%
- Over all Percentage 94
- empty 8
Rated /5 from 367329773357 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,6732,9773,357 customer reviews.
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Reviews
1813-1824 of 3673 reviews
1813-1824 of 2977 reviews
1813-1824 of 3357 reviews
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Eric Davies - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I was always thinking about getting funeral insurance after a close brush with the Grim Reaper but never did much about it. Then someone at my work died and didn't have any insurance (at all) leaving her family to pay for her funeral which was in the region of $11k. I decided I didn't want that for my family, so I filled out the online form for a quote. About 20seconds later, I got a call and told that I could get $10k funeral insurance for about $10 per week (it was actually $10.21 or something like that). So, I signed up there and then on the phone and it was instant. The person I spoke with was friendly, I could understand what they were saying, and there was no legal jargon that I had to navigate. 10/10.
Trusted Customer - 2 years ago
Awesome
Seniors Term Life Insurance
Product Review
We went with what we could afford and we were very thankful to Jane (I think that was her name) for a very well explained interview for both of us. We will recommend this to our whanau and friends. Thank you Ivy and Basil Morgan
Service Review
Awesome
Trusted Customer - 2 years ago
Excellent service
Seniors Funeral Insurance
Product Review
Very satisfied with the team that I was dealing with very helpful polite.
Service Review
Excellent service
Paul Kumeroa - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
It's a insurance policy that's been on mind for a long time just finding the right one was very difficult because there is many out there but very pleased with the one here thank you.
Trusted Customer - 2 years ago
Good serves
Seniors Funeral Insurance
Product Review
Good services
Service Review
Good serves
Tilly Greaves - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Very impressed. Ash went that extra mile which in...
Seniors Term Life Insurance
Product Review
It helps when you get great customer service. It's great when they know their stuff. He was brilliant, patient and comfortable to talk with. Thank you Ash, I was thoroughly impressed I purchased a policy that I'm comfortable with.
Service Review
Very impressed. Ash went that extra mile which in itself sold me. He was very explanatory, making my choice in purchase great.
Trusted Customer - 2 years ago
In the beginning when I was making enquiries I thought...
Seniors Funeral Insurance
Product Review
Felt pressured to take a policy even though there was a 30day cooling off period. Didn't like the idea of handing over all my bank details when I hadn't decided to accept the proposed policy. The person who rang me after I cancelled couldn't even get her words out and I almost hung up. Not very professional.
Service Review
In the beginning when I was making enquiries I thought the agent had it all off pat. She was reading everything very quickly. The person I spoke with on the Monday to cancel seemed a bit dumb struck and he was finding it hard to accept what I was saying. Overall it was not a very good experience.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Took quite a time but. can’t realistically be...
Seniors Funeral Insurance
Product Review
Service Review
Took quite a time but. can't realistically be shortened. Interviewer knew her product and was very thorough and was clear spoken and polite. Having to give bank details over the phone is a bit worrying, particularly these days with scams.
William Allan Jones - 2 years ago
We were impressed with the quick return of a phone...
Seniors Term Life Insurance
Product Review
The person who spoke to my wife and I on the phone was polite, helpful and professional at all times. He listened to our current situation and supported us through the process of obtaining immediate cover. Documentation was emailed through straight away and we were informed the hardcopy of documents would be in the post which is greatly appreciated. The process was quick, easy and efficiently handled.
Service Review
We were impressed with the quick return of a phone call from our original email of inquiry. The man was professional, articulate, clearly understood and pleasant to talk to over the phone. He guided us through the process of our application smoothly and confidently which put us, (my wife and I) at ease with what we wanted to do. The process was not too time consuming and by the end of the conversation we had a policy in place with an email follow up and we are expecting a hard copy in the post shortly. Very impressed with the service. thank you
Trusted Customer - 4 years ago
Great Service all questions answered reassured I made...
Seniors Term Life Insurance
Service Review
Great Service all questions answered reassured I made good choices friendly informative great overview of policy very helpful.
Marissa Rufon Turnbull - 4 years ago
The sales agent was so friendly and was a pleasure to...
Seniors Funeral Insurance
Service Review
The sales agent was so friendly and was a pleasure to deal with
Gaylene Hopkins - 4 years ago
The English diction of the contact centre was hard to...
Seniors Funeral Insurance
Service Review
The English diction of the contact centre was hard to understand and spoke too quick. Lots of information to take in over the phone.
Steven Beazley - 4 years ago
Friendly phone conversation and well explained
Seniors Funeral Insurance
Service Review
Friendly phone conversation and well explained
Alice Wright - 4 years ago
Excellent service, simple, understandable process. ...
Seniors Term Life Insurance
Service Review
Excellent service, simple, understandable process. Affordable
Jean Walker - 4 years ago
The person that contacted me was efficient, he was up...
Seniors Funeral Insurance
Service Review
The person that contacted me was efficient, he was up to speed with the information and what he shared with me.
Lindsay - 4 years ago
Quick response to my request for information regarding...
Seniors Term Life Insurance
Service Review
Quick response to my request for information regarding their insurance policies. A very informative and friendly staff member who gave clear and detailed answers and portrayal of their products. Unlike my experiences with other insurance companies, I felt in no way being coerced to purchase their product. My questions were answered clearly and informative., professionally and with a courteous and friendly tone.
Trusted Customer - 4 years ago
Very quick and efficient service
Seniors Funeral Insurance
Service Review
Very quick and efficient service
Tracy Oliver - 4 years ago
Very friendly quick to respond and not pushy either
Seniors Funeral Insurance
Service Review
Very friendly quick to respond and not pushy either
Trusted Customer - 4 years ago
I found that once I started the process it was very...
Seniors Term Life Insurance
Service Review
I found that once I started the process it was very straight forward and no surprises. The customer services person was very helpful and answered all my questions.
Richard Taha - 4 years ago
Fantastic service, bought a new policy and cancelled...
Seniors Term Life Insurance
Service Review
Fantastic service, bought a new policy and cancelled another but financially better off.
Jo-Anne Griffiths - 4 years ago
Very thorough in explaining the policy and how it...
Seniors Term Life Insurance
Service Review
Very thorough in explaining the policy and how it works. Was knowledgable of the product when I asked questions.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Eric Davies - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I was always thinking about getting funeral insurance after a close brush with the Grim Reaper but never did much about it. Then someone at my work died and didn't have any insurance (at all) leaving her family to pay for her funeral which was in the region of $11k. I decided I didn't want that for my family, so I filled out the online form for a quote. About 20seconds later, I got a call and told that I could get $10k funeral insurance for about $10 per week (it was actually $10.21 or something like that). So, I signed up there and then on the phone and it was instant. The person I spoke with was friendly, I could understand what they were saying, and there was no legal jargon that I had to navigate. 10/10.
Trusted Customer - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
We went with what we could afford and we were very thankful to Jane (I think that was her name) for a very well explained interview for both of us. We will recommend this to our whanau and friends. Thank you Ivy and Basil Morgan
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very satisfied with the team that I was dealing with very helpful polite.
Paul Kumeroa - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
It's a insurance policy that's been on mind for a long time just finding the right one was very difficult because there is many out there but very pleased with the one here thank you.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good services
Tilly Greaves - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
It helps when you get great customer service. It's great when they know their stuff. He was brilliant, patient and comfortable to talk with. Thank you Ash, I was thoroughly impressed I purchased a policy that I'm comfortable with.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Felt pressured to take a policy even though there was a 30day cooling off period. Didn't like the idea of handing over all my bank details when I hadn't decided to accept the proposed policy. The person who rang me after I cancelled couldn't even get her words out and I almost hung up. Not very professional.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
William Allan Jones - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
The person who spoke to my wife and I on the phone was polite, helpful and professional at all times. He listened to our current situation and supported us through the process of obtaining immediate cover. Documentation was emailed through straight away and we were informed the hardcopy of documents would be in the post which is greatly appreciated. The process was quick, easy and efficiently handled.
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