%
- Over all Percentage 94
- empty 8
Rated /5 from 274324042427 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,7432,4042,427 customer reviews.
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Reviews
685-696 of 2743 reviews
685-696 of 2404 reviews
685-696 of 2427 reviews
Trusted Customer - a year ago
Very good service.
Seniors Funeral Insurance
Product Review
Very good interaction. Friendly helpful and knowledgeable staff member.
Service Review
Very good service.
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I was more comfortable talking about insurance than I have ever been. So thanks so much otherwise I would possibly ran.
Jeffrey Rose - a year ago
It's alright, not great
Seniors Funeral Insurance
Product Review
Phone person lovely to deal with, using online to sort forms extremely frustrating
Service Review
It's alright, not great
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Simple, easy to follow instructions helped by polite efficient staff with great communication skills.
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Thank you for being patient, & guiding me through the process of joining up with Senior Life Insurance. I appreciated the explaination step by step of the policy. Thank you.
Rhys Douglas Doughty - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Found the person l spoke with every professional and help full
Forbes Roxburgh - a year ago
As above
Seniors Funeral Insurance
Product Review
David who I dealt with was very professional in his approach and yet dropped in a couple of jokes as well which made you at ease talking to him - at the end we talked about his weather ( not knowing he was in Sydney and me in nz ) and then the cricket - nz v England
Service Review
As above
Trusted Customer - a year ago
They did exactly what they advertise 2
Seniors Funeral Insurance
Product Review
I have just opted to cancel
Service Review
They did exactly what they advertise 2
Trusted Customer - a year ago
I did
Seniors Term Life Insurance
Product Review
Has been awesome up until today. Yes agreed a payment did not go through Thursday 21/11/2024. Received a missed call at 1259 from 098841634 I rung it back at 1:00pm connected with your operator forgot to ask his name. Tried explaining that I had already sent payment yesterday. But I just got no Vanya we have not received payment So if you could tell me the blah blah blah. So I hung up. Rude. Short story missed payment has been paid. Vanya
Service Review
I did
Leon Spin - a year ago
Very good, can easily say very friendly kind &...
Seniors Term Life Insurance
Product Review
Very easy to deal with awesome, no pressure no getting doctor's appointments, you choose what & how much you want, & when you want to start payment. Very very good 😊
Service Review
Very good, can easily say very friendly kind & respectful. Don't have to ask 20 Questions. Also you are covered as soon as you are approved there and then, no up front payments, fortnite or monthly installments very easy and good 😊
Shiv Thammalla - a year ago
Excellent, the person on other side of the phone was...
Seniors Funeral Insurance
Product Review
It was an affordable insurance policy, thank you.
Service Review
Excellent, the person on other side of the phone was humble and explained in detail the policy and its associated information. He possessed good communication and listening skills. I believe NZ seniors has a good training program to ensure your service is continuously improved.
Marcia Graham - a year ago
Service was excellent, knowledgeable and informative...
Seniors Funeral Insurance
Product Review
Rating based on was not too happy about first 12 month not fully insured but ok. Everything else regarding the Funeral Policy is great. Staff were knowledgeable and informative which helped me in my decision of Seniors Funeral Insurance.
Service Review
Service was excellent, knowledgeable and informative staff members.
Trusted Customer - 2 years ago
Good customer service
Seniors Term Life Insurance
Service Review
good customer service
Trusted Customer - 2 years ago
Clear communications. Each aspect of the process and...
Seniors Term Life Insurance
Service Review
clear communications. Each aspect of the process and the company's privacy and legal requirements( for both the firm and myself) were carefully explained. The man I spoke with stopped several times during the process to check with me and my husband that we understood what was being discussed. We were given every opportunity to ask questions and encouraged to say what was on our minds, Barney was also very pleasant and professional at all times as well. That balance of professionalism while having a personable manner can be a challenge to get right. He did this beautifully.
Malofou Matautia - 2 years ago
Good communication to the old people in New Zealand,...
Seniors Term Life Insurance
Service Review
Good communication to the old people in New Zealand, clear and very friendly to the customers
Trusted Customer - 2 years ago
Excellent service. Friendly to deal with. So happy...
Seniors Funeral Insurance
Service Review
Excellent service. Friendly to deal with. So happy with the policy they helped me to decide on. Highly recommend to anyone looking for insurance
Shane Thorne - 2 years ago
Jane was amazing. Loved talking with her very...
Seniors Term Life Insurance
Service Review
Jane was amazing. Loved talking with her very efficientl
Kathleen Shirley Kearton - 2 years ago
He was friendly, not pushy, and lovely to talk to.
Seniors Term Life Insurance
Service Review
He was friendly, not pushy, and lovely to talk to.
Andrew Deadman - 2 years ago
Quick and easy service with clear and precise answers...
Seniors Term Life Insurance
Service Review
Quick and easy service with clear and precise answers to any of my questions. Very efficient with the follow up emails and paper work. Nice to work with a highly professional team.
Tehana Stirling - 2 years ago
Very straightforward quick and simple experience 👌...
Seniors Funeral Insurance
Service Review
Very straightforward quick and simple experience 👌 great customer service and easy to understand. Very helpful with any questions I had thank you
Trusted Customer - 2 years ago
Cover begins immediately
Seniors Term Life Insurance
Service Review
Cover begins immediately
Trusted Customer - 2 years ago
Karen was great to deal with. Very calming n...
Seniors Funeral Insurance
Service Review
Karen was great to deal with. Very calming n empathetic with me
Dianne - 2 years ago
Highly recommend. Helpful and knowledgeable
Seniors Funeral Insurance
Service Review
Highly recommend. Helpful and knowledgeable
Maurice Hawke - 2 years ago
Excellent advise and help. Not pushy to get me signed...
Seniors Funeral Insurance
Service Review
Excellent advise and help. Not pushy to get me signed up. The Irish lady Jane was fantastic she is a great asset to your company.
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very good interaction. Friendly helpful and knowledgeable staff member.
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I was more comfortable talking about insurance than I have ever been. So thanks so much otherwise I would possibly ran.
Jeffrey Rose - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Phone person lovely to deal with, using online to sort forms extremely frustrating
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Simple, easy to follow instructions helped by polite efficient staff with great communication skills.
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Thank you for being patient, & guiding me through the process of joining up with Senior Life Insurance. I appreciated the explaination step by step of the policy. Thank you.
Rhys Douglas Doughty - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Found the person l spoke with every professional and help full
Forbes Roxburgh - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
David who I dealt with was very professional in his approach and yet dropped in a couple of jokes as well which made you at ease talking to him - at the end we talked about his weather ( not knowing he was in Sydney and me in nz ) and then the cricket - nz v England
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I have just opted to cancel
Trusted Customer - a year ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Has been awesome up until today. Yes agreed a payment did not go through Thursday 21/11/2024. Received a missed call at 1259 from 098841634 I rung it back at 1:00pm connected with your operator forgot to ask his name. Tried explaining that I had already sent payment yesterday. But I just got no Vanya we have not received payment So if you could tell me the blah blah blah. So I hung up. Rude. Short story missed payment has been paid. Vanya
Leon Spin - a year ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Very easy to deal with awesome, no pressure no getting doctor's appointments, you choose what & how much you want, & when you want to start payment. Very very good 😊
Shiv Thammalla - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It was an affordable insurance policy, thank you.
Marcia Graham - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Rating based on was not too happy about first 12 month not fully insured but ok. Everything else regarding the Funeral Policy is great. Staff were knowledgeable and informative which helped me in my decision of Seniors Funeral Insurance.
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