%
- Over all Percentage 94
- empty 8
Rated /5 from 338227913066 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,3822,7913,066 customer reviews.
Authentic reviews powered by Feefo
Reviews
1525-1536 of 3382 reviews
1525-1536 of 2791 reviews
1525-1536 of 3066 reviews
Trusted Customer - 2 years ago
Excellent service
Seniors Funeral Insurance
Product Review
Very satisfied with the team that I was dealing with very helpful polite.
Service Review
Excellent service
Paul Kumeroa - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
It's a insurance policy that's been on mind for a long time just finding the right one was very difficult because there is many out there but very pleased with the one here thank you.
Trusted Customer - 2 years ago
Good serves
Seniors Funeral Insurance
Product Review
Good services
Service Review
Good serves
Tilly Greaves - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Very impressed. Ash went that extra mile which in...
Seniors Term Life Insurance
Product Review
It helps when you get great customer service. It's great when they know their stuff. He was brilliant, patient and comfortable to talk with. Thank you Ash, I was thoroughly impressed I purchased a policy that I'm comfortable with.
Service Review
Very impressed. Ash went that extra mile which in itself sold me. He was very explanatory, making my choice in purchase great.
Trusted Customer - 2 years ago
In the beginning when I was making enquiries I thought...
Seniors Funeral Insurance
Product Review
Felt pressured to take a policy even though there was a 30day cooling off period. Didn't like the idea of handing over all my bank details when I hadn't decided to accept the proposed policy. The person who rang me after I cancelled couldn't even get her words out and I almost hung up. Not very professional.
Service Review
In the beginning when I was making enquiries I thought the agent had it all off pat. She was reading everything very quickly. The person I spoke with on the Monday to cancel seemed a bit dumb struck and he was finding it hard to accept what I was saying. Overall it was not a very good experience.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Took quite a time but. can’t realistically be...
Seniors Funeral Insurance
Product Review
Service Review
Took quite a time but. can't realistically be shortened. Interviewer knew her product and was very thorough and was clear spoken and polite. Having to give bank details over the phone is a bit worrying, particularly these days with scams.
William Allan Jones - 2 years ago
We were impressed with the quick return of a phone...
Seniors Term Life Insurance
Product Review
The person who spoke to my wife and I on the phone was polite, helpful and professional at all times. He listened to our current situation and supported us through the process of obtaining immediate cover. Documentation was emailed through straight away and we were informed the hardcopy of documents would be in the post which is greatly appreciated. The process was quick, easy and efficiently handled.
Service Review
We were impressed with the quick return of a phone call from our original email of inquiry. The man was professional, articulate, clearly understood and pleasant to talk to over the phone. He guided us through the process of our application smoothly and confidently which put us, (my wife and I) at ease with what we wanted to do. The process was not too time consuming and by the end of the conversation we had a policy in place with an email follow up and we are expecting a hard copy in the post shortly. Very impressed with the service. thank you
Trusted Customer - 2 years ago
Got what i expected
Seniors Funeral Insurance
Product Review
got what i expected
Service Review
got what i expected
Trusted Customer - 2 years ago
Very productive
Seniors Funeral Insurance
Product Review
I am very impressed with the warm, friendly welcome by the staff member.
Service Review
Very productive
Enele Fua - 2 years ago
Very clear, productive discussion with the staff over...
Seniors Funeral Insurance
Product Review
Friendly staff and clear and informative conversation.
Service Review
Very clear, productive discussion with the staff over the phone.
Trusted Customer - 4 years ago
Good that he wanted to be sure I understood all he...
Seniors Term Life Insurance
Service Review
Good that he wanted to be sure I understood all he said. But later the email said dd date. I realised it was wrong but it was too late to change it at 9pm. Wish he had confirmed the day of current date I picked. Also he should have asked me about beneficiary to avoid me now having to complete a form. Not good
Angela - 4 years ago
The young lady I spoke with was very helpful answered...
Seniors Funeral Insurance
Service Review
The young lady I spoke with was very helpful answered any questions and explained things really really well. I was happy with the phone call in general. I did not feel pressured at all
Trusted Customer - 4 years ago
They were extremely efficient, friendly and helpful....
Seniors Funeral Insurance
Service Review
They were extremely efficient, friendly and helpful. They explained everything in language that I could understand. They were a pleasure to deal with
Trusted Customer - 4 years ago
Amazingly easy and I would recommend your Company to...
Seniors Term Life Insurance
Service Review
Amazingly easy and I would recommend your Company to others interested in Life Insurance
Cheryl Stewart - 4 years ago
Very friendly and helpful and yes would recommend to...
Seniors Term Life Insurance
Service Review
Very friendly and helpful and yes would recommend to friends and family
Joseph Mahia - 4 years ago
Speaks clearly so you can understand
Seniors Term Life Insurance
Service Review
Speaks clearly so you can understand
Susan Collings - 4 years ago
It was really great the information The information...
Seniors Funeral Insurance
Service Review
It was really great the information The information was explained really clearly The person l was dealing with was polite and helpful
Winnie Matthews - 4 years ago
Good service, explained well and spoke in a simple...
Seniors Funeral Insurance
Service Review
Good service, explained well and spoke in a simple manner so can understand,
Jean Keddy - 4 years ago
The call centre person I spoke to was clear and...
Seniors Funeral Insurance
Service Review
The call centre person I spoke to was clear and concise. He covered off everything that I needed to know (and more). Talking about death is not easy, but with his calm and compassionate approach, it made me feel at ease. Thanks You.
Trusted Customer - 4 years ago
Everything explained clearly. Would recommend to...
Seniors Funeral Insurance
Service Review
Everything explained clearly. Would recommend to others.
Karen Ligtenberg - 4 years ago
Everything was explained in such a manner that I fully...
Seniors Term Life Insurance
Service Review
Everything was explained in such a manner that I fully understood the process.I was treated with patience.Product meet my expectations.
Karen Miller - 4 years ago
Excellent, always rang back when she said she would...
Seniors Funeral Insurance
Service Review
excellent, always rang back when she said she would (Karen) and fully explained everything. always checked if I had any questions.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very satisfied with the team that I was dealing with very helpful polite.
Paul Kumeroa - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
It's a insurance policy that's been on mind for a long time just finding the right one was very difficult because there is many out there but very pleased with the one here thank you.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good services
Tilly Greaves - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
It helps when you get great customer service. It's great when they know their stuff. He was brilliant, patient and comfortable to talk with. Thank you Ash, I was thoroughly impressed I purchased a policy that I'm comfortable with.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Felt pressured to take a policy even though there was a 30day cooling off period. Didn't like the idea of handing over all my bank details when I hadn't decided to accept the proposed policy. The person who rang me after I cancelled couldn't even get her words out and I almost hung up. Not very professional.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
William Allan Jones - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
The person who spoke to my wife and I on the phone was polite, helpful and professional at all times. He listened to our current situation and supported us through the process of obtaining immediate cover. Documentation was emailed through straight away and we were informed the hardcopy of documents would be in the post which is greatly appreciated. The process was quick, easy and efficiently handled.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
got what i expected
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I am very impressed with the warm, friendly welcome by the staff member.
Enele Fua - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Friendly staff and clear and informative conversation.
How can we help?
To find out more about New Zealand Seniors,
speak to one of our friendly insurance specialists now