%
- Over all Percentage 94
- empty 8
Rated /5 from 231221371996 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,3122,1371,996 customer reviews.
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Reviews
589-600 of 2312 reviews
589-600 of 2137 reviews
589-600 of 1996 reviews
Anawarihi Rudd - 2 years ago
Very informative able to provide options. Able to...
Seniors Funeral Insurance
Service Review
Very informative able to provide options. Able to understand what options suit my current financial position
Eric Leathers - 2 years ago
The phone manner was very pleasant, clear speech and...
Seniors Funeral Insurance
Product Review
Hopefully everything that was told about policy
Service Review
The phone manner was very pleasant, clear speech and english language, and patient, very helpful with questions, lovely girl
Trusted Customer - 2 years ago
Very efficient and easy to deal with. I’m very pleased...
Seniors Funeral Insurance
Product Review
Excellent service over the phone. Funeral Insurance gives me peace of mind… thank you
Service Review
Very efficient and easy to deal with. I'm very pleased with the cover Seniors have made possible. It's peace of mind…
Trusted Customer - 2 years ago
Good customer service
Seniors Term Life Insurance
Product Review
good investment for the future because we did not live in this world forever. your famuly will not be worried about finances .
Service Review
good customer service
Trusted Customer - 2 years ago
Clear communications. Each aspect of the process and...
Seniors Term Life Insurance
Product Review
Just what we needed and not is too expensive for us. Tailored to our needs. This is important as we are on a very tight budget and have a mortgagee to pay out of our pension. This is our sole source of income.
Service Review
clear communications. Each aspect of the process and the company's privacy and legal requirements( for both the firm and myself) were carefully explained. The man I spoke with stopped several times during the process to check with me and my husband that we understood what was being discussed. We were given every opportunity to ask questions and encouraged to say what was on our minds, Barney was also very pleasant and professional at all times as well. That balance of professionalism while having a personable manner can be a challenge to get right. He did this beautifully.
Malofou Matautia - 2 years ago
Good communication to the old people in New Zealand,...
Seniors Term Life Insurance
Service Review
Good communication to the old people in New Zealand, clear and very friendly to the customers
Trusted Customer - 2 years ago
Excellent service. Friendly to deal with. So happy...
Seniors Funeral Insurance
Product Review
Funeral coverage which is affordable for me.
Service Review
Excellent service. Friendly to deal with. So happy with the policy they helped me to decide on. Highly recommend to anyone looking for insurance
Shane Thorne - 2 years ago
Jane was amazing. Loved talking with her very...
Seniors Term Life Insurance
Product Review
Met my needs reasonable price and peace of mind
Service Review
Jane was amazing. Loved talking with her very efficientl
Kathleen Shirley Kearton - 2 years ago
He was friendly, not pushy, and lovely to talk to.
Seniors Term Life Insurance
Product Review
It sounds perfect for me.
Service Review
He was friendly, not pushy, and lovely to talk to.
Andrew Deadman - 2 years ago
Quick and easy service with clear and precise answers...
Seniors Term Life Insurance
Product Review
Seems like great value for the money
Service Review
Quick and easy service with clear and precise answers to any of my questions. Very efficient with the follow up emails and paper work. Nice to work with a highly professional team.
Tehana Stirling - 2 years ago
Very straightforward quick and simple experience 👌...
Seniors Funeral Insurance
Product Review
Premiums don't change for funeral cover thank you 🙏
Service Review
Very straightforward quick and simple experience 👌 great customer service and easy to understand. Very helpful with any questions I had thank you
Trusted Customer - 2 years ago
Cover begins immediately
Seniors Term Life Insurance
Service Review
Cover begins immediately
Trusted Customer - 2 years ago
Call was during work time and took too long.
Seniors Term Life Insurance
Service Review
Call was during work time and took too long.
Trusted Customer - 2 years ago
The customer service representative I had was AMAZING!...
Seniors Funeral Insurance
Service Review
The customer service representative I had was AMAZING! They were patient, friendly, empathetic, genuine and very knowledgeable. I felt like I was their only customer for the entire day and did not feel rushed or insignificant. The best CSA I have had in a long time .. well done Aidan!
Eileen Mcivor - 2 years ago
The customer service spoke so fast reading out the...
Seniors Term Life Insurance
Service Review
The customer service spoke so fast reading out the declaration it's a good thing a copy gets sent out in the mail. How would an elderly person take that in?
James Sydney Worboys - 2 years ago
Nothing was tò much trouble, everything was explained...
Seniors Funeral Insurance
Service Review
Nothing was tò much trouble, everything was explained in great detail
Trusted Customer - 2 years ago
The person I spoke to was really informative spoke...
Seniors Funeral Insurance
Service Review
The person I spoke to was really informative spoke clearly and I could understand everything he said which to me is the most important.
Marlene Mcphun - 2 years ago
Excellent servive
Seniors Funeral Insurance
Service Review
Excellent servive
Ransfield Hiha - 2 years ago
They were so caring and very helpful. Have a very...
Seniors Funeral Insurance
Service Review
They were so caring and very helpful. Have a very positive attitude. Excellent customer service.
Marie Roberts - 2 years ago
Excellent service very happy with my second
Seniors Term Life Insurance
Service Review
Excellent service very happy with my second
Trusted Customer - 2 years ago
The whole conversation, straight to point no mucking...
Seniors Funeral Insurance
Service Review
The whole conversation, straight to point no mucking around. Excellent clear concise voice,. The Funeral Insurance is affordable for me.
Dennis Rex Paki - 2 years ago
My first impression based on your Representative that...
Seniors Funeral Insurance
Service Review
My first impression based on your Representative that I spoke too was, very knowledgeable in the different policies you have and their prices, very helpful in talking to me about my option's, found him (Ashton) very easy to talk to because he was clear with the information he was giving me and gave me information about the approximate cost of the 2 types of funeral options I have been considering. I have never heard of Pinnacle Insurance until now.
William Kenneth Williams - 2 years ago
The operator I spoke to was very clear and precise...
Seniors Funeral Insurance
Service Review
The operator I spoke to was very clear and precise which was very helpful in me understanding the contents of the policies to such an extent that at the end of our conversation I only had one question to put to her. The other questions I had in the back of my mind to ask her she had already covered during our conversation.
Moana Hingston - 2 years ago
The person was knowledgeable and easy to talk. The...
Seniors Funeral Insurance
Service Review
The person was knowledgeable and easy to talk. The policy suits our needs at present.
Robin Betts - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
it is what i asked for at good price
Sharon Denyer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Nobody is perfect! So a four is very good 👍
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
its designed for what i need and fits my budget
Trusted Customer - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Seems good value. While I understand the reason for the annual increase, as I get older this may be difficult to maintain. We'll see
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Just sad original policy can't be increased instead of 2 policies
Diane Tiopira - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
went through several options and very happy with the choice i made
Terence Kilburn - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
product and service is great this 4th policy i have taken out, will be a big help to my family
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because been trying to find the best that suits me for funeral insurance
Raymond Houben - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Brilliant customer service
Patricia Goodley - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
The guy that I was talking to made sure I understood all the questions, and I was fully aware of what was happening and going on .
Thomas Arthur Read - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Again everything I asked for was explained in detail
Trusted Customer - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
She was very understanding of what I wanted and was helpful, and explained the plan I chose to me very clearly.
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