%
- Over all Percentage 94
- empty 8
Rated /5 from 218720641871 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1872,0641,871 customer reviews.
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Reviews
637-648 of 2187 reviews
637-648 of 2064 reviews
637-648 of 1871 reviews
Judy Hogg - 2 years ago
Got back to me very promptly and were very happy to...
Seniors Funeral Insurance
Product Review
Exactly what I was wanted
Service Review
Got back to me very promptly and were very happy to answer questions
Trusted Customer - 2 years ago
Call was during work time and took too long.
Seniors Term Life Insurance
Service Review
Call was during work time and took too long.
Trusted Customer - 2 years ago
The customer service representative I had was AMAZING!...
Seniors Funeral Insurance
Product Review
Worthwhile for the purpose and intention .. very helpful and super convenient service option
Service Review
The customer service representative I had was AMAZING! They were patient, friendly, empathetic, genuine and very knowledgeable. I felt like I was their only customer for the entire day and did not feel rushed or insignificant. The best CSA I have had in a long time .. well done Aidan!
Eileen Mcivor - 2 years ago
The customer service spoke so fast reading out the...
Seniors Term Life Insurance
Service Review
The customer service spoke so fast reading out the declaration it's a good thing a copy gets sent out in the mail. How would an elderly person take that in?
James Sydney Worboys - 2 years ago
Nothing was tò much trouble, everything was explained...
Seniors Funeral Insurance
Service Review
Nothing was tò much trouble, everything was explained in great detail
Trusted Customer - 2 years ago
The person I spoke to was really informative spoke...
Seniors Funeral Insurance
Service Review
The person I spoke to was really informative spoke clearly and I could understand everything he said which to me is the most important.
Marlene Mcphun - 2 years ago
Excellent servive
Seniors Funeral Insurance
Product Review
Excellent offer and well explained.
Service Review
Excellent servive
Ransfield Hiha - 2 years ago
They were so caring and very helpful. Have a very...
Seniors Funeral Insurance
Product Review
I will recommend this company to everyone I know who had elderly parents. Keep up the good work that you are doing
Service Review
They were so caring and very helpful. Have a very positive attitude. Excellent customer service.
Marie Roberts - 2 years ago
Excellent service very happy with my second
Seniors Term Life Insurance
Service Review
Excellent service very happy with my second
Trusted Customer - 2 years ago
The whole conversation, straight to point no mucking...
Seniors Funeral Insurance
Product Review
I liked the whole presentation of what the Funeral Insurance offered . By what was offered I felt premium good price for me.
Service Review
The whole conversation, straight to point no mucking around. Excellent clear concise voice,. The Funeral Insurance is affordable for me.
Dennis Rex Paki - 2 years ago
My first impression based on your Representative that...
Seniors Funeral Insurance
Product Review
Because at the moment I haven't fully decided on my purchase, this may increase or decrease and I want to go over the information that is going to be sent to me to give me a better understanding of what I am purchasing and the different things that go with the policy I am purchasing. If I am happy with the all the information pertaining to the policy I am purchasing then my rating would go up.
Service Review
My first impression based on your Representative that I spoke too was, very knowledgeable in the different policies you have and their prices, very helpful in talking to me about my option's, found him (Ashton) very easy to talk to because he was clear with the information he was giving me and gave me information about the approximate cost of the 2 types of funeral options I have been considering. I have never heard of Pinnacle Insurance until now.
William Kenneth Williams - 2 years ago
The operator I spoke to was very clear and precise...
Seniors Funeral Insurance
Product Review
After looking at other insurance companies and what they had to offer, i found that this suits my needs perfectly.
Service Review
The operator I spoke to was very clear and precise which was very helpful in me understanding the contents of the policies to such an extent that at the end of our conversation I only had one question to put to her. The other questions I had in the back of my mind to ask her she had already covered during our conversation.
Trusted Customer - 2 years ago
Customer service was really helpful. I had so many...
Seniors Term Life Insurance
Service Review
Customer service was really helpful. I had so many questions to ask and he made everything easy to understand.
Trusted Customer - 2 years ago
Excellent yes would recommend they explained things...
Seniors Funeral Insurance
Service Review
Excellent yes would recommend they explained things well
Trusted Customer - 2 years ago
It was easy to understand the person i was talking to....
Seniors Funeral Insurance
Service Review
It was easy to understand the person i was talking to. They were very helpful and easy to talk to.
Adele Turner - 2 years ago
Very friendly and helpful person. Explained everything...
Seniors Funeral Insurance
Service Review
Very friendly and helpful person. Explained everything clearly and thoroughly to me
Deborah Christine Burton - 2 years ago
It was strange being presented with yes or no...
Seniors Term Life Insurance
Service Review
It was strange being presented with yes or no questions but good staff,quick to help and respectful of my taking time to make a decision.
Tracey Fairgray - 2 years ago
May the process very easy
Seniors Funeral Insurance
Service Review
May the process very easy
Collin Lindsay Payne - 2 years ago
Very polite helpful explained every thing clearly and...
Seniors Term Life Insurance
Service Review
Very polite helpful explained every thing clearly and fully very pleasant professional in his field very pleaserable person very professional
Pam - 2 years ago
Very efficient and helpful. Very friendly and...
Seniors Term Life Insurance
Service Review
Very efficient and helpful. Very friendly and explained everything easy to follow.
Trusted Customer - 2 years ago
Straight forward and understanding. Questions ticked...
Seniors Funeral Insurance
Service Review
Straight forward and understanding. Questions ticked all the right boxes no hidden agendas.
Sosefo Fahiua Filipine - 2 years ago
Service was excellent. Service was different and...
Seniors Funeral Insurance
Service Review
Service was excellent. Service was different and better than other insurance companies. Policies were great.
Trusted Customer - 2 years ago
Extremely good, polite and o.
Seniors Funeral Insurance
Service Review
Extremely good, polite and o.
Trusted Customer - 2 years ago
Telephone process too long, fast, and repeatative. We...
Seniors Funeral Insurance
Service Review
Telephone process too long, fast, and repeatative. We are 'seniors' who work with hardcopy paperwork, (which we still have not received) yet the 1st payment has gone out. Now you ask that we talk to a machine for answers????
Ielome Alo - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
this is because the more cover I want, the expensive it is, would like to see premiums come down, because most people can not afford to take out Life Insurance.
Anthony Shields - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Everything I requested was done in a timely manner, an done with clear communication thank you
Michael Willis - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Seems to be what we wanted.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Haven't quite finished reviewing paperwork but so far very clear and concise. Will be considering insurance overnight and decide tomorrow whether we can budget for including this.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Looking for cover at an affordable price , this cover meets this requirement
Sulimauga Stevenson - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
I thought it's veery important to insure ynot for myself but it's good for my family in the future ....if there's anything happen to me
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very good policy, I am happy knowing I am leaving my children with the security of not having a debt concerning my funeral...so happy with my purchase.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I was made to feel it was the right option for me and affordable given my circumstances
Debra Smith - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Happy with product and info given
Trusted Customer - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
As other insurance will not help like this one hadim grateful
Trusted Customer - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Happy to get life insurance
Michael Matete - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great, been looking at this for a few years now, happy for peace of mind
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