%
- Over all Percentage 94
- empty 8
Rated /5 from 337627893060 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,3762,7893,060 customer reviews.
Authentic reviews powered by Feefo
Reviews
805-816 of 3376 reviews
805-816 of 2789 reviews
805-816 of 3060 reviews
Trusted Customer - 8 months ago
Every question answered clearly. Review of our...
Seniors Funeral Insurance
Product Review
Thank you for making the process of obtaining additional cover simple and seamless. I so appreciated the interaction with your representative on the phone (unfortunately I can't remember his name!,) He was empathetic,sincere, patient and explained everything clearly. Thanks so much .
Service Review
Every question answered clearly. Review of our discussion so I fully understood the terms and conditions. Prompt follow up by email and post. Thanks Mitchell for your follow up call.
Trusted Customer - 8 months ago
AA+ really helpful, honest and all questions answered...
Seniors Life Insurance
Product Review
Great service and insurance but probably not for me at the moment as my genetics indicate I will outlive it.
Service Review
AA+ really helpful, honest and all questions answered in a friendly manner
Trusted Customer - 8 months ago
Clear, patient and no pressure exerted. I had ideas...
Seniors Life Insurance
Product Review
The young man i spoke with was very helpful particularly in responding to my questions and clarifying aspects of the policy. Neither did i feel pressure to buy in as i have often experienced. I appreciated that.
Service Review
Clear, patient and no pressure exerted. I had ideas about what i wanted in the policy and was able to clearly to decide after that coversation.
Trusted Customer - 8 months ago
Quality phone mannerism, very clear and easy to...
Seniors Funeral Insurance
Product Review
It warms my heart to know there are people out there who genuinely care about the senior citizens of our country. Keep up the outstanding work you provide.
Service Review
Quality phone mannerism, very clear and easy to understand and they don't speak really quickly. Made everything make sense. I cannot wait for my info pack to arrive so I can show my family.
Anthony Pickett - 8 months ago
Very helpful provided lots of information
Seniors Life Insurance
Product Review
Very friendly and informative conversation thank you
Service Review
Very helpful provided lots of information
Sonya Maree Hebden - 8 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
Great service and highly recommend
Trusted Customer - 8 months ago
The gentleman that I spoke to listened to what I...
Seniors Funeral Insurance
Product Review
It was exactly what I requested and that is great with me
Service Review
The gentleman that I spoke to listened to what I wanted and did not bambusel me with extra alternatives - I really appreciated that
Leslie Ellery - 8 months ago
The woman was taking was good
Seniors Funeral Insurance
Product Review
The woman I was taking was very good and clear in what everything
Service Review
The woman was taking was good
Peter John Husband - 8 months ago
Great so far just waiting for paper work then will...
Seniors Life Insurance
Product Review
So far so good just waiting for paper work to fill out then I'll review again thanks guys so far
Service Review
Great so far just waiting for paper work then will rate again payments have started so mean.
Trusted Customer - 8 months ago
Great and respectful of my hearing, language,and...
Seniors Life Insurance
Product Review
The call centre contactwas very articulate and considerate in sharing information with me about the policy and being a policy holder. I was very satisfied with the interaction and when i needed clarity it was freely offered. I applied for a life insurance package of $50,000 to cover my funeral expenses and leave something for my children to inherit after I ascend to heaven.
Service Review
Great and respectful of my hearing, language,and information i shared
Hope Munro - 8 months ago
Polite and spoke at a good pace. Not fast and not...
Seniors Life Insurance
Product Review
I think the success to New Zealand Seniors is in the experience I have with your customer service person. Excellent person and very respectful.
Service Review
Polite and spoke at a good pace. Not fast and not slow. Everything was explained so I understood and if I wasn't sure she carefully repeated again.
Trusted Customer - 8 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
The staff whom I talk she was very kind and helpful
Margaret Bridgford - 2 years ago
Very kind and helpful. Made sure I understood as we...
