Over all Percentage 94
empty 8

Rated 4.74.74.6/5 from 372030113404 Reviews

Service Reviews Product Reviews

New Zealand Seniors Reviews

949492% of our customers are pleased with our products and services out of 3,7203,0113,404 customer reviews.

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Reviews

2953-2964 of 3720 reviews

2953-2964 of 3011 reviews

2953-2964 of 3404 reviews

Trusted Customer - 6 years ago

Danielle was very informative, clear and concise....

Seniors Funeral Insurance

Product Review

Very affordable in this climate

Service Review

Danielle was very informative, clear and concise. Asked me to ask any questions along the way which I appreciated, rather than leaving any questions until the end.

Rated: 5 out of 5

Tania Wenn - 6 years ago

Great customer service. Very thorough with...

Seniors Funeral Insurance

Product Review

Like the idea of refunds, or paying out whichever is higher

Service Review

Great customer service. Very thorough with explanations and information

Rated: 4 out of 5

Trusted Customer - 6 years ago

Great service

Seniors Funeral Insurance

Product Review

Extra accidental death cover

Service Review

Great service

Rated: 5 out of 5

Trusted Customer - 6 years ago

Everything was extremely clearly explained on the...

Seniors Funeral Insurance

Product Review

Extremely straightforward and complete in the information I required to make my purchase. The agent who telephoned me from Sydney was knowledgeable and didn't try the hard sell. Much appreciated.

Service Review

Everything was extremely clearly explained on the telephone. When the paperwork arrived there was absolutely no surprises. So good to have a straight forward no nonsense insurance offered. I would highly recommend.

Rated: 5 out of 5

Trusted Customer - 6 years ago

Victors' customer service was exceptional. Very...

Seniors Funeral Insurance

Product Review

Due to Victors awesome customer service, I increased the value of my purchase.

Service Review

Victors' customer service was exceptional. Very patient and thorough. Also, impressed with his pronunciation of my husbands name.

Rated: 5 out of 5

Trusted Customer - 6 years ago

I thought she was amazing in clarifying my enquiry, i...

Seniors Funeral Insurance

Product Review

So far ticking all the right boxes.so my kids dont.have to worry about funeral costs

Service Review

I thought she was amazing in clarifying my enquiry, i even proposed to her lol she did an amazing job, please give her a bonus, no joking....not joking

Rated: 5 out of 5

Trusted Customer - 6 years ago

Explained everything very clearly. Very pleasant and...

Seniors Funeral Insurance

Product Review

All that I needed for my requirements

Service Review

Explained everything very clearly. Very pleasant and helpful answering any questions I had

Rated: 4 out of 5

Barbara Turley - 6 years ago

The person who phoned me was very helpful

Seniors Funeral Insurance

Product Review

sounds good and honest - value for money

Service Review

the person who phoned me was very helpful

Rated: 4 out of 5

Trusted Customer - 6 years ago

Very professional Explained the Funeral cover ...

Seniors Funeral Insurance

Product Review

Excellent service Many thanks

Service Review

Very professional Explained the Funeral cover extremely well Gave us time to think it through Pleasure to deal with

Rated: 5 out of 5

Kay Bright - 6 years ago

The Customer Service sales rep was friendly and...

Seniors Funeral Insurance

Product Review

Very pleased with the low price of the insurance premium - pleasantly surprised!

Service Review

The Customer Service sales rep was friendly and informative. Quick and to the point - really good to deal with.

Rated: 5 out of 5

Trusted Customer - 6 years ago

Most of the over 20 minute phone call could have bee....

Seniors Funeral Insurance

Product Review

..........................

Service Review

Most of the over 20 minute phone call could have bee. Done with an email response. What a complete waste of my time.

Rated: 3 out of 5

Mrs Leigh Smith - 6 years ago

I asked one person to call me back, which she did. But...

Seniors Funeral Insurance

Product Review

This policy was explained very well.

Service Review

I asked one person to call me back, which she did. But before I spoke to Dee, I had 13 calls during my work time which I was not able to answer. Just a bit excessive I reckon.

Rated: 4.5 out of 5