%
- Over all Percentage 94
- empty 8
Rated /5 from 218720641871 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1872,0641,871 customer reviews.
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Reviews
1789-1800 of 2187 reviews
1789-1800 of 2064 reviews
1789-1800 of 1871 reviews
Daphne Coats - 5 years ago
You would have gained 5 stars if I had not been...
Seniors Funeral Insurance
Product Review
I'm not purchasing due to being pressured into buying when all I wanted was a quote. IF I had received a quote only, I would have been calling back on Friday to make my first payment - not now though. I don't like being pressured into something and all I wanted yesterday was a quote
Service Review
You would have gained 5 stars if I had not been ignored when I said I wanted to think about it - I need to see if my RETIREMENT income can cope with the premiums, not my current income, but I wasn't allowed the paperwork on the quote until I gave my bank account number and a date to take the first premium. THEREFORE I will NOT be progressing further with this application. The young lady I spoke with was lovely not her fault that the high pressure needs to be applied at the end of the quote as all I asked for was A QUOTE!!!!!!!!!! Very disappointed :(
Trusted Customer - 5 years ago
The customer service person on the phone made the...
Seniors Funeral Insurance
Product Review
The benefits with the funural plan were very hood
Service Review
The customer service person on the phone made the experience pleasant and simple
Trusted Customer - 5 years ago
The person I spoke to was polite and patient. He did...
Seniors Funeral Insurance
Product Review
It is an excellent product that I bought within a short amount of time by phone call. I had filled in an inquiry form and was immediately rung up to follow up, which I thought was good service.
Service Review
The person I spoke to was polite and patient. He did not mind repeating for me some of the more complex questions. He also didn't mind answering additional questions I asked him.
Trusted Customer - 5 years ago
Very helpful the customers services guy new his stuff...
Seniors Funeral Insurance
Product Review
Very good services
Service Review
Very helpful the customers services guy new his stuff and answered all my questions when asked. Yes I would recommend them to others.
Brian Manchester - 5 years ago
The adviser was very polite very detailed in...
Seniors Funeral Insurance
Product Review
I like the benefits the policy has to offer
Service Review
The adviser was very polite very detailed in explaining all benefits of the policy
Judith Sail - 5 years ago
Excellent communications with staff member, provided...
Seniors Funeral Insurance
Product Review
Seems like a good deal with the provisions offered
Service Review
Excellent communications with staff member, provided clear, prompt information and options and gave us time to consider our decision.
Laureen Wass - 5 years ago
Hi there i was amazed at how friendly you were, You...
Seniors Funeral Insurance
Product Review
Hi first of all thankyou so much for your wonderful service. You have given me peace of mind now and im really happy. I have saved 40.00 dollars a month now and that is really amazing. I have told a friend about your service and she will be getting intouch with you. I will telling anyone who is interested in your service. Thankyou so much. Laureen Wass
Service Review
Hi there i was amazed at how friendly you were, You explained everything realIy well and i understood it all. You are so cheap and we have now saved $)40.00 dollars a month.I have told a friend about your service and she is going to be in touch with you.Thanks so much i now have peace of mind
Trusted Customer - 5 years ago
Good service
Seniors Funeral Insurance
Product Review
Not a good feed back need to update or change
Service Review
Good service
Trusted Customer - 5 years ago
Victor was excellent and extremely helpful
Seniors Funeral Insurance
Product Review
Excellent service and exactly what I need
Service Review
Victor was excellent and extremely helpful
Trusted Customer - 5 years ago
We recently decided to get funeral cover for our...
Seniors Funeral Insurance
Product Review
Affordable
Service Review
We recently decided to get funeral cover for our mother and it wasn't even a question with who as the advice, guidance and respect we received was amazing. It's definitely hard making these sort of decisions especially when it's your mother, however we're happy knowing that things will be sorted and it's a huge weight of our shoulders. Thanks to New Zealand Seniors
Richard Sidney Travers - 5 years ago
The Young Lady Monica who dealt with my application...
Seniors Funeral Insurance
Service Review
The Young Lady Monica who dealt with my application was very professional, Very Pleasant and used language that made it easy to understand. She did not rush me and made me feel that I meant something to her . Can you please pass on my best wishes to her. All the best to you all.
Trusted Customer - 5 years ago
Too many phone calls. When we asked for a specific...
Seniors Funeral Insurance
Product Review
Policy is exactly what we wanted
Service Review
Too many phone calls. When we asked for a specific time it was very annoying to get calls we'll outside of these times
Trusted Customer - 6 years ago
Treated well with information regarding funeral...
Seniors Funeral Insurance
Service Review
Treated well with information regarding funeral insurance sales rep was very helpful
Brian Malzard - 6 years ago
Very friendly and helpful and explained every thing we...
Seniors Funeral Insurance
Service Review
very friendly and helpful and explained every thing we wanted to know
Trusted Customer - 6 years ago
I would (and have) recommend this service. Helpful...
Seniors Funeral Insurance
Service Review
I would (and have) recommend this service. Helpful customer service.
John Lamb - 6 years ago
Knew their product!
Seniors Funeral Insurance
Service Review
Knew their product!
Debra Anderson - 6 years ago
Really friendly and knowledgeable
Seniors Funeral Insurance
Service Review
Really friendly and knowledgeable
Trusted Customer - 6 years ago
I received a phone call from the sales rep within...
Seniors Funeral Insurance
Service Review
I received a phone call from the sales rep within minutes of completing the request for a quote. She was extremely helpful and explained everything clearly. Yes, I will be recommending NZ Seniors to my friends.
Trusted Customer - 6 years ago
Funeral Insurance.. excellent.
Seniors Funeral Insurance
Service Review
Funeral Insurance.. excellent.
Michael Mcintyre - 6 years ago
The information i received was good and precise, easy...
Seniors Funeral Insurance
Service Review
the information i received was good and precise, easy to understand and your staff are very helpfull
Trusted Customer - 6 years ago
I liked them because they are very friendly to talk...
Seniors Funeral Insurance
Service Review
I liked them because they are very friendly to talk to, and didnt try to change my mind.
Freda Wendy Hopping - 6 years ago
Every thing was well explained to me. The consultant...
Seniors Funeral Insurance
Service Review
Every thing was well explained to me. The consultant was very understanding when my phone went down and she called back straight away.
William Ormerod - 6 years ago
Very efficient
Seniors Funeral Insurance
Service Review
Very efficient
Trusted Customer - 6 years ago
Did not call back at the recommended time slot more...
Seniors Funeral Insurance
Service Review
did not call back at the recommended time slot more than twice. Sheer luck Michael was home when did get call back as normally would have been at work. emails addressed to Mr Graeme not Mr Michael Yorke
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It covered all that I required
Matene Mihaka - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good explanation on all insurances... lovely lady as well. Very patient
Joy Love - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Sold me exactly what I wanted and explained everything in easy to follow terms and conditions.
Dennis Searle - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The purchase was via telephone conversation. I would of preferred to do it in writing where I could of kept a copy for my records.
Roy Mclellan - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I did in part one of this survey
Lesley Wilson - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
seems like a good deal and reasonable
Ronda Tatnell - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Have been considering several options and this appeared to me to be the best suited for me
Janis Graham - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great value for money and so worth it for my family who wont have to pay for my funeral
Glenda Mitchell - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Just the type of insurance I wanted
Robert John Harvey - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because I've only just bought into it and am therefore unqualified to give a full review, I feel.
Marlene Crabtree - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Outstanding service. Thank you to Rebbeca whom I spoke to on the phone today.
Annette White - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It's a new product ( to me ) so I'm still processing how it all fits together
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