%
- Over all Percentage 94
- empty 8
Rated /5 from 192618251649 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 1,9261,8251,649 customer reviews.
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Reviews
1477-1488 of 1926 reviews
1477-1488 of 1825 reviews
1477-1488 of 1649 reviews
Sulita Valaau - 5 years ago
Knowledgeable and well explained of everything.
Seniors Funeral Insurance
Product Review
Great benefits and they value their customers. Teresa explained everything well and in simple English which was easy for me to understand. She treated me with respect and not just a number. Love dealing with her and I'll recommend this insurance to my family and friends because of the way I was treated- great customer service Teresa
Service Review
Knowledgeable and well explained of everything.
Helen Magdalene Grimshaw - 5 years ago
Very good service, the customer service lady gave me...
Seniors Funeral Insurance
Product Review
sounds like a very good deal. I just hope I can keep these payments up.
Service Review
very good service, the customer service lady gave me all the information i needed to make a comfortable decision. Thank you Helen Grimshaw
Trusted Customer - 5 years ago
Persistent if nothing else
Seniors Funeral Insurance
Service Review
Persistent if nothing else
Lindsey Robbins - 5 years ago
Accuracy
Seniors Funeral Insurance
Product Review
accuracy
Service Review
accuracy
Trusted Customer - 5 years ago
The consultant who dealt with my enquiry ws efficient,...
Seniors Funeral Insurance
Product Review
Compared to other prioviders this one proved to be the best for me. Other providers only covers for accident for 24 months whereas this covers for 12.
Service Review
The consultant who dealt with my enquiry ws efficient, knowledgeable and very thorough. Any questions I had he was able to answer immediately.
Gabriel Maraea Ham - 5 years ago
I would say the. Ease of charting it wasn't just like...
Seniors Funeral Insurance
Product Review
Value For
Service Review
I would say the. Ease of charting it wasn't just like ,a salesperson trying to sell a product,friendliness & warmth is what we all look for when speaking to someone for the first time,plus being knowledgeable about what they are selling is always the icing on the cake
Morehu Beau Rangiwai - 5 years ago
Simple to follow . Clear and concise to the point....
Seniors Funeral Insurance
Service Review
Simple to follow . Clear and concise to the point. Repiditive understanding. Follow through till client is.sure and happy.and understands procedures what the insurance provides. Excellent communication. Highly skilled in people management. Truly satisfied with explanations. A credit.to have spoken to the right well trained.person.
Trusted Customer - 5 years ago
Good service
Seniors Funeral Insurance
Product Review
Good
Service Review
Good service
Trusted Customer - 5 years ago
Good service. Lovely customer service lady. Very...
Seniors Funeral Insurance
Product Review
All good
Service Review
Good service. Lovely customer service lady. Very professionsl
Faiaga Sekai - 5 years ago
My name is CJ, I helped put this in place for my...
Seniors Funeral Insurance
Service Review
My name is CJ, I helped put this in place for my mother Faiaga. The person my mother and I dealt with is Teresa; she is very empathetic and very knowledgeable. I really liked how in the initial call she could relate to the "island" way and the mentality of losing a loved one, which made the conversation easier to have. Very patient with my mother and I; English is her 2nd language and with the use of a interpreter, really understood and liked the policy and it gave us peace of mind. Teresa is awesome! Also, very very very prompt! An enquiry was initiated through the website, and within 10min someone called me back! Super efficient!! Just one bit of feedback; it would be more convenient if the company had an interpreting service or staff that could translate instead of using a 3rd party. Although I had to pay to use an interpreting service, it was still necessary to have something in place for my mother because its such a great policy! Thank you so much for helping us out :)
Trusted Customer - 5 years ago
Excellent service..very happy customer. I would...
Seniors Funeral Insurance
Service Review
Excellent service..very happy customer. I would recommend Fern for best customer service of the month. Saff like Fern need to be acknowledged for their good work..it shows you appreciate the work they do. Due to Ferns good customer service I would recommend Senior NZ funeral cover to family and friends..
