%
- Over all Percentage 94
- empty 8
Rated /5 from 193118281654 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 1,9311,8281,654 customer reviews.
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Reviews
1441-1452 of 1931 reviews
1441-1452 of 1828 reviews
1441-1452 of 1654 reviews
Trusted Customer - 5 years ago
Fabulous Teressa....clear and detailed info...policy...
Seniors Funeral Insurance
Product Review
Policy suits us well at this stage of our life.
Service Review
Fabulous Teressa....clear and detailed info...policy easy to understand
Christine Munu-matthews - 5 years ago
Danielle helped me sign up, she was exceptionally...
Seniors Funeral Insurance
Product Review
All other insurance companies were offering the first TWO years covering accident only with no reduction in premiums ever. Why would anyone not want to take advantage of NZ Seniors offer for the first year accident cover only and it gets cheaper as you get older, I would've been stupid not to take up the offer...
Service Review
Danielle helped me sign up, she was exceptionally helpful, informative and very friendly. This only further made me realise I'd made the right decision.
Trusted Customer - 5 years ago
Great dealing with you
Seniors Funeral Insurance
Service Review
Great dealing with you
Richard - 5 years ago
I received excellent service from Ethan. He sent out...
Seniors Funeral Insurance
Product Review
I had reviewed many policies and I liked what NZ Seniors had to offer
Service Review
I received excellent service from Ethan. He sent out the quotes then contacted me to see whether I wanted to proceed with the insurance. I actually did not get back to him straight away as I am a shift worker but when I did he was very professional and polite
Trusted Customer - 5 years ago
The service is brilliant.
Seniors Funeral Insurance
Product Review
That,when its time for me to go, my family left behind will be in peace of mind..
Service Review
The service is brilliant.
Trusted Customer - 5 years ago
Explained everything very clearly
Seniors Funeral Insurance
Product Review
Great customer service and detaik
Service Review
Explained everything very clearly
Trusted Customer - 5 years ago
Humble service
Seniors Funeral Insurance
Service Review
Humble service
Trusted Customer - 5 years ago
You offer more guarantees and cheaper premium rates...
Seniors Funeral Insurance
Service Review
You offer more guarantees and cheaper premium rates than any other insurance company I have been with for years.
Trusted Customer - 5 years ago
Service good bit I didn’t really want the policy read...
Seniors Funeral Insurance
Product Review
Great value. Good product
Service Review
Service good bit I didn't really want the policy read to me - get a proper online process
Charles Herbert Thomas Ding - 5 years ago
Good listener(s) both people I had phone dealings...
Seniors Funeral Insurance
Product Review
the prime driver for us accepting = Pinnacle underwriting it. Premiums, policy conditions and actuarial background that takes age into account all good. NZ Seniors insistence on DD instead of our preference for Auto Payment was initially a deal breaker, but the Pinnacle connection won the day. I will be making overtures to Nz seniors at a later time to help remove that intractability.
Service Review
Good listener(s) both people I had phone dealings with. Straightforward comments and questions, carefully presented to avoid ambiguity or risk of misleading. intractability on accepting Automatic payments by insisting on direct debit seems draconian,
Eric Sim - 5 years ago
Initially did not contact as agreed.
Seniors Funeral Insurance
Product Review
It meets my requirements
Service Review
Initially did not contact as agreed.
Graham Howard Smith - 5 years ago
1. Patience. They showed patience and understanding...
Seniors Funeral Insurance
Product Review
2nd to none.
Service Review
1. Patience. They showed patience and understanding while communicating with elderly. 2. People skills Treated people as human beings and not robots. 3. Listening skills. Listened to the needs of the client and offered constructive suggestions for the benefit of the client.
Richard Sidney Travers - 5 years ago
The Young Lady Monica who dealt with my application...
Seniors Funeral Insurance
Service Review
The Young Lady Monica who dealt with my application was very professional, Very Pleasant and used language that made it easy to understand. She did not rush me and made me feel that I meant something to her . Can you please pass on my best wishes to her. All the best to you all.
Trusted Customer - 5 years ago
Very polite. Mommy pushy
Seniors Funeral Insurance
Service Review
Very polite. Mommy pushy
Trusted Customer - 5 years ago
Danielle , awesome .. a couple of others who contacted...
Seniors Funeral Insurance
Service Review
Danielle , awesome .. a couple of others who contacted me , noT so.
Trusted Customer - 5 years ago
Too many phone calls. When we asked for a specific...
Seniors Funeral Insurance
Service Review
Too many phone calls. When we asked for a specific time it was very annoying to get calls we'll outside of these times
Kale Vaega - 5 years ago
The young lady that I spoke with was very good, polite...
Seniors Funeral Insurance
Service Review
The young lady that I spoke with was very good, polite and knowledgeable.
Raewyn Isted - 5 years ago
Would recommend to family & friends , informed...
Seniors Funeral Insurance
Service Review
Would recommend to family & friends , informed information to help children if anyone thing happened to me .
Phil Christophersen - 5 years ago
The interview lady was good to deal with, that's all...
Seniors Funeral Insurance
Service Review
The interview lady was good to deal with, that's all we know.
Trusted Customer - 5 years ago
I received a call back within minutes of requesting a...
Seniors Funeral Insurance
Service Review
I received a call back within minutes of requesting a quote. Excellent service and also a service person I could understand. It was not someone with a thick, foreign accent, which I appreciated
Trusted Customer - 5 years ago
Service was excellent.
Seniors Funeral Insurance
Service Review
Service was excellent.
Gwenda Baylis - 5 years ago
They explained everything very well and easy to...
Seniors Funeral Insurance
Service Review
They explained everything very well and easy to understand. Overall, a very good experience.
Trusted Customer - 5 years ago
Everything explained clearly before accepting offer....
Seniors Funeral Insurance
Service Review
Everything explained clearly before accepting offer. Would recommend.
Trusted Customer - 5 years ago
Excellent customer service
Seniors Funeral Insurance
Service Review
excellent customer service
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great on phone but very poor follow up. I can't rate the policy as I haven't received the electronic copy as promised
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I thought the waiting time of 1year before you are covered was great, I know some have 2 years and your cover for accidental death was also great. When I was told this that sealed the deal for me.
Jan Kereopa - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
east to talk to and the fees are perfect
Kevin Cresswell - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I like the idea of the policies not increasing over the years
John Cannan - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
More services than I expected
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Can't beat it cheap and fortnightly payment
David Arnold Munyard - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Provide a service which is concise and rates well among other insurance service providers
Anthony Morland - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent Customer service.👼👼
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because that is why I thought of it.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great service easy to follow and set up the policy
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The lady rang me on the dot of when she said she would..was very helpful to this older woman who finds all this cstuff confusing...
Rosemary Muriel Hawkes - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It is affordable with no hidden costs and it was made very clear this was so.
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