%
- Over all Percentage 94
- empty 8
Rated /5 from 230921351993 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,3092,1351,993 customer reviews.
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Reviews
349-360 of 2309 reviews
349-360 of 2135 reviews
349-360 of 1993 reviews
William Haimona - 10 months ago
Well at the moment everything should be alright in the...
Seniors Funeral Insurance
Product Review
Service Review
well at the moment everything should be alright in the coming years
Trusted Customer - 10 months ago
Excellent.
Seniors Funeral Insurance
Product Review
Options readily offered. Easy to complete the process to join seniors funeral service. Explanations thorough well understood. Friendly customer service.
Service Review
Excellent.
Trusted Customer - 10 months ago
Attentive and great listening skills with Jay (?) who...
Seniors Funeral Insurance
Product Review
Excellent policy conditions compared to the cover we previously had tor about 22 years, only disadvantage is there is no cover for funeral costs for the first 12 months, I guess we don't die in that period.
Service Review
Attentive and great listening skills with Jay (?) who helped and advised as we progressed through, I had quite a few questions as I have not had to delve with this with our previous cover for 22 years so just wanted to ensure i understood cover, Jay was very patient and i felt that she really listened and therefore able to provide answers accordingly.
Trusted Customer - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person I spoke to was very pushy and never gave me a chance to speak. The person spoke too fast. I want to cancel the insurance.
Trusted Customer - 11 months ago
Very good
Seniors Funeral Insurance
Product Review
Service Review
Very good
Trusted Customer - 11 months ago
The service was excellent. It was lovely to speak to...
Seniors Funeral Insurance
Product Review
I found the lady that helped me thru this, she was clear and concise. I knew exactly what I needed and we talked thru it. It was also nice to talk to a human voice, this made it so much easier, especially when asking questions and getting a direct reply. I would not hesitate to recommend NZ Seniors.
Service Review
The service was excellent. It was lovely to speak to a human voice. I knew exactly what we wanted, which fitted in with your criteria. Would not hesitate to recommend NZ Seniors to anyone.
Trusted Customer - 11 months ago
I thought it was clear and well mannered.
Seniors Term Life Insurance
Product Review
Excellent service. Well mannered and clear.
Service Review
I thought it was clear and well mannered.
Trusted Customer - 11 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I phoned a week ago to get a quote, was given 3 different options. The person that l spoke to arranged to phone me back in 2 days time. Unfortunately you use an agency and unbeknown to me my phone was blocking the calls and marking them as span. I called again 6 days later and arranged to take out a policy. Today someone from your agency has tried to call me, again it was marked as spam.
Carol Osler-weppenaar - 11 months ago
Perfectly suited to our needs
Seniors Funeral Insurance
Product Review
Very helpful & professional, I felt comfortable
Service Review
Perfectly suited to our needs
Trusted Customer - 11 months ago
Good advise only wasn't offered life insurance option
Seniors Funeral Insurance
Product Review
Would of liked lower premium
Service Review
Good advise only wasn't offered life insurance option
Trusted Customer - 11 months ago
See prior comments
Seniors Funeral Insurance
Product Review
Policy & fees matched my needs well Pushed call back & Jane handled that well Also had quite from One Choice , fees & policy exactly same but I went with you guys as history of being dedicated to supporting sector & seniors
Service Review
See prior comments
Garry Gornall - 11 months ago
Excellent customer services, Covering all aspects of...
Seniors Term Life Insurance
Product Review
Excellent customer services, Covering all aspects of questions I wanted to ask. The follow up emails confirmed all which was discussed. Most impressed.
Service Review
Excellent customer services, Covering all aspects of questions I wanted to ask. The follow up emails confirmed all which was discussed. Most impressed
Faye Norris - a year ago
Very helpful and pleasant to deal with in something I...
Seniors Funeral Insurance
Service Review
Very helpful and pleasant to deal with in something I have been hesitant in. Would recommend them.
Trusted Customer - a year ago
There was a long wait before I got to speak to someone...
