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Reviews

613-624 of 2740 reviews

613-624 of 2403 reviews

613-624 of 2424 reviews

Colleen Walters - 9 months ago

Seniors Term Life Insurance

Seniors Term Life Insurance

Product Review

I only just signed up yesterday but it was an easy process and affordable premiums


Rated: 5 out of 5

Trusted Customer - 9 months ago

Checked if I understood information used simple and...

Seniors Funeral Insurance

Product Review

clearly explained cover answered questions using an example (if needed)

Service Review

checked if I understood information used simple and precise language


Rated: 4 out of 5

John Coleman - 10 months ago

The service was very good, and I felt welcome. The...

Seniors Funeral Insurance

Product Review

I have had an upsetting experience by lack of customer service with another insurance company, but the lady I was talking to was very knowledgeable and helpful. Took her time to make sure I was making the right decision. She made me feel welcome.

Service Review

The service was very good, and I felt welcome. The lady I talked has a lot of experience in customer service and also has a lot of knowledge in insurance.


Rated: 5 out of 5

Trusted Customer - 10 months ago

A professional and personal service

Seniors Funeral Insurance

Product Review

A good overall experience with helpful and professional staff

Service Review

A professional and personal service


Rated: 5 out of 5

Trusted Customer - 10 months ago

Seniors Term Life Insurance

Seniors Term Life Insurance

Product Review

Thank you for the time and patience for my new policy. I assured myself to do this thank you in regards to my policy. Cheap and affordable.


Rated: 5 out of 5

Vera Howe - 10 months ago

Phone was answered straight away. person had knowledge...

Seniors Funeral Insurance

Product Review

easy to talk to person over the phone. everything was explained in detail. Questions were answered. Cover started straight away.

Service Review

phone was answered straight away. person had knowledge of all questions asked. so nice to have a person without a "strong" accent- easy to converse with. my mind set at ease.


Rated: 5 out of 5

Graham Vanduinen - 10 months ago

I found them very helpful in every way possible and...

Seniors Funeral Insurance

Product Review

I found them very helpful in what I was looking for and talked me through the whole process in detail and explained the best way to meet my needs so I very happy with everything

Service Review

I found them very helpful in every way possible and explain things in detail to suit my needs so thank you for every


Rated: 5 out of 5

Gary Symons - 10 months ago

Outstanding

Seniors Funeral Insurance

Product Review

So simple online along with everything being explained very clear. Very pleased.

Service Review

Outstanding


Rated: 5 out of 5

Elizabeth Frances Middleton - 10 months ago

I spoke with Long, he covered all the bases explaining...

Seniors Funeral Insurance

Product Review

Funeral insurance for me personally, so far is fine. It would appear to cover all my needs.

Service Review

I spoke with Long, he covered all the bases explaining everything I needed to know. The only thing which bothered me slightly was giving my banking details over the phone. With so many scammers etc out there a more secure way to complete details such as banking would have been better in my opinion.


Rated: 5 out of 5

Trusted Customer - 10 months ago

Excellent and done in a friendly way

Seniors Funeral Insurance

Product Review

Very pleasant person who explained everything in a clear and understandable way.

Service Review

Excellent and done in a friendly way


Rated: 5 out of 5

Trusted Customer - 10 months ago

Seniors Term Life Insurance

Seniors Term Life Insurance

Product Review

Benefits suit both my wife and I. Was a pleasure talking with Ashton who helped us through the whole process. Very professional and polite. Thank-you Ashton.


Rated: 5 out of 5

Trusted Customer - 10 months ago

Seniors Funeral Insurance

Product Review


Rated: 5 out of 5

Roy Van Eeden - 2 years ago

Good service and well explained.

Seniors Funeral Insurance

Service Review

Good service and well explained.


Rated: 5 out of 5

Trusted Customer - 2 years ago

You were polite efficient. I was pleased. Not to many...

Seniors Term Life Insurance

Service Review

You were polite efficient. I was pleased. Not to many questions like some places. My privacy wasn't invaded. Very respectful. Best experience ever with insurance company did have 4stars but after thinking about it changed it to 5 .premiums a little bit high.but service while applying perfect. Well done. Thanks


Rated: 5 out of 5

Michelle Lane - 2 years ago

The best over-the-phone customer service I have ever...

Seniors Funeral Insurance

Service Review

The best over-the-phone customer service I have ever had. Very competent and articulate salesperson. Allowed me to make my own choice without pushing an agenda which made me felt respected and understood.


Rated: 5 out of 5

Kilisiti Lovo - 2 years ago

Great customer service and simple to answer.

Seniors Funeral Insurance

Service Review

Great customer service and simple to answer.