Seniors Funeral Insurance
Service Review
Very kind and helpful. Made sure I understood as we went through the terms and conditions though I think some of it was a bit much for me to take in - my fault not the person who was explaining.
Trusted Customer - 2 years ago
The person I spoke to gave me 2 days to discuss with...
Seniors Funeral Insurance
Service Review
The person I spoke to gave me 2 days to discuss with my family and phoned me back when he said he would. A lot of reading out of terms and conditions.
Trusted Customer - 2 years ago
Attentions, knowledgeble, easy to understand, no...
Seniors Funeral Insurance
Service Review
Attentions, knowledgeble, easy to understand, no complications with enrolment. Friendly team
Trusted Customer - 2 years ago
Very good service.
Seniors Funeral Insurance
Service Review
Very good service.
Jeffrey Rose - 2 years ago
It's alright, not great
Seniors Funeral Insurance
Service Review
It's alright, not great
Forbes Roxburgh - 2 years ago
As above
Seniors Funeral Insurance
Service Review
As above
Trusted Customer - 2 years ago
They did exactly what they advertise 2
Seniors Funeral Insurance
Service Review
They did exactly what they advertise 2
Trusted Customer - 2 years ago
I did
Seniors Term Life Insurance
Service Review
I did
Leon Spin - 2 years ago
Very good, can easily say very friendly kind &...
Seniors Term Life Insurance
Service Review
Very good, can easily say very friendly kind & respectful. Don't have to ask 20 Questions. Also you are covered as soon as you are approved there and then, no up front payments, fortnite or monthly installments very easy and good 😊
Shiv Thammalla - 2 years ago
Excellent, the person on other side of the phone was...
Seniors Funeral Insurance
Service Review
Excellent, the person on other side of the phone was humble and explained in detail the policy and its associated information. He possessed good communication and listening skills. I believe NZ seniors has a good training program to ensure your service is continuously improved.
Marcia Graham - 2 years ago
Service was excellent, knowledgeable and informative...
Seniors Funeral Insurance
Service Review
Service was excellent, knowledgeable and informative staff members.
John Cole - 2 years ago
Clear and consice. Fully explained through the process.
Seniors Funeral Insurance
Service Review
Clear and consice. Fully explained through the process.
Trusted Customer - 8 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Thank you for making the process of obtaining additional cover simple and seamless. I so appreciated the interaction with your representative on the phone (unfortunately I can't remember his name!,) He was empathetic,sincere, patient and explained everything clearly. Thanks so much .
Trusted Customer - 8 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
Great service and insurance but probably not for me at the moment as my genetics indicate I will outlive it.
Trusted Customer - 8 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
The young man i spoke with was very helpful particularly in responding to my questions and clarifying aspects of the policy. Neither did i feel pressure to buy in as i have often experienced. I appreciated that.
Trusted Customer - 8 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It warms my heart to know there are people out there who genuinely care about the senior citizens of our country. Keep up the outstanding work you provide.
Anthony Pickett - 8 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
Very friendly and informative conversation thank you
Sonya Maree Hebden - 8 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
Great service and highly recommend
Trusted Customer - 8 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It was exactly what I requested and that is great with me
Leslie Ellery - 8 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The woman I was taking was very good and clear in what everything
Peter John Husband - 8 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
So far so good just waiting for paper work to fill out then I'll review again thanks guys so far
Trusted Customer - 8 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
The call centre contactwas very articulate and considerate in sharing information with me about the policy and being a policy holder. I was very satisfied with the interaction and when i needed clarity it was freely offered. I applied for a life insurance package of $50,000 to cover my funeral expenses and leave something for my children to inherit after I ascend to heaven.
Hope Munro - 8 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
I think the success to New Zealand Seniors is in the experience I have with your customer service person. Excellent person and very respectful.
Trusted Customer - 8 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
The staff whom I talk she was very kind and helpful
How can we help?
To find out more about New Zealand Seniors,
speak to one of our friendly insurance specialists now