%
- Over all Percentage 94
- empty 8
Rated /5 from 375030313434 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,7503,0313,434 customer reviews.
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Reviews
1789-1800 of 3750 reviews
1789-1800 of 3031 reviews
1789-1800 of 3434 reviews
Trusted Customer - 2 years ago
I am very happy to give feedback about the service I...
Seniors Funeral Insurance
Product Review
Although my funeral insurance is not a huge amount its good to know that I can make changes to increase or have 30 days to cancel if I want to.
Service Review
I am very happy to give feedback about the service I received which was done in a professional manner. I was given choices to say yes or no and always assured I understood our conversation.
William Haimona - 2 years ago
Well at the moment everything should be alright in the...
Seniors Funeral Insurance
Product Review
Service Review
well at the moment everything should be alright in the coming years
Trusted Customer - 2 years ago
Excellent.
Seniors Funeral Insurance
Product Review
Options readily offered. Easy to complete the process to join seniors funeral service. Explanations thorough well understood. Friendly customer service.
Service Review
Excellent.
Trusted Customer - 2 years ago
Attentive and great listening skills with Jay (?) who...
Seniors Funeral Insurance
Product Review
Excellent policy conditions compared to the cover we previously had tor about 22 years, only disadvantage is there is no cover for funeral costs for the first 12 months, I guess we don't die in that period.
Service Review
Attentive and great listening skills with Jay (?) who helped and advised as we progressed through, I had quite a few questions as I have not had to delve with this with our previous cover for 22 years so just wanted to ensure i understood cover, Jay was very patient and i felt that she really listened and therefore able to provide answers accordingly.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person I spoke to was very pushy and never gave me a chance to speak. The person spoke too fast. I want to cancel the insurance.
Trusted Customer - 2 years ago
Very good
Seniors Funeral Insurance
Product Review
Service Review
Very good
Trusted Customer - 2 years ago
The service was excellent. It was lovely to speak to...
Seniors Funeral Insurance
Product Review
I found the lady that helped me thru this, she was clear and concise. I knew exactly what I needed and we talked thru it. It was also nice to talk to a human voice, this made it so much easier, especially when asking questions and getting a direct reply. I would not hesitate to recommend NZ Seniors.
Service Review
The service was excellent. It was lovely to speak to a human voice. I knew exactly what we wanted, which fitted in with your criteria. Would not hesitate to recommend NZ Seniors to anyone.
Trusted Customer - 2 years ago
I thought it was clear and well mannered.
Seniors Term Life Insurance
Product Review
Excellent service. Well mannered and clear.
Service Review
I thought it was clear and well mannered.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I phoned a week ago to get a quote, was given 3 different options. The person that l spoke to arranged to phone me back in 2 days time. Unfortunately you use an agency and unbeknown to me my phone was blocking the calls and marking them as span. I called again 6 days later and arranged to take out a policy. Today someone from your agency has tried to call me, again it was marked as spam.
Carol Osler-weppenaar - 2 years ago
Perfectly suited to our needs
Seniors Funeral Insurance
Product Review
Very helpful & professional, I felt comfortable
Service Review
Perfectly suited to our needs
Trusted Customer - 2 years ago
Good advise only wasn't offered life insurance option
Seniors Funeral Insurance
Product Review
Would of liked lower premium
Service Review
Good advise only wasn't offered life insurance option
Trusted Customer - 2 years ago
See prior comments
Seniors Funeral Insurance
Product Review
Policy & fees matched my needs well Pushed call back & Jane handled that well Also had quite from One Choice , fees & policy exactly same but I went with you guys as history of being dedicated to supporting sector & seniors
Service Review
See prior comments
Trusted Customer - 4 years ago
Good communication and easy to subscribe
Seniors Funeral Insurance
Service Review
Good communication and easy to subscribe
Gary Buffett - 4 years ago
The application was easy hassle free and informative....
Seniors Funeral Insurance
Service Review
The application was easy hassle free and informative. It was well explained and quick to my needs.
Sylvia Mckenna - 4 years ago
The young man (he sounded young) who I spoke to was...
Seniors Funeral Insurance
Service Review
The young man (he sounded young) who I spoke to was very helpful and understanding. Plus he was a speaker of English as his first language so we could understand each other. He gave me plenty of information. And yes I would tell my friends. Must add I cannot stand your ads on the telly.
Justine Neumann - 4 years ago
Very good and easily to understand ex claimed things...
Seniors Funeral Insurance
Service Review
very good and easily to understand ex claimed things well and honest
Peter Miller - 4 years ago
Excellant could not fault it
Seniors Funeral Insurance
Service Review
excellant could not fault it
Anthony Guthrie - 4 years ago
Absolutely great customer service. Everything...
Seniors Funeral Insurance
Service Review
Absolutely great customer service. Everything explained in detail. A plan tailored for my needs and very friendly.
Michelle Skeen - 4 years ago
Very thorough friendly service cheerful manner and...
Seniors Funeral Insurance
Service Review
Very thorough friendly service cheerful manner and interested in my needs
Tau Rangimaria Houhuia Heke - 4 years ago
Allowed time to read all that was stated by your...
Seniors Funeral Insurance
Service Review
Allowed time to read all that was stated by your customer service team. Touched on all policy's that helped me to understand. Was very economical for first time policy owners. Would share this experience with friends of my age group, definitely.
Colin - 4 years ago
Excellent overall information given to enable a...
Seniors Funeral Insurance
Service Review
Excellent overall information given to enable a commitment on line
Hayden Kawenga - 4 years ago
They explain everything care
Seniors Funeral Insurance
Service Review
They explain everything care
Trusted Customer - 4 years ago
Very excellent service and polite also made me feel...
Seniors Funeral Insurance
Service Review
Very excellent service and polite also made me feel good about the policy.
Brent Coburn - 4 years ago
I had asked around other companies and I had the best...
Seniors Funeral Insurance
Service Review
I had asked around other companies and I had the best response and assistance from NZ Seniors.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Although my funeral insurance is not a huge amount its good to know that I can make changes to increase or have 30 days to cancel if I want to.
William Haimona - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Options readily offered. Easy to complete the process to join seniors funeral service. Explanations thorough well understood. Friendly customer service.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent policy conditions compared to the cover we previously had tor about 22 years, only disadvantage is there is no cover for funeral costs for the first 12 months, I guess we don't die in that period.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person I spoke to was very pushy and never gave me a chance to speak. The person spoke too fast. I want to cancel the insurance.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I found the lady that helped me thru this, she was clear and concise. I knew exactly what I needed and we talked thru it. It was also nice to talk to a human voice, this made it so much easier, especially when asking questions and getting a direct reply. I would not hesitate to recommend NZ Seniors.
Trusted Customer - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Excellent service. Well mannered and clear.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I phoned a week ago to get a quote, was given 3 different options. The person that l spoke to arranged to phone me back in 2 days time. Unfortunately you use an agency and unbeknown to me my phone was blocking the calls and marking them as span. I called again 6 days later and arranged to take out a policy. Today someone from your agency has tried to call me, again it was marked as spam.
Carol Osler-weppenaar - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very helpful & professional, I felt comfortable
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Would of liked lower premium
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Policy & fees matched my needs well Pushed call back & Jane handled that well Also had quite from One Choice , fees & policy exactly same but I went with you guys as history of being dedicated to supporting sector & seniors
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