Seniors Funeral Insurance
Service Review
There was a long wait before I got to speak to someone on the phone. The 2nd time I called I had decided to go ahead. They wanted to pass me on to the 1st person I spoke to. So left a message for him to ring me back. That didn't happen so the 3rd person I spoke to the next day/time wanted to do the same. I said no, I didn't want to be put on hold again.
Graham Alderton - a year ago
Great friendly and efficient Operator. (Frances)
Seniors Funeral Insurance
Service Review
Great friendly and efficient Operator. (Frances)
Tom S - a year ago
I had many calls from different insurance companies....
Seniors Funeral Insurance
Service Review
I had many calls from different insurance companies. Some where very pushy to the stage I hung up on them and blocked there numbers. I knew what I wanted and wasn't willing to be talked into any thing else. When seniors insurance rang I got what I wanted. I said to the fellow to cut to the chase and tell me how much the cost was. He did just that and I signed up there and then. People need to remember these days most of us do our research before hand.
Susan Joy Taylor - a year ago
Excellent communication help to sort out best plan we...
Seniors Term Life Insurance
Service Review
Excellent communication help to sort out best plan we are very happy thankyou
Trusted Customer - a year ago
I have no complaints top quality customer service...
Seniors Funeral Insurance
Service Review
I have no complaints top quality customer service thank you
Lucy Latu - a year ago
Service is good, but too expensive, My daughter in law...
Seniors Term Life Insurance
Service Review
Service is good, but too expensive, My daughter in law works for youi insurance, she told me Its expensive ,compared to what it says on the App itself.
Trusted Customer - a year ago
Not good at all. You started deducting money from our...
Seniors Funeral Insurance
Service Review
Not good at all. You started deducting money from our account without giving us the chance to make further decisions as to whether the policy is acceptable in our situation or not. It disrupts us as partners as one approved the other definitely not! So please remove our namesakes from your system as of today's date until such time we are ready with a final decision then we will advise you in return when to start or not a go ahead. Thank you for understanding.
Trusted Customer - a year ago
Fantastic communication and easy to understand, very...
Seniors Funeral Insurance
Service Review
Fantastic communication and easy to understand, very professional but also personalised!
Trusted Customer - a year ago
Only joined a few days ago so far I appreciate the...
Seniors Funeral Insurance
Service Review
Only joined a few days ago so far I appreciate the efficient service that was provided to me.
Dina Johanna Schutze - a year ago
Professional Able to answer all questiond
Seniors Funeral Insurance
Service Review
Professional Able to answer all questiond
Frank Maats - a year ago
Yes is good
Seniors Funeral Insurance
Service Review
Yes is good
William Haimona - 10 months ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Options readily offered. Easy to complete the process to join seniors funeral service. Explanations thorough well understood. Friendly customer service.
Trusted Customer - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent policy conditions compared to the cover we previously had tor about 22 years, only disadvantage is there is no cover for funeral costs for the first 12 months, I guess we don't die in that period.
Trusted Customer - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person I spoke to was very pushy and never gave me a chance to speak. The person spoke too fast. I want to cancel the insurance.
Trusted Customer - 11 months ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 11 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I found the lady that helped me thru this, she was clear and concise. I knew exactly what I needed and we talked thru it. It was also nice to talk to a human voice, this made it so much easier, especially when asking questions and getting a direct reply. I would not hesitate to recommend NZ Seniors.
Trusted Customer - 11 months ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Excellent service. Well mannered and clear.
Trusted Customer - 11 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I phoned a week ago to get a quote, was given 3 different options. The person that l spoke to arranged to phone me back in 2 days time. Unfortunately you use an agency and unbeknown to me my phone was blocking the calls and marking them as span. I called again 6 days later and arranged to take out a policy. Today someone from your agency has tried to call me, again it was marked as spam.
Carol Osler-weppenaar - 11 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very helpful & professional, I felt comfortable
Trusted Customer - 11 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Would of liked lower premium
Trusted Customer - 11 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Policy & fees matched my needs well Pushed call back & Jane handled that well Also had quite from One Choice , fees & policy exactly same but I went with you guys as history of being dedicated to supporting sector & seniors
Garry Gornall - 11 months ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Excellent customer services, Covering all aspects of questions I wanted to ask. The follow up emails confirmed all which was discussed. Most impressed.
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