Over all Percentage 94
empty 8

Rated 4.74.74.6/5 from 362929433313 Reviews

Service Reviews Product Reviews

New Zealand Seniors Reviews

949492% of our customers are pleased with our products and services out of 3,6292,9433,313 customer reviews.

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Reviews

3277-3288 of 3629 reviews

0-2943 of 2943 reviews

3277-3288 of 3313 reviews

Trusted Customer - 7 years ago

Answered my questions that I did ask. Explained...

Seniors Funeral Insurance

Product Review

Good amount to pay for $6000 for Funeral Insurance.

Service Review

Answered my questions that I did ask. Explained everything clearly. I know what I will be paying with know extra Money being asked for later on in years to come. Very friendly young lass on the phone. NOT AT ALL PUSHY. Which is something I don't like.

Rated: 4.5 out of 5

Trusted Customer - 7 years ago

Yes customer service via phone excellent

Seniors Funeral Insurance

Product Review

Looks good, but early days of understanding all

Service Review

Yes customer service via phone excellent

Rated: 4.5 out of 5

Trusted Customer - 7 years ago

Very pleasant service people. Clear info.

Seniors Funeral Insurance

Product Review

Seems like a fair price to pay.

Service Review

Very pleasant service people. Clear info.

Rated: 4.5 out of 5

Trusted Customer - 7 years ago

Pleasant and helpful person on Telephone. Answered all...

Seniors Funeral Insurance

Product Review

beat other company I contacted in all areas.

Service Review

Pleasant and helpful person on Telephone. Answered all my questions fully. Would certainly be my first point of contact if any other services required.

Rated: 5 out of 5

Trusted Customer - 7 years ago

Customer Rep (Victor) friendly

Seniors Funeral Insurance

Product Review

Would have loved to have made it a higher policy but affordability prevented it

Service Review

Customer Rep (Victor) friendly

Rated: 3.5 out of 5

Trusted Customer - 7 years ago

I felt very comfortable with the lovely lady I was...

Seniors Funeral Insurance

Product Review

Cheaper than I thought Happy with my decision

Service Review

I felt very comfortable with the lovely lady I was talking to. She was able to answer all my questions

Rated: 5 out of 5

Trusted Customer - 7 years ago

Wonderful just the best. If all your staff are so...

Seniors Funeral Insurance

Product Review

What's not to like. As the ad says 'you can't lose'

Service Review

Wonderful just the best. If all your staff are so awesome good on you HR staff for choosing the best 🤗💖🎉

Rated: 5 out of 5

Trusted Customer - 7 years ago

The consultant was polite, patient and very...

Seniors Funeral Insurance

Product Review

As stated above the experience with the consultant was excellent. The cover we purchased suited our needs, it was easy to understand and had very good benefits attached as compared to other Insurance providers. The only downside that on the website that when a customer purchased a policy there was the offer of a free 'will kit', when speaking to the consultant about it last night he advised that only applied to Australia and not New Zealand, please re-look at your website. I would really appreciate a 'will kit' as per stated on your website.

Service Review

The consultant was polite, patient and very understanding our needs. We spent over an hour on the phone and nothing was a bother to him. The consultant was not bothered by the number of questions we had. The whole experience was pleasurable.

Rated: 5 out of 5

Trusted Customer - 7 years ago

Excellent !

Seniors Funeral Insurance

Product Review

Great had a very positive experince

Service Review

Excellent !

Rated: 5 out of 5

Trusted Customer - 7 years ago

Everything about the policy was very well explained

Seniors Funeral Insurance

Product Review

Good cover and I like the fact that the payout occurs in 12 months rather than 24

Service Review

Everything about the policy was very well explained

Rated: 4.5 out of 5

Trusted Customer - 7 years ago

Very Prompt attention.Professional service on the...

Seniors Funeral Insurance

Product Review

The policy is fit for purpose, as with my wife of 48 years,passing away on the 28th July 2019 ,i was able to sort out the monetary expenses as (1) I held a power of attorney and (2) her life insurance policy was a blessing. Now i have the satisfaction and security of not leaving my two siblings out of pocket when its my time to move on.

Service Review

Very Prompt attention.Professional service on the phone with no enforced pressure to sign up.

Rated: 5 out of 5

Trusted Customer - 7 years ago

The person we dealt with, (Harry) was very...

Seniors Funeral Insurance

Product Review

Plain,simple & straight forward with no hidden clauses or catchs

Service Review

The person we dealt with, (Harry) was very informative, pleasant, patient & didn't try to force or pressure us to anything we didn't require or need.Intead of using big 50 cent words, everything was explained in "language" we could understand. We would have no hesitation in recommending Senior's service to people we know. We are well pleased.

Rated: 5 out of 5