%
- Over all Percentage 94
- empty 8
Rated /5 from 254022102262 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,5402,2102,262 customer reviews.
Authentic reviews powered by Feefo
Reviews
1453-1464 of 2540 reviews
1453-1464 of 2210 reviews
1453-1464 of 2262 reviews
Elizabeth Dufty - 5 years ago
A very good experience, reasonable premiums and great...
Seniors Funeral Insurance
Product Review
Just the cover I was looking for and affordable
Service Review
A very good experience, reasonable premiums and great services
Barbara Tapara - 5 years ago
Very polite, patient & explained the information...
Seniors Funeral Insurance
Product Review
It is what I needed. I got to choose my insurance plan.
Service Review
Very polite, patient & explained the information really well; read the policies out & allowed me to make my own choice of plan. Thank you.
Sheila Lalich - 5 years ago
They listened to me and explained everything clearly...
Seniors Funeral Insurance
Product Review
The insurance I got was what I wanted and was affordable for me, the benefits were also very good.
Service Review
They listened to me and explained everything clearly and plainly, were very polite and pleasant to talk to.
Marianne Pou - 5 years ago
Both representatives were clear with their...
Seniors Funeral Insurance
Product Review
My sister compared what she was paying for our mother's funeral insurance to what had been offered to me and she was most impressed. Policy is not word-junked, it is clear and in a language that can be understood.
Service Review
Both representatives were clear with their communication, gave me ample opportunities to ask questions, made sure I fully understood what they were saying.
Rawiri Wihapi - 5 years ago
I found the process easy to do and very convenient...
Seniors Funeral Insurance
Product Review
Within my budget to afford maximum benefit.
Service Review
I found the process easy to do and very convenient over the phone. Highly recommend.
Thomas Darling - 5 years ago
Explained the policy well
Seniors Funeral Insurance
Service Review
Explained the policy well
Jeanette Curd - 5 years ago
Polite, friendly, well and clearly explained...
Seniors Funeral Insurance
Service Review
Polite, friendly, well and clearly explained information, patient
Debbie Rodwell - 5 years ago
Very professional... Excellent phone manner
Seniors Funeral Insurance
Product Review
Very competitive... Lovely lady
Service Review
Very professional... Excellent phone manner
John Hollands - 5 years ago
Very well mannered and explained everything very...
Seniors Funeral Insurance
Product Review
Very simple a very good experience and would recommend others if they are considering to check it.And not pushy.
Service Review
very well mannered and explained everything very well,and not pushy.Explained good options and able to answer any questions.
Carol Taurua-mccready - 5 years ago
I found my experience on my phone discussion re...
Seniors Funeral Insurance
Service Review
I found my experience on my phone discussion re obtaining the quote I requested amounted to "pressurized salesmanship by the person dealing with my request for information. He spoke rapidly and attempts to cram information. If I wanted to ask questions/clarify points; I had to speak over him; butt in and halt the barrage non-stop torrent of his information which I found annoying, frustrating, and downright impolite. I was noting relevant significant points. Overall I feel I have been " put off" by the so-called "pressure tactics" employed for my quote discussion.
Matekino Barbara Elizabeth Bennett - 5 years ago
Customer service was clear and precise thank you.,...
Seniors Funeral Insurance
Product Review
I am very pleased with myself to have this insurance policy with your company because it is comforting to know my “New Year of 2022 “ has stated with this application and that this insurance policy itself is clear and understandable but, it covers more for me as it's the greatest gift I could give to my family knowing they don't have to worry about anything when I pass away. All of the content of this insurance policy although I haven't fully read I am trusting it will meet it's requirements legally in all respects, it is now up to me to meet mine, I thank you with all my heart to have such representation in the first of contact. your customer service who was excuse me but I have to say this “English spoken” taking the frustration away of understanding.
Service Review
Customer service was clear and precise thank you., this person sounded friendly and made me feel comfortable throughout the complete process. It was a pleasure to know I now have a insurance policy with your company, as I was inspired by your ad on tv and I remembered this actor always liked her in her days on tv, she seemed real then and real in your ad.. My payments for my insurance policy is realistic and affordable, I was expecting more but I'm sure I can keep my payments up so I am pleased with that. This is my first insurance policy in my life and as I'm in my ‘sixties” I really do have a sense of peace of mind knowing that my family don't have to worry about my funeral expenses when I pass away this is the ultimate experience of showing my whole family I cared and love them with all my life. In closing and since it's only the first stage of the process it will remain to be seen that my commitment to this policy is vitally important that I meet with every payment for the betterment of my life and family. Thank you and I'm sorry if comments aren't technical of my insurance policy I really just care about my payment being met now and that I stay vigilant to them.
