%
- Over all Percentage 94
- empty 8
Rated /5 from 267323592357 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,6732,3592,357 customer reviews.
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Reviews
1789-1800 of 2673 reviews
1789-1800 of 2359 reviews
1789-1800 of 2357 reviews
Trusted Customer - 4 years ago
Clearly explained and very uncomplicated, questions I...
Seniors Funeral Insurance
Product Review
The cover suited my needs at this time and consultant was friendly an explained every queries I had perfectly, am happy with what I have chosen.
Service Review
Clearly explained and very uncomplicated, questions I asked were well an confidently explained thankyou so much for your time
Joyce Whanau - 4 years ago
Rangimarie Whanau
Seniors Funeral Insurance
Product Review
Gender: Male didn't force plans upon me, 100% accommodating felt comfortable when explaining, This process is scary - its your Funeral after all. Customer service deserved and excellence.
Service Review
Rangimarie Whanau
Lynne Phillips - 4 years ago
Very prompt response to my request for a quote and...
Seniors Funeral Insurance
Product Review
Heidi was able to give me options to suit what I wanted and could afford
Service Review
Very prompt response to my request for a quote and such a lovely lady called Heidi. So very helpful and a joy to speak with.
Trusted Customer - 5 years ago
Too much too fast to take in but yes would recommend...
Seniors Funeral Insurance
Product Review
Until I read the policy i am rating as above
Service Review
Too much too fast to take in but yes would recommend to others person on phone very pleasent
Michael Truman - 5 years ago
Full, comprehendible information supplied at initial...
Seniors Funeral Insurance
Product Review
It seems to be a fair and valuable product. Gives great peace of mind, knowing that the family will not have to fund my funeral. I would recommend it to others.
Service Review
Full, comprehendible information supplied at initial inquiry. Timely follow-up. Pleasant, relatable sales rep.
Paul Martin - 5 years ago
Good phone manner and explained everything clear
Seniors Funeral Insurance
Product Review
good for my situation i dont know what you mean
Service Review
good phone manner and explained everything clear
Michael Dawson - 5 years ago
Most impressed by the lady I dealt with. She was...
Seniors Funeral Insurance
Product Review
The type of insurance funeral is the best around. Leaves other companies in the dust for what you require.
Service Review
Most impressed by the lady I dealt with. She was warming to all subjects discussed. Her professionalism was of a very high standard and answered any questions promptly.
Trusted Customer - 5 years ago
Excellent communications and friendly staff. ...
Seniors Funeral Insurance
Product Review
Awesome customer service.
Service Review
Excellent communications and friendly staff. Explained everything clearly and advised several times that if I had questions to interrupt her
Trusted Customer - 5 years ago
Very friendly service. Shame I had to answer all the...
Seniors Funeral Insurance
Product Review
Good price options available.
Service Review
Very friendly service. Shame I had to answer all the same "standard questions " every time she called. Very repetitive.
Brian Charles Henstock - 5 years ago
Zac the customer service agent was polite, friendly...
Seniors Funeral Insurance
Product Review
Simple procedure, no fine print details
Service Review
Zac the customer service agent was polite, friendly and never patronising unlike other firms and services. Although reading from a script he answered my questions simply and authoritatively and took time to read again if required
Vickie Pulham - 5 years ago
I thought the service was excellent Really informative...
Seniors Funeral Insurance
Service Review
I thought the service was excellent Really informative and we got the cover we wanted
Catherine Denise Newdick - 5 years ago
Zac Very helpful and very patient with me
Seniors Funeral Insurance
Service Review
Zac Very helpful and very patient with me
Trusted Customer - 5 years ago
Highly recommended. it helps to have some unique...
Seniors Funeral Insurance
Service Review
highly recommended. it helps to have some unique features other companies do not have. the representative looking after me was excellent, would recommend to all AAA+++
Carol Brechin - 5 years ago
Most helpful all round
Seniors Funeral Insurance
Service Review
most helpful all round
Florence Magele - 5 years ago
Very easy to understand n the young lady I spoke to...
Seniors Funeral Insurance
Service Review
Very easy to understand n the young lady I spoke to was very well spoken
Wendy Stevenson - 5 years ago
Excellent.
Seniors Funeral Insurance
Service Review
Excellent.
Christine Powley - 5 years ago
Good and helpful.
Seniors Funeral Insurance
Service Review
Good and helpful.
James Laurie - 5 years ago
I was not too happy with your sales person.
Seniors Funeral Insurance
Service Review
I was not too happy with your sales person.
Trusted Customer - 5 years ago
The customer service representative was informative....
Seniors Funeral Insurance
Service Review
The customer service representative was informative. She explained the terms of the policy clearly. She was very engaging when I asked her a question. You could hear the warmth in her voice. She was very professional also.
Marlene Hemopo - 5 years ago
Excellent, so helpful and answered all my questions
Seniors Funeral Insurance
Service Review
Excellent, so helpful and answered all my questions
Trusted Customer - 5 years ago
Victor spoke slowly and clearly. I was able to...
Seniors Funeral Insurance
Service Review
Victor spoke slowly and clearly. I was able to understand what he said. He explained the way your insurance fund work and it was what I was looking for.
Trudy Jonson - 5 years ago
Teresa contacted me the very next day and discussed...
Seniors Funeral Insurance
Service Review
Teresa contacted me the very next day and discussed the policy at length. She was very efficient and easy to talk to.
Trusted Customer - 5 years ago
The lady that rung me was very polite, and she...
Seniors Funeral Insurance
Service Review
The lady that rung me was very polite, and she explained the policy in a way that I could understand and that is what made my mind up to go with the policy I took out with NZ Senior insurance. Top marks to her.
Freda Faye - 5 years ago
Very impressed with Dimalka whom i was speaking to, he...
Seniors Funeral Insurance
Service Review
Very impressed with Dimalka whom i was speaking to, he spoke very good english and explained the proceedure very clearly. I was very excited hearing him explain the process. He answered my questions without hesitation and I was satisfied that this policy will work for me. I am feeling very grateful and sense of relief that i have made the right decision in joining you. Look forward to hearing from you. Regards, Freda Faye
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great value for price wuoted
Alan Cains - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Again seamless procedure. Prove very comparable
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Yet to read the policy!!!!!!!
Uddhav Adhikary - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Explained clearly all conditions
Edwin Proffitt - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Just right for what I was looking for
Muhammad Naveed Hamid - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Getting cover is easy, but still puzzling why need to wait for 12 months, policy to be active? that's mean i am not covered yet
Michael Jujnovich - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The loyalty paybacks,and many other benefits meant a truly twenty first century insurance policy, unlike some older policies we hold from other Insurance Companies
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent purchase, simple but effective
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The terms are fair and reasonable
Janelle Skeggs - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
pleased i have funeral cover now so im not leaving my children with a bill,
Rangiwhakaoma Te Tomo - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great price, good value for the money requested
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Surprised with what the policy offered . Very happy with the payments and reduction after 12 months, and to know I'm covered immediately makes me feel comfortable knowing my children won't have a problem with funds as it triples my cover from 10k to 30k.after my death...Very Happy 😊 ☺
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