%
- Over all Percentage 94
- empty 8
Rated /5 from 218019801903 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1801,9801,903 customer reviews.
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Reviews
1465-1476 of 2180 reviews
1465-1476 of 1980 reviews
1465-1476 of 1903 reviews
Trusted Customer - 5 years ago
It was very easy to do. No hassles. Easy to understand...
Seniors Funeral Insurance
Product Review
The person we dealt with was prompt in returning my enquiry. Spoke very clearly
Service Review
It was very easy to do. No hassles. Easy to understand policy. Would recommend to any seniors I know.
Patricia Gordon - 5 years ago
The person who helped me was brilliant. Gave detail....
Seniors Funeral Insurance
Product Review
as ststed before. very excellent service. case manager was great
Service Review
The person who helped me was brilliant. Gave detail. Explained in basic terms. Did not rush and anwered all my questions. He wss patient and polite. Did not mind repeating himself and I was very comfotable with him
Sharon Thackwell - 5 years ago
I found her hard to understand and she has to repeat...
Seniors Funeral Insurance
Service Review
i found her hard to understand and she has to repeat herself several times, also to start with i did not feel she explained things very plainly to understand. i got it in the end!
Maurice Reid - 5 years ago
Presented the discussion in a logical way with no...
Seniors Funeral Insurance
Product Review
reasons as above, plus reducing premium ticks all the boxes against other offerings
Service Review
presented the discussion in a logical way with no sales pitch and talked me through it with all the issues
Geoffrey Hucker - 5 years ago
Extremely positive staff member who was very happy &...
Seniors Funeral Insurance
Product Review
a great deal the best deal on the market
Service Review
extremely positive staff member who was very happy & enthusiastic .she spoke clearly & explained what she was doing. very professional.
Tokoono Raivaru - 5 years ago
Customer service was great she clearly spoke where i...
Seniors Funeral Insurance
Product Review
I was surprised that i was able to get this much for funeral cost and what would be left over to help my family so glad i found Seniors Funeral Insurance 👍
Service Review
Customer service was great she clearly spoke where i could understand more about the funeral insurance it was all simple no hassle i felt secured already Thank you😊
Trusted Customer - 5 years ago
Polite well spoken well nformed helpful person I spoke...
Seniors Funeral Insurance
Service Review
Polite well spoken well nformed helpful person I spoke to
Trusted Customer - 5 years ago
The agent was clear in discussing the policy and...
Seniors Funeral Insurance
Product Review
The policy fitted my needs to have sufficient cover to make sure my wife does not need to worry when the time comes
Service Review
The agent was clear in discussing the policy and making sure it fitted my needs. He made sure I understood things before moving . Excellent service
Paulette Waddell - 5 years ago
The lady was very good. Explained everything well.
Seniors Funeral Insurance
Product Review
It is one of the best around
Service Review
The lady was very good. Explained everything well.
Trusted Customer - 5 years ago
Fantastic easy to understand
Seniors Funeral Insurance
Product Review
No pressure to buy outside what I can afford
Service Review
Fantastic easy to understand
Penelope Diana Kite - 5 years ago
A mistake was made when I applied and it has been...
Seniors Funeral Insurance
Product Review
See customer experience!!!!
Service Review
A mistake was made when I applied and it has been almost two weeks since I informed someone about it and I am still waiting for the outcome.
Carl Perrin - 5 years ago
Good and friendly customer service - no pressure
Seniors Funeral Insurance
Product Review
Good value for money and just what i needed
Service Review
Good and friendly customer service - no pressure
Trusted Customer - 6 years ago
Victor phoned me 1 minute after I logged a request for...
Seniors Funeral Insurance
Service Review
Victor phoned me 1 minute after I logged a request for a quote. He explained everything extremely well and made the whole process so simple. I was originally going to get quotes from multiple companies but the process was so simple, easy to understand, and suited exactly what I needed. Having a few other insurance policies I also found NZ Seniors to be remarkably good value.