Rated: 5 out of 5

Faye Norris - 2 years ago

Very helpful and pleasant to deal with in something I...

Seniors Funeral Insurance

Service Review

Very helpful and pleasant to deal with in something I have been hesitant in. Would recommend them.


Rated: 5 out of 5

Trusted Customer - 2 years ago

There was a long wait before I got to speak to someone...

Seniors Funeral Insurance

Service Review

There was a long wait before I got to speak to someone on the phone. The 2nd time I called I had decided to go ahead. They wanted to pass me on to the 1st person I spoke to. So left a message for him to ring me back. That didn't happen so the 3rd person I spoke to the next day/time wanted to do the same. I said no, I didn't want to be put on hold again.


Rated: 3 out of 5

Graham Alderton - 2 years ago

Great friendly and efficient Operator. (Frances)

Seniors Funeral Insurance

Service Review

Great friendly and efficient Operator. (Frances)


Rated: 5 out of 5

Tom S - 2 years ago

I had many calls from different insurance companies....

Seniors Funeral Insurance

Service Review

I had many calls from different insurance companies. Some where very pushy to the stage I hung up on them and blocked there numbers. I knew what I wanted and wasn't willing to be talked into any thing else. When seniors insurance rang I got what I wanted. I said to the fellow to cut to the chase and tell me how much the cost was. He did just that and I signed up there and then. People need to remember these days most of us do our research before hand.


Rated: 5 out of 5

Susan Joy Taylor - 2 years ago

Excellent communication help to sort out best plan we...

Seniors Term Life Insurance

Service Review

Excellent communication help to sort out best plan we are very happy thankyou


Rated: 5 out of 5

Trusted Customer - 2 years ago

I have no complaints top quality customer service...

Seniors Funeral Insurance

Service Review

I have no complaints top quality customer service thank you


Rated: 5 out of 5

Lucy Latu - 2 years ago

Service is good, but too expensive, My daughter in law...

Seniors Term Life Insurance

Service Review

Service is good, but too expensive, My daughter in law works for youi insurance, she told me Its expensive ,compared to what it says on the App itself.


Rated: 2 out of 5

Trusted Customer - 2 years ago

Not good at all. You started deducting money from our...

Seniors Funeral Insurance

Service Review

Not good at all. You started deducting money from our account without giving us the chance to make further decisions as to whether the policy is acceptable in our situation or not. It disrupts us as partners as one approved the other definitely not! So please remove our namesakes from your system as of today's date until such time we are ready with a final decision then we will advise you in return when to start or not a go ahead. Thank you for understanding.


Rated: 1 out of 5

Colleen Walters - 9 months ago

Seniors Term Life Insurance

Seniors Term Life Insurance

Product Review

I only just signed up yesterday but it was an easy process and affordable premiums


Rated: 5 out of 5

Trusted Customer - 9 months ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

clearly explained cover answered questions using an example (if needed)


Rated: 4 out of 5

John Coleman - 10 months ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

I have had an upsetting experience by lack of customer service with another insurance company, but the lady I was talking to was very knowledgeable and helpful. Took her time to make sure I was making the right decision. She made me feel welcome.


Rated: 5 out of 5

Trusted Customer - 10 months ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

A good overall experience with helpful and professional staff


Rated: 5 out of 5

Trusted Customer - 10 months ago

Seniors Term Life Insurance

Seniors Term Life Insurance

Product Review

Thank you for the time and patience for my new policy. I assured myself to do this thank you in regards to my policy. Cheap and affordable.


Rated: 5 out of 5

Vera Howe - 10 months ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

easy to talk to person over the phone. everything was explained in detail. Questions were answered. Cover started straight away.


Rated: 5 out of 5

Graham Vanduinen - 10 months ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

I found them very helpful in what I was looking for and talked me through the whole process in detail and explained the best way to meet my needs so I very happy with everything


Rated: 5 out of 5

Gary Symons - 10 months ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

So simple online along with everything being explained very clear. Very pleased.


Rated: 5 out of 5

Elizabeth Frances Middleton - 10 months ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

Funeral insurance for me personally, so far is fine. It would appear to cover all my needs.


Rated: 5 out of 5

Trusted Customer - 10 months ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

Very pleasant person who explained everything in a clear and understandable way.


Rated: 5 out of 5

Trusted Customer - 10 months ago

Seniors Term Life Insurance

Seniors Term Life Insurance

Product Review

Benefits suit both my wife and I. Was a pleasure talking with Ashton who helped us through the whole process. Very professional and polite. Thank-you Ashton.


Rated: 5 out of 5

Trusted Customer - 10 months ago

Seniors Funeral Insurance

Product Review


Rated: 5 out of 5

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