Barbara Rikiti - 5 years ago
Very pleasant young man and explained everything in...
Seniors Funeral Insurance
Product Review
Very happy with the young man who explained everything in plain English
Service Review
Very pleasant young man and explained everything in terms I could understand
Edith Bernadette Murray - 6 years ago
Customer Rep (Victor) friendly
Seniors Funeral Insurance
Service Review
Customer Rep (Victor) friendly
Trusted Customer - 6 years ago
I felt very comfortable with the lovely lady I was...
Seniors Funeral Insurance
Service Review
I felt very comfortable with the lovely lady I was talking to. She was able to answer all my questions
Val - 6 years ago
Wonderful just the best. If all your staff are so...
Seniors Funeral Insurance
Service Review
Wonderful just the best. If all your staff are so awesome good on you HR staff for choosing the best 🤗💖🎉
Trusted Customer - 6 years ago
The consultant was polite, patient and very...
Seniors Funeral Insurance
Service Review
The consultant was polite, patient and very understanding our needs. We spent over an hour on the phone and nothing was a bother to him. The consultant was not bothered by the number of questions we had. The whole experience was pleasurable.
Trusted Customer - 6 years ago
Excellent !
Seniors Funeral Insurance
Service Review
Excellent !
Trevor Lambert - 6 years ago
Everything about the policy was very well explained
Seniors Funeral Insurance
Service Review
Everything about the policy was very well explained
Trusted Customer - 6 years ago
The person we dealt with, (Harry) was very...
Seniors Funeral Insurance
Service Review
The person we dealt with, (Harry) was very informative, pleasant, patient & didn't try to force or pressure us to anything we didn't require or need.Intead of using big 50 cent words, everything was explained in "language" we could understand. We would have no hesitation in recommending Senior's service to people we know. We are well pleased.
Kerrin Price - 6 years ago
Very Prompt attention.Professional service on the...
Seniors Funeral Insurance
Service Review
Very Prompt attention.Professional service on the phone with no enforced pressure to sign up.
Reymond De Bruto - 6 years ago
Very professional. Simple to sign up and special...
Seniors Funeral Insurance
Service Review
Very professional. Simple to sign up and special rates for Seniors.
Trusted Customer - 6 years ago
I checked out a few companies offering similar...
Seniors Funeral Insurance
Service Review
I checked out a few companies offering similar services and I selected you because although slightly more expensive this was offset by the benefits that my family can gain, especially if I can achieve the 12 month natural death stand down period. The instant accidental death cover is also good peace of mind.
Rosemarie Ann Ward - 6 years ago
Incredibly efficient, patient and understanding during...
Seniors Funeral Insurance
Service Review
Incredibly efficient, patient and understanding during the sign-in period. The policy is almost unbelievable for an Insurance company. I think my family and I shall be well looked after in the future.
TAL - 6 years ago
Initial person we dealt with was good and informative...
Seniors Funeral Insurance
Service Review
Initial person we dealt with was good and informative upon first starting this process, However please check you are working on the date and time in which you re-schedule an appointment as we waited for the call back and made our dinner reservations for a later time so we could wait for this call, only to call the 0800 number and he is not there 🙄
Craig Smith - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
the product is great but nothing that costs is perfect,however i think possibly best value for money i could find anyway
Leonard Eric Allen - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The concept is good and offers a certain amount of peace of mind.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The product seemed comparable with other insurance products.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The product is comparable with other insurance providers.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I have still to discuss my purchase with my family when I see them next weekend.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I am happy with the terms and conditions of this product and recommend it to anyone
Pauline May Allen - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very Pleased with the detail of how it works.
Fiona Gregory - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Was easy and quick to get the cover sorted.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very thorough, fast, and efficient the person I spoke with knew their product and we're very friendly.
Ivan Ryniker - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
funeral insurance, all I needed.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
You are an Australian company selling insurance from Australia to New Zealander's who think they are dealing with a company in NZ
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The representative I was dealing with was very pleasant and not pushy at all which was the selling point for me. You have a valuable and knowledgeable employee there!!
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