Trusted Customer - 5 years ago
Very understanding of a seniors needs by the customer...
Seniors Funeral Insurance
Product Review
Something that I had been thinking about but then was suddenly thrust into it due to a sudden death in the family.
Service Review
Very understanding of a seniors needs by the customer service person.
Kay Bright - 6 years ago
The Customer Service sales rep was friendly and...
Seniors Funeral Insurance
Service Review
The Customer Service sales rep was friendly and informative. Quick and to the point - really good to deal with.
Trusted Customer - 6 years ago
Most of the over 20 minute phone call could have bee....
Seniors Funeral Insurance
Service Review
Most of the over 20 minute phone call could have bee. Done with an email response. What a complete waste of my time.
Mrs Leigh Smith - 6 years ago
I asked one person to call me back, which she did. But...
Seniors Funeral Insurance
Service Review
I asked one person to call me back, which she did. But before I spoke to Dee, I had 13 calls during my work time which I was not able to answer. Just a bit excessive I reckon.
William Wilson - 6 years ago
Well spoken representative clearly said all the words...
Seniors Funeral Insurance
Service Review
Well spoken representative clearly said all the words without repeating herself
Trusted Customer - 6 years ago
Danielle was awesome. Great customer service and so...
Seniors Funeral Insurance
Service Review
Danielle was awesome. Great customer service and so helpful. She explained the process with such clarity that was so easy to understand. She has dynamic customer service skills and a wonderful personality, these attributes a wonderful credit to her and your business.
Trusted Customer - 6 years ago
I was VERY impressed with Danielle, the agent that I...
Seniors Funeral Insurance
Service Review
I was VERY impressed with Danielle, the agent that I had all my dealings with. She was very efficient, re-called when she said she would and was very clear in all her explanations. Based on my experience to date I would certainly recommend NZ Seniors to any other friends who were keen to purchase Seniors Funeral Cover .
Caroline Bartlett - 6 years ago
Absolutely perfect thankyou
Seniors Funeral Insurance
Service Review
Absolutely perfect thankyou
Nicci - 6 years ago
Excellent service made very welcoming. Ethan is an...
Seniors Funeral Insurance
Service Review
Excellent service made very welcoming. Ethan is an asset to your company. He was very knowledgeable of the product choosing NZ Seniors as our funeral insurers was an easy choice.
Margaret Henry - 6 years ago
I thought the service i received was clear and very...
Seniors Funeral Insurance
Service Review
I thought the service i received was clear and very understanding, the person i was talking to was very helpful, and yes i would recommend you to my friends thankyou
Mark Dickson - 6 years ago
The person I spoke to was very good. She had all the...
Seniors Funeral Insurance
Service Review
The person I spoke to was very good. She had all the information I needed and was clear in her speech. It was a simple thing to do to have peace of mind. Thank you
Georgina Kerekere - 6 years ago
Very thorough
Seniors Funeral Insurance
Service Review
Very thorough
Faye Jeanette Moyle - 6 years ago
They were very friendly and helpful and explained...
Seniors Funeral Insurance
Service Review
They were very friendly and helpful and explained every thing clearly so I could understand what I was getting.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The cover is adequate and affordable.
Colin Perks - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great lovely person who spoke to me
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great customer service, user friendly
Bryan Smith - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
cost was on par with other companies
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It was fine and pretty much standard
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I like the policy, straight forward and not complicated
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Its an ideal idea for taking care of the future. No pressure to increase the amount and everything is explained thoroughly
Barbara Clarkson - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The set up and design of your policies is 100% pro New Zealand seniors. Thank you
Janet Pritchard - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Fulfill my needs perfectly ,Thankyou.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The insurance I purchased suited my needs and gave the benefits that I was looking for.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I am hoping, once I receive the booklet etc I will be happy with the outcome.
Judith Mcclintock - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
much better than alternative cigna policy which i have now cancelled
How can we help?
To find out more about New Zealand Seniors,
speak to one of our friendly insurance specialists now