Trusted Customer - 6 years ago
Policy explained clearly. No pressure sales talk....
Seniors Funeral Insurance
Service Review
Policy explained clearly. No pressure sales talk. Just normal conversation. I like the 30 day opt out and given time to read and digest policy. Spoken to respectfully, thank you.
Annette Middleton - 6 years ago
Great service and easy to understand
Seniors Funeral Insurance
Service Review
Great service and easy to understand
Robert Telfer Williams - 6 years ago
Everything so easy. Girl on the phone was so good...
Seniors Funeral Insurance
Service Review
Everything so easy. Girl on the phone was so good explaining everything. Made it very easy for me. Well done to her.
Ray Fryer - 6 years ago
Good customer service
Seniors Funeral Insurance
Service Review
Good customer service
Arunima Chand - 6 years ago
Superb customer service. Highly recommended. Very...
Seniors Funeral Insurance
Service Review
Superb customer service. Highly recommended. Very polite calm and collected, highly professional. A+++
Rana Hiha - 6 years ago
The information given to me over the phone was clear...
Seniors Funeral Insurance
Service Review
The information given to me over the phone was clear and easy to understand. My enquiry about a funeral insurance quote was replied to promptly and included full details I had read online. I was able to ask questions and I felt totally relaxed and enjoyed the entire time due to the feeling of not being subjected to unnecessary pressure to buy a certain product. I was able to make my own choice and feel good about it thanks to your considerate staff. Can you produce a Card similar to a Debit Card with Policy Number, Name, Details and Beneficiary Details. This Card can be held by the nominated Beneficiary to assist with Fast-Track claims. The Policy Holder would not need a Card but a Card should assist Administration Staff.
Vickie Geraghty - 6 years ago
Excellent Service. I had a lovely lady named OZ and...
Seniors Funeral Insurance
Service Review
Excellent Service. I had a lovely lady named OZ and she walked me through everything and explained every little detail. She was absolutely wonderful and her service was amazing. Thank you OZ for all your help.
Henry Ryder - 6 years ago
Haven't been in long enough to comment
Seniors Funeral Insurance
Service Review
Haven't been in long enough to comment
Jennifer Connors - 6 years ago
The service and information I received was excellent...
Seniors Funeral Insurance
Service Review
the service and information I received was excellent and explained well. The sales lady listened and gave me options without feeling pressured. the product covers every aspect of what might occur as i grow older and death. i liked the way I will get a hard copy plus the email which I can forward to my Daughter
Siobhan Luus - 6 years ago
The customer service was amazing and the whole sales...
Seniors Funeral Insurance
Service Review
The customer service was amazing and the whole sales process made me feel comfortable and unhurried
Gerald Nairn - 6 years ago
Because the service was excellent.yes i would...
Seniors Funeral Insurance
Service Review
because the service was excellent.yes i would recommend to other people
Thomas Dersley - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It was a little more expensive than I expected.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Pushed into getting the policy
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Policy suits us well at this stage of our life.
Christine Munu-matthews - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
All other insurance companies were offering the first TWO years covering accident only with no reduction in premiums ever. Why would anyone not want to take advantage of NZ Seniors offer for the first year accident cover only and it gets cheaper as you get older, I would've been stupid not to take up the offer...
Richard - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I had reviewed many policies and I liked what NZ Seniors had to offer
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
That,when its time for me to go, my family left behind will be in peace of mind..
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great customer service and detaik
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great value. Good product
Charles Herbert Thomas Ding - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
the prime driver for us accepting = Pinnacle underwriting it. Premiums, policy conditions and actuarial background that takes age into account all good. NZ Seniors insistence on DD instead of our preference for Auto Payment was initially a deal breaker, but the Pinnacle connection won the day. I will be making overtures to Nz seniors at a later time to help remove that intractability.
Eric Sim - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It meets my requirements
Graham Howard Smith - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
2nd to none.
Clarence Jones - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great staff told every thing i needed to know
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