%
- Over all Percentage 94
- empty 8
Rated /5 from 284624672531 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,8462,4672,531 customer reviews.
Authentic reviews powered by Feefo
Reviews
1813-1824 of 2846 reviews
1813-1824 of 2467 reviews
1813-1824 of 2531 reviews
Trusted Customer - 4 years ago
A very long wait time to get to talk to a human voice....
Seniors Funeral Insurance
Service Review
A very long wait time to get to talk to a human voice. I rang to cancel my husbands policy as he has passed away. He passed under the 12 month threshold. I was asked to provide a death certificate in order to cancel the policy. This is rediculous as they are not issued for up to 6 weeks after the death has been registerd. Effectively this would have meant 3 more fortnightly payments. If a person rings to cancel a policy for whatever reason they should not have to even give a reason and certainly should not be part of the ceasation process. Sending an email confirmation without a reason should be sufficient.
Trusted Customer - 4 years ago
Thorough communication with step by step confirmations...
Seniors Funeral Insurance
Product Review
superior to packages of competitors
Service Review
thorough communication with step by step confirmations of detail being understood
Agnes - 4 years ago
Well presented & very informative
Seniors Funeral Insurance
Product Review
Knew it all informative enjoyed the agent
Service Review
Well presented & very informative
Bob Ong - 4 years ago
Dee was exceptionally conversant, professional,...
Seniors Funeral Insurance
Product Review
It's a good package for a good sent off. ☺
Service Review
Dee was exceptionally conversant, professional, friendly and knowledgeable. Totally impressed to accept her offer.
Tina Tepania - 4 years ago
Great service, very easy to understand and confidant...
Seniors Funeral Insurance
Product Review
Policy seems great and safeguards my whanau when I am gone
Service Review
Great service, very easy to understand and confidant in all answers to my questions. Awesome experience
Joseph Strickland - 4 years ago
Customer service was on the medium to fast, and being...
Seniors Funeral Insurance
Product Review
Needed to be done for my family and myself to know that this is taken care of.
Service Review
Customer service was on the medium to fast, and being over the phone a bit daunting. Having no documentation to look at while listening to the operator/ team member was a lot of information to take in. I was not happy with giving banking information I feel there needs to be a better solution.
Trusted Customer - 4 years ago
Fast and easy process..Thank you
Seniors Funeral Insurance
Product Review
Affordable and convenient with your budget
Service Review
Fast and easy process..Thank you
Mafoaaeatakiheatamai Takitaki - 4 years ago
Very kind and patient with me
Seniors Funeral Insurance
Product Review
i'm glad they would cover me, i'm glad i rang and queried
Service Review
very kind and patient with me
Debbie Skipper - 4 years ago
They are great. They were clear about the policy what...
Seniors Funeral Insurance
Product Review
I was happy with the premium what I'm paying every fortnight on Wednesdays, they are awesome. Thanks. I needed to get insurance if anything happens to me.
Service Review
They are great. They were clear about the policy what they explain, and I was happy they didn't ask any medical questions as well.
Trusted Customer - 4 years ago
Excellent customer service, and advise
Seniors Funeral Insurance
Product Review
Too soon to comment, as policy just nee
Service Review
Excellent customer service, and advise
Aimee Hustwick - 4 years ago
Everything they never asked any questions I am very...
Seniors Funeral Insurance
Product Review
Because I found that it is super affordable
Service Review
Everything they never asked any questions I am very happy
Trusted Customer - 4 years ago
Great customer service, understandable, felt...
Seniors Funeral Insurance
Service Review
Great customer service, understandable, felt comfortable during the application process
Edwin Proffitt - 5 years ago
Fantastic service Karen was amazing bright, bubbly and...
Seniors Funeral Insurance
Service Review
Fantastic service Karen was amazing bright, bubbly and extremely helpful
Trusted Customer - 5 years ago
Awesome customer service excellent coverage of the...
Seniors Funeral Insurance
Service Review
Awesome customer service excellent coverage of the policy the lady was so easy to talk with 1 of the reasons i have purchased my policy thanks so much Kind Regards Mrs Rawhiti
Muhammad Naveed Hamid - 5 years ago
Excellent services
Seniors Funeral Insurance
Service Review
excellent services
Cheryl Bradshaw - 5 years ago
They explained eveything that i can understand and...
Seniors Funeral Insurance
Service Review
They explained eveything that i can understand and very pleasant to talk to if ever i did have a problam i can ring back anytime to talk to them
Michael Jujnovich - 5 years ago
With lots of patience, all of our questions were...
Seniors Funeral Insurance
Service Review
With lots of patience, all of our questions were answered fully, not over the top pushy sales techniques, we found this a very good experience.
Bernadette - 5 years ago
He explained everything throughly and double checked...
Seniors Funeral Insurance
Service Review
He explained everything throughly and double checked that I understood what I was getting in my policy and my options if I should change my mind, I felt I made the right decision in applying for this policy after speaking with him.
Trusted Customer - 5 years ago
Very helpful and friendly. Explained in an efficient...
Seniors Funeral Insurance
Service Review
Very helpful and friendly. Explained in an efficient manner, also personable and listened to what i had to say. Laughed at my jokes.
Trusted Customer - 5 years ago
He was patient - I was attending a funeral - he called...
Seniors Funeral Insurance
Service Review
He was patient - I was attending a funeral - he called me back later. Then my mum had a stroke (recovered) so my discussion with him was garbled so we arranged for him to call back the next week which he did so I was appreciative of his apathy and persistence
Janelle Skeggs - 5 years ago
Very friendly and explained everything very well
Seniors Funeral Insurance
Service Review
very friendly and explained everything very well
Rangiwhakaoma Te Tomo - 5 years ago
Excellent Customer Service, well spoken and very...
Seniors Funeral Insurance
Service Review
Excellent Customer Service, well spoken and very knowledgeable.
Andrew Scott - 5 years ago
It was great
Seniors Funeral Insurance
Service Review
It was great
Trusted Customer - 5 years ago
Zac was his name..he was comfortable to talk with....
Seniors Funeral Insurance
Service Review
Zac was his name..he was comfortable to talk with. Showed professionalism and always asked me if I understood what he just finished saying or asked me if I had questions.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Okay to good. May not proceed
Andrew G Stewart - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
No one or one thing for that matter is perfect.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Gives me peace of mind knowing my family will have money for my funeral
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I like the product we purchase
Stephen Philip Jones - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Earlier comments cover this.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I'm happy that my family will be happy
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Was able to purchase the amount of cover required for my needs with no pressure,
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very affordable and easy to understand
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
A feeling of satisfaction knowing that my funeral costs will be taken care of and more importantly one less burden my children have to worry about.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Sounds good will wait and see
Elaine Cage - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I was very satisfied with everything
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
My purchase has given me piece of mind for when I pass
How can we help?
To find out more about New Zealand Seniors,
speak to one of our friendly insurance specialists now