%
- Over all Percentage 94
- empty 8
Rated /5 from 360229253286 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,6022,9253,286 customer reviews.
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Reviews
1645-1656 of 3602 reviews
1645-1656 of 2925 reviews
1645-1656 of 3286 reviews
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person I spoke to was very pushy and never gave me a chance to speak. The person spoke too fast. I want to cancel the insurance.
Trusted Customer - 2 years ago
Very good
Seniors Funeral Insurance
Product Review
Service Review
Very good
Trusted Customer - 2 years ago
The service was excellent. It was lovely to speak to...
Seniors Funeral Insurance
Product Review
I found the lady that helped me thru this, she was clear and concise. I knew exactly what I needed and we talked thru it. It was also nice to talk to a human voice, this made it so much easier, especially when asking questions and getting a direct reply. I would not hesitate to recommend NZ Seniors.
Service Review
The service was excellent. It was lovely to speak to a human voice. I knew exactly what we wanted, which fitted in with your criteria. Would not hesitate to recommend NZ Seniors to anyone.
Trusted Customer - 2 years ago
I thought it was clear and well mannered.
Seniors Term Life Insurance
Product Review
Excellent service. Well mannered and clear.
Service Review
I thought it was clear and well mannered.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I phoned a week ago to get a quote, was given 3 different options. The person that l spoke to arranged to phone me back in 2 days time. Unfortunately you use an agency and unbeknown to me my phone was blocking the calls and marking them as span. I called again 6 days later and arranged to take out a policy. Today someone from your agency has tried to call me, again it was marked as spam.
Carol Osler-weppenaar - 2 years ago
Perfectly suited to our needs
Seniors Funeral Insurance
Product Review
Very helpful & professional, I felt comfortable
Service Review
Perfectly suited to our needs
Trusted Customer - 2 years ago
Good advise only wasn't offered life insurance option
Seniors Funeral Insurance
Product Review
Would of liked lower premium
Service Review
Good advise only wasn't offered life insurance option
Trusted Customer - 2 years ago
See prior comments
Seniors Funeral Insurance
Product Review
Policy & fees matched my needs well Pushed call back & Jane handled that well Also had quite from One Choice , fees & policy exactly same but I went with you guys as history of being dedicated to supporting sector & seniors
Service Review
See prior comments
Garry Gornall - 2 years ago
Excellent customer services, Covering all aspects of...
Seniors Term Life Insurance
Product Review
Excellent customer services, Covering all aspects of questions I wanted to ask. The follow up emails confirmed all which was discussed. Most impressed.
Service Review
Excellent customer services, Covering all aspects of questions I wanted to ask. The follow up emails confirmed all which was discussed. Most impressed
Trusted Customer - 2 years ago
Very precise and easy to understand
Seniors Funeral Insurance
Product Review
1st person I spoke to was excelent, he then transferred me to put a beneficiary on the policy which was supposedly done but the policy that has been sent soesn't show that person.
Service Review
Very precise and easy to understand
Leonel Santos - 2 years ago
Consultant explained it very clear
Seniors Funeral Insurance
Product Review
The consultant explained the information very clear..
Service Review
Consultant explained it very clear
Trusted Customer - 2 years ago
Great
Seniors Funeral Insurance
Product Review
really had a nice person on the phone. easy to understand
Service Review
great
Trusted Customer - 4 years ago
The lady I spoke to on the ph was really lovely giving...
Seniors Funeral Insurance
Service Review
The lady I spoke to on the ph was really lovely giving us several options to choose from. We settled ultimately on the one for us that was affordable at present.
Trusted Customer - 4 years ago
Heidi was empathic and respected the situation I was...
Seniors Funeral Insurance
Service Review
Heidi was empathic and respected the situation I was in and managed the conversation well and professionally. She provided the best service to myself and my mother.
Trusted Customer - 4 years ago
Its a number crunch sales cycle.
Seniors Term Life Insurance
Service Review
Its a number crunch sales cycle.
Trusted Customer - 4 years ago
Excellent customer experience, caring, professional...
Seniors Term Life Insurance
Service Review
Excellent customer experience, caring, professional and patient. She gave us confidence in what we were taking on. We would highly recommend NZS to our friends, family or anyone else looking for insurance products.
Natasha Nuku - 4 years ago
Very Professional, I Understood Every Word n...
Seniors Funeral Insurance
Service Review
Very Professional, I Understood Every Word n Affordable I Am Putting Partner Into This As Well n I Recommend Other People In My Family As Well Thank You All 👍😊
Christine Murray - 4 years ago
My husband and I bought funeral inxurance online. The...
Seniors Funeral Insurance
Service Review
My husband and I bought funeral inxurance online. The lady we talked to was very patient and caring as questions were asked.
Trusted Customer - 4 years ago
Excellent customer service and very polite about...
Seniors Funeral Insurance
Service Review
Excellent customer service and very polite about explaining the policy to me.
Annette Thrush - 4 years ago
Very understanding and polite
Seniors Funeral Insurance
Service Review
Very understanding and polite
Maria Tangaroa - 4 years ago
Great service no over selling, Jane let us know all we...
Seniors Funeral Insurance
Service Review
great service no over selling, Jane let us know all we needed to know.
Trusted Customer - 4 years ago
Great rapport delivery of information was easy to...
Seniors Funeral Insurance
Service Review
Great rapport delivery of information was easy to understand. Professional and friendly manner whilst answering my queries. Very satisfied with customer service experience and pleased with recommendations and options offered
June Te Kani - 4 years ago
Very informative and clear
Seniors Funeral Insurance
Service Review
very informative and clear
Allan Mcallister - 4 years ago
Great, the lady was very easy to understand with the...
Seniors Funeral Insurance
Service Review
Great, the lady was very easy to understand with the information she supplied. she was happy to answer questions. Although this survey is addressed to Mr McAllister- it was actually Mrs McAllister who complied it.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person I spoke to was very pushy and never gave me a chance to speak. The person spoke too fast. I want to cancel the insurance.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I found the lady that helped me thru this, she was clear and concise. I knew exactly what I needed and we talked thru it. It was also nice to talk to a human voice, this made it so much easier, especially when asking questions and getting a direct reply. I would not hesitate to recommend NZ Seniors.
Trusted Customer - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Excellent service. Well mannered and clear.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I phoned a week ago to get a quote, was given 3 different options. The person that l spoke to arranged to phone me back in 2 days time. Unfortunately you use an agency and unbeknown to me my phone was blocking the calls and marking them as span. I called again 6 days later and arranged to take out a policy. Today someone from your agency has tried to call me, again it was marked as spam.
Carol Osler-weppenaar - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very helpful & professional, I felt comfortable
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Would of liked lower premium
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Policy & fees matched my needs well Pushed call back & Jane handled that well Also had quite from One Choice , fees & policy exactly same but I went with you guys as history of being dedicated to supporting sector & seniors
Garry Gornall - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Excellent customer services, Covering all aspects of questions I wanted to ask. The follow up emails confirmed all which was discussed. Most impressed.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
1st person I spoke to was excelent, he then transferred me to put a beneficiary on the policy which was supposedly done but the policy that has been sent soesn't show that person.
Leonel Santos - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The consultant explained the information very clear..
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
really had a nice person on the phone. easy to understand
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