%
- Over all Percentage 94
- empty 8
Rated /5 from 285124702535 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,8512,4702,535 customer reviews.
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Reviews
1813-1824 of 2851 reviews
1813-1824 of 2470 reviews
1813-1824 of 2535 reviews
Peter Andrew Campbell - 4 years ago
Did awesome job an would reccomend to others 100%
Seniors Funeral Insurance
Service Review
did awesome job an would reccomend to others 100%
Christopher David Stock - 4 years ago
May have got 5 but the whole process is long winded ,...
Seniors Funeral Insurance
Service Review
May have got 5 but the whole process is long winded , no fault of the Caller ,
Trusted Customer - 4 years ago
I received a phone call within 10 minutes of...
Seniors Funeral Insurance
Product Review
The policy offered is excellent and affordable and the cost is very competitive.
Service Review
I received a phone call within 10 minutes of requesting a quote. The Lady I spoke to was informative, professional and friendly. The process was so simple.
Carol Takua Waa - 4 years ago
I have answered that , the lady I spoke to was very...
Seniors Funeral Insurance
Product Review
Because people never think about how much funerals will cost a family when they leave this Earth .
Service Review
I have answered that , the lady I spoke to was very friendly and made sure I understood what she was saying..
Trusted Customer - 4 years ago
A very long wait time to get to talk to a human voice....
Seniors Funeral Insurance
Service Review
A very long wait time to get to talk to a human voice. I rang to cancel my husbands policy as he has passed away. He passed under the 12 month threshold. I was asked to provide a death certificate in order to cancel the policy. This is rediculous as they are not issued for up to 6 weeks after the death has been registerd. Effectively this would have meant 3 more fortnightly payments. If a person rings to cancel a policy for whatever reason they should not have to even give a reason and certainly should not be part of the ceasation process. Sending an email confirmation without a reason should be sufficient.
Trusted Customer - 4 years ago
Thorough communication with step by step confirmations...
Seniors Funeral Insurance
Product Review
superior to packages of competitors
Service Review
thorough communication with step by step confirmations of detail being understood
Agnes - 4 years ago
Well presented & very informative
Seniors Funeral Insurance
Product Review
Knew it all informative enjoyed the agent
Service Review
Well presented & very informative
Bob Ong - 4 years ago
Dee was exceptionally conversant, professional,...
Seniors Funeral Insurance
Product Review
It's a good package for a good sent off. ☺
Service Review
Dee was exceptionally conversant, professional, friendly and knowledgeable. Totally impressed to accept her offer.
Tina Tepania - 4 years ago
Great service, very easy to understand and confidant...
Seniors Funeral Insurance
Product Review
Policy seems great and safeguards my whanau when I am gone
Service Review
Great service, very easy to understand and confidant in all answers to my questions. Awesome experience
Joseph Strickland - 4 years ago
Customer service was on the medium to fast, and being...
Seniors Funeral Insurance
Product Review
Needed to be done for my family and myself to know that this is taken care of.
Service Review
Customer service was on the medium to fast, and being over the phone a bit daunting. Having no documentation to look at while listening to the operator/ team member was a lot of information to take in. I was not happy with giving banking information I feel there needs to be a better solution.
Trusted Customer - 4 years ago
Fast and easy process..Thank you
Seniors Funeral Insurance
Product Review
Affordable and convenient with your budget
Service Review
Fast and easy process..Thank you
Mafoaaeatakiheatamai Takitaki - 4 years ago
Very kind and patient with me
Seniors Funeral Insurance
Product Review
i'm glad they would cover me, i'm glad i rang and queried
Service Review
very kind and patient with me
Alan Cains - 5 years ago
The agent explained everything clearly. The process...
Seniors Funeral Insurance
Service Review
The agent explained everything clearly. The process was seamless.
Trusted Customer - 5 years ago
Victor was great. He appeared to be very transparent....
Seniors Funeral Insurance
Service Review
Victor was great. He appeared to be very transparent. Answered all questions I had. I'm yet to go through the policy, but great customer service.
Uddhav Adhikary - 5 years ago
Told everything clearly and listened
Seniors Funeral Insurance
Service Review
Told everything clearly and listened
Edwin Proffitt - 5 years ago
Fantastic service Karen was amazing bright, bubbly and...
Seniors Funeral Insurance
Service Review
Fantastic service Karen was amazing bright, bubbly and extremely helpful
Trusted Customer - 5 years ago
Awesome customer service excellent coverage of the...
Seniors Funeral Insurance
Service Review
Awesome customer service excellent coverage of the policy the lady was so easy to talk with 1 of the reasons i have purchased my policy thanks so much Kind Regards Mrs Rawhiti
Muhammad Naveed Hamid - 5 years ago
Excellent services
Seniors Funeral Insurance
Service Review
excellent services
Cheryl Bradshaw - 5 years ago
They explained eveything that i can understand and...
Seniors Funeral Insurance
Service Review
They explained eveything that i can understand and very pleasant to talk to if ever i did have a problam i can ring back anytime to talk to them
Michael Jujnovich - 5 years ago
With lots of patience, all of our questions were...
Seniors Funeral Insurance
Service Review
With lots of patience, all of our questions were answered fully, not over the top pushy sales techniques, we found this a very good experience.
Bernadette - 5 years ago
He explained everything throughly and double checked...
Seniors Funeral Insurance
Service Review
He explained everything throughly and double checked that I understood what I was getting in my policy and my options if I should change my mind, I felt I made the right decision in applying for this policy after speaking with him.
Trusted Customer - 5 years ago
Very helpful and friendly. Explained in an efficient...
Seniors Funeral Insurance
Service Review
Very helpful and friendly. Explained in an efficient manner, also personable and listened to what i had to say. Laughed at my jokes.
Trusted Customer - 5 years ago
He was patient - I was attending a funeral - he called...
Seniors Funeral Insurance
Service Review
He was patient - I was attending a funeral - he called me back later. Then my mum had a stroke (recovered) so my discussion with him was garbled so we arranged for him to call back the next week which he did so I was appreciative of his apathy and persistence
Janelle Skeggs - 5 years ago
Very friendly and explained everything very well
Seniors Funeral Insurance
Service Review
very friendly and explained everything very well
Jackie Raukura - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Easy no stress now we have piece of mind
Raewyn Geary - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very affordable insurance..
Larry Donnell - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The cost is no better than whats being offered by other providers......I would have thought that being a seniors web sight you may have been a little more competitive on the cost.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
My policy was just what I needed to provide a sensible approach to helping my daughter when she will need it the most.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Okay to good. May not proceed
Andrew G Stewart - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
No one or one thing for that matter is perfect.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Gives me peace of mind knowing my family will have money for my funeral
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I like the product we purchase
Stephen Philip Jones - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Earlier comments cover this.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I'm happy that my family will be happy
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Was able to purchase the amount of cover required for my needs with no pressure,
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very affordable and easy to understand
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