable about what they are selling is always the icing on the cake
Morehu Beau Rangiwai - 6 years ago
Simple to follow . Clear and concise to the point....
Seniors Funeral Insurance
Service Review
Simple to follow . Clear and concise to the point. Repiditive understanding. Follow through till client is.sure and happy.and understands procedures what the insurance provides. Excellent communication. Highly skilled in people management. Truly satisfied with explanations. A credit.to have spoken to the right well trained.person.
Trusted Customer - 6 years ago
Good service
Seniors Funeral Insurance
Service Review
Good service
Trusted Customer - 6 years ago
Good service. Lovely customer service lady. Very...
Seniors Funeral Insurance
Service Review
Good service. Lovely customer service lady. Very professionsl
Faiaga Sekai - 6 years ago
My name is CJ, I helped put this in place for my...
Seniors Funeral Insurance
Service Review
My name is CJ, I helped put this in place for my mother Faiaga. The person my mother and I dealt with is Teresa; she is very empathetic and very knowledgeable. I really liked how in the initial call she could relate to the "island" way and the mentality of losing a loved one, which made the conversation easier to have. Very patient with my mother and I; English is her 2nd language and with the use of a interpreter, really understood and liked the policy and it gave us peace of mind. Teresa is awesome! Also, very very very prompt! An enquiry was initiated through the website, and within 10min someone called me back! Super efficient!! Just one bit of feedback; it would be more convenient if the company had an interpreting service or staff that could translate instead of using a 3rd party. Although I had to pay to use an interpreting service, it was still necessary to have something in place for my mother because its such a great policy! Thank you so much for helping us out :)
Trusted Customer - 6 years ago
Excellent service..very happy customer. I would...
Seniors Funeral Insurance
Service Review
Excellent service..very happy customer. I would recommend Fern for best customer service of the month. Saff like Fern need to be acknowledged for their good work..it shows you appreciate the work they do. Due to Ferns good customer service I would recommend Senior NZ funeral cover to family and friends..
Barbara Rikiti - 6 years ago
Very pleasant young man and explained everything in...
Seniors Funeral Insurance
Service Review
Very pleasant young man and explained everything in terms I could understand
Ann Robinson - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I thought it was a fair price and manageable for me
Joan Munro - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
great service from friendly and polite staff in answering our questions
Paul Shailes - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Easy to organise and also understand
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great value and process was very simple.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Easy to follow as I have already stated
Cindy Bridson - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Price a higher than competition, but I was impressed by 12 months only stand down, and the general tone of paperwork etc. I could have got $10k cover from your opposition for the same money I will pay you for $8K.
Edward John Maxted - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It enticed me to take out funeral insurance with you because of all the benefits
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
serves my family and my needs
Shane Hawkins - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very fair pricing compared to everywhere else
Linda Mcalister - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great service and premiums very manageable. Great range of prices to choose from and never felt pressured to do anything. This leads me into a level of trust with the product
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Customer service great lovely person
Kay Adsett - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I like the product and what it has to offer.
How can we help?
To find out more about New Zealand Seniors,
speak to one of our friendly insurance specialists now