%
- Over all Percentage 94
- empty 8
Rated /5 from 365429603338 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,6542,9603,338 customer reviews.
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Reviews
1801-1812 of 3654 reviews
1801-1812 of 2960 reviews
1801-1812 of 3338 reviews
Trusted Customer - 2 years ago
In the beginning when I was making enquiries I thought...
Seniors Funeral Insurance
Product Review
Felt pressured to take a policy even though there was a 30day cooling off period. Didn't like the idea of handing over all my bank details when I hadn't decided to accept the proposed policy. The person who rang me after I cancelled couldn't even get her words out and I almost hung up. Not very professional.
Service Review
In the beginning when I was making enquiries I thought the agent had it all off pat. She was reading everything very quickly. The person I spoke with on the Monday to cancel seemed a bit dumb struck and he was finding it hard to accept what I was saying. Overall it was not a very good experience.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Took quite a time but. can’t realistically be...
Seniors Funeral Insurance
Product Review
Service Review
Took quite a time but. can't realistically be shortened. Interviewer knew her product and was very thorough and was clear spoken and polite. Having to give bank details over the phone is a bit worrying, particularly these days with scams.
William Allan Jones - 2 years ago
We were impressed with the quick return of a phone...
Seniors Term Life Insurance
Product Review
The person who spoke to my wife and I on the phone was polite, helpful and professional at all times. He listened to our current situation and supported us through the process of obtaining immediate cover. Documentation was emailed through straight away and we were informed the hardcopy of documents would be in the post which is greatly appreciated. The process was quick, easy and efficiently handled.
Service Review
We were impressed with the quick return of a phone call from our original email of inquiry. The man was professional, articulate, clearly understood and pleasant to talk to over the phone. He guided us through the process of our application smoothly and confidently which put us, (my wife and I) at ease with what we wanted to do. The process was not too time consuming and by the end of the conversation we had a policy in place with an email follow up and we are expecting a hard copy in the post shortly. Very impressed with the service. thank you
Trusted Customer - 2 years ago
Got what i expected
Seniors Funeral Insurance
Product Review
got what i expected
Service Review
got what i expected
Trusted Customer - 2 years ago
Very productive
Seniors Funeral Insurance
Product Review
I am very impressed with the warm, friendly welcome by the staff member.
Service Review
Very productive
Enele Fua - 2 years ago
Very clear, productive discussion with the staff over...
Seniors Funeral Insurance
Product Review
Friendly staff and clear and informative conversation.
Service Review
Very clear, productive discussion with the staff over the phone.
Joyce Clarke - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The man was very nice, he explained the policy in good detail, he accommodated the policy to what I could afford, and was pleased with that.
Service Review
Trusted Customer - 2 years ago
Options very well explained. Easily understood.
Seniors Funeral Insurance
Product Review
Cover fully explained in a clear manner.
Service Review
Options very well explained. Easily understood.
Trusted Customer - 2 years ago
Great cover happy with service. Thanks.
Seniors Funeral Insurance
Product Review
Good conversation on the phone happy with offer.
Service Review
Great cover happy with service. Thanks.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Jean Walker - 4 years ago
The person that contacted me was efficient, he was up...
Seniors Funeral Insurance
Service Review
The person that contacted me was efficient, he was up to speed with the information and what he shared with me.
Lindsay - 4 years ago
Quick response to my request for information regarding...
Seniors Term Life Insurance
Service Review
Quick response to my request for information regarding their insurance policies. A very informative and friendly staff member who gave clear and detailed answers and portrayal of their products. Unlike my experiences with other insurance companies, I felt in no way being coerced to purchase their product. My questions were answered clearly and informative., professionally and with a courteous and friendly tone.
Trusted Customer - 4 years ago
Very quick and efficient service
Seniors Funeral Insurance
Service Review
Very quick and efficient service
Tracy Oliver - 4 years ago
Very friendly quick to respond and not pushy either
Seniors Funeral Insurance
Service Review
Very friendly quick to respond and not pushy either
Trusted Customer - 4 years ago
I found that once I started the process it was very...
Seniors Term Life Insurance
Service Review
I found that once I started the process it was very straight forward and no surprises. The customer services person was very helpful and answered all my questions.
Richard Taha - 4 years ago
Fantastic service, bought a new policy and cancelled...
Seniors Term Life Insurance
Service Review
Fantastic service, bought a new policy and cancelled another but financially better off.
Jo-Anne Griffiths - 4 years ago
Very thorough in explaining the policy and how it...
Seniors Term Life Insurance
Service Review
Very thorough in explaining the policy and how it works. Was knowledgable of the product when I asked questions.
George Money - 4 years ago
Be sure you're clients amount insured for is what you...
Seniors Funeral Insurance
Service Review
Be sure you're clients amount insured for is what you quote.
Kevin Hansen - 4 years ago
Very good and helpful
Seniors Funeral Insurance
Service Review
Very good and helpful
Mark Sherwood - 4 years ago
Very helpful.easy to understand
Seniors Funeral Insurance
Service Review
Very helpful.easy to understand
Sandra Scott - 4 years ago
Excellent service and well explained.
Seniors Funeral Insurance
Service Review
Excellent service and well explained.
Darryl Yaxley - 4 years ago
Very good and clear
Seniors Funeral Insurance
Service Review
very good and clear
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Felt pressured to take a policy even though there was a 30day cooling off period. Didn't like the idea of handing over all my bank details when I hadn't decided to accept the proposed policy. The person who rang me after I cancelled couldn't even get her words out and I almost hung up. Not very professional.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
William Allan Jones - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
The person who spoke to my wife and I on the phone was polite, helpful and professional at all times. He listened to our current situation and supported us through the process of obtaining immediate cover. Documentation was emailed through straight away and we were informed the hardcopy of documents would be in the post which is greatly appreciated. The process was quick, easy and efficiently handled.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
got what i expected
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I am very impressed with the warm, friendly welcome by the staff member.
Enele Fua - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Friendly staff and clear and informative conversation.
Joyce Clarke - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The man was very nice, he explained the policy in good detail, he accommodated the policy to what I could afford, and was pleased with that.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Cover fully explained in a clear manner.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good conversation on the phone happy with offer.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
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