%
- Over all Percentage 94
- empty 8
Rated /5 from 231921432003 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,3192,1432,003 customer reviews.
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Reviews
1957-1968 of 2319 reviews
1957-1968 of 2143 reviews
1957-1968 of 2003 reviews
Maika Unu - 6 years ago
Kind, attentive with making sure we understand and...
Seniors Funeral Insurance
Product Review
Good customer service and process
Service Review
Kind, attentive with making sure we understand and being patient
Yvonne Swears - 6 years ago
Very professional but too full on. Would prefer...
Seniors Funeral Insurance
Product Review
Price seems fair and like the fact that you will never get less back than you put in
Service Review
Very professional but too full on. Would prefer reading through hard copy then deciding and filling in application in my own time. Obviously working from a script which makes it very impersonal . Sorry
Grant Weston - 6 years ago
Yes I would,the manner with which my quote was handled...
Seniors Funeral Insurance
Service Review
Yes I would,the manner with which my quote was handled was by that of ease and understanding very professional.
Vicki Weston - 6 years ago
Explained very clearly & was easy to understand.I...
Seniors Funeral Insurance
Product Review
Covers everthing I was after
Service Review
Explained very clearly & was easy to understand.I didnt need to ask questions as everything was covered
Suzanne Gurney - 6 years ago
Very friendly polite and professional....thankyou...
Seniors Funeral Insurance
Service Review
Very friendly polite and professional....thankyou very much
Trusted Customer - 6 years ago
Friendly. Good knowledge
Seniors Funeral Insurance
Product Review
Fills a gap in my insurance
Service Review
Friendly. Good knowledge
Diane Carrington - 6 years ago
Dealt with a young lady called "Dee". She was super...
Seniors Funeral Insurance
Product Review
I feel it is excellent value for money
Service Review
Dealt with a young lady called "Dee". She was super fantastic. Very clear in her explanations, awesome personality and was a pleasure to deal with.
Trusted Customer - 6 years ago
I like that NZ Seniors offers better benefits than...
Seniors Funeral Insurance
Product Review
I like that the premiums go down every five years, that they will pay out the cash benefit amount or all your premiums paid - whichever is higher and the cash in option from age 85
Service Review
I like that NZ Seniors offers better benefits than other funeral insurance providers.
Trusted Customer - 6 years ago
The service was just a,amzing, friendly, chatty, I...
Seniors Funeral Insurance
Product Review
for all of the above reasons, it was something I had been theinking of for quite sometime, and when I went to my normal insurance I was not happy with what they were offering, so this to me was a God send
Service Review
The service was just a,amzing, friendly, chatty, I mean what more could you ask for....The girl on the phone was professional about it all, and I would never even hesitate to recommend to anyone else
Trusted Customer - 6 years ago
Too quick to offer higher insurance didn’t match tv...
Seniors Funeral Insurance
Product Review
Just not 100 percent what I want a bit pricey
Service Review
Too quick to offer higher insurance didn't match tv advertising
Bernice Hide - 6 years ago
Answered my questions clearly explained
Seniors Funeral Insurance
Product Review
a good alternative to pre-paying for funeral costs at an affordable rate
Service Review
answered my questions clearly explained
Janice Newton - 6 years ago
Answered my questions that I did ask. Explained...
Seniors Funeral Insurance
Product Review
Good amount to pay for $6000 for Funeral Insurance.
Service Review
Answered my questions that I did ask. Explained everything clearly. I know what I will be paying with know extra Money being asked for later on in years to come. Very friendly young lass on the phone. NOT AT ALL PUSHY. Which is something I don't like.
David Dawson - 6 years ago
Excellent explanation of services offered. Patience...
Seniors Funeral Insurance
Service Review
Excellent explanation of services offered. Patience and understanding of my needs.
Trusted Customer - 6 years ago
They were prompt courteous and helpful. The...
Seniors Funeral Insurance
Service Review
They were prompt courteous and helpful. The representative explained everything to me.
Trusted Customer - 6 years ago
Great service
Seniors Funeral Insurance
Service Review
Great service
Pauline Reid - 6 years ago
Heidi was amazing on the phone. Covered everything...
Seniors Funeral Insurance
Service Review
Heidi was amazing on the phone. Covered everything well.
Terence Kilburn - 6 years ago
Both times have been great people to talk...
Seniors Funeral Insurance
Service Review
both times have been great people to talk to. everything is explained,,nice and easy,,no rush to sell and get of the phone. very nice people and great funeral insurance,,thanks
Trusted Customer - 6 years ago
Excellent .. sales rep teresa was couteous,friendly...
Seniors Funeral Insurance
Service Review
excellent .. sales rep teresa was couteous,friendly and believed in the product..explained the benefits well...answered questions ..bravo kiwi from tauranga ..!!
Trusted Customer - 6 years ago
Ethan was very informative, well mannered and...
Seniors Funeral Insurance
Service Review
Ethan was very informative, well mannered and confident, he answered all our questions and most importantly was patient with my dad who has basic vocabulary and cannot hear well, we also asked for premiums to be paid fortnightly on a certain day, so in the end we chose NZ senior because of what we liked in the policy, it was just a little higher in premiums compared to the other funeral insurances but the benefits far exceed the price and is still affordable. Dad's happy I'm happy
Catherine Goldsack - 6 years ago
It was great very clear information and very easy to...
Seniors Funeral Insurance
Service Review
It was great very clear information and very easy to understand, just great.
Trusted Customer - 6 years ago
Everything was explained clearly and fully.
Seniors Funeral Insurance
Service Review
Everything was explained clearly and fully.
Trusted Customer - 6 years ago
Courtney was very nice to speak to, very informative...
Seniors Funeral Insurance
Service Review
Courtney was very nice to speak to, very informative and answered all my questions. Phoned back when she said she would.
Toni Wilson - 6 years ago
Yes I would highly recommend them to anyone. Person I...
Seniors Funeral Insurance
Service Review
Yes I would highly recommend them to anyone. Person I spoke to was very good at her job.
Trusted Customer - 6 years ago
Firstly, I was impressed by your promptness in dealing...
Seniors Funeral Insurance
Service Review
Firstly, I was impressed by your promptness in dealing with my request for information, and then equally impressed with the gracious, informative and helpful agent who assisted me in making a very suitable choice.
Julia London - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Will be very helpful to my family at a time when other sources of money can be ******* in estate particularly in property.
Annamaria Coervers - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I liked the reducing rate everythromycin 5 years and the option to buy off the insurance at age 85 and endless cover when reaching the age of 90 with no premiums to pay
Donna Silbery - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
was a great purchase, thank you
Lawrence Fenerty - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Like most insurances it is expensive but with a decreasing rate it makes it more pleasant
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Sounds great. The proof will be in the dying as it were. Also, just a tad concerned over the parent company's ratings. Young under-capitalised companies are a risk but that's life!
Margaret Turner - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I found it affordable for what I wanted.
Brian Schache - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Obviously I think is the best plan otherwise I wouldn't have purchased it
Joan Cluckie - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
if all that is offered is correct I am very happy
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Premium is very reasonable and affordable, the fact that the premium actually decreases every five years is also very appealing.
Anoma Ranaweera - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Do not like the 12-month stand down period.
Mary King - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Realistic policy for people
Kenneth Warren Hawkins - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It is hard to rate but I think it is the best around for me.
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