%
- Over all Percentage 94
- empty 8
Rated /5 from 205719041780 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,0571,9041,780 customer reviews.
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Reviews
865-876 of 2057 reviews
865-876 of 1904 reviews
865-876 of 1780 reviews
Trusted Customer - 3 years ago
The service was excellent, very clear in her delivery...
Seniors Funeral Insurance
Product Review
Excellent service had a quick response. to my request. Very clear, polite and thorough.
Service Review
The service was excellent, very clear in her delivery and polite. She did not rush and ensured I understood the full pitch.
Trusted Customer - 3 years ago
Excellent. BENJAMIN was very professional. Keep it up
Seniors Funeral Insurance
Service Review
Excellent. BENJAMIN was very professional. Keep it up
Noeline Craig - 3 years ago
The person who called to give me all the information...
Seniors Funeral Insurance
Product Review
I havent received any information yet
Service Review
The person who called to give me all the information was friendly helpful and ready to answer any questions
Rochelle Carr - 3 years ago
Gd services
Seniors Funeral Insurance
Service Review
Gd services
Trusted Customer - 3 years ago
Your staff member was very informative & polite....
Seniors Funeral Insurance
Product Review
Was very happy with the cover that I could afford
Service Review
Your staff member was very informative & polite. Nothing was any trouble, she was very understanding & explained everything extremely well.
Trusted Customer - 3 years ago
Great customer service. Insurance well explained so we...
Seniors Funeral Insurance
Service Review
Great customer service. Insurance well explained so we could understand clearly before signing up…
Charlene Wilson - 3 years ago
Explained in detailed, excellent customer service 👍
Seniors Funeral Insurance
Product Review
not complicated, am extremely happy with the service
Service Review
Explained in detailed, excellent customer service 👍
Kathryn Frankis - 3 years ago
I rang for a QUOTE and next minute found i was giving...
Seniors Funeral Insurance
Product Review
wanted a quote not a policy
Service Review
i rang for a QUOTE and next minute found i was giving my bank details and you took money out of my acc i am 72 yrs old have some consideration for us elderly pls then i got about 8 calls from one of your people who harrassed me NOT GOOD have told my friends not to go near you
Linda Downey - 3 years ago
Demarka the rep was excellent Speed of service was...
Seniors Funeral Insurance
Product Review
Great service Great phone rep
Service Review
Demarka the rep was excellent Speed of service was great No forms to fill Affordable
Trusted Customer - 3 years ago
Excellent service
Seniors Funeral Insurance
Product Review
Fantastic service highly recommended pe
Service Review
Excellent service
John T - 3 years ago
Good rep. explained well. quote options and info...
Seniors Funeral Insurance
Product Review
refer my first answer.....
Service Review
good rep. explained well. quote options and info sheet sent straight away competative price slightly better offer than others I looked at.
Gary Savage - 3 years ago
I received what I wanted
Seniors Funeral Insurance
Service Review
I received what I wanted
Trusted Customer - 4 years ago
Very good xcellent.perfect I could undertand . Lots of...
Seniors Funeral Insurance
Service Review
Very good xcellent.perfect I could undertand . Lots of patience.
Tom Roche - 4 years ago
Prompt response to initial enquiry. Encouraging...
Seniors Funeral Insurance
Service Review
Prompt response to initial enquiry. Encouraging conversation/ communication to establish need and purpose of new policy. A 'Top Up'. Prompt response on draft docs (email) enabled confirmation of policy. On review of docs discovered error no doubt my fault (hearing is an issue). Amendment resolved in 24 hours. Confirmation of Policy proceeded. Excellent! Thanks to all staff involved especially Frances.!
Peter Andrew Campbell - 4 years ago
Did awesome job an would reccomend to others 100%
Seniors Funeral Insurance
Service Review
did awesome job an would reccomend to others 100%
Christopher David Stock - 4 years ago
May have got 5 but the whole process is long winded ,...
Seniors Funeral Insurance
Service Review
May have got 5 but the whole process is long winded , no fault of the Caller ,
Trusted Customer - 4 years ago
I received a phone call within 10 minutes of...
Seniors Funeral Insurance
Service Review
I received a phone call within 10 minutes of requesting a quote. The Lady I spoke to was informative, professional and friendly. The process was so simple.
Carol Takua Waa - 4 years ago
I have answered that , the lady I spoke to was very...
Seniors Funeral Insurance
Service Review
I have answered that , the lady I spoke to was very friendly and made sure I understood what she was saying..
Trusted Customer - 4 years ago
A very long wait time to get to talk to a human voice....
Seniors Funeral Insurance
Service Review
A very long wait time to get to talk to a human voice. I rang to cancel my husbands policy as he has passed away. He passed under the 12 month threshold. I was asked to provide a death certificate in order to cancel the policy. This is rediculous as they are not issued for up to 6 weeks after the death has been registerd. Effectively this would have meant 3 more fortnightly payments. If a person rings to cancel a policy for whatever reason they should not have to even give a reason and certainly should not be part of the ceasation process. Sending an email confirmation without a reason should be sufficient.
Trusted Customer - 4 years ago
Thorough communication with step by step confirmations...
Seniors Funeral Insurance
Service Review
thorough communication with step by step confirmations of detail being understood
Agnes - 4 years ago
Well presented & very informative
Seniors Funeral Insurance
Service Review
Well presented & very informative
Bob Ong - 4 years ago
Dee was exceptionally conversant, professional,...
Seniors Funeral Insurance
Service Review
Dee was exceptionally conversant, professional, friendly and knowledgeable. Totally impressed to accept her offer.
Tina Tepania - 4 years ago
Great service, very easy to understand and confidant...
Seniors Funeral Insurance
Service Review
Great service, very easy to understand and confidant in all answers to my questions. Awesome experience
Joseph Strickland - 4 years ago
Customer service was on the medium to fast, and being...
Seniors Funeral Insurance
Service Review
Customer service was on the medium to fast, and being over the phone a bit daunting. Having no documentation to look at while listening to the operator/ team member was a lot of information to take in. I was not happy with giving banking information I feel there needs to be a better solution.
Craig Gibbons - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very good service and advice
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It satisfied my needs and I can review it anytime.
Isabella Mcgregor Reid - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Haven't had a chance to look at it in depth yet, so can't rate it!
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I have yet to read through all of the paperwork again, but I chose NZ Seniors as the best on offers that I could see.
Andrew Tukapua - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very affordable reasonable
Susan Curran - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
they covered all i needed and more plus still going to be there if i need to ask any more in regards to my funeral insurance.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
A perfect backup to what we already have in place.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I've only had it for five minutes, ask me again in six months. Cheers You could always wait till I'm 85 and ask me that same question.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I'm still needing to experience more as I have just started, but I'm thoroughly excited about my future
Matangaro Tepua Loumoli - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I think the rate was very fair
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very good terms on policy person explained it very understandably
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Provided exactly what I wanted.
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