%
- Over all Percentage 94
- empty 8
Rated /5 from 218720651872 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1872,0651,872 customer reviews.
Authentic reviews powered by Feefo
Reviews
277-288 of 2187 reviews
277-288 of 2065 reviews
277-288 of 1872 reviews
Trusted Customer - 10 months ago
Very good, Helpful,patient during conversatiom.
Seniors Funeral Insurance
Product Review
Service Review
Very good, Helpful,patient during conversatiom.
Trusted Customer - 10 months ago
GREAT
Seniors Funeral Insurance
Product Review
FRIENDLY PERSON, EASY TO TALK TOO, FAST, EXPLAINED EVERYTHING CLEARLY.
Service Review
GREAT
Trusted Customer - 10 months ago
They were extremely helpful when I wanted to purchase...
Seniors Funeral Insurance
Product Review
They made purchasing a funeral insurance policy really simple and easy however, when my parents changed their minds and wanted to cancel, it was abit of a process. First I had to wait for a callback because the person I spoke to couldn't cancel the policy? Then when I spoke to someone who could, I had to tell them 3 times that we wanted to cancel the policy and she STILL tried to sell me on their products! In the end I told her that I have already been told about everything she was telling me and didn't need to go through it again as we just wanted to cancel!!!
Service Review
They were extremely helpful when I wanted to purchase a policy. I was made to feel special and important but when it came time to cancel I was frustrated that I wasn't being heard when I asked to cancel the policy. Now I understand why my parents didn't want to talk to them on the phone.
Trusted Customer - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very helpful throughout the process
Ian Shaw - 10 months ago
Very Good well explained
Seniors Funeral Insurance
Product Review
Irish lady was very pleasant to talk to me about best products
Service Review
Very Good well explained
Trusted Customer - 10 months ago
Good
Seniors Funeral Insurance
Product Review
Efficient service,signed up on the first call.
Service Review
Good
Trusted Customer - 10 months ago
Excellent customer service. Staff was very patient &...
Seniors Term Life Insurance
Product Review
The staff is very helpful to explain the product & accommodated my request for comparison of coverage amount. Super easy to purchase the insurance. Hassle free.
Service Review
Excellent customer service. Staff was very patient & explained the product clearly.
Janice Brough - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I have been impressed by the way New Zealand seniors have treated me and understood what I wanted.
Tina Hall - 10 months ago
Excellent service
Seniors Funeral Insurance
Product Review
The people that did my funeral insurance were really great and helpful they gave me the answer I needed
Service Review
Excellent service
Trusted Customer - 10 months ago
Seniors Term Life Insurance
Product Review
Brent Williams - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
No problem signing up for a new policy and easy to deal with
Linda Ann Lavich - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very good assisted over phone cut off Called back instantly got exactly what I needed. So great service as usual. Thanks. To the girls. From. Linda Ann Lavich bubbalavich@gmail.com
Michelle Lane - a year ago
The best over-the-phone customer service I have ever...
Seniors Funeral Insurance
Service Review
The best over-the-phone customer service I have ever had. Very competent and articulate salesperson. Allowed me to make my own choice without pushing an agenda which made me felt respected and understood.
Kilisiti Lovo - a year ago
Great customer service and simple to answer.
Seniors Funeral Insurance
Service Review
Great customer service and simple to answer.
Faye Norris - a year ago
Very helpful and pleasant to deal with in something I...
Seniors Funeral Insurance
Service Review
Very helpful and pleasant to deal with in something I have been hesitant in. Would recommend them.
Trusted Customer - a year ago
There was a long wait before I got to speak to someone...
Seniors Funeral Insurance
Service Review
There was a long wait before I got to speak to someone on the phone. The 2nd time I called I had decided to go ahead. They wanted to pass me on to the 1st person I spoke to. So left a message for him to ring me back. That didn't happen so the 3rd person I spoke to the next day/time wanted to do the same. I said no, I didn't want to be put on hold again.
Graham Alderton - a year ago
Great friendly and efficient Operator. (Frances)
Seniors Funeral Insurance
Service Review
Great friendly and efficient Operator. (Frances)
Tom S - a year ago
I had many calls from different insurance companies....
Seniors Funeral Insurance
Service Review
I had many calls from different insurance companies. Some where very pushy to the stage I hung up on them and blocked there numbers. I knew what I wanted and wasn't willing to be talked into any thing else. When seniors insurance rang I got what I wanted. I said to the fellow to cut to the chase and tell me how much the cost was. He did just that and I signed up there and then. People need to remember these days most of us do our research before hand.
Susan Joy Taylor - a year ago
Excellent communication help to sort out best plan we...
Seniors Term Life Insurance
Service Review
Excellent communication help to sort out best plan we are very happy thankyou
Trusted Customer - a year ago
I have no complaints top quality customer service...
Seniors Funeral Insurance
Service Review
I have no complaints top quality customer service thank you
Lucy Latu - a year ago
Service is good, but too expensive, My daughter in law...
Seniors Term Life Insurance
Service Review
Service is good, but too expensive, My daughter in law works for youi insurance, she told me Its expensive ,compared to what it says on the App itself.
Trusted Customer - a year ago
Not good at all. You started deducting money from our...
Seniors Funeral Insurance
Service Review
Not good at all. You started deducting money from our account without giving us the chance to make further decisions as to whether the policy is acceptable in our situation or not. It disrupts us as partners as one approved the other definitely not! So please remove our namesakes from your system as of today's date until such time we are ready with a final decision then we will advise you in return when to start or not a go ahead. Thank you for understanding.
Trusted Customer - a year ago
Fantastic communication and easy to understand, very...
Seniors Funeral Insurance
Service Review
Fantastic communication and easy to understand, very professional but also personalised!
Trusted Customer - a year ago
Only joined a few days ago so far I appreciate the...
Seniors Funeral Insurance
Service Review
Only joined a few days ago so far I appreciate the efficient service that was provided to me.
Trusted Customer - 10 months ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
FRIENDLY PERSON, EASY TO TALK TOO, FAST, EXPLAINED EVERYTHING CLEARLY.
Trusted Customer - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
They made purchasing a funeral insurance policy really simple and easy however, when my parents changed their minds and wanted to cancel, it was abit of a process. First I had to wait for a callback because the person I spoke to couldn't cancel the policy? Then when I spoke to someone who could, I had to tell them 3 times that we wanted to cancel the policy and she STILL tried to sell me on their products! In the end I told her that I have already been told about everything she was telling me and didn't need to go through it again as we just wanted to cancel!!!
Trusted Customer - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very helpful throughout the process
Ian Shaw - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Irish lady was very pleasant to talk to me about best products
Trusted Customer - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Efficient service,signed up on the first call.
Trusted Customer - 10 months ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
The staff is very helpful to explain the product & accommodated my request for comparison of coverage amount. Super easy to purchase the insurance. Hassle free.
Janice Brough - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I have been impressed by the way New Zealand seniors have treated me and understood what I wanted.
Tina Hall - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The people that did my funeral insurance were really great and helpful they gave me the answer I needed
Trusted Customer - 10 months ago
Seniors Term Life Insurance
Product Review
Brent Williams - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
No problem signing up for a new policy and easy to deal with
Linda Ann Lavich - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very good assisted over phone cut off Called back instantly got exactly what I needed. So great service as usual. Thanks. To the girls. From. Linda Ann Lavich bubbalavich@gmail.com
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