%
- Over all Percentage 94
- empty 8
Rated /5 from 274724062430 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,7472,4062,430 customer reviews.
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Reviews
1369-1380 of 2747 reviews
1369-1380 of 2406 reviews
1369-1380 of 2430 reviews
Trusted Customer - 3 years ago
Francis was very professional, friendly and happy to...
Seniors Funeral Insurance
Product Review
4 stars as I'm not sure how good a product this would be and don't know of anyone who has unfortunately made use of this service this and if what is sold will live up to thier word.
Service Review
Francis was very professional, friendly and happy to answer queries I had. The timing of the call was also excellent and didn't mind repeating herself. She also came across with a happy attitude and knowledgeable about the product.
Trusted Customer - 3 years ago
Easy to understand insurance taken on behalf of my...
Seniors Funeral Insurance
Product Review
Funeral insurance is not what everyone likes to discuss however it is something that we all must face. Having the assurance that funeral costs are taken care of makes it easier on those that have lost a loved one.
Service Review
Easy to understand insurance taken on behalf of my father who has dementia. Enjoyed the telephone conversation
Trusted Customer - 3 years ago
Well presented. Nice lady I spoke too. Everything was...
Seniors Funeral Insurance
Product Review
Seems to be a good deal..
Service Review
Well presented. Nice lady I spoke too. Everything was made clear.
Trusted Customer - 3 years ago
Good communication and seems like good value for...
Seniors Funeral Insurance
Service Review
Good communication and seems like good value for money. Particularly like that premiums will not increase over time.
Marlene Winchester - 3 years ago
Brilliant service from the contact in Australia,...
Seniors Funeral Insurance
Product Review
Totally what I wanted by way of insurance, can relax now that it's sorted. Product excellent!!
Service Review
Brilliant service from the contact in Australia, totally friendly and professional. 👍
Trusted Customer - 3 years ago
Helped me out a lot and I thank yous so so much man...
Seniors Funeral Insurance
Product Review
Yea very helpfully it's gonna help me out alot
Service Review
Helped me out a lot and I thank yous so so much man can't wait to get this lump
Trusted Customer - 3 years ago
The person that I spoke with explained it in terms...
Seniors Funeral Insurance
Service Review
The person that I spoke with explained it in terms that could be understood. Which i felt helped me out tremendously.
Satya Nand - 3 years ago
Great communication and excellent explanation And...
Seniors Funeral Insurance
Product Review
Great and happy with the service
Service Review
Great communication and excellent explanation And happy with the service
Trusted Customer - 3 years ago
Very informative and clear. Answerd all my questions....
Seniors Funeral Insurance
Product Review
Good, but i was hoping for alittle larger cash amount for premium.
Service Review
Very informative and clear. Answerd all my questions. Karen was excellent and patient.
Trusted Customer - 3 years ago
No comments. Very good service
Seniors Funeral Insurance
Product Review
Very good service very fast service I don't wait online for too long
Service Review
No comments. Very good service
Yvonne Pitman - 3 years ago
Most helpful answered my questions clearly very happy...
Seniors Funeral Insurance
Product Review
happy with the outcome very pleased with our purchase
Service Review
Most helpful answered my questions clearly very happy to come on board
Allan Moseley - 3 years ago
Explained well clear explanations will recomend
Seniors Funeral Insurance
Product Review
affordable and fair price value for money
Service Review
explained well clear explanations will recomend
Peter Andrew Campbell - 4 years ago
Did awesome job an would reccomend to others 100%
Seniors Funeral Insurance
Service Review
did awesome job an would reccomend to others 100%
Christopher David Stock - 4 years ago
May have got 5 but the whole process is long winded ,...
Seniors Funeral Insurance
Service Review
May have got 5 but the whole process is long winded , no fault of the Caller ,
Trusted Customer - 4 years ago
I received a phone call within 10 minutes of...
Seniors Funeral Insurance
Service Review
I received a phone call within 10 minutes of requesting a quote. The Lady I spoke to was informative, professional and friendly. The process was so simple.
Carol Takua Waa - 4 years ago
I have answered that , the lady I spoke to was very...
Seniors Funeral Insurance
Service Review
I have answered that , the lady I spoke to was very friendly and made sure I understood what she was saying..
Trusted Customer - 4 years ago
A very long wait time to get to talk to a human voice....
Seniors Funeral Insurance
Service Review
A very long wait time to get to talk to a human voice. I rang to cancel my husbands policy as he has passed away. He passed under the 12 month threshold. I was asked to provide a death certificate in order to cancel the policy. This is rediculous as they are not issued for up to 6 weeks after the death has been registerd. Effectively this would have meant 3 more fortnightly payments. If a person rings to cancel a policy for whatever reason they should not have to even give a reason and certainly should not be part of the ceasation process. Sending an email confirmation without a reason should be sufficient.
Trusted Customer - 4 years ago
Thorough communication with step by step confirmations...
Seniors Funeral Insurance
Service Review
thorough communication with step by step confirmations of detail being understood
Agnes - 4 years ago
Well presented & very informative
Seniors Funeral Insurance
Service Review
Well presented & very informative
Bob Ong - 4 years ago
Dee was exceptionally conversant, professional,...
Seniors Funeral Insurance
Service Review
Dee was exceptionally conversant, professional, friendly and knowledgeable. Totally impressed to accept her offer.
Tina Tepania - 4 years ago
Great service, very easy to understand and confidant...
Seniors Funeral Insurance
Service Review
Great service, very easy to understand and confidant in all answers to my questions. Awesome experience
Joseph Strickland - 4 years ago
Customer service was on the medium to fast, and being...
Seniors Funeral Insurance
Service Review
Customer service was on the medium to fast, and being over the phone a bit daunting. Having no documentation to look at while listening to the operator/ team member was a lot of information to take in. I was not happy with giving banking information I feel there needs to be a better solution.
Trusted Customer - 4 years ago
Fast and easy process..Thank you
Seniors Funeral Insurance
Service Review
Fast and easy process..Thank you
Mafoaaeatakiheatamai Takitaki - 4 years ago
Very kind and patient with me
Seniors Funeral Insurance
Service Review
very kind and patient with me
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Thought the product was v good
Thomas Gunner - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because we are happy with it.
Geraldine Schaumkell - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Awesomeshe was awesome she listen to my question and answer
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great to deal with will recommend to others
Terri - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Much better than the existing policy that I was on that had all sorts of exclusions for events that had happened over 12 years ago. NZ Seniors only consider events in the last 5 years - a refreshing change!
Tommy Atkins - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Flexible cost to sit required budget and cover.
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The extra bonuses you get are great
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It was easy to signup and fits my requirements
Gary Buffett - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent price for cover.
Sylvia Mckenna - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very helpful. I was given plenty of information in a good well educated voice.
Justine Neumann - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very fair and up most honest
Anthony Guthrie - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Haven't had a hard copy of the insurance details so can't comment. Over the phone it sounded exactly what I want/need
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