%
- Over all Percentage 94
- empty 8
Rated /5 from 205519041778 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,0551,9041,778 customer reviews.
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Reviews
613-624 of 2055 reviews
613-624 of 1904 reviews
613-624 of 1778 reviews
Diane Kauvalu - 2 years ago
Very helpful and explained everything so clearly, we...
Seniors Funeral Insurance
Product Review
So easy to understand and straight and honest, so helpful in choosing the write plan for use,
Service Review
Very helpful and explained everything so clearly, we were so happy that we have decided to cover ourselves and we know that our children will have no worries in the future
Dianne Armstrong - 2 years ago
Its the long reading of the legal stuff that you then...
Seniors Funeral Insurance
Product Review
om a par with others I checked
Service Review
Its the long reading of the legal stuff that you then have to say y/n to and after many minutes who remembers the start
Enrique - 2 years ago
Every thing was to perfection.. The person thatt took...
Seniors Funeral Insurance
Product Review
All good and meets my needs perfectly.
Service Review
Every thing was to perfection.. The person thatt took my initial enquiry and follow ed through at every stage of the buying process.. was: highly professional, as answering all my questions without any hesitation. Obviously, she had great knowledge of the product, extremely dedicated to providing an excellent customer experience and service. All details were explained, in a way that I understood immediately.. The follow up by email option to simply click on the call back request box when ready to discuss the policy and confirm that I indeed I did want to purchase it. Was surburb in that she called me back within 2 minutes!!! I have noted this sales feature and will be definitely implementing it my company which is in development. One could sense her smile, hear her professional and light hearted humourous voice. All this added up to be one of the best purchasing experiences I have ever had. She was delightful in every way and at every time of contact. Her communication skills were outstanding!!! I shall never expect the same level of service again because it was and is so rare. Thank you and I wish all the best for her and the Seniors team. Kind regards Michael Bartram, God's peace. .
Trusted Customer - 2 years ago
The lady Jane was her name she explained the insurance...
Seniors Funeral Insurance
Product Review
Because I signed up and everything was explained very well.
Service Review
The lady Jane was her name she explained the insurance very well to me and yes we will definitely use this service again.
Trusted Customer - 2 years ago
Very clear and concise information on our future...
Seniors Funeral Insurance
Product Review
Excellent customer service.
Service Review
Very clear and concise information on our future policy.
Judy Hogg - 2 years ago
Got back to me very promptly and were very happy to...
Seniors Funeral Insurance
Product Review
Exactly what I was wanted
Service Review
Got back to me very promptly and were very happy to answer questions
Trusted Customer - 2 years ago
The customer service representative I had was AMAZING!...
Seniors Funeral Insurance
Product Review
Worthwhile for the purpose and intention .. very helpful and super convenient service option
Service Review
The customer service representative I had was AMAZING! They were patient, friendly, empathetic, genuine and very knowledgeable. I felt like I was their only customer for the entire day and did not feel rushed or insignificant. The best CSA I have had in a long time .. well done Aidan!
James Sydney Worboys - 2 years ago
Nothing was tò much trouble, everything was explained...
Seniors Funeral Insurance
Service Review
Nothing was tò much trouble, everything was explained in great detail
Trusted Customer - 2 years ago
The person I spoke to was really informative spoke...
Seniors Funeral Insurance
Service Review
The person I spoke to was really informative spoke clearly and I could understand everything he said which to me is the most important.
Marlene Mcphun - 2 years ago
Excellent servive
Seniors Funeral Insurance
Product Review
Excellent offer and well explained.
Service Review
Excellent servive
Ransfield Hiha - 2 years ago
They were so caring and very helpful. Have a very...
Seniors Funeral Insurance
Product Review
I will recommend this company to everyone I know who had elderly parents. Keep up the good work that you are doing
Service Review
They were so caring and very helpful. Have a very positive attitude. Excellent customer service.
Trusted Customer - 2 years ago
The whole conversation, straight to point no mucking...
Seniors Funeral Insurance
Product Review
I liked the whole presentation of what the Funeral Insurance offered . By what was offered I felt premium good price for me.
Service Review
The whole conversation, straight to point no mucking around. Excellent clear concise voice,. The Funeral Insurance is affordable for me.
Trusted Customer - 3 years ago
Yes I would recommend them to my family
Seniors Funeral Insurance
Service Review
Yes I would recommend them to my family
Judy Williams - 3 years ago
I was very well looked after. Got the cover that i am...
Seniors Funeral Insurance
Service Review
I was very well looked after. Got the cover that i am not going to break the bank paying.
Trusted Customer - 3 years ago
Very good at explaining everything and giving us time...
Seniors Funeral Insurance
Service Review
Very good at explaining everything and giving us time to think about this to make a decision to best suite our needs.
Kaye Waring - 3 years ago
They promised to phone back and they did.
Seniors Funeral Insurance
Service Review
They promised to phone back and they did.
James Dalton - 3 years ago
Easy to talk with, very informative. Seems to be a...
Seniors Funeral Insurance
Service Review
Easy to talk with, very informative. Seems to be a good option at this stage in our lives.
Justine Wellington - 3 years ago
Dee was an amazing insurance advisor , very thorough...
Seniors Funeral Insurance
Service Review
Dee was an amazing insurance advisor , very thorough with explaining the policy & very friendly. Would definitely recommend you guys to family and friends.
Bronwyn Jago - 3 years ago
Communication was clear and prompt. I did not feel...
Seniors Funeral Insurance
Service Review
Communication was clear and prompt. I did not feel pressured into taking out the insurance and the plan was made to fit into my budget.
John Anderson - 3 years ago
Excellent customer service clear on all aspects of the...
Seniors Funeral Insurance
Service Review
excellent customer service clear on all aspects of the policy.
Christine Anstis - 3 years ago
Very polite and very informative
Seniors Funeral Insurance
Service Review
Very polite and very informative
Trusted Customer - 3 years ago
Very friendly and informative, easy process to complete
Seniors Funeral Insurance
Service Review
Very friendly and informative, easy process to complete
Pieter Boks - 3 years ago
The lady on the phone was informative, and patient...
Seniors Funeral Insurance
Service Review
The lady on the phone was informative, and patient with me! It was a good experience.
Trusted Customer - 3 years ago
Very quick to get back to me. Explained everything I...
Seniors Funeral Insurance
Service Review
Very quick to get back to me. Explained everything I needed to know
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Looking for cover at an affordable price , this cover meets this requirement
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very good policy, I am happy knowing I am leaving my children with the security of not having a debt concerning my funeral...so happy with my purchase.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I was made to feel it was the right option for me and affordable given my circumstances
Debra Smith - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Happy with product and info given
Michael Matete - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great, been looking at this for a few years now, happy for peace of mind
Clive Cameron - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I found them to be very informative to customers
Sharon Anne Pickford - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Expertise of Service explanation in detailing policy. Can add on to policy when financial ability allows. Was hesitant but Christina alleviated my anxiety by explaining entailment of olicies step by step
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The product fit my needs, and desires.
Tina Lendrum - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Happy with what I was offered
Lance Matiu Tamakaha - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent service what do you expect me to say that is enough for now
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very affordable, and was all done for me
Graham Portsmouth - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very competitive rates and such a wonderful, easy to talk to staff member who made me feel important to the company and explained the policies